Motel 6’s earns a 1.1-star rating from 1035 reviews, showing that the majority of guests are dissatisfied with their stays.
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Unforgivable!!!
Where to start... they are running a scam! so I payed for two nights and proof is on the CC.. stay the first night bring in my personal things *a black tactical laptop 3 day backpack.. leave all my thing in my room like I normally do *I'm a traveling sewer worker. and head out to work in the morning at 6:50 am. I worked my 12 hour day and come back to the...
Read full review of Motel 6Room
I stayed her from 1/30/21~2/2/21 it was one of the worst hotel stays in my life and they would not do anything about it my room was dirty my shower had hair long hair on the shower walls they did not clean my room or bring new towels during my stay they did not take the trash out they did not have full size dry off towels the towels were about 12 in by 20...
Read full review of Motel 6Noisy neighbors, thin walls
Hello im experiencing a case of extremely loud noise coming from what seems to be next door, and possibly even a close maintenance room and it has kept me awake all night and cant get enough sleep before i work a 12 hour shift. lack of sleep could be deadly for me since i work in a dangerous workplace where people rely on me to be 100 percent aware of my surroundings
Read full review of Motel 6Hidden camera/surveillance
Checked in on 01/28 and about half an hour after I arrived I heard a wire being funneled through the baseboards and purgo flooring. There are strips of floor missing from various spots and I videotaped these areas repeatedly after hearing the wire or cable there. When I would go to the bathroom, I would literally hear it being directed in that location. I...
Read full review of Motel 6Harassment from employees and guest
Hello, I am contacting you, in regards to my experience at your location at 1345 4th St. N.E. Washington, D.C. 20002. The original confirmation number given was GD3TWHEYWT, for the nights of March 09th, 10th, and 11th, 2020. I am asking to be refunded the amount of $370.00. Plus, All names involved with the Harassment. I have contacted the Motel 6...
Read full review of Motel 6Return of my property
My name is Calvin Nichols, on 01/16-17/2021 I reserved rm.#332 at motel 6, 3551 mall loop, Joliet, ill. Upon my departure I realized I had left behind my personal merchandise very valuable. One that can not be replaced. I reported that I had left a black velvet bag with 12 Silver coins at different weights 1-2, and 5oz. The 5 oz. coin was a limited edition...
We had a terrible experience with the room being dirty & felt unsafe.
As travelers are, we decided to remove our shoes & socks to be more comfortable. I sat at the edge of the bed crossed my leg at the ankle to see the bottoms of my clean feet, black with dirt from the floor. There was a broken ceiling light, hanging by 2 screws. There were no blankets or comforters. There was no shampoo, conditioner, lotion or Kleenex. There...
I am complaining about the jurupa valley motel 6
There's a new manger at this Motel 6. Very aggressive on talking to the customers. Two rude housekeepers that are husband and wife. Knocking on the room doors at 8 am asking if you are checking out. Saw a customer in room 116 being a housekeeper, taking out the trash. Thought customers in the room are just paying the rent. Not paying off the rent to be housekeeping. The place is not clean on the outside
Read full review of Motel 6Service
No not water, sink clogged up, front desk didn't answer during a emergency situation, no towels in room no room service the next day, a woman running naked in parking lot with blood all over her, caught up in a murder case. I was so i'm shocked I was in shock after I left there and very stressed and mind you the gardener blowing his loud blower at the door at 8 am in the morning.
Read full review of Motel 6Ignored safety and health protection for covid-19
Location: Motel 6 Richmond, 7831 Shrader Rd, Richmond VA 23294
Date/Time: Dec 20, 2020 @ 12:12 pm
I was given early registration and checked into a freshly cleaned room at 1:00 p.m. date shown above. From there everything fell apart. People walking down the hall without masks. People outside panhandling, parking cars in aisles with the doors open and otherwise creating an attractive nuisance. If you are panhandling get off private property, you don't belong there. If you are standing in a doorway, move, you don't belong there.
People just don't get it. This is a pandemic, minimize contact and social interaction is recommended. This motel is showing signs of disrespecting the health and safety recommendations put out by the CDC.
Desired outcome: Discourage loitering. Clean up and dispose of trash in proper containers. Police parking lot and remove vehicles parked in aisles.
Transactions
I payed for a room and gave an extra 100 dollar bill on mistake. I called front desk and they confirmed they had it. Was told someone would bring me my change with the extra 100 when they did the correct amount wasn't even in the envelope they handed me. Called front desk again and the story changed. I'm not one to Jump to conclusions but their inconsistency almost assures me that I'm not at fault here.
Avoid this motel if you want a good night's sleep.
On 11/22/20 I made a reservation for one night from 11/23/20 to 11/24/20 online with Motel 6 for their 43540 17th St. West, Lancaster, CA 93534 location. When I arrived on 11/23/20 at 5:30 pm I was given room 215 on the second floor next to a large door that said KEEP OUT and housed a maintenance area not open to the public. I assumed it was used by staff...
Read full review of Motel 6Stealing money scheme
I finally realized how motel 6 carefully designed to steal your money properly.
- they make online reservation super easy but very difficult to change or cancel.
- anything they say over the phone is not legit including changes of reservation and such.
- upon complained, they request 30 days statement of credit card to verify before the refund process can begin. This is important because if they charge you in the first place, why need a 30 day cc statement in which of course you would not have it ready right away. By the time you get to it, perhaps a month later, you may forget or they may come up with new excuse
Bottom line: stay away from motel6. They are there to steal your money legally
Customer services
The worst customer service ever the manager in the day she the worst and another girl who works for her name Alexis is the worst I asked for assistance and they refused to help and instead of helping they start laughing because my room key wasn't working and I wasn't able to get inside the Room, lock the key and didn't want to fix it I had to wait until my...
when you have a reservation, try honoring it.
Went to the motel 6 in Pueblo Colorado with a reservation. They refused to honor it. Said I had booked the wrong room. How do you book a wrong room? I asked for a fridge and a ground floor, was accepted and they took my money. When I got their I was told that I could "upgrade" and pay more but still would not have a ground floor. Since I can't walk and they...
Read full review of Motel 6Charges
I paid for two rooms for 10 nights I checked out a couple of days Early they said they had transferred from being a corporation to a franchise and they didn't have my receipt plus I never got refunded the two days for each room they couldn't help me they just kept giving me a number that doesn't help at all either this is the second time they do this to me in the same hotel it's the Motel 6 in Portland located on powell street
Read full review of Motel 6Filthy, noisy, unsafe
How can a establishment charge a consumer/customer money to stay in a room that is filthy, noisy, unsafe, not covid clean, not non-smoking as stated, people smoking right outside your room. Had people fist fighting and slamming each other into our door and room wall. Vagrants sleeping, dressing and doing drugs in hallways right outside rooms. Management and...
Read full review of Motel 6Im a paid guest at motel 6.
I wasnt able to retrieve my deposit of 150$. Reason being is a stain on the sheet. My child spilled beans (1 pint) on the bedsheet. I failed to clean ot due to being rushed out the door by employee...
Read full review of Motel 6Management and front desk
I called on August 14th 2020 at 3:30-4am to get room rates and check for availability. I wanted to stay from August 14th to August 16th 2020. I knew it was before the check in time for the 14th and the first question I asked the lady on the phone was if I were to check in at 4:30am if it would be considered a full night stay rate or if they had a early check in charge and if it was a full night rate, we would just wait and sleep a little in the car and check in when there was no room charge. She told me that there was enough rooms that were available she could do a half rate charge for early check in, and she told us the rate was 65.99 a night and than $32 fee for the early check in. (The sane price is on the side of there building along with WI-FI) She said the price was $159 and with taxes and fees it was $175, we were happy with this rate and booked the room. I NEVER WOULD HAVE PAID $66 $76 or $86 (all the rates we are being told from employees I have talked to since filing my complaint) for coming 7 Hours early. This is the biggest problem, because it was the first thing I asked and verified before moving forward with the actual reservation itself.
We got there about 4:30am and gave our name and ID's, when she was looking up our reservation she said that's strange your room you were reserved for was booked but I can just put you in one of our No Show rooms, and typed is in and took our cash and had him sign with his finger on a tablet, gave us our room key and that was it. We went to our room, and tried to access WI-FI AND you enter last name and room number. I put my last name and the room and NOTHING, so we put My Fiancés last name in and room number and NOT FOUND EITHER. Later around 2:30pm we were going to the store and stopped at front desk to ask why our WiFi wasn't working and if there was something we missed. The lady asked our room number and name and WE DIDNT MATCH. She than asked for both Our ID's, when we gave them, she had the other male employee come look at the computer and they were both commenting that they never seen "this" before and how it was strange and she was not sure what to do, So she typed things from our ID on the computer and than said we were all good now, we also let them know the tub didn't drain and the toilet didn't flush
At all, (pics included) they said they would send someone up to take a look. Never came. But when we put the WiFi info in this time with my last name it Worked immediately. We just dealt with the stale smoke smell in the non smoking room and thought someone would eventually be by for the water draining, but instead at 11am on the 15th the front desk called and said we were to check out, we told her that we were there til the 16th and she told us no and to come down to talk to her. We did and she didn't allow us to talk she told us what her computer was saying but refused to let us explain all that occurred. She told us if we wanted to stay til the 16th we need to pay $86 more plus tax, we told her we wanted to talk to a manager she said to come back in 10min, when we opened our room door the phone immediately rang, so he was watching us get off elevator and open the door, he also didn't allow us to talk, he said we had 10min to leave the place or cops were being called, we said and he hung up on us. I tried to call front desk to ask to speak with him again, she said he wasn't there and we needed to leave or they call the police, and I tried to ask her to please listen to what I was telling her and she hung up, I was on hold trying to call corporate and as I was packing and holding 3 police officers were at the door to walk us out. Never were we able to see or at all tell ANY OF THIS TO THE MANAGER, because he refused to talk or listen and only said police were being called and hung up the phone, we never saw the person for lol our tub or toilet and we paid $175.98 1 night and 7 hours, no breakfast, no pool and room that half worked, so I AM EXTREMELY UPSET THAT I am not getting any answers or help with this situation and I hope someone can get this to the right person.
Ventura motel 6
First of all the updated rooms are look good as we have stayed at many . We asked for non smoking room which after we we closed windows it smelled of cigarette smoke. Not knowing the area, drug dealers in parking lot . Yelling at people in the other room. And throwing stuff trying to hit them and hit our truck . When we were packing up to get out of there...
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Motel 6 Contacts
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Motel 6 phone numbers+1 (800) 466-8356+1 (800) 466-8356Click up if you have successfully reached Motel 6 by calling +1 (800) 466-8356 phone number 0 0 users reported that they have successfully reached Motel 6 by calling +1 (800) 466-8356 phone number Click down if you have unsuccessfully reached Motel 6 by calling +1 (800) 466-8356 phone number 0 0 users reported that they have UNsuccessfully reached Motel 6 by calling +1 (800) 466-8356 phone number+1 (800) 899-9841+1 (800) 899-9841Click up if you have successfully reached Motel 6 by calling +1 (800) 899-9841 phone number 0 0 users reported that they have successfully reached Motel 6 by calling +1 (800) 899-9841 phone number Click down if you have unsuccessfully reached Motel 6 by calling +1 (800) 899-9841 phone number 0 0 users reported that they have UNsuccessfully reached Motel 6 by calling +1 (800) 899-9841 phone number+1 (972) 360-9000+1 (972) 360-9000Click up if you have successfully reached Motel 6 by calling +1 (972) 360-9000 phone number 0 0 users reported that they have successfully reached Motel 6 by calling +1 (972) 360-9000 phone number Click down if you have unsuccessfully reached Motel 6 by calling +1 (972) 360-9000 phone number 0 0 users reported that they have UNsuccessfully reached Motel 6 by calling +1 (972) 360-9000 phone number+1 (972) 716-1300+1 (972) 716-1300Click up if you have successfully reached Motel 6 by calling +1 (972) 716-1300 phone number 0 0 users reported that they have successfully reached Motel 6 by calling +1 (972) 716-1300 phone number Click down if you have unsuccessfully reached Motel 6 by calling +1 (972) 716-1300 phone number 0 0 users reported that they have UNsuccessfully reached Motel 6 by calling +1 (972) 716-1300 phone number
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Motel 6 emailsonline@motel6.com100%Confidence score: 100%Supportgroupsales@motel6.com82%Confidence score: 82%salesguestrelations@motel6.com79%Confidence score: 79%communicationmy6appfeedback@motel6.com78%Confidence score: 78%support
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Motel 6 address4001 International Parkway, Carrollton, Texas, 75007, United States
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 22, 2024 - View all Motel 6 contacts
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