Motel 6’s earns a 1.1-star rating from 1035 reviews, showing that the majority of guests are dissatisfied with their stays.
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Manager Stephany
Manager stefanie was rude and disrespectful and very unproffesional. I asked her how come she wasnt wearing a mask like all the other employees when coming in contact with customers and her response was " i dont give a f*ck about you. Get off my property before i DNR you!" She doesnt care about the welk being of the people like myself who pay to stay there. And is violating policy of covid 19 and threatning my health
Read full review of Motel 6Bugs, wifi, hacked, phone, and heat camera
DFW airport Irving Started out with no worries was happy to be chilling out before I leave for Chicago. Only complaint day one was the gaps in the flooring in the restroom and along the rooms wall. Everything was clean the room was neat. Heard a few strange conversations but it's a cheap hotel no biggie. Day two I noticed bugs in the bathroom on the floor...
Read full review of Motel 6theft
I stayed at your location over a month ago and reported a minor theft. I have been reaching out to the district mgr. Mark Fasano who will not return my calls, this is garbage. I will never stay at Motel 6 ever again because of this clown. What are you scared of - the truth? If you ever tried reaching this guy you will wait forever. Bad business.
Read full review of Motel 6overcharged!!!
We stayed at Motel 6 in Ely NV. on Dec. 13, 2019 and checked out Dec. 15, 2019. We have a receipt in hand stating the same but were charged for 4 nights. We have repeatedly tried to obtain a refund by calling both Expedia and Motel 6. If there is no success with this email our next call will be to the Bank to dispute the charges and have them reversed!!!
Read full review of Motel 6was asked for a credit card no room
I'm retired on social security and my sister is handicap so when I walked in I ask for a double bed down stairs she said her there was 2 rooms so she got everything senor discount and had everything she wanted a credit card I don't care cards so I had a debt card a and she said that wasn't good it had to be a credit card so I told her I call the motel 6...
Read full review of Motel 6billled for something I did not ask for. and was promised a down stairs room and got an up stairs room.
I reserved a room at motel 6 on 1-16-20 for 1-17-20 thru 1-20-20 and around 6:57pm I called the motel to confirm my room avalibility and was told my room 140 on ground froor was ready once I arrived and when I got here I was put into room 246 up stairs which was not my room I started to pay for since 3:00 pm 1-17-20, this was an inconveience due to the fact...
Read full review of Motel 6drug addicts all over
Hello From the moment we got here do not feel safe nor feel safe to leave vehicle and or sleep. When arriving they stood around truck saying we are gonna steal our stuff and that they somehow had keys to our room then with security guard we saw him ok while standing with them break into room right across from ours. We asked to be switched to another room...
Read full review of Motel 6tv
I Paid for room on December 27 2019 here in Palmdale. The rooms here come with a television service as advertised and as are in all Motel 6 Rooms have. After entering the room I turned on the TV. There was no service so I walked to the front desk to report that there was no TV Signal. The front desk informed me that they were working on it however were no changes -no service. See pic
theft
I stayed at Motel 6 in Spokane by the airport for 4 days. My clothes were stolen. My luggage was gone through and expensive jewelry was also stolen. Some of my make up was even stolen. I would lime to be compensated for the things that were stolen from me. There was a good $300 worth of clothes makeup and jewelry stolen from me. If I do not get resolution to my complaint I will be sure to let everyone I know that you allow your staff to steal from people and invade their privacy by going through their things. I will make sure that they do not give you business.
invasion of privacy
I stayed at this Hotel for almost 2 weeks . I have a my cat with me and the problem I have is I was leaving for the day and called the front desk and told them I don't need Room service, they told me that they have to "peep in" my room sometime that day if I refuse service. I told them ok, only when I get back they can "peep in", but they can NOT "peep in"...
Read full review of Motel 6unauthorized entrance into room 207
I had a friend get a room for me at studio 6.. For my daughter and niece last night 11/30/19. I could have stayed at my aunts a few miles away but wanted a comfortable bed to sleep in. The employee at the front desk copied my dl so I could get the deposit back the following morning since my friend was leaving for work out of town. I double checked the lock...
Read full review of Motel 6manager, and the new girl. I waited for 3 plus hours for a room
manager, and the new girl. I waited for 3 plus hours for a room after 3 both did not check the rooster of clean rooms 125 open all afternoon, they in there minds said 130 and not ready. the MAID HIDING FROM ME, HIDING AROUND THE CORNER, SNUCK AND PUT HER HOOD ON, LATTER ON thanksgivings day no clean towels, no soap no shampoo, nothing. when i got in te room no soap nor shampoo. cleaning staff horrible.. YOU OWE ME TWO DAYS FREE. WAITING, IM 65 YEARS OLD PAID FOR, AND THEN THE WOMEN, SAID OH NEED TO HARGE NO, ITS PAID, THE WOMEN NEW KNOWS ZIP AND SHE MADE THE SAME MISTAKE ON AOTHER CUSTOMER. OH AND A WEIRD CUSTOMER, FEMALE, IN THE ROOM AROUND THE CORNER, APPROACHED ME, SCARY. COME AND VISIT, WEIRDO. [protected]@GMAIL.COM; I EXPECT 2 DAYS FREE, BEEN COMING SINCE AUGUST, SEPT, OCT, NOV, DEC., AND TO BE TREATED AS SECOND CLASS GROSS AND ILLEGAL
customer service
I rented a room at the motel 6 off gateway i was standing outside talking to a friend Smoking and a lady unknown to me or my friend had asked to use a lighter so i let her use mine real quick and stepped inside to answer a phone call and when she went to hand it back to me she came into my room uninvited and started beating up my friend and throwing/breaking my personal property. My friend suffered 2 deep bite wounds to forearm and stomach and a gash on the head from where she had been hit with the handle of a broom by said female. The cops were called and the manager said i was unable to rent from that location for 90 days over an incident that was not connected to me or provoked by me.
place is dirty pool is a hazard
I stay at this location a lot was here not even a month ago I bring my grandkids to relax and enjoy the pool i got here on Friday night checked in and also added another night realizing it was a holiday for kids on Monday woke up the next day Saturday got ready with kids for swimming went out there it's like a swamp was not told pool was not in service at...
motel
You should really look into your motel in China lake. They're was a room where I parked my car that had wood panels on the windows and it looked like someone was squatting there. I was afraid my car might get stolen. There were people working on their cars around me. They looked like they lived there or came there to work on their cars. I d never seen anything like this at other motel 6's. When I went to the office to check-in a lady came running in that was being chased by a man. The clerk asked if she wanted him to call the police and looked like he was trying to get the guy to leave as he was beginning to wander around the property. Then the door in the room was bent where the lock was and I couldn't get the lock to close properly but the door closed so I figured I was probably safe since I'd needed a key card to open the door. Then there were no channel or volume buttons on the remote so I couldn't watch TV. The clerk told me in the morning that the buttons were on the side of the remote. He could've pointed that out the night before. I'd never seen a remote like that. And he was confrontational about it and rude. Luckily nobody came through my broken door at night and my car was still there in the morning, but this property could really use an overhaul
cancellation fee
Hello names Malcolm it seems that you charged my debit card for 46.50 I wantinh to receive a refund on that I called the not and cancel iy personally. Then the lady told me about the online but the page was lost to cancel the reservation I wasted hours trying to get that page back im so disappointed I am looking to further pursue action again the web page for the error.. Pleàse lmk I you can fix my issue.. Email: [protected]@gmail.com. Cancellation date: Nov 4 corpus Christi tx
bed bugs
Between the months of April 2019 and Oct 2019 in my name only I have spent over 1200 on renting rooms at Motel 6. That is not including when I would say with a friend who put it under their name. This last say I had been doing weekly bc I pretty much live in the motel. The room I got had bed bugs bad. I hadnt noticed until the 3rd day. I went to management...
questionable things in a room i'm staying in
I made reservations at a motel 6 in Wilsonville Oregon I was renting for five nights I asked for a king size room when I checked in I noticed my room had a double bed not a king size that I had paid for but I let it go since I was staying alone. The second night I noticed what looked like an outlet near the ceiling but it had a little scream like thing and...
maintenance employee
Maintenance employee named alvin walked into my room without knocking while I was changineg clothes. He was very rude and told me I needed to hurry up and get dresses as well as leave my room (that I paid for) because he needed to work on some things in my room. I threatned to make a complaint about the altercation. His reply was very rude and disgusting...
Read full review of Motel 6room/stay
Me and my family stayed the night at motel 6 last weekend . And well first of all the front desk guy was rude and nonprofessional! The room we were given had a nonworking heater. So I called the front desk and let him know, . His response was "just wait for it" whatever that meant! Anyway it never worked an my kids woke up in the middle of the night cold...
Read full review of Motel 6Motel 6 Reviews 0
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Motel 6 emailsonline@motel6.com100%Confidence score: 100%Supportgroupsales@motel6.com82%Confidence score: 82%salesguestrelations@motel6.com79%Confidence score: 79%communicationmy6appfeedback@motel6.com78%Confidence score: 78%support
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Motel 6 address4001 International Parkway, Carrollton, Texas, 75007, United States
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Motel 6 social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 22, 2024
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