Netflix
Reviews and Complaints

I really enjoyed seasons 1 and 2 of Designated Survivor. However, when season 3 began, it was so full of vulgar language and explicit sex scenes, I had to quit watching after the first show. I don't understand why you changed it so drastically after the first 2 seasons. Whoever is writing for you should be fired.

And while I'm on the topic, I so looked forward to seeing the new series Twilight Zone. I still remember many of the shows from the past. However, your version was so riddled with "garbage mouth" that I didn't even watch the whole first show and have not tried it again. Could someone please tell the writers that this does not create a desire in people to watch their shows, but rather just drives them away.

Complainer Name:

Dr. Anita Patil-Deshmukh
Citizenship: USA
Currently Located in Mumbai, India
Ni Client Number available or given.

I am a subscriber to Netflix. My membership was renewed on May 24, 2019 with a charge on my ICICI Visa card with INR 900:00 which is supposed to be for 1 year of service.

On August 22, 2019 ( Yesterday) my VISA credit card of ICICI with last four digits 2013 was charged again. This is second charge within 3 months.
Kindly take a note of this and please refund my second charge. I would appreciate it much.

I had really enjoyed this show as I never once thought of the characters supposedly portraying a real-life politician. I guess because the characters, for the most part, seemed honest, sincere and fair. Then with Season Five you have Hillary Clinton come on as someone with useful, wise information. I stopped the show right then and there and was stunned that the show would really have one of the most corrupt former politicians offering advised. That is as crazy as having had the late Jeffery Epstein star in Sex and the City giving the girls advice. Really? You ruined a perfectly good show.

So sorry that for my sake that, I feel compeled to write this to you. I haved loved several shows that I really enjoyed until you took them over. This time I speak especially, concerning "Designated Surviver", which up to now has been an excellent series. Season 3 has been such a disapointment making it now one of the most offencive as far as "sex gone wrong" that I've ever seen. One man on the backside of another pumping away. I am, hands down, aganist any visual sex act no matter who it is with anyway. Now it's in our face everywhere we look and Netflix has stooped very low (pun) promoting sexuality of any kind and how to do it. Any young people, seeing these acts proformed on TV, can thank you for theor warpped sence of selve way too early in their young personal lives. Surely anyone who is a healthy parent can understand this. My granddaughter, 15, has loved this show and I'm so gratful we are ahead in the series than she is. She won't be watching season 3, her choice! CUT IT OUT.
LJ

I really enjoyed watching seasons 1 and 2, but I am about to quit watching season 3 because of this absolutely ridiculous voice acting of the professor (english voice).

HE SOUNDS LIKE AN ASIAN GUY - and looks of course spanish! This is horrible and the role is absolutely losing credibility.
It's not even a slight accent, it is MASSIVE. You hear it in every second word. I don't know who did the voice acting, but this is definitly the worst pick I heard in years :-(

I have never written a complaint anywhere before. I was a huge fan of Season 1 and 2, ABC did a great living in the tension of what an independent may look like as President. The agenda is soo clearly left and vulgarity of language (I do not mind language if it seems plausible, this is just bad art or bad continuity between seasons 1 and 2). All that to say is after episode 4, I am done. Not worth misrepresentation, straw-man arguments towards people who may diverge from liberal politics. If this is an indication of where Netflix is headed (Stager Things Season 3 is doing it a little now as well), I am done.

I want vampire diaries back on Netflix in Australia, it's stupid that you removed it. Please put it back on there.

It was my favourite show, and I liked to watch it as well as the originals.
I'd appreciate it if you put it back on.
Thankyou for accepting my complaint and I hope you put vampire diaries back on Netflix.
This is a complaint from 4 people by the way

I just want to say that I am disappointed that the Santa Clarita Diet was Cancelled for season 4. The show was extremely funny, well written, well acted and produced and I was excited for a 4th season. I know you have many shows to produce and consider for budgeting but this was a funny, relevant show with great actors and light-hearted banter. I enjoyed this and was looking forward to the next chapter. I am disappointed but hope more shows of this stature will be produced from Netflix.

My family has been watching Designated Survivor and set apart special times to watch it and we all really enjoy it. That is up until season 3 when all the F bombs and the rest of the poor language and inappropriate scenes. Due to that we are super disappointed and have decided no not continuing use watching it anymore. Very disappointed in Netflix.

I am complaining but not wanting any reply. I don't need a reply if that is the protocol because it is apparent that nothing will be done about this. However, it seems that everything that is prime to watch, there is a movement within the media industry to force human beings as a whole to accept homosexuality as a normal state. Animals can, in their own natural state, differentiate between males and females. They tend to naturally gravitate to the other sex so that life can continue on! Humans, are they only species that cannot figure this out. I'm old, and I'm aware that I cannot control other humans sexual desires but I can control mine! Why do our children have to be deluged with all of this homosexual propaganda to fool them into believing that this is a natural state? It's not, I assure it's not. It's only a perversion that humans have come to agreement with. Your programming is getting worse, and worse about making homosexuality a part of each plot. Heterosexuality is becoming more and more distant. What the hell is wrong with you people? Stop forcing your garbage on innocent lives. Stop it, stop it! There is right and there is wrong, and then there is the absolute truth! Please reevaluate your dignity as a human being and free people from this type of propaganda. If you can show me how a race of humans can reproduce by engaging in intercourse with a male sewer tap or by allowing spit to enter a female's ovaries, then I'll take all of this back! Please put a stop to this type of indoctrination of our young ones of this type of unnatural human behavior.

In the Mr. Peabody and Sherman Show I noticed that in a song about Captain Scott in one of your episodes that it said he rode on the ship, The Terra Nova. Being from Dundee, knew that he rode on the Discovery (Dundee is where the ship was manufactured the building is now M&S Gallagher Retail Park.) The Terra Nova rescued The Discovery when it got stuck in the Antarctic ice and broke it free. The Discovery returned to Dundee in 1986 and has its own museum. Kind regards, Matthew Age 10

I had started using my one month free subscription of Netflix from approximately 11 August. On 18 August, since afternoon I or either of the other members on my account could not watch any show and when I updated my account, I was shown that 00 Indian rupees would be deducted but on filling the OTP, Rs. 799 were deducted. Please correct the problem ASAP, since it is very unfair of expiry of my free trial before the due date.

I have informed Netflix about a subtitle that is not adjusted with the audio (Queen of the South, S03E03) for more than a week and nothing was done. I've reached the chat three times and all they say is that I need to wait and that the technical team is investigating.
I reported this issue four times using the "Views" page, and still nothing.
The chat operator doesn't have any information about the status of the "investigation", but they are very confident about giving you the information that "they are working on it".
This specific show is not completely in English, I can't just turn off the subs and deal with it, it's not that easy.
Plus, when I asked the chat operator for a form or email that I could register my complaint the person said that they don't have a platform for complaints, which I think its disrespectful with the customer.
I would like to understand how hard it is to fix some subs and why would it take more than a week for them to synchronize with the audio.

Hello
I got email from Netflix it said ( So much has changed since you left.
Netflix keeps getting better. Don't worry, there are still no commitments or commercials. What's new? We've added many more TV shows and movies for you to enjoy.
ENJOY ANOTHER FREE TRIAL)
And I did go to my account again and use my second free trial they did offer to me, but after two hours they hold my account and canceled my trial and ask me to pay and they was so rude when I try to explain the email I get for second trial !
But was so so so rude and hung up!

Hi. I'm Yeboah Obed Kwarteng. I ended my Netflix free trial some months ago. So yesterday, I joined Netflix.
I initially wanted to use my ECOBank Account to register, but it didnt allow me since yesterday, Monday, 12th August, 2019 was a public holiday in my country, Ghana.
Some Banks do not allow online payments on holidays, others do.
So i tried registering with another bank- CalBank and it was successful. The billing address on my Netflix account was to my CalBank address. However, today, Tuesday 13th August, 2019, about 3 hours ago, I received a mail from my ECOBank account, approving 3 billings to Netflix.
What I do nog understand is, the ECOBANK registration was not possible, and it's my CalBank details that show on my Netflix account, so why was the billing made from my ECOBANK account? And why three times (overbilling/overcharging).
Please, correct the mistake and kindly give me a refund immediately.

My daughter was watching an episode of the captioned series when she reported to me a disturbing scene of two men kissing in the show. I skipped back to the episode to find that she was correct.

I don't have an issue with your objective sexual content but on a PG rating of 7 I think that was distasteful.

This show needs to be dumped and definately no good to watch.

On 8/11/2019 at 10:45 pm, I received an email from Netflix that there was a new sign in to my account. Within seconds my account was compromised and the hacker from ANOTHER COUNTRY changed the email associated with my account. When contacting costumer service today, 8/12/2019, they were not able to assist with retrieving my account, because I did not have the last 8 digits of the card on file. I only had the last 4. They refused to escalate to a supervisor and would not just revert my account back to the old email. I cancelled my account and lost almost 10 years of shows, because of this situation. Why is it so easy for someone to hack an "encrypted" account, but its so hard to get whats yours back?

Will not be joining Netflix again after this.

Dear Netflix, I was an avid watcher of Designated Survivor... Until Netflix took it over. The amount of adult language is completely unnecessary. I had to stop watching it after a couple episodes. I'm tired of Netflix's overt liberal agenda. So glad I stopped watching it before that gay sex scene in the coming episode. Netflix seeks to normalize immorality. They have an agenda and it is sad.

I have enjoyed watching Designated Survivor for the first two seasons, and into the third season. However I found Episode 4 very bad taste with sexually explicit scenes. In particular, going straight into the scene of two men grunting and panting while buggering each other. No subtlety here, no discretion just outright bad taste and too much time on the scene. Also earlier in the episode, lots of time spent looking at Adam Shaw's girlfriend's sexy legs. Too much time in my opinion. I began to feel like I was watching porn. So I'm sorry, I will no longer watch Designated Survivor. There is nothing wrong with discretion and viewers using their imagination. You don't need to make things so explicit. I hope this complaint will guide you in the future.

To Whom It May Concern,

After watching two series of the Netflix series "Designated Survivor", I was mortified to discover that on a 15 Rated Series, in Series 3 Episode 4, I was confronted with a two minute gratuitous gay sex scene.

The BBFC details that in a 15 rated programme:
" Sexual activity may be portrayed, but usually without strong detail. There may be strong verbal references to sexual behaviour. Repeated very strong references, particularly those using pornographic language, are unlikely to be acceptable."

If almost 2 minutes of vivid, unrelenting gay sex is not a "repeated very strong reference" I'm not sure what is...

This is a blatant disregard of BBFC boundaries.

The gay sexual act was shocking, unnecessary, and in poor taste. Especially for a 15 rated programme.

I would not want any 15 year old child of mine watching any 15 rated movies if this behaviour were acceptable to most parents. But it is not.

I am for the first time in 50 years, completely shocked by how far TV standards are degrading sensitivities, standards, and society.

So I must take this matter to a higher authority. Can you advise how I should escalate this? If indeed, you do care.

Yours sincerely,

Andy Bowley