Norton’s earns a 2.7-star rating from 530 reviews, showing that the majority of cybersecurity users are somewhat satisfied with their protection.
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overcharging
Norton had sent me an e mail ref renewing my subscription this i have done thinking i would only pay the normal cost of about £34.00 i have now found out that they have charged me £64.99 without informing me how does one contact this company to get a refund of a least half. when i spoke to someone from this company i was directed to a call centre in india this was a total disaster as the person i spoke to couldnt put two words in english together totally dissatisfied with Norton please help [protected]@tiscali.co.uk for reply HELP
The complaint has been investigated and resolved to the customer's satisfaction.
took my money
My name is Steve I was refered to Norton law Group by a friend and Norton law didnt Do Anything to Help Me Keep My House they just kept taking money from me and never did anything and they are still trying to take more money.They Took 5800 from me and I told them that I want my money back because they werent doing anything and they only offered me 1400 back. The person who refered me lost 4000 from Norton Law and they didnt do anything for her
All I want is my money back from them and they refuse to give me it back
There the reason im losing my house they never helped me at all except to give me the run around
Also when i called the bank the bank never even heard of them
Norton law group doesnt care about the people all they want is there money
I hope this message that i WROTE speaks a message to everyone not to go to Norton Law Group
The complaint has been investigated and resolved to the customer’s satisfaction.
Same thing happened here. PLEASE, PLEASE place a complaint with the Office of the Attorney General. http://www.ag.ny.gov/bureaus/consumer_frauds/contact.html
They are investigating these fraudulent companies and frauds like Kyle Norton.
My husband and I were refered to Norton Law group by two family members. We paid Kyle 3ooo to have our loan modified and then continued to bill us for additional servies that they never performed. Our loan was a interest only and when it reset the payment increased 2ooo! I was very ill and lost my job and we struggled to make the payment so the "Super Hero" Kyle promised to have our loan modified which he never did. I ask for our money back and asked Norton Law group to stop the BS and we will handle on our own. Almost 1 1/2 years later we were able to have the loan modified on our own but never received any money back. We placed a complaint with the BBB and the Bar ###.
So please people stop speaking with this Liar and work with your mortgage company directly for NO FEE!
Did the same for me. Reported them to BBB and Suffolk Bar Assoc.
no customer support
I upgraded one of my computers to Norton 360 V4 to evaluate the performance against the older version, 360 V3. The issue I have now with V4 is the amount of spam I receive. V3 running on the other computers has a fraction of the spam and I mean 1 spam email compared to 10 or 12 spam emails with V4. I contacted Norton support. What a joke. I have had a number of emails (+8) or so saying they will contact me. No one has contacted me. I have been on Norton Support live chat when the person you were chatting with just ups and leaves the room. The reference numbers I have been provided have been noted as resolved and yet the problem still has not been addressed.
I have looked at as many Symantec web sites as I could find and conclude Symantec has no avenue to receive formal complaints from its consumers. This is disappointing considering the size of the organisation as how do you provide a quality service when you don't have any feedback or measuring tool from your consumers on an on going basis. I did receive a Symantec customer survey and was accurate in marking a very low score for customer service.
What next? I am reviewing the product as it comes up for renewal in the next couple of weeks. It looks like no services look else where. If any company out there believes they have a better product with back up customer service, please let me know. I would be interested.
The complaint has been investigated and resolved to the customer’s satisfaction.
destroying my computer
Norton Antivirus 2010 is a virus in itself and the company refuses to admit it. Before receiving the Norton Antivirus 2010 my computer was working fine and since the attempt to install the program, my computer has refused to come back on after the install needed to shut-down to restart, All this was being done robotically by a "so called technician". The company ruined my life. I know that's harsh but its true. I can not retrieve my work that was stored on my tower, I can not turn my computer on any longer. The program is a sham a waste of money and I cant believe Norton would be so unhelpful to my problem that THEY caused. I am going to try to start a case against the technician Uday Raj and the other tech. I hope it goes well. I am disappointed in the Norton's Software Company treatment of my computer and of me. You know was said as an excuse to me "it was a coincidence" What kind of inpropriate behavior is this.
Norton Antivirus 2010 is a Virus.
thanks,
A hard working disappointed student
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like to join suit against Norton with the previous posting by a disappointed student. The fraud committed by this company must be stopped; several others are posting complaints regarding unauthorized/unnotified charges being made to their debit/credit cards and paying for products never received, myself included.
double charge
I requested via internet an upgarde of our norton virus protection chose a 2 year plus and was charged to my visa $124.94 - this was correct
I have recently been charged another fee for a years cover of norton virus.
This has occured perhaps because - I received a note saying something about same computer but different identification?
Can you look into this for me please. As I appear to have a double up of coverage.
Thank you
Wendy grylls
[protected]@xtra.co. Nz
The complaint has been investigated and resolved to the customer’s satisfaction.
On my Master Card I was charged for Norton Annual Renewal 5543286M700XDXD6H $ 51.99
And Dri Symantec Myord.com/sym mn
5543286M80027552W $39.99
Please refund me for the $39.99 charge which I purchased before you renewed the previous subscription.
Thank you.
Sr. Ernestine
[protected]
I show a charge on May 29, 2009 from Symantec HP for $59.99,
Then again on July 18, 2009 from Norton Annual Renewal for $54.99
I cannot seem to contact anyone regarding this double charge, when I call I'm put on hold and left for way too long !
unauthorized charge
I got an email telling me that my service with Norton was about to expire...then there was a charge on my account...what is going on here? I did not authorize any charges or renewal before all this happened. Is my service up to date...has it been upgraded fort the 2010 edition? I have not received any notice from Norton that this is the case. Please respond. I am sending below the original order for service in 2008 for you to see so that this can be cleared up.
Thank You,
Marguerite Johnson
RE: Symantec Order Confirmation For Order #[protected] (KMM27300145I11273L0KM)
From: Symantec Order Confirmation ([protected]@reply.digitalriver.com)
Sent: Sun 4/11/10 2:39 PM
To: Marguerite Johnson ([protected]@msn.com)
**This is an automated response.**
**Do not reply to this message.**
Thank you for choosing Symantec Store.
Our contact information has recently changed. If you require the assistance of our Customer Support Team representatives, please visit our Customer Support at:
http://www.norton.com/cs
Here, you can request information regarding the following:
- Download a digital order
- Check the shipping status of a physical order
- View and print an invoice
- Questions on installation
- Errors in software
- Help with features
- Updates, new drivers
- Subscription issues
- General questions regarding the product
NOTE: Emails sent to [protected]@reply.digitalriver.com will no longer be reviewed by our Customer Support Team.
Thank you for contacting the Symantec Store.
Sincerely,
Customer Service
Symantec Store
http://www.symantecstore.com/global
Original Message Follows: ------------------------
To whom it may concern,
I see where Norton has charged my account for the year 2010 (for the second time...without my authorization ). Since I have paid for this, when will it be downloaded/upgraded to be reflected in my service? I would also like a copy of the disk sent to me.
Please take me off your automatic system for this product for the future.
Marguerite Johnson
--------------------------------------------------------------------------------
Date: Tue, 25 Mar 2008 11:45:50 -0500
From: [protected]@digitalriver.com
To: [protected]@msn.com
Subject: Symantec Order Confirmation For Order #[protected]
CC:
Thank you for your order
Dear Marguerite Johnson,
Thank you for ordering from the Symantec Store on 25-MAR-08. We hope that you had a pleasant shopping experience.
Please retain or print this email as proof of purchase and to refer back to your order.
Need Download Help?
Order Summary
Order Number: [protected]
Order Date: 25-MAR-08
Marguerite Johnson
Self
11805 Bunchberry Lane
North Potomac, MD 20878
United States
[protected]
[protected]@msn.com
Qty Product Name Platform Delivery Method Price
1 Extended Download Service License Certificate Download $9.99
1 Norton 360 Upgrade Windows XP/XP Pro/Vista Download $59.99
1 PC Jump Start Windows XP/XP Pro/Vista Download $59.99
Sub Total: $129.97
Grand Total: $129.97
Product Name: Product Key Product Serial Number
Extended Download Service
Norton 360 Upgrade T3XR3K9JBK7JMBMTWF826KP2K P9BBQHWR8FWX
PC Jump Start
Additional Information
Thank you for purchasing our PC Tune-up Service. When you are ready to install the product on your computer, please contact us at our toll free number: [protected]. When you speak to our agent please provide your order number, and you will be immediately connected to a Norton expert.
This service is available 24 hours a day, 7 days a week.
Please note that your entitlement will expire 30 days after purchase date. Additional cost for more than one PC installation.
On-going Protection
This product includes On-going Protection, which keeps your computer protected against the latest Internet risks by automatically renewing your subscription at the regular price (plus applicable tax) at the time of renewal using the credit/debit card provided in connection with your original purchase of downloaded product.
Symantec will send an email with the renewal and billing details prior to your subscription’s expiration date. You authorize Symantec to use the contact and billing information you provided for your purchase to charge each renewal. You also authorize Digital River to transfer the contact and billing information you provided for your purchase today to Symantec for this purpose.
You may cancel On-going Protection at any time. To cancel On-going Protection, please complete an On-going Protection Cancellation form for each product. You will need to provide the order number and product key included in this Order Confirmation email. You will receive a response confirming that your request was received. Symantec will not automatically renew your product subscription. Your product will prompt you when your subscription is about to expire.
Rebates:
Rebates are valid in US & Canada only. For more information concerning rebates, please visit http://www.symantecstore.com/rebate
Thank you for your order.
The Symantec Store Team
For all other questions or assistance related to this order, please visit Symantec Customer Service at www.norton.com/cs.
Symantec Store Customer Service is provided by Symantec. Any refunds, as applicable, will be processed by Digital River. All physical products (e.g. boxed shipping products) will be shipped by Digital River, Inc. Digital River is the authorized e-commerce merchant for the Symantec Store.
***This is an automated message. Please do not reply to this email. ***
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased Norton 360 upgrade and it has been giving me notices that i have to renew. why did I pay $59.95?
mortgage scammed
Do not give norton law group any of your money, hi im rick I went to norton law group for mortgage modifications had 3, so I thought I needed a lawyer, they let my houses go into forclosure I took a call from my bank when they said they were negotiating with my bank they lied. The bank didnt even know who norton law group was they told me no problem...
Read full review of Norton and 14 commentsfraud
They are fake and make stuff up like they are trying to help you but in deed they are stealing your money and not doing anything. You call your bank and your bank has no info that the norton law group has called. They do not do anything that they promise. Please do not use them. We were so desperate because we could not pay our mortgage in the interm we turned to them and they ruined our credit and caused us to go into foreclosure i'm about 30 days away from losing my home. They really keep you going and say that the bank requested more info but when I called my bank they never requested any info. They had us fooled
The complaint has been investigated and resolved to the customer’s satisfaction.
I complely agree, I worked there as a paralegal for 2 months and left for this reason. I couldn't stay there any longer knowing everything that was going on in this office, the rip ppl off and try to take as much money as they can per client. Everyday that I worked in that office more than 2 exsisting clients would go and complain to the manager Kimberly Ball for taking their Money and doing nothing about their case. I can tell you within the period of time that I worked in that office almost all their staff left, including attorneys. No body lasts there more than 4 months, their pay is insignificantly low, they promis you the world as they do with their clients, and never deliver. Their Manager K. Ball is a complete [censor] who treats everyone like a piece of [censor], including Clients! People please read these reviews before you even think about drawing yourself to this hell they so call Law office.
download did not load, but I was stilled charged
I was trying to download the Norton anti-viris program on my computer and it didn't load. Also, the comment on the screen said it didn't load. I was still charged the $59.99 on my debit card. I would appreciate a refund put back on my card. I would like to have an e-mail or phone call litting me know when I can expect the refund. My e-mail address is [protected]@suddenlink.net and my phone # is [protected].
Thank you,
Jack D. Hammer
The complaint has been investigated and resolved to the customer’s satisfaction.
refund the money
I just saw on our bank statement that you deducted 69.99 US Dollar for a Norton Anual Renewal. I want to cancel my annual subscibtion as I no longer have a regular pc, which makes the use of Norton unneccesary.
The Credit card it was deducted from was a Visa card number 4003 [protected] . The name on the card is Gaukhar Balykbayeva, 9B Stapaev str, flat 39, Almaty, Kazakhstan.
Please take notice and cancel our subscibtion.
Please send me a confirmation that the subscibtion is cancelled and return the money I paid too much to the above mentioned credit card number at Kazkom Bank, Almaty, Kazakhstan
Hopefully this problem will be solved now,
Sincerely,
Gaukhar Balykbayeva
my email: [protected]@hotmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I just saw on our bank statement that you deducted 63, 24 US Dollar for a Norton Annual Renewal, just like a thief in the night, no bill no letter no nothing. I got a new PC and dont use Norton more so cancel my annual subscibtion and get me my mony bag.
The bankconto it was deducted from was number [protected] in Denmark. The name on the card is Jan Jensen.
Please send me a confirmation that the subscibtion is cancelled and return the money I paid too much to the above mentioned bankconto.
Hopefully this problem will be solved now,
Sincerely,
Jan Jensen
my email: ja.je@skagennet.dk
double billing
After purchasing norton anti virus protection on line, i noticed on my credit card the amt. of $49.99. i did not order thisfrom symantec. i have paid my credit card what is my alternative?
The complaint has been investigated and resolved to the customer’s satisfaction.
On my master card billing for September I have been billed as follows:
9/3/08 DRI SYMANTEC MYORD.COM/SYMMN $39.99
9/5/08 NORTON ANNUAL RENEWAL [protected] CA $39.99
This is obviously a double billing. I should only pay one of these charges.
Please correct my billing or advise what we have to do to correct.
Thank you. D/J Abbott 10/1/08
double billed for subscription renewal of same product, Norton360.
Payment of $119.98 posted 10/24/08 on my Citi Master Card to renew Norton subscription for another year. I have just received an email notice saying I need to pay again to renew my subscription. I have the "360' software, which I would like to maintain.
Dana Lundquist
danalundquist@yahoo.com
On sept.15 /09 I ordered a download for Norton Internet Security. I was later billed for two seperate orders for the same product and was debited on my Mastercard for these orders, [protected] and [protected]. I would like my Mastercard to be credited for 65.03.
Please confirm that this will be donec38
Norton and Symantec are united now, so either name could appear on your C/card statement.
Not sure all the details, but when you order online through a site, the card obviously is debited the amount of the product. Unless you paid by some other means?
unauthorized charges
My bank account was debited not just once but three times on the same day by norton.com for $145.32 each time totaling $435.96. I have never ordered anything from norton.com and have no idea how they got my debit card number. I filed a fraud charge through my bank and was told it would be 7 to 10 business days before my account was credited. If the fraudulent charges had been $500 or more it would have required a police report.
The complaint has been investigated and resolved to the customer’s satisfaction.
on march 16, Iwas charged $64.94 for norton renewal . I did not authorize this trans action.Please credit my account immediately Thank you, Nancy Tawater
Just happened to me, discovered today but 3 identical unauthorized charges of $114.99 taken out of my account on 7/19 ... again bank says 10 business days before resolved, sending paperwork ... what really annoyed me was the bank calling me to suggest I call norton for a refund! A refund for what? I never made a purchase in the first place! I've filed fraud with the bank but it's ridiculous that they can make you wait so long to get your money back and they didn't even guarantee I'd get my money back ... like seriously how is this company getting hold of peoples bank card information?
Same thing happened to me on 3/8/2010 for a similar amount! Only mine was 4 charges! I'm also disputing...
credit card billing
Norton has charged my credit card for an annual fee for the past two years. The problem is, I purchased this product once, 8 years ago. Last year, out of the blue, they started charging me an annual fee even though I haven't used the product in years because my computer tech said it is absolute crap. I think they are just digging up any old credit card # they can find and charging it. You can't reach them through their phone #, they just keep you on hold. I reported them to my credit card fraud department and I also had to change my credit card #. It was the only way to get them to stop. What a scam and a fraud.
The complaint has been investigated and resolved to the customer’s satisfaction.
cancellation notices
I continue to receive notices from Norton that my account is being cancelled. The problem arises from my purchase two months ago of a new computer. With the purchase I received a trial 60-day (?) service of a Norton package. However, I had already purchased a Norton anti-viral package August 20, 2009 on my old computer. Please transfer 6 mos continuing service to me for new computer, so I will not lose Norton service!
SYMANTEC ORDER CONFIRMATION #[protected]
Order summary 1 Extended Download Service License Certificate Download $9.99
Order Number: [protected] 1 Norton360 Version 3.0 Upgrade Windows XP/XP Pro Vista Download $59.99 Sub Total $69.98
Product Name: Product key: Product Serial number:
Norton 360 Version 3.0 TKFXM3JCCMF3GK2VV6C88WTR2 6JWYW8MFH8MJ
Duke Zeller [protected]
IVA Rentals Inc.
[protected]@ivarentals.com
PLEASE INITIATE IMMEDIATELY THE REMAINING SIX MOS SERVICE FROM THIS PURCHASE OF NORTON ANTI-VIRAL SYSTEM PUIRCHASE AUG 20, 2009 OR
LET ME KNOW IF YOU NEED ADDT'L INFO FROM ME!
The complaint has been investigated and resolved to the customer’s satisfaction.
norton360 free 30day trial
I was having trouble with my pc and I saw a deal online for a "free 30 day trial"it said try the 30 day free trial if u dont like it just cancel before the 30 days are up and u wont be charged. well it didnt help pc so I tried to cancel it, only to find out there is no way to cancel it I left 3 emails with the company asking them to not charge my credit card there is no number except an automated system that gives u the run around the bank couldnt help me because its concidered a pre-arthruzation charge this is in deed a scam and these people should be put out of business if u have been a victim all this number [protected] and they will refund your money I was charged 74.99 dont let this happen to u
The complaint has been investigated and resolved to the customer’s satisfaction.
cannot redownload norton 2009, though purchased
sir, i have purchased norton 2009
i have uninstall it and now i cannot find where can i install it from..
please i just require 2009 norton edition download file.
thankyou.
Mayank Suri
my email id is my.[protected]@hotmail.com
order details below
Symantec Software (Luxembourg) S.à.r.l.
26, boulevard Royal
Office No. 227
L-2449 Luxembourg
Luxembourg
Invoice Number: [protected]
Order Date: 17-Aug-2009
--------------------------------------------------------------------------------
Bill to:
Mayank Suri
29 Amaltas Marg
Dlf Phase 1
Gugaon, Haryana 122002
IN
--------------------------------------------------------------------------------
Subscription Renewal Service
Quantity: 1
Norton Internet Security 2009 Subscriptions US$49.99
--------------------------------------------------------------------------------
Processing Fee US$0.00
Tax US$0.00
Total: US$49.99
--------------------------------------------------------------------------------
Symantec VAT Number (European Union): LU23124018
Symantec (Australia) Pty., Ltd. ACN: [protected]
Symantec Corp. US Federal Employer Tax ID#: [protected]
Symantec Corp. Canadian GST registration number: [protected] RT0001
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorised billing for norton product
I cancelled my subscription with Norton a long time ago, and on Dec 28th 2009, they just deduced $69.00 off my Credit Card. I am very upset about this. Please can you undertake to get this money refunded to me. the only information I have is this number [protected].
I live in Singapore. My email address is [protected]@gmail.com
I would appreciate your help in this.
Kind regards,
Sandra Lauf
The complaint has been investigated and resolved to the customer’s satisfaction.
I just renewed my subscription with Norton. When you install it (or renew it), they automatically set you up for automatic renewal. I'm thinking this stays in place whether you have the software on your system or not. All I did was sign in to my Norton account (not sure the exact site...just Google "my norton account") and one of the main tabs says "Automatic Renewal" and turn this option OFF.
If this is what caused your card to be debited, this is in no way a scam. The directions were spelled out clearly when I renewed my subscription and I had to check that I read the terms and conditions before I renewed. Make sure you actually read these things before using your card online.
Norton is also charging my checking account without authorization and notification, even after I cancelled last year when I saw unauthorized charges to my account (for which I never received the product). Another has posted that Norton anti-virus is actually a virus and resulted in a destroyed computer. It's amazing that this scam is able to continue for so long. I guess all I can do is close my checking account to ensure that I won't be charged again next year.
This repeat charging without any notification and permission from customers is illegal and should be stopped.
I had also purchased Norton Afntivirus last year but didnot find it very convenient to download, hence, i had removed it i.e. uninstalled it from my system. Now, Norton has charged me £69.00 without any notification to me or without taking my permission on my credit card. This is ridiculous. Norton Antivirus should be taken to court for doing such things.
was chared twice for some product
I renewed my subscription for Norton antives and was chared twice for the same renewel and a charge of 50.35 twice was taken out of my bank account.I would like to get one of the charges back.
Read full review of Norton and 1 commentfraudulent renewal charges
I recently found a charge for "Norton Annual Renewal" on my Visa statement. The phone number [protected] is, I believe, a scam and will put you on hold indefinitely. I stayed on the line for over 30 minutes to see.
I called Symantec who makes this product and they verified that they have NOT made any charges to my account. My subscription was due to expire in Feb, 2010 so I should not (and was not according to Symantec) charged by them.
So WATCHOUT for fraud charges claiming to be "Norton Annual Renewal". I turned off the automatic renewal with Symantec just to add another level of security in case another one of these charges appears.
I was able to get this charge reversed by my bank.
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorised charge
Hello,
My bank account shows an unauthorsied 'annual renewal' charge of £39.99.
I buy Norton internet securtiy from PC world each year so do not understand why an automatic charge has come out of my account.
I would ask for a refund on this occasion and cancel any renewal policy you seem to have me down for.
Can you please respond to fiona.[protected]@pb.com
Norton/Symantic on your my norton account has a setting called automatic renewal. check to see if this is checked. if it is then legally your bound by the auto-renewal contract and they can decide if it is a refund or "user mistake" issue.
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About Norton
Norton's products and services include antivirus software, internet security, and identity theft protection. These tools are designed to protect against a range of threats, including viruses, malware, phishing scams, and more. Norton's software is constantly updated to stay ahead of new threats, ensuring that users are always protected.
One of the key features of Norton's products is their ease of use. The software is designed to be user-friendly, with simple interfaces that make it easy for even non-technical users to understand and use. This is important, as many people are not familiar with the technical aspects of cybersecurity and may be intimidated by complex software.
In addition to its products, Norton also offers a range of services to help users stay safe online. These include online backup, password management, and parental controls. These services are designed to provide additional layers of protection and help users manage their online activities more effectively.
Overall, Norton is a trusted and reliable brand in the cybersecurity industry. Its products and services are designed to provide comprehensive protection against online threats, while also being easy to use and understand. Whether you are an individual or a business, Norton has a range of solutions to help keep you safe online.
Overview of Norton complaint handling
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0 users reported that they have UNsuccessfully reached Norton by calling +64 800 174 089 phone number100%Confidence scoreNew Zealand+44 207 616 5600+44 207 616 5600Click up if you have successfully reached Norton by calling +44 207 616 5600 phone number 23 23 users reported that they have successfully reached Norton by calling +44 207 616 5600 phone number Click down if you have unsuccessfully reached Norton by calling +44 207 616 5600 phone number 16 16 users reported that they have UNsuccessfully reached Norton by calling +44 207 616 5600 phone number18%Confidence scoreUnited Kingdom+353 16 011 906+353 16 011 906Click up if you have successfully reached Norton by calling +353 16 011 906 phone number 5 5 users reported that they have successfully reached Norton by calling +353 16 011 906 phone number Click down if you have unsuccessfully reached Norton by calling +353 16 011 906 phone number 5 5 users reported that they have UNsuccessfully reached Norton by calling +353 16 011 906 phone numberIreland+43 150 159 6004+43 150 159 6004Click up if you have successfully reached Norton by calling +43 150 159 6004 phone number 0 0 users reported that they have successfully reached Norton by calling +43 150 159 6004 phone number Click down if you have unsuccessfully reached Norton by calling +43 150 159 6004 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +43 150 159 6004 phone numberAustria+32 22 566 625+32 22 566 625Click up if you have successfully reached Norton by calling +32 22 566 625 phone number 0 0 users reported that they have successfully reached Norton by calling +32 22 566 625 phone number Click down if you have unsuccessfully reached Norton by calling +32 22 566 625 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +32 22 566 625 phone numberBelgium+420 239 016 463+420 239 016 463Click up if you have successfully reached Norton by calling +420 239 016 463 phone number 0 0 users reported that they have successfully reached Norton by calling +420 239 016 463 phone number Click down if you have unsuccessfully reached Norton by calling +420 239 016 463 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +420 239 016 463 phone numberCzech Republic+45 35 258 010+45 35 258 010Click up if you have successfully reached Norton by calling +45 35 258 010 phone number 0 0 users reported that they have successfully reached Norton by calling +45 35 258 010 phone number Click down if you have unsuccessfully reached Norton by calling +45 35 258 010 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +45 35 258 010 phone numberDenmark+358 923 113 405+358 923 113 405Click up if you have successfully reached Norton by calling +358 923 113 405 phone number 0 0 users reported that they have successfully reached Norton by calling +358 923 113 405 phone number Click down if you have unsuccessfully reached Norton by calling +358 923 113 405 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +358 923 113 405 phone numberFinland+33 173 018 499+33 173 018 499Click up if you have successfully reached Norton by calling +33 173 018 499 phone number 0 0 users reported that they have successfully reached Norton by calling +33 173 018 499 phone number Click down if you have unsuccessfully reached Norton by calling +33 173 018 499 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +33 173 018 499 phone numberFrance+49 696 640 4388+49 696 640 4388Click up if you have successfully reached Norton by calling +49 696 640 4388 phone number 0 0 users reported that they have successfully reached Norton by calling +49 696 640 4388 phone number Click down if you have unsuccessfully reached Norton by calling +49 696 640 4388 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +49 696 640 4388 phone numberGermany+30 800 4414 4299+30 800 4414 4299Click up if you have successfully reached Norton by calling +30 800 4414 4299 phone number 0 0 users reported that they have successfully reached Norton by calling +30 800 4414 4299 phone number Click down if you have unsuccessfully reached Norton by calling +30 800 4414 4299 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +30 800 4414 4299 phone numberGreece+39 245 279 054+39 245 279 054Click up if you have successfully reached Norton by calling +39 245 279 054 phone number 0 0 users reported that they have successfully reached Norton by calling +39 245 279 054 phone number Click down if you have unsuccessfully reached Norton by calling +39 245 279 054 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +39 245 279 054 phone numberItaly+352 298 479 5023+352 298 479 5023Click up if you have successfully reached Norton by calling +352 298 479 5023 phone number 0 0 users reported that they have successfully reached Norton by calling +352 298 479 5023 phone number Click down if you have unsuccessfully reached Norton by calling +352 298 479 5023 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +352 298 479 5023 phone numberLuxembourg+31 205 040 539+31 205 040 539Click up if you have successfully reached Norton by calling +31 205 040 539 phone number 1 1 users reported that they have successfully reached Norton by calling +31 205 040 539 phone number Click down if you have unsuccessfully reached Norton by calling +31 205 040 539 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +31 205 040 539 phone number100%Confidence scoreNetherlands+47 22 971 704+47 22 971 704Click up if you have successfully reached Norton by calling +47 22 971 704 phone number 0 0 users reported that they have successfully reached Norton by calling +47 22 971 704 phone number Click down if you have unsuccessfully reached Norton by calling +47 22 971 704 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +47 22 971 704 phone numberNorway+48 222 030 314+48 222 030 314Click up if you have successfully reached Norton by calling +48 222 030 314 phone number 3 3 users reported that they have successfully reached Norton by calling +48 222 030 314 phone number Click down if you have unsuccessfully reached Norton by calling +48 222 030 314 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +48 222 030 314 phone number50%Confidence scorePoland+351 800 780 066+351 800 780 066Click up if you have successfully reached Norton by calling +351 800 780 066 phone number 0 0 users reported that they have successfully reached Norton by calling +351 800 780 066 phone number Click down if you have unsuccessfully reached Norton by calling +351 800 780 066 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +351 800 780 066 phone numberPortugal+7 499 272 2059+7 499 272 2059Click up if you have successfully reached Norton by calling +7 499 272 2059 phone number 0 0 users reported that they have successfully reached Norton by calling +7 499 272 2059 phone number Click down if you have unsuccessfully reached Norton by calling +7 499 272 2059 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +7 499 272 2059 phone numberRussia+34 911 776 150+34 911 776 150Click up if you have successfully reached Norton by calling +34 911 776 150 phone number 0 0 users reported that they have successfully reached Norton by calling +34 911 776 150 phone number Click down if you have unsuccessfully reached Norton by calling +34 911 776 150 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +34 911 776 150 phone numberSpain+46 857 929 037+46 857 929 037Click up if you have successfully reached Norton by calling +46 857 929 037 phone number 0 0 users reported that they have successfully reached Norton by calling +46 857 929 037 phone number Click down if you have unsuccessfully reached Norton by calling +46 857 929 037 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +46 857 929 037 phone numberSweden+41 442 120 032+41 442 120 032Click up if you have successfully reached Norton by calling +41 442 120 032 phone number 0 0 users reported that they have successfully reached Norton by calling +41 442 120 032 phone number Click down if you have unsuccessfully reached Norton by calling +41 442 120 032 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +41 442 120 032 phone numberSwitzerland+90 216 282 1987+90 216 282 1987Click up if you have successfully reached Norton by calling +90 216 282 1987 phone number 0 0 users reported that they have successfully reached Norton by calling +90 216 282 1987 phone number Click down if you have unsuccessfully reached Norton by calling +90 216 282 1987 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +90 216 282 1987 phone numberTurkey+86 800 830 1153+86 800 830 1153Click up if you have successfully reached Norton by calling +86 800 830 1153 phone number 0 0 users reported that they have successfully reached Norton by calling +86 800 830 1153 phone number Click down if you have unsuccessfully reached Norton by calling +86 800 830 1153 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +86 800 830 1153 phone numberChina+852 25 981 234+852 25 981 234Click up if you have successfully reached Norton by calling +852 25 981 234 phone number 0 0 users reported that they have successfully reached Norton by calling +852 25 981 234 phone number Click down if you have unsuccessfully reached Norton by calling +852 25 981 234 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +852 25 981 234 phone numberHong Kong+91 800 100 7601+91 800 100 7601Click up if you have successfully reached Norton by calling +91 800 100 7601 phone number 0 0 users reported that they have successfully reached Norton by calling +91 800 100 7601 phone number Click down if you have unsuccessfully reached Norton by calling +91 800 100 7601 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +91 800 100 7601 phone numberIndia+972 180 944 7879+972 180 944 7879Click up if you have successfully reached Norton by calling +972 180 944 7879 phone number 3 3 users reported that they have successfully reached Norton by calling +972 180 944 7879 phone number Click down if you have unsuccessfully reached Norton by calling +972 180 944 7879 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +972 180 944 7879 phone number50%Confidence scoreIsrael+81 356 422 682+81 356 422 682Click up if you have successfully reached Norton by calling +81 356 422 682 phone number 0 0 users reported that they have successfully reached Norton by calling +81 356 422 682 phone number Click down if you have unsuccessfully reached Norton by calling +81 356 422 682 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +81 356 422 682 phone numberJapan+60 377 124 612+60 377 124 612Click up if you have successfully reached Norton by calling +60 377 124 612 phone number 0 0 users reported that they have successfully reached Norton by calling +60 377 124 612 phone number Click down if you have unsuccessfully reached Norton by calling +60 377 124 612 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +60 377 124 612 phone numberMalaysia+27 218 192 830+27 218 192 830Click up if you have successfully reached Norton by calling +27 218 192 830 phone number 0 0 users reported that they have successfully reached Norton by calling +27 218 192 830 phone number Click down if you have unsuccessfully reached Norton by calling +27 218 192 830 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +27 218 192 830 phone numberSouth Africa+82 220 971 401+82 220 971 401Click up if you have successfully reached Norton by calling +82 220 971 401 phone number 0 0 users reported that they have successfully reached Norton by calling +82 220 971 401 phone number Click down if you have unsuccessfully reached Norton by calling +82 220 971 401 phone number 1 1 users reported that they have UNsuccessfully reached Norton by calling +82 220 971 401 phone numberSouth Korea+886 801 855 873+886 801 855 873Click up if you have successfully reached Norton by calling +886 801 855 873 phone number 0 0 users reported that they have successfully reached Norton by calling +886 801 855 873 phone number Click down if you have unsuccessfully reached Norton by calling +886 801 855 873 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +886 801 855 873 phone numberTaiwan+971 800 844 0742+971 800 844 0742Click up if you have successfully reached Norton by calling +971 800 844 0742 phone number 9 9 users reported that they have successfully reached Norton by calling +971 800 844 0742 phone number Click down if you have unsuccessfully reached Norton by calling +971 800 844 0742 phone number 9 9 users reported that they have UNsuccessfully reached Norton by calling +971 800 844 0742 phone numberUAE+54 115 354 0370+54 115 354 0370Click up if you have successfully reached Norton by calling +54 115 354 0370 phone number 0 0 users reported that they have successfully reached Norton by calling +54 115 354 0370 phone number Click down if you have unsuccessfully reached Norton by calling +54 115 354 0370 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +54 115 354 0370 phone numberArgentina+55 114 700 1747+55 114 700 1747Click up if you have successfully reached Norton by calling +55 114 700 1747 phone number 0 0 users reported that they have successfully reached Norton by calling +55 114 700 1747 phone number Click down if you have unsuccessfully reached Norton by calling +55 114 700 1747 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +55 114 700 1747 phone numberBrazil+56 800 646 210+56 800 646 210Click up if you have successfully reached Norton by calling +56 800 646 210 phone number 0 0 users reported that they have successfully reached Norton by calling +56 800 646 210 phone number Click down if you have unsuccessfully reached Norton by calling +56 800 646 210 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +56 800 646 210 phone numberChile+52 554 738 1613+52 554 738 1613Click up if you have successfully reached Norton by calling +52 554 738 1613 phone number 2 2 users reported that they have successfully reached Norton by calling +52 554 738 1613 phone number Click down if you have unsuccessfully reached Norton by calling +52 554 738 1613 phone number 0 0 users reported that they have UNsuccessfully reached Norton by calling +52 554 738 1613 phone number100%Confidence scoreMexico
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Norton emailssocialsupport@symantec.com100%Confidence score: 100%Supportglobal_exams@symantec.com100%Confidence score: 100%Support
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Norton address350 Ellis Street, Mountain View, California, 94043, United States
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Norton social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 26, 2024
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Obviously nothing done by Norton to change their policy of overcharging by 100% on renewals, if challenged they refund at the drop of a hat...its all a strategy to prey on people who Auto Renew. Corporate Thieves!