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3.8 2 Reviews 482 Complaints
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PDFFiller Complaints 482

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J
6:00 pm EST

PDFFiller I did not sign up for this product

My bank account was debited for $108.00 on 1.18.2022. I did not sign up for this service nor did I authorize a payment of $108.00 or any other amount. I want my account credited back ASAP!

Desired outcome: money debited back to my account

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M
5:47 pm EST

PDFFiller charge

Hello,
I was charged $96 on 1/17/22 despite me not signing up for this service. I did not authorize this charge.

Desired outcome: Refund and cancel

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M
2:13 pm EST
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PDFFiller Unauthorized debit card charge

I signed up for basic on or about 11/20/21 at @$20.00 I woke up this morning to 40.00 pending on my debit card. (6415) I want my $40.00 returned and I want to cancel my account and stop any more funds debited from my account. I do not understand how this happened without my permission. I cannot afford $40.00 a month for this service, although it is a good service. That is why I chose basic, I would not be using it that much.
Thank you!

Desired outcome: Return my $40.00 and cancel my account please.

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M
10:55 pm EST
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PDFFiller Random charge

Woke up to my bank account declining my shopping today because some random pdf website saw fit to steal £70 for no reason.

I want my money back and I want it back now. I haven't used your crappy service since August.

Why can a random site like yours sting my account for $96 out of no where without any warning or reason? That's a lot of money and I've had to reach out to family members so my partner and I can keep the heat and electric on this week because of you.

Furious.

Desired outcome: My money back

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J
5:10 pm EST

PDFFiller Pfffiller

You guystook my money i have never once oked this it was 96 dollars and i have bills to pay i need my money back asap its not right and i don't appreciate this happening, i dont wish to sign up at all i need results i need my money back immediately

Desired outcome: 96 dollars

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C
5:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

PDFFiller I’ve never used this website before.

You guys just withdrew $100 from my
bank account and I don't even have an account with you?

Desired outcome: REFUND

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B
3:06 am EST
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PDFFiller Monthly payments without announcement

i just noticed after 6 months, I've been getting charged by this company 20 dollars per month, without using their services. Their emails are marked as spam, so nobody can notice they are paying until it's too late! Beware of this company, and better check the spam folder if you sometime used their services, as they can continue to charge you without you knowing it!

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N
2:43 pm EST

PDFFiller Subscription charge

Hi There!
I was charged $96 for a PDFILLER subscription that I didn't have. I had a former subscription in November but I had canceled as I didn't have the money. I was now charged $96 dollars that I didn't authorize. I would like to request a refund if possible.
Thanks!

Desired outcome: Refund

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G
12:03 am EST
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PDFFiller unauthorized charged

Hi,
Good day!
I was charged 96 dollars today and didn't authorized it. I remember using only the trial version and never intended to use it full time and after that I already cancelled my account. I was disappointed to check today that my account was not deleted knowing that I already cancelled it and now being charged with big amount of money. Now i have to delete my account again. I would like to appeal for a full refund. I hope you see my concern.
Thank you

Desired outcome: refund

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S
3:29 pm EST

PDFFiller annual subscription

I was charged for an annual subscription for $196. 00 and I cancelled the trial subscription. The amount was taken out of my account which I did not authorize. I cannot contact anyone on the webpage and the support page will not bring up the live chat nor send the email to the support.

Desired outcome: A full refund

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P
11:25 am EST
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PDFFiller Support

It must have been a he'll of a party for these [censored] I want my money back I was taken for $ 95 on 1/92022 last digits 8109 and I've never used this app and you need to cancell this account I have now idea who the he'll you are you guys are taking money from people I'm turning you into my bank have them investigate you for scamming I'm calling the better business bureau and letting them know you are [censored]ing scamming people

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Update by Pooter1965
Jan 10, 2022 11:29 am EST

I WANT MY DAMN MONEY BACK I DONT KNOW WHO THE HELL THESE PEOPLE ARE OR WHAT THE DO IM CONTACTING THE BBB ON THEM THEY ARE SCAMMING PEOPLE

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R
R
Ronald Smith
US
Jan 28, 2022 2:13 pm EST

It happened to me too!

ComplaintsBoard
J
1:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PDFFiller Unknown charges

I have been charged to my account $102.34 for a service I didnt not request or have. I have no emails of my profile being active. I have no pdf filler app. I need this money refunded asap! How was my payment information obtained?

Desired outcome: Refund of my $102.34

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K
3:31 pm EST
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PDFFiller Being charged $125

I was charged $125 today. I've never given anyone my banking information other than for a one time use. I haven't used this account in a while. I'm not sure what is going on I have canceled my account and want a refund for the money that you guys have taken out of my bank account. I am very not impressed at all. Something needs to be done about this. I am not the only one to complain about this as I see there are many more complaints about this same issue with other people

Desired outcome: My money back

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A
2:44 am EST
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PDFFiller A charge of $102.34

I just noticed a charge of $102.34 on my card when I know I cancelled it and called for it to be cancelled cuz for some there was a glitch. The customer service assured me it was cancelled and won't charge my card, until I saw this massive charge. I would like a refund back to my card please I would really appreciate it. Transaction date is 01/07/2022, last 4 of the card are 5104.

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Update by AHB97
Jan 07, 2022 2:46 am EST

My full name is Abdul Hameed Bukhari. Transaction date 01/07/2022, last 4 of the card are 5104

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J
3:38 pm EST

PDFFiller SupportPDFfiller.com BROOKLINE MAUS -

You charged me 104.00 for an 8.00 advertised bill on 1/4/2022 to create
a affidavit for a lost title.

Kindly refund my money.

Julianne Seeman

Desired outcome: refund

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T
5:04 am EST

PDFFiller Unauthorized charge

I looked this morning and you guys took 96 dollars from me and this is the 3rd time. NOW I JUST CANCELED FOR THE 3RD TIME. PLEASE PLEASE Cancel this...I'm getting tired of seeing this. NOW I READ YOUR REVIEWS. THIS HAPPENS ALL THE TIME. PLEASE REGUND MY MONEY..
THANK YOU

Desired outcome: Refund

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H
5:52 pm EST
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PDFFiller Unauthorized Transaction by PDFFiler

Last night It came to my attention that a transaction of $126.49CAD ($96USD) was taken out of my account without my knowledge, making it an unauthorized transaction. I had never given my card number to this fraudulent company. I had emailed them last night but still no response. This has been a headache of a situation and would like an immediate refund. My email is "haroun.[protected]@gmail.com", I have given you the necessary information that you've asked the rest of these people

Desired outcome: A complete refund

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R
11:56 am EST

PDFFiller Refund

I am complaining about the charges $105.6 that was taken from my card, last Dec. 30, 2021 without using this kind of service. I already cancelled this from the very start, yet I got charged. I need a refund ASAP!

Desired outcome: $105.6 will be placed back to my card

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H
11:44 am EST

PDFFiller Money

They took 85 euro from my account. Even I cancelled my subscription.

Desired outcome: I want my money back.

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M
10:43 am EST
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PDFFiller Refund

I was charged 96 dollars and never subscribed never game them my card information and only for one time use I find this to be unbelievable being charged for something I never subscribed to nor want to use I would like a full refund back . The transaction that was made has also caused my debit card account to be in negative I am so upset with this service

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About PDFFiller

Screenshot PDFFiller
PDFFiller is an online platform providing document management services. It allows users to edit, sign, and share PDF files. The service offers a variety of tools for form creation, cloud storage, and collaboration. PDFFiller caters to individuals and businesses needing to streamline their document workflow.
How to file a complaint about PDFFiller?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".

4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.

Frequently asked questions (FAQ) about PDFFiller customer service
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Is PDFfiller a legitimate online service for editing and managing PDF documents?

Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.

Are the features offered by PDFfiller reliable and easy to use?

Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.

How secure is my personal information and document data when using PDFfiller?

PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.

Does PDFfiller offer a free trial or free version of their service?

PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.

What is the cost of using PDFfiller, and are there different subscription plans available?

PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.

Can I trust the customer reviews of PDFfiller?

It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.

What is PDFfiller's cancellation and refund policy?

PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.

How does PDFfiller handle customer support and inquiries?

PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.

Can I use PDFfiller to sign documents electronically and securely?

Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.

Is PDFfiller compatible with different devices and operating systems?

PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.

Can multiple users collaborate on a single document using PDFfiller?

PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.

How does PDFfiller compare to other PDF editing software and services?

PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.

Are there any hidden fees or charges when using PDFfiller?

PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.

Does PDFfiller integrate with other software or services?

PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.

Can I export edited documents from PDFfiller in different file formats?

PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.

How long does PDFfiller store my documents and data?

PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.

Can I use PDFfiller to create fillable PDF forms?

Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.

Does PDFfiller offer templates or pre-designed forms?

PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.

Can I trust the document conversion feature in PDFfiller to maintain the original formatting?

PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.

Are there any user reviews available for PDFfiller?

Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.

Overview of PDFFiller complaint handling

PDFFiller reviews first appeared on Complaints Board on May 5, 2015. The latest review Dont sign up for free trial unless you want to pay 100$ was posted on Oct 25, 2024. The latest complaint Unauthorized charge was resolved on Oct 09, 2024. PDFFiller has an average consumer rating of 4 stars from 484 reviews. PDFFiller has resolved 328 complaints.
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  1. PDFFiller Contacts

  2. PDFFiller phone numbers
    +1 (800) 831-2050
    +1 (800) 831-2050
    Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number
    Customer service
    +1 (855) 750-1663
    +1 (855) 750-1663
    Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number
    100%
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    Accounting / Billing
    +1 (617) 963-0233
    +1 (617) 963-0233
    Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
    More phone numbers
  3. PDFFiller emails
  4. PDFFiller address
    17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
  5. PDFFiller social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
PDFFiller Category
PDFFiller is ranked 41 among 310 companies in the Web Services category

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