PDFFiller’s earns a 3.8-star rating from 484 reviews, showing that the majority of users are satisfied with document management and editing tools.
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Replied
I am disputing a robbery by this CKO SupportPDFFiller.com
This CKO SupportPDFFiller.com just took an unauthorized payment from my cash app card in the amount of $102.96. No such services did I agree to from this CKO Support company or scam business? I never agreed nor did I authorize that person or company to take my money. And I want my money back on my card. No communication was attempted with me over this unauthorized transaction.
Desired outcome: $102.96 placed back on my cash app card.
In these pandemic times, it is hard enough trying to pay bills and make ends meet. Then deal with scamming businesses.
The complaint has been investigated and resolved to the customer's satisfaction.
Please email us (support@pdffiller.com) the date of this transaction and the last four digits of the credit card charged. Once we investigate and find out what happened there and why, we will certainly issue a full refund for you.
Many thanks in advance for your cooperation on settling this!
Replied
no idea.
I have no idea what this website even is but an unauthorized $103 was taken out of my account. i will be going to police because i don't even understand how they have my information if this doesn't get resolved in the next 24 hours. I am extremely upset. Some type of scam and some how gotten my card information. i don't even have an account with this company.
Desired outcome: money back with some type of compensation.
The complaint has been investigated and resolved to the customer's satisfaction.
Please email us the last four digits of the credit card charged along with your full name to support@pdffiller.com
Refund is surely no problem at all, we just need slightly more info for that.
Replied
Over drawing my account 2 times
You refunded me $96.00 dolls last week that took care of my overdraft On the 23 of November you took it out again my account is overdrawn$115.00 because of this I think you should refund the 115 because this is the second time this has happened I thought I was taking off your service I didn't want if this doesn't get taking care of I will contact the better business burrow thanks
Desired outcome: Refund $115.00
Try Jerome J Clark
Second time this has happened
The complaint has been investigated and resolved to the customer's satisfaction.
Here we only see the nickname -- Jerry 2112, so it's really hard to say anything specific on your case.
Please email us the screenshot of this second transaction (to support@pdffiller.com).
Refund is no problem at all, however, we need to verify some personal data on the case.
Thank you in advance!
Replied
Unauthorized Charge
I received a email regarding a charge of $96 that was attempted & denied. How did you get my card information? I have never used this service. Please delete my card info ASAP! I never authorized any charge from this site or its affiliates, I need you to resolve this issue, as stated by deleting my info from your site.
See Attached.
Regards
The complaint has been investigated and resolved to the customer's satisfaction.
We cannot discuss such cases externally, actually, cause there is personal information involved.
Please email support@pdffiller.com. They'll investigate and provide you with the full report on what activities have been associated with your card on our end and why were you charged.
Many thanks in advance for your understanding and cooperation!
pdfFiller account
Hi,
I was demonstrating this excellent software to a group of volunteers who help people with their paperwork who are visiting or migrating to Australia.
On this occasion I did not log off properly and was billed an annual fee.
I am a retired 72-year-old volunteer and do not use the pdfFiller except to demonstrate to others what it can do.
Desired outcome: Refund of annual fee $105.60
Envio de e-mail
Foi feita a assinatura e alteramos um documento - que seria mandado por e-mail - [protected]@collectiontours.com.br e não recebemos
Desired outcome: que seja enviado o documento por e-mail
Replied
Unauthorised deduction
R1577.21 was deducted from my account on the 18th December 2021
Please refund my account as I surely did not sign up to any service for this amount.
It is the first time I see this deduction and would like it reversed as soon as possible and would like assurances that this deduction will not happen again. My bank has been informed to stop any debits via this website.
Byron Haupt.
FNB CC ending in 9000
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
Many thanks for reaching out! Unfortunately, we can't find anything under your name.
Please chat with our Billing Support over here:
https://www.pdffiller.com/en/support.htm
We will surely make a refund, just need more data from your side.
Many thanks in advance!
Unauthorized charge
Hello I was charged $96 from this website that I never authorized. I would like a full refund! I've never used this site before. I don't have time to go back and forth I just really need this resolved as soon as possible.
Desired outcome: Full refund
Unauthorized deduction from my account
I was charges$ 190 dollars from my account and I did not use the service. . This is a false billing and I need a refund. Please advise who I can reach out too. This is a scam and I need my money back. Please someone please respond or advise how I can get my money back
Desired outcome: I need to be refunded
Replied
Unauthorized credit card deduction
On the 05 December 2021 an amount of R1550.46 was deducted from my account for a subscription from Pdf Filler I have no knowledge of and another amount of R3 was also deducted the same day (05 December 2021).
I have no knowledge of have subscribed into any Pdf filler.
I therefore want a refund of the amounts withdrawn from my account as I know nothing about it.
Desired outcome: Refund of the money taken from my account
Full name: Zikhona Lucky Dikana
Last digits: 4366
Refund is surely no problem, once we match you with your account.
Please chat with our Billing Support over here: https://www.pdffiller.com/en/billing?sl=support
They would need your full name and the last four digits of the credit card charged.
Many thanks in advance for your cooperation on settling this!
Took money without asking
Charged me 129 just before Christmas I want my money back pls
Replied
An unauthorized payment
December 11, 2021 I was charged $96 at 02:09 AM. I realized I never made an account with your company. Further looking into the payments I seen there was a $1.75 payment December 1st which I was not aware of. I received a new debit card November 29th and never registered my card with your company. I've already contacted my bank but I need to dispute this transaction.
The complaint has been investigated and resolved to the customer's satisfaction.
Please chat with our Billing Support here: https://www.pdffiller.com/en/billing?sl=support
We will investigate as soonest!
Charged amount
I had already cancelled the subscription before the next billing dateline stated, but why am I still being charged with $131 from my bank account that which I'm not aware that I'm still a subscriber.
Replied
Charge
On November 28th I was charged $96 usd for a pdf subscription to this organization. I just checked my account and I never subscribed for a premium account.
In fact the last time I used the account was October 28th of this year. I would like to be issued a full refund and I will also be reporting this to my bank.
I have attached the picture from my bank details. Please contact me and lets revise this charge. thank you
Desired outcome: complete refund
The complaint has been investigated and resolved to the customer's satisfaction.
You can surely get a refund on this case. However, we would need slightly more data, like your full name, in the first place.
Please chat with our Billing Support over here: https://www.pdffiller.com/en/billing?sl=support
Many thanks in advance!
Replied
Unauthorized payment to PDF Filler
I had a payment come through my PayPal account for $96 to PDF Filler on December 2, 2021. I did not authorize this payment. I looked it up and I have no idea what this company is. I contacted PayPal the same day and told them the situation. They messaged me back the next day and said that the charge was not unauthorized. I researched and found many others have had the same issue with this company. Please let me know what steps I need to take next to get my money back. Thank you.
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
Many thanks for reaching out!
As this is a very recent transaction, you are surely eligible for a full refund.
Please let us know the email linked to our PayPal account here: https://www.pdffiller.com/en/billing?sl=support (you can chat or submit a ticket, whatever is more convenient for you).
Many thanks in advance for your cooperation on settling this!
Replied
Getting overcharged
Hello this morning I got charged $102 from "supportpdffill" and I did not ever give consent for that massive charge. At max I am okay with paying for my one time usage but even then i believe it was a free trial. I should not have been charged $102 for a unused filler app. I hope I can get a contact back to resolve this as that is no small amount and genuinely should never have been touched.
Desired outcome: Refund without delay.
The complaint has been investigated and resolved to the customer's satisfaction.
Our charges are usually denoted as pdfFiller.com or airSlate, Inc. (our vendor) in bank statements.
But we can surely check. Please send the screenshot here: https://www.pdffiller.com/en/billing?sl=support
If this is our charge, we will issue a refund for you immediately.
We are very sorry for any inconveniences caused!
Replied
Charged $96USD to PayPal
Hi, I was recently charged $96 USD to my PayPal account [protected]@hotmail.com.au. I did not sign up for this service and due to financial difficulties this payment has hit me hard. I have filed for a PayPal reversal. Can I please get a refund to my account for this? Please let me know if you need any further details. My email is [protected]@hotmail.com.au.
Desired outcome: Refund
The complaint has been investigated and resolved to the customer's satisfaction.
We are sorry for any inconveniences caused!
Product/ Service
I used this product once. It said 8 dollars a month. You guys charged me 96 dollars. This is a scam of epic proportion.
[protected]@gmail.com
Desired outcome: Refund
PDF filler charge
I have a charge for pdf filler. I don't use the app and deleted it pretty much straight away. I want a refund as I was charged today and am well within my cooling off period. My email is [protected]@hotmail.com.
Desired outcome: Refund
Replied
Refund
Hi I just got charged on November 26 2021 an unauthorized payment of 96 dollars and I would like my refund. My email of the account is [protected]@gmail.com I really need this money and I just randomly got charged and I can't really do anything to fix the issue or get my money back. Is there a number I can call or an email that I can reach out because this is insane please help
The complaint has been investigated and resolved to the customer's satisfaction.
Please chat here: https://www.pdffiller.com/en/billing?sl=support (you can also submit a ticket or call the phone line).
Hope this helps!
PDFFiller Reviews 0
About PDFFiller
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".
4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.
Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.
Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.
PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.
PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.
PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.
It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.
PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.
PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.
Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.
PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.
PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.
PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.
PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.
PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.
PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.
PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.
Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.
PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.
PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.
Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.
Overview of PDFFiller complaint handling
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PDFFiller Contacts
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PDFFiller phone numbers+1 (800) 831-2050+1 (800) 831-2050Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone numberCustomer service+1 (855) 750-1663+1 (855) 750-1663Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number100%Confidence scoreAccounting / Billing+1 (617) 963-0233+1 (617) 963-0233Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
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PDFFiller emailsdean.s@support.pdffiller.com100%Confidence score: 100%Supportsupport@pdffiller.com95%Confidence score: 95%support
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PDFFiller address17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
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PDFFiller social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 18, 2024 - View all PDFFiller contacts
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