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3.8 2 Reviews 482 Complaints
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PDFFiller Complaints 482

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1:49 pm EST
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PDFFiller PDF Filler

I noticed $96.00 was deducted from my bank account on this morning, November 22, 2022. I have never even heard of PDF filler and certainly have to use for it. I would like my money refunded back to me. I definitely did not give permission for this transaction. I have had to cancel my bank card under the suspicion of fraudulent activity. Please contact me about this inconvenience. My email address is [protected]@gmail.com.

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4:04 pm EST
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PDFFiller Pdffiller

I'm typing in reference to an absurd amount of money charged to my checking account in reference to your guys product. This charge was made without my knowledge and was an unauthorized charge. I'd like for the money to be refunded to my account and for any subscriptions to your product to be canceled. This is ridiculous and creates a bad reputation on your guy's part. I can be contacted by email: [protected]@gmail.com

Desired outcome: Amount refunded in full

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5:58 am EST
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PDFFiller Pdffiller.com

I was just charged $80, on November 15, 2021, that i did not authorize. I would like a refund as i can not afford this at all. This is an insane amount of money to be taken out of my account without my knowledge. I was meant to live on this until my next paycheck. Please return the money to my account as soon as possible. My email is manuel13.[protected]@outlook.com or tucker21.[protected]@outlook.com

Desired outcome: Refund

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6:56 am EST

PDFFiller Getting charged for 96Usd without knowledge

Subscription wasnt made (at least not by me). Therefore please refund back my money

Desired outcome: REFUND

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3:30 am EDT

PDFFiller Pdf filler

I used their free trial once and they just took $96.00 out of my bank account idk why and i would like my money back

Desired outcome: Refund

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11:39 am EST
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PDFFiller Amount deducted

I had an unauthorized charge on my card worth 1500 rupee. The team never did reach out to me if I wanted to continue with my free trial. I wanted to canceled my subscription . Can I request a refund? It's frustrating and I don't want this to happen again
Email id:-dubey.[protected]@gmail.com
Ph:-[protected]

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5:10 pm EDT

PDFFiller Unknown charges

I was long at my bank statement and say that i was charged $21 from the service but i never subscribed to the service. I would like this issue fixed and my money refund.

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10:32 am EDT
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PDFFiller Unknown charge

I only used PDFFiller with the free trial and now I got a $20 charge to my account that I just saw. I haven't subscribed to any types of subscriptions while using this application so I'm not sure why I just got a charge all of a sudden. I would like a refund pls since it has in turn made my account negative. If you could email me or text me at +[protected] I would appreciate it.

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1:03 am EDT
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PDFFiller service Supportpdfiller

Hello, I agreed to the trial run for this service and happily paid the $2 or so dollars in September 2021. However, I never authorised the yearly subscription to go ahead and never authorised the funds of $141.13 to be withdrawn from my bank account. I want to unsubscribe from your company and service immediately and I am asking for a full refund of $141.13. My bank has advised me to contact you first before the action a chargeback on the merchant. Please action my request as soon as possible and also, advise me of you decision and actions you are about to take. Acknowledgment would be greatly appreciated.
Jennifer Koopu
Australia
PS. please do not hesitate to contact me if you have or need any more information.

Desired outcome: Refund back into my account would be my desired outcome and unsubscribe from this service.

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9:38 am EDT
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PDFFiller PDF filler unauthorized charged

I was just charged $96 unjustly. I only used PDF filler once with a free trial and cancelled it immediately after, so I should not have been charged. I have been unemployed due to COVID and my bank account is now negative. I never agreed to a subscription or got any sort of confirmation or warning that I was going to be charged. I CANCELLED my account and I need a refund ASAP please. $96 is ridiculous and I need that money. Please fix this. My email is [protected]@gmail.com and my number is [protected]

Desired outcome: Refund

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7:36 am EDT
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PDFFiller Unauthorized deduction of $114 on my savings account

Your deduction is completely unjust and unreasonable for me. A confirmation must be confirmed first if I agree for yearly subscription. The $114 you had deducted is for my food expenses this month. I am really stress now how can I survive this month now because you unfairly took the $114. Kindly please send me back the money for I just try the app twice and do not use it after. In addition, you could just offer monthly subscription rather than taking money for a whole year.

Desired outcome: Return me my $114

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Update by R053
Nov 07, 2021 7:17 pm EST

Actually it is $144 dollar refund that you need to return on my account. Thank you.

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Update by R053
Nov 07, 2021 7:16 pm EST

rosalin.antioquia27@gmail.com

Kindly plase return my $114 dollar deducted on my account as soon as possible

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1:18 am EST

PDFFiller Hi!

I didn't receive my refund yet its P68.67 i registered last october 15 on PDfiller

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5:28 pm EDT
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PDFFiller Unauthorized Charge

I just looked at my bank statement and $96 is pending. This put me in a NEGATIVE balance. I have been unemployed for over a year (because of COOVID) and the money you took was the last that I had to hold me until I found a job.

Unbelievable.
Why is this still happening to customers when you over 160 complaints here and they are almost all saying the same thing? Purposely charging noncustomers is cruel and a great way to kick some of us when we are already down.

I want my $96 back as well as $25 for the insufficient funds fee.

Desired outcome: Total refund of at least $120.

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Ed Lash
US
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Nov 22, 2021 10:41 am EST

I was also charged today $96 for what reason I do not know. I have never even heard of PDF filler and have never had an account with you. I had to call my bank for unauthorized activity and now my card has been cancelled thanks to this mess which is extremely inconvenient. Please refund the $96 that was wrongfully taken out of my account.

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12:11 pm EDT
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PDFFiller Can't find trace of this being legit

I put my card information in and it didn't send any information to my email of real account, I wasn't even able to use this service on free trail. The number of contact doesn't work.
I started my free trail the 8th or the 9th .. Last name Rowland
I want to cancel immediately!
[protected]@hotmail.com or [protected]@gmail.com
550-7854 number
can you please give another number to contact that works the [protected]

Desired outcome: canceled service before trail ends

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9:47 am EDT
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PDFFiller Unauthorized credit card charges

I received my bank statement with $101.76 on it with the number [protected]. POS Purchase #45900 dated 10-6-21.

I have never used this site or even know what this for? My husband found this on our statement and showed me. When I typed in the phone number it came up as this company which like I have said I have never heard of.

Please email me at [protected]@co.cambria.pa.us

Desired outcome: REQUEST REFUND

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6:23 pm EST

PDFFiller Illegal deduction of membership payment on my bank account

I want to refund the 5, 531php and return on my bank account because it was deducted recently without my confirmation..please help me about this matter thank you

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8:42 pm EDT
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PDFFiller PDFFiller annual subscription

PDFFiller has a well placed ad on the .gov website.
I was requesting some old W-2's and clicked on this site in error as nowhere on the ad did it say it was not part of the .gov website.
I started the process of sending the pdf but backed out immediately when I realized it was a pay site.
A month later I received a bill on my credit card for $102.72.
I have been unemployed for 8 years and needed the W-2 for a new job application.
Needless to say I don't have disposable funds and now not only do I have this new debt but it significantly limits how much I'll be able to place on my credit card this month as I use it for financial planning instead of cash, which tended to be spent too freely.
Any help in getting these funds returned / forgiven would be very much appreciated.

Desired outcome: Refund of $102.72

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8:07 pm EDT
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PDFFiller PDFFiller

7 months ago I started and ended a 30 day trial subscription and after rechecking my bank noticed they have been charging me for the past 6 months for a subscription I don't even have. I've lost over 180 dollars to this service just because I haven't been watching for fraudulent activity. I don't know how to fix this as their support is very difficult to reach for some reason as it gives no confirmation that your message has actually sent or a phone number to call and talk with a representative.

Desired outcome: I would like a full refund.

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12:31 am EDT

PDFFiller Unauthorized Credit Card Charges

This charge of $21.25 just appeared on my credit card statement, October 4, 2021. I don't know what it is, or what the product is, that I supposedly purchased. I don't have a "client number" because I never signed up for this. I would like a full refund as soon as possible! Please and thank you!

Desired outcome: Full Refund of $21.25

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4:58 pm EDT

PDFFiller PDF Filler -Scam

Charge my card $96.00 without authorization. Never signup or ever been in the website. Not resolved by 10/4/2021 by 5pm. I will NOT hesitate to your company into the state attorney general; office. Date of incident 10/3/2021
Want my money back this scamming company took from my bank account.

Desired outcome: Reimbursement for every unauthorized transaction on $96.00

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About PDFFiller

Screenshot PDFFiller
PDFFiller is an online platform providing document management services. It allows users to edit, sign, and share PDF files. The service offers a variety of tools for form creation, cloud storage, and collaboration. PDFFiller caters to individuals and businesses needing to streamline their document workflow.
How to file a complaint about PDFFiller?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".

4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.

Frequently asked questions (FAQ) about PDFFiller customer service
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Is PDFfiller a legitimate online service for editing and managing PDF documents?

Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.

Are the features offered by PDFfiller reliable and easy to use?

Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.

How secure is my personal information and document data when using PDFfiller?

PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.

Does PDFfiller offer a free trial or free version of their service?

PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.

What is the cost of using PDFfiller, and are there different subscription plans available?

PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.

Can I trust the customer reviews of PDFfiller?

It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.

What is PDFfiller's cancellation and refund policy?

PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.

How does PDFfiller handle customer support and inquiries?

PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.

Can I use PDFfiller to sign documents electronically and securely?

Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.

Is PDFfiller compatible with different devices and operating systems?

PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.

Can multiple users collaborate on a single document using PDFfiller?

PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.

How does PDFfiller compare to other PDF editing software and services?

PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.

Are there any hidden fees or charges when using PDFfiller?

PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.

Does PDFfiller integrate with other software or services?

PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.

Can I export edited documents from PDFfiller in different file formats?

PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.

How long does PDFfiller store my documents and data?

PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.

Can I use PDFfiller to create fillable PDF forms?

Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.

Does PDFfiller offer templates or pre-designed forms?

PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.

Can I trust the document conversion feature in PDFfiller to maintain the original formatting?

PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.

Are there any user reviews available for PDFfiller?

Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.

Overview of PDFFiller complaint handling

PDFFiller reviews first appeared on Complaints Board on May 5, 2015. The latest review Dont sign up for free trial unless you want to pay 100$ was posted on Oct 25, 2024. The latest complaint Dont sign up for free trial unless you want to pay 100$ was resolved on Oct 25, 2024. PDFFiller has an average consumer rating of 4 stars from 484 reviews. PDFFiller has resolved 328 complaints.
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  1. PDFFiller Contacts

  2. PDFFiller phone numbers
    +1 (800) 831-2050
    +1 (800) 831-2050
    Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 1 1 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number
    Customer service
    +1 (855) 750-1663
    +1 (855) 750-1663
    Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number
    100%
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    Accounting / Billing
    +1 (617) 963-0233
    +1 (617) 963-0233
    Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click down if you have unsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
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  3. PDFFiller emails
  4. PDFFiller address
    17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
  5. PDFFiller social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all PDFFiller contacts
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