Petro Canada’s earns a 1.4-star rating from 225 reviews, showing that the majority of customers are dissatisfied with service and products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
charge for air
The local Petro Canada station at Scott Road and 80th in Delta has recently been renovated. I went in just after it had re-opened to put air in my tire that was a little flat. To my surprise, they now have a $1.00 charge to put air in tires. I have gone to Petro Canada for years, but I will no longer support this company, but will take my business where air is free.
Read full review of Petro Canada and 6 commentsdouble charging at the pump
This is a letter of complaint for what I believe to be a poorly operated and disrespectful gas station management servicing the public. I fueled today at the station Petro-Canada 2830 16th Avenue in Markham ontario. While preparing to fuel, I inserted Petro card then amex card, card was accepted and entered receipt required. Fueled up to $7. Aweaited...
Read full review of Petro Canadaexpensive gas
This is not really a complaint about any one person, but I really hate the gas prices. I know for a fact that the Big 4 Oil Companies in Canada are making huge profits regardless of the market price per barrel. Their profits stil increase every year, the reason is because we're all so dependant on it. Our pockets get more empty, but theirs get more full with $$$ I drive 2 hours a day, and the amount of money I spend in gas is more than I spend on food, water and hydro.
Maybe with enough hassle, we'll finally get our break! It's worth a try.
The complaint has been investigated and resolved to the customer’s satisfaction.
Petro Canada Reviews 0
If you represent Petro Canada, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Petro Canada
Here is a comprehensive guide on how to file a complaint against Petro Canada on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Petro Canada in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about key areas of concern with the company.
- Mention any relevant transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the issue and the company's response.
- Explain the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined and structured to assist users effectively in filing a complaint against Petro Canada on ComplaintsBoard.com.
Overview of Petro Canada complaint handling
-
Petro Canada Contacts
-
Petro Canada phone numbers+1 (800) 668-0220+1 (800) 668-0220Click up if you have successfully reached Petro Canada by calling +1 (800) 668-0220 phone number 0 0 users reported that they have successfully reached Petro Canada by calling +1 (800) 668-0220 phone number Click down if you have unsuccessfully reached Petro Canada by calling +1 (800) 668-0220 phone number 0 0 users reported that they have UNsuccessfully reached Petro Canada by calling +1 (800) 668-0220 phone numberCustomer Service+1 (800) 668-0220+1 (800) 668-0220Click up if you have successfully reached Petro Canada by calling +1 (800) 668-0220 phone number 0 0 users reported that they have successfully reached Petro Canada by calling +1 (800) 668-0220 phone number Click down if you have unsuccessfully reached Petro Canada by calling +1 (800) 668-0220 phone number 0 0 users reported that they have UNsuccessfully reached Petro Canada by calling +1 (800) 668-0220 phone numberToll-free phone
-
Petro Canada emailsinfo@suncor.com100%Confidence score: 100%Support
-
Petro Canada address150 6 Avenue SW, Calgary, Quebec, T2P3Y7, Canada
-
Petro Canada social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Most discussed Petro Canada complaints
expensive gasRecent comments about Petro Canada company
Fuel
76
28 reviews
RaceWay Gas Stations
49 reviews
Roadrunner Market
24 reviews
RaceTrac
522 reviews
Lukoil
24 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I had almost 90, 000 points in my petro points account. For some reason, it seems they closed my account. I had my most recent statement, but they won't reimburse my account. I was offered 10,000 points due to their error.
Terrible! Never go here. The pay-at pump credit card is Alaways broken and the incompetent people at head office were alerted a year ago and cleary do not care about customer service. Go to Esso or Anywhere else.
I just bought a pepperoni stick and didn't inspect it before purchasing it and opening it. I opened it and took a bite and had to spit it out. It was hard and discolored compared to others that I saw when I went back in to exchange the pepperoni. The employee said they could not exchange it and I was stuck with a disgusting snack.
I got a car wash season pass. Ever since the cyber attacks, I have not used a single time of the car wash. It’s national wide fraud. Petro Canada is stealing money of us. Shame on the company.
Hello i am a Petro Canada customer. i also purchase 90 day car wash services and continue renew them. i have been unable to use my app or card at your car wash locations near me.
How to i get compensated? are new cards being refilled by you?
Please advise?
D Sicilia
[protected]
dsicilia@rogers.com
Petro Canada app is not working for 2 weeks... I cant use my superpass for car wash
I walked into the store purchased 1 liter of pens oil then returned a hour later looking for a refund that I didn't need it I was told that's is petrocan policy that they don't do any refunds what a scam offense happened
Not sure what other kind of information you need
This happen with male staff at Dixie road on 4 July 2023 T 2.59pm
I Jst asked him can I get a shower with diesel receipt which is not mine but the male person behave so rude to me and he said I don’t care anything
He said he will file a complaint against me
This not the way to treat a customer
3 weeks ago check my account and the balance was at $0 and I had like almost $200.00 ,lost it because I forgot to refill with more $$$ after 12 months of service ,I miss my refill date by a couple of days . I’m now with another provider and will warn people to run away from Pétrole Canada
I have over 800.oo on my gift card but due to Petro Canada on going issues i have had to use my visa the last three time going there, when i talked to a customer rep...she offered me 5000 point...OMG really a big 5Dollers for all my issue...PETRO-Canada you are a FAIL