Pick n Pay review: deli counter and manager

Good day

I have been buying breakfast from this store for the last 4 months or so and must say that it is very convenient.

I previously complained when Thabiso was the manager and for a while it went better, but now it has gone beyond repair.

When they have toasted sandwiches, the price labels do not indicate what the filling is - this creates a health risk as people with allergies can fall foul of a product.

Today it was worse: there was no sandwiches and the deli staff said that they are trainees and have not been trained so no take-aways are available!?! There were 5 pies in the display oven, but these were old and cold.

Then I called the manager, Maureen and now I understood why the place is dying. She sits in the back office and do not know what is happening in the store. When I asked her about the toasted sandwiches, she told me that I can have the cold sandwiches in the fridge. Now that is service!

I also noticed that a cashier sent another customer back to the deli counter as the cashier does not have the code for the coffee.

In the fridge, you have those wonderful PnP marinated chicken flatties. In this store you can buy ones of which the vacuum seal plastic has blown up like a balloon - but I am sure that Maureen is on top of what is happening.

I am a loyal SmartShopper - but this store needs a serious intervention to bring it to PnP standard.

Please help.

Charl