Pizza Hut
Reviews and Complaints

When we want pizza we always order form pizza hut. Well after a long vaca I tried to order online to be delivered to my house that is 4.4 miles from pizza hut. I'm being told online that there is no deliveries in my location... What! I live 4.4 miles and i'm not in the area! I called and was told the same thing "they cant deliver to my location." this really pissed me off and pizza hut no longer has our business. Cary's pizza got our $65 dollar orded.

Thanks

Melissa fay

Hi my name is Latonya. I placed a order at 4:26 it said the order will be delivery at 5:10. I call Pizza Hut two times no answer. Waited a little bit to call back someone finally answer the phone. I told her I was calling to see if my order left the store yet she said no mind it's 5:33 now she comes back to the phone and say the driver just pulling back up your order will be on the next delivery which will take another 30 mins so I cancel the order now I have to wait 3- 5 days for my money because they short on drivers wow smh. I will never order from Pizza Hut in Pineville N.C. again bad services.

Francisco Santiago
[protected]
July 31st, 2018

1st time I decided to try Wingstreet in Bothell-Everett Hwy, and I chose the 8pcs Bone out with med. buffalo sauce. Upon getting my order to my disappointment only got 1 wing the size of a real wing the other ones where small like chicken nuggets with no enough sauce. Bad experience, will not go back

I noticed that for the past 3 purchases that when you all give me the receipt the bottom portion of the receipt that does not indicate the code to enter the online survery for the $10.00 discount. The past two times that I have asked I was told by your cashiers they are just following orders. This is false advertisement, besides being a Pizza Hut freak, i am very disappointed thought I should let you know because when I brought it up at work the same thing has happened to my coworkers. I'm more than sure you all will be getting sued.

good night I ordered a hawallana pizza for my husband because he does not speak English and the lady who answered the phone laughed at me because of my accent call over the phone and I told them my husband is. waiting for the pizza and she scream yes no inglish and my husband waited 1 hour for the pizza and they gave him 2 pizza that he did not order

I ordered online and expect to get my pizza in 20-30 min but nothing was done. Called to verify with the store and associate answered really rude just saying " we're not taking any orders!" I was excuse me I order online and I'm waiting for my pizza to arrive and it hasnt. I ordered at 9pm and nothing came and he simply said I'm the cook and we didn't get no orders. I explained my orders and he said that they were out of that special pizza and that he could only help me with the other 2 medium pizza I ordered and I let them know I can pick it up and he stars mentioning it to another person there and that they couldn't and I would've understood but he rudely just hang up and didn't return call or cared to exlain

Pomeroy Ohio Pizza Hut is by far the dirtiest Pizza Hut I have ever been to.

I don't know how the health department hasn't shut them down.

Tables were not wiped off, and there we're slices of pizza on the floor.

This isn't the only time this has happened in this location.

It was remodeled earlier this year, but nobody is clearly doing anything about keeping it clean.

I'm all about support of local business, but in this condition, I just can not.

Please send a message back
[protected]@yahoo.com

I askes for my pizza to be refunded but never got it and said I could just get my money but instead said we put money online for u when I just wanted my money so I tried to get another pizza and they said oh u have to pick it up but another store said I could just get it to my house I am vary confused and I just wanted a pizza it would be nice if u guys can help me

lady at the counter was rude Jessica was we're name she had no customer service I told her about a concern I had she smirked in a joking matter. I am 6 months pregnant just wanted to get home and relax instead I had to go drive back to the store because I was misinformed on size of a personnel pan pizza I contact the store and ask if I could just take all 4 personal pans back and make them a large 2 topping pizza I drive back to the store and was being charge 5 more dollars trying to make me pay $20. I than asked for a refund she rolled her eyes and smirked again. She give wrong information and has no manners I will not be returning

I ordered 2 medium pizzas and a 2 liter dr pepper. The total was $20.00. I got an alert saying they charged my card $20.00 then adjusted it to $24.00 before I even received my order. I called the store to ask why that was, then the general manager proceeded to raise his voice and yell at me over the phone and assumed I accused his driver of taking it. After he was extremely rude and yelling at me, I asked him to just give me my $24.00 back since he wanted to be rude towards a paying customer and he told me he was not giving me any of my money back. Then told me he was the general manager and if I had a problem to call his supervisor. I am extremely unsatisfied and offended by his unprofessional behavior.

Hello my name is Ayrton I order all the time from you guys specially online with my email [protected]@yahoo.com. Today I made an order about 45 minutes from my usual 2 locations due to making an order for my co workers @ 820 Mansell RD. The pizzas delivered to them were cold and sloppy I wasn't satisfied this time with them and would like a refund for the pizzas I can't take a credit because it's not the store I usually order at. I called the store at first due to my friend/coworker not getting the pizzas in his hand but for other workers near by and that was fine but he said it was cold and not how what he expects from Pizzahut

I am from Saudi Arabia, Riyadh city. I have ate last week pizza in the king fahad branch in Riyadh. I called the customer service ( Saudi Arabia number) and complained that I have suffered a stomachache which also 2 of my friends had the same issue. Now it has been take One week of the tcomplain and have not received any call.

I said I will not complain to the related ministry that oversighting the restaurants as I wanted an action from Pizza Hut.

Please don't ignore my email

Thanks

I went in and ordered a pizza they made the order wrong I called them I told them they said they would replace it so now I go to call them to have them make the order so I can go pick it up and a lady says I will a family order but I see no proof she basically called me a liar I don't appreciate being called a liar and either want my pizza fix or my money back

I ordered my pizza at 1:17am and when i made a call after one hour the person said they didnt received any order but in my call list i have prove that i called and talked to them for almost 4 mins i said i will make a complain so they said do what you want to bye it was reallg shocking how they behaved hope to get apology from them. This made my guests upset too

Last week I ordered the huge dinner box that comes with 2 pizzas, a pasta dish, and I've gotten 2 sides along with a side of boneless chicken wings. When I got my food they had given me the $10 box that comes with 1 pizza and 2 sides, 1 cheese sticks and 1 cinnamon sticks. My receipt shows I paid for a $10 box, but I was charged for the larger box as well. I'm very much disappointed with the way things have been handled. I had a hard time finding this page to make a complaint as I've never had such horrible service. The dinner was for me, my boyfriend, his mother, and our roommates. We won't go back to that establishment until they're taught how to properly do their job.

I think that if you are going to have a ‘deal' that says ‘free fries with any order of wings' it should not cost more to order it than to just order wings. I tried to order a 6 piece bone-in Spicy Garlic wings with the ‘free fries' deal and it came to $10 something. But when I ordered just the 6 piece bone-in Spicy Garlic Wings it was $7.49... if the deal is free fries, it should not cost $3 more to get the deal. It's false advertising bc you're still charging for the fries. It should be the same price as the wings without fries. Otherwise, they're not ‘FREE FRIES'...

I ordered 8 boneless wings, a two topping pizza. Online price for the wings was $4.80 I was charged $5.99.
the two topping pizza had no toppings I have a picture.
I give a two dollar tip to the driver I was charged $3
before tip my bill was $17.24 was charged 20.24. thats a $3 dollar tip
so I get over charged for my wings, very few anything on top of my pizza. and charged $3 for a $2 tip

We live in pocatello idaho! We have two pizza huts! We had a problem with who was going to deliver our pizza! We live in the middle of both pizza huts boundries so neither one said they could deliver pizza to us! We have had pizza delivered to us before no problems! VERY UPSETTING! We got bounced back and forth between both restaurants! We finally got our pizza but it was a long time because of this problem! With that said! We think your pizza is one of the best in town but it needs to be fixed! For the problems we had we didn't even get a discount or nothing! GET THIS FIXED OR LOSE CUSTOMERS!

We purchased a large 2/topping special for $7.99. Before going to PH, I said to husband let's try Little Caesar's and he said that's toy guy, so we went online for two topping special. We got the WORST pizza ever. It was dry, barely had any toppings, cheese was sparce. It makes me to never want Pizza Hut again. I would rather pay full price and have a good pizza then buy a special that is rot gut!

Order two 2 topping pizza one veggie and the other beef & mushrooms this order was placed at 8:43pm and I did not receive my order until 9:58pm when the pizza arrived it was cold and really thick my total was 22.44 plus I tipped the delivery driver 2dollars the first thing he said was man I'm sorry for being so late but that still doesn't constitute for being more than an hour late plus having two cold pizzas I would like a refund or a credit for the amount that I spent due to the fact that my pizzas was cold and taste old we really love Pizza Hut and I would hate for this to breakup our relationship with our neighborhood Pizza Hut