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Chevrolet review: customer service 5

D
Author of the review
1:46 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Im writing to complain about two of your employees. Peter Joubert and Jasmine Riemer. Jasmine started an unprofessional relationship with my husband. She texted him all hours of the day and night. Most of the time she was at work. My husband was a police officer who ended up taking his own life in March. Peter Joubert asked me to come to his office alone so he could talk to me after I made a rude comment. I was out of line but he was extremely rude and asking me to come to his office alone was very inappropriate.

5 comments
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J
J
Janfish
US
Apr 11, 2019 3:20 pm EDT

I have had the similar problem with Jasmine Reimer. She had messaged, text, and called my husband all days and times of the night. It got personal and flirtatious, taking customer service to a whole new level. Very disrespectful

I
I
I Might Be Them
US
Oct 30, 2019 12:15 pm EDT
Replying to comment of Janfish

Sorry Deb, but your husband texted and called Jasmine as well. Funny how you leave that out. Why did he? Because YOU wanted a divorce. Funny how you TRY to make it sound all one way, when in reality there was nothing wrong. You went through his phone the day he died, and called Jasmine, as well as other woman. Why? Answer that if you could, please. Why would a woman, who wanted a divorce, and spoke, as well as treated Seth the way you did, get mad he was speaking, and texting other woman? HHmmmmmm

R
R
Richard Riemer
US
Oct 22, 2019 3:39 pm EDT

No, you didn't. Let me tell you who I am. I am Jasmine's ex-husband, and a very, very good friend. You know, the person you decided to Facebook Message, stating, "...I want to talk to you about your ex-wife.". Debbie, who's last name I will not share, decided to treat your husband like an outcast. He wanted to remain married to you, however, you wanted a divorce. Seth reached out to someone who was NICE to him, and treated him with respect. There was nothing inappropriate, nothing sexual, nothing out of line, it was two people talking, and nothing more. You want to make something out of nothing. The moment Jasmine found out he took his own life, she called ME, upset, because of YOU. You have been informed by the Portsmouth Police several times your behavior is out of line. You have had to be forcibly removed from several businesses, where you act like a child. You refuse to pay for services you owe, you refuse to be honest, and respectful. The regret you have, and you do, is your issue. YOU need to deal with it and seek therapy, because you are in need. I am not trying to insult you, I am not trying to blame you. YOU NEED HELP. You are inferring something was going on with your husband, but it wasn't. I have a copy of all the texts exchanged between them. YOU are out of line, and are making things up about a person I care about. You need to realize the mistakes you made are your's, just as my mistakes are mine. I do not blame others for the choices I've made. Jasmine is a Professional, and DAMN good at her job. I will not tolerate you being a Social Media Terrorist. Again, I am NOT trying to be mean spirited here, just stating facts. You know how you treated him, prior to his death, and you clearly regret it. Treating others like [censored] is not going to help anyone. Get help, grow up and stop making up stuff. Stop insinuating things that simply are NOT true. I can be supportive, or not. How I am treated determines how I treat others. OH, and one more thing. Because you are going to get mad when you read this, instead of reflecting on your own behavior and realizing you are in the wrong, I want to let you know. You do not want ME, acting like you. Again, I know what you wrote to Seth, and the picture YOU are trying to create is not in line with how you treated him. Move on Debbie, get help and stop with the lies, accusations, and [censored].

S
S
stacey smyth
US
Oct 28, 2019 8:40 am EDT

This is not who ever Debbis may be, but I think it is more about if a Customer calls messages or contacts with a thank you or a question, it should be a your welcome if I can do anything more for you here is my work number, the end! Not let's keep messaging back and forth till it becomes friendly and flirtatious and personal. There is such a thing as emotional infidelity, and most affairs start with conversation that starts innocent and keeps going and gets to a point where it can either be emotional or turn into an affair. There is no such thing as innocent constant back and forth conversation with a married person. If it is hidden or deleted by either party it is wrong! Be an adult and don't have side conversations with married people.

I
I
I Might Be Them
US
Oct 30, 2019 12:11 pm EDT

Stacey, and I will continue to use Stacey, even though it isn't who you are, and we both know it. I know it because of what I do for a living, and have for nearly 30 years. You? You can assume I know what I'm doing, because I do.

I will not debate this with you. I've read what Seth wrote, why, and how he felt about "Debbie", and her attitude. I'm sick of listening to her [censored], messaging me, posting on the internet all the [censored] she says, and yes...it IS [censored], and lies. Debbie needs to move on. I also know several people that knew Seth for years, as well as Debbie. If you would like, I can have several of them share what they think as well, if you would like.

Either get help, via therapy, or simply stop. Unless you want me posting things you, and "Debbie" do not want posted. You want to shape the past into something you are more comfortable with, that's great. Do it in your own mind. Starting with people, and lying is going to get you a result you really don't want. If forced to prove my point, you won't like it shown to the world, it won't go the way you are hoping.

Stop arguing with people about things you wish was real, but aren't. Trying to re-write the past, thinking you can because Seth is dead, isn't going to help anyone. In fact, you are more likely to get a visit from the Portsmouth Police, again. You will be refused service, and in the end it will all be for nothing. I didn't start with you. You made things up, and continue to.

Unless you want what Seth wrote, and how you treated him, said to him, and in the end regret, get help. Learn to shut your mouth. Bringing others down is not going to change anything, only make you have more regret.

I shouldn't have to threaten to expose the truth, because you refuse to deal with it in an adult manner. I will defend the truth, because it's the right thing to do. Again, you NEED HELP, and I KNOW for a FACT, I am not the only person telling you this.

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