Pos Malaysia’s earns a 1.0-star rating from 967 reviews, showing that the majority of postal service users are dissatisfied with delivery services.
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service lembat, call tak angkat, barang dispatch out for 10 days and no movement!!!
Item dispatch out form POSLAJU PAHAT since 21 dec 2019 and no movement after that untill today 31
12.2019 status still dispatch out from batu pahat . Tracking no ERB084525402MY. PLEASE CHECK MY ITEM! ALMOST 10 DAYS DISPATCH OUT AND NO MOVEMENT. I WANT REFUND IF MY ITEMNOT RECEIVED! I CALL POSLAJU BATU PAHAT SOANY TIMES NOT ANSWER! BAD SERVICE! PLEASE SETTLED IT. I WANT MY ITEM
head scarves
The problem is my university do not accept pos laju delivery for student. Because student must use popbox. But poslaju, made their stand not to send student parcel to popbox adress! They made it compulsory for student to pick up at their branch. We need to go there by car! Or grab! Which is rm 10 one way! Pos LAJU is indeed inconsiderate and selfish. Student do not afford for that expense! Not every student has a car. I know that POS LAJU is the kind of major player in this industry. But please don't take advantage on the monopoly. I personally would not ask ur delivery if I have the option.. But the seller uses POS LAJU what to do... Please maintain ur performance and quality. If not I would only pray for Pos LAJU doom
barang lambat sampai alasan salah poskod
Saya telah membuat tempahan barang menggunakan shopee. Barang telah diserah kepada poslaju nilai pada 23/12/19. Agak mengecewakan bila barang hanya sampai pada 30/12/2019 dan staff pos laju mengatakan sebab kelewatan adalah disebabkan salah nombor poskod. Kenapa pula salah sedangkan J&T dan syarikat lain tiada masalah dlm penghantaran ke alamat yg sama digunakan oleh poslaju. Takkan lah saya nk ubah poskod hanya utk poslaju. Bangang ke apa? Dah mmg itu alamat saya nk ubah kemana pula? Jgn bg alasan kalau x mampu nak hantar. Nilai ke rembau ambil masa yg lama, mcm ni ke servis terbaik? Kalau saya tau pembekal guna poslaju, saya x beli lah. Nilai ke seremban lps tu pergi ke klia patah semula ke seremban lps tu pergi balik ke klia dan alasan salah poskod sdgkan rembau ada pejabat poslaju.
barang tak sampai
Saya order barang 23 dec 2019 (isnin), seller post 23 dec 2019 (isnin), 24 dec 2019 (Selasa) barang sampai kt Cukai Kemaman, hari ni 29 dec 2019 (ahad) barang masih belum sampai, barang orang rumah saya pn sama, lagi lama dari saya, saya tak tahu ape masalah post cawangan kemaman, ramai orang komen negetive pasal post cawangan kemaman, macam mana melayu nak bangkit ? Masing masing ada kerje masing masing, nak kata cuti Christmas takkan seminggu cuti Christmas, mampos ah malaysia macam ni, kalau tak nak buat keje baik tak payah keje, duduk rumah membongkang sudah, service post laju cukai kemaman memang teruk, bukan saya sorang yang kena, ramai lagi customers lain yang kene macam saya, harap di ambik tindakan secepat mungkin.
pos services
Hello Pos Malaysia Team,
I am totally dissapointed with your services. What happen to my parcel i post out for my customer since 18/12/2019 but still she didnt receive it n getting mad at me! Keep on calling customer service but no one pick up my calls and keep tracking the tracking number FE203606713MY as per attached photos, however there is no update since 19/12/2019. Please update where my parcel located now! I swear im not gonna use your service anymore!
barang tak sampai
Pada 16.12.19..saya telah pos barang saya dari shopee untuk customer saya..tapi barang itu tidak sampai dan masih pending dari 18.12.19..diharap pihak pos dapat menghantar barang customer saya dengan segera..tracking no ERB029451324MY..customer saya tidak dapat untuk mengambil barang tersebut kerana sekarang berada jauh dari rumah kediamannya..kerjasama dari pihak pos amat saya hargai..saya sudah memaklumkan kepada beliau dan cuba menghubungi pos laju tapi tiada jawapan
item not received
Hi, I would like to complaint about the services at Pos Malaysia, Bintulu Branch. No informing, no calling when the item was ready for collection and still giving reasons like no company telephone to call, no provide any delivery services to Kidurong area in Bintulu, and already delivered but no one take. However, when i check the tracking status the date and time delivered were the same as when the item confirmed to be collected. That means they didn't even try to deliver the item and directly make it as delivery unsuccessful. I'm quite disappointed to Pos Malaysia Bintulu Branch provides such services to their customer. Hopefully the main branch can look into this issue and help us to avoid this kind of incident to happen again.
barang tidak sampai
ERB084362029MY
17.12.19 pos laju tracking asyik tunjuk consignment dispatch out from transif office (pos laju transif office KLIA Hub), sampai hari ini 28.12.19 belum lagi sampai sibu, sudah 11 hari dah, adakah ini normal? kenapa mahu ambil masa lama untuk saya punya barang sampai sibu dari pos laju transif office KLIA Hub? harap saya barang dapat sampai hari ini
20.12.17 kota kinabalu mail processing centre tunjuk item dispatched out, sampai 27.12.17 belum sampai, sudah tujuh hari dah, belum sampai dekat sibu, adakah ini normal? ! saya sudah malas mahu cakap banyak, cakap banyak pum tidak ada guna, harap saya punya barang dapat cepat sikit sampai. ERB042972086MY
delivering item
I'm very angry on Pos Laju customer service. My problem cant solve on the same day because your customer service operates until 8.30pm only. You delivery service is such a [censored]. My parcel stuck in ezibox because I didnt receive any message for pin number to open it. I never experience this issue with other company delivery item. Pos laju is very suck.
servis poslaju semporna
Merujuk perkara di atas, pada 27hb Disember 2019, di antara 8.50am-11am, dan nombor yang terkini baru sahaja yang ke-3039. Walhal saya telah datang awal dan mendapat nombor giliran yang ke-3117. Melihat kepada kesesakan pelanggan, aliran servis juga menjadi lambat dan purata masa 15minit untuk setiap nombor. Hanya empat orang staff pos malaysia berada di kaunter. Seharusnya Pos Malaysia peka dengan kepadatan penduduk di sini dan perlu meningkatkan lagi jumlah staff untuk menanggung kapasiti pelanggan yang datang setiap hari. Sekian terima kasih
Last year, my experience with poslaju was good, quite fast especially in Kuching area. However, in the last few months I could not track my items after it reached and despatched from Sabah side and it took 5 workings for before I received the item. No tracking was available after it was despatched from Sabah. It just said item has been despatched from Sabah sorting office. Seems to me the either the incoming items were not scanned or something wrong with the system. I hope they will rectify their service.
tracking no. eh 90 642 723 3my lambat & tidak dapat dikesan
Tracking no. EH 90 642 723 3MY (Pos Laju cawangan Shah Alam / Subang Jaya)
Servis Poslaju sebagai sebuah syarikat GLC yang mempunyai reputasi tinggi amat mengecewakan.
Saya mempercayai servis Poslaju untuk menghantar dokumen penting dan mengharapkan parcel saya boleh sampai lebih awal daripada pos biasa, tetapi bukan sahaja servis ini lambat, parcel pun tidak dapat dikesan.
Tracking sistem dalam talian, mahupun pegawai pejabat di cawangan Shah Alam tidak dapat membekalkan informasi yang tepat dan menambahkan kesulitan.
Saya menuntut agar parcel dihantar dengan segera. Untuk pengetahuan pihak pos laju, disebabkan kelewatan ini, urusan saya tergendala dan terpaksa menanggung kerugian.
Diharap pihak pos laju dapat menyelesaikan masalah ini dengan kadar segera dan dapat membetulkan sistem penghantaran untuk mengelakkan berlakunya masalah yang sama di masa hadapan. Secara tidak langsung reputasi pos laju (Pos Malaysia) serta kepercayaan pelanggan akan hilang.
barang baikk
Bodo punye post laju buat keje lembap.. Apehal hold barang aku sampai 4 hari.. 4 hari hold x bwk keluar barang aku dh kenapa bangang (PUSAT MEL NASIONAL) bodoh xde otak.. Kalau x reti nk hantar brg laju xyah letak nama post laju. Letak je nama post bangsat. Dh 3 hari x update brg aku.buat senyap je.. Keje mcm babi org post.aku nk pakai barang tu balik kg.beli dh seminggu lebih x sampai lg barang. Ape ke pukimaknya la post laju ni.. BABI
Hi,
Please some one try to check my status parcel and my tracking number ERB076161714MY
And I already launch report to pos careline nobody reply my email. Just want to check this people didn't check online report or SLEEP AND today call careline speak with Ms Kabita and report number [protected]. Please some one expided my case and return call to update me ASAP and what happen on my parcel
Regards
Eiry
[protected]
late delivery...
Ive checking my throught tracking num my item is stucking at ECPC Subang Jaya since 8.12.2019...it has been 6 day at a same place..cn i know the reason..ive post it on 13.12.2019 n 17.12.2019 my item was at Ipoh Office...n the worst ting is 18th until now it at ECPC Subang...Wats going on...Its my motor bike...im waiting 4 it...they inform me delivery in 5 days...but its has been 10 days..6 days in same place...cn i know wen cn i get it...Tracking num = EHA088337943MY
parcel is in transit for 2 weeks
Hello there, I ordered a NYX Professional Makeup Ultimate Eyeshadow Palette from shopee NYXmy official store on 8/12/2019, and the order was shipped out via poslaju on 10/12/2019 with a tracking number of ERB038180531MY. The item is still in transit for the past 2 weeks now, and i would like to know where is it so that i can proceed with a refund for this order. Thank you.
service slow
Service pos laju trlalu slow. Cek tracking no ERB084760343MY bgtau Barang sy still stuck kt pejabat pos taman industrial puchung lebih
4 hari dh.start dari 17hb until sekarang mcm tue je status.. ..call pejabat pos puchung semua pnh angkat... Call customer service HQ ckp smua sibuk...tolong la serious buat kerja.. Kami bayar mahal2 bukan u hold barang kami lama2...
unethical behavior
I am writing today to complain about a poor service i recieved from your company on 20th December 2019 at around 4.00pm, I have waited to received my parcel more than 2 weeks, called HQ several times and no answer, decided to check at the small branch in UPM to ask whether my parcel have arrived or not but instead i have to face a very rude man, dont know how to talk nicely to a customer, not suitable to put him in front desk line.
012-2475739- this is his number, hope poslaju can take legal action in order to solve this problem.
delay in receiving item
Saya ingin membuat aduan barang saya yg telah di pos pada 17 Dis dan telah sampai di poslaju Seremban pada 18 Dis 2019 pagi.
Sedih..out for delivery pulak pada 19 Dis 2019.
Semak kat sistem ada msg out for delivery...
Tunggu punya tunggu sampai malam barang tak sampai..
Malam semak dlm tracking system menunjukkan barang dah attempt for delivery tapi tiada orang dirumah..
Ini satu penipuan...
Saya berada dirumah dan
penghantaran tak dibuat langsung tapi system update lain..Macam ni ke buat customer tertunggu tunggu..
20 Dis 2019 pergi ke poslaju Seremban..
Barang tiada disana..sebaliknya barang di Caw Senawang...call poslaju senawang dan bercakap dgn kakitangan ..
kakitangan bagitahu memang pada 19 Dis delivery boy tak sampai ke alamat saya pun..
Dan kakitangan berjanji akan membuat penghantaran pada hari yg sama iaitu 20 Dis..
Dan sekarang waktu menunjukkan 3pm..belum jugak terima barang..
Poslaju paling lembab service..
Macam ni ke layanan customer..membuat pelanggan merana merata cari barang.
Sila improve service.
3 hari duduk menunggu
Pos pada 17 Dis..dan hari ni 20 Dis pukul 3..tak sampai sampai barang..
Very bad service
My tracking number
EH775956709MY
Email
pusspadavi.[protected]@gmail.com
penghantaran lambat. stuck!
Item proses di poslaju parcel hub sejak 17-12-19 01:11. Berapa lama nak proses? Tolong selesaikan penghantaran parcel saya dengan segera. Ini tracking number saya ERB085179126MY. Sepatutnya barang saya smpi 19-12-19. Tapi brg masih stuck di hub. Kenapa? Tolong track brg saya dan hantar dgn kadar segera. Tolong buat kerja dengan segera. Ambil tindakan dengan segera.
staff talking rudely
The postman of poslaju with this number 0122476381...
Just now call me on 3:13, i miss the call when i working... when i calling back on 3:18, he talk to me rudely, said who are you? Where you calling from? I call you not pick up! Then you go poslaju pickup yourself! Is really need i pay money to them then have service like this? I will not using poslaju anymore! Its really bad service!
pos laju - tak deliver barang (stuck at post laju parcel hub since 14 dec2018)
CASE No: [protected]
Consignment No: ERB059560141MY
Dear Sirs
I would like to bring your attention to case no 191 [protected] as mentioned above.I have been following the delivery of the package since it was sent out from Penang on 13 DEC2019 at 11:12am.
I have called pos laju center many times and still not getting an accurate answer on the where-about of the parcel.
Please help to follow up closely as this parcel contain valuable item.
Kind Regards
Jusmadee Bin Salleh (receiver)
Pos Malaysia Reviews 0
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Overview of Pos Malaysia complaint handling
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Pos Malaysia Contacts
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Pos Malaysia phone numbers1300 300 3001300 300 300Click up if you have successfully reached Pos Malaysia by calling 1300 300 300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling 1300 300 300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 300 300 phone number 3 3 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 300 300 phone numberCustomer Service1300 225 2581300 225 258Click up if you have successfully reached Pos Malaysia by calling 1300 225 258 phone number 8 8 users reported that they have successfully reached Pos Malaysia by calling 1300 225 258 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number 6 6 users reported that they have UNsuccessfully reached Pos Malaysia by calling 1300 225 258 phone number7%Confidence scoreOn Demand Pick-up Hotline+60 376 261 900+60 376 261 900Click up if you have successfully reached Pos Malaysia by calling +60 376 261 900 phone number 91 91 users reported that they have successfully reached Pos Malaysia by calling +60 376 261 900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone number 244 244 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 376 261 900 phone numberInternational+60 1-300-30-0300+60 1-300-30-0300Click up if you have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 1-300-30-0300 phone numberCustomer Support Hotline+60 3-2705 9900+60 3-2705 9900Click up if you have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have successfully reached Pos Malaysia by calling +60 3-2705 9900 phone number Click down if you have unsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number 0 0 users reported that they have UNsuccessfully reached Pos Malaysia by calling +60 3-2705 9900 phone number
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Pos Malaysia emailscare@pos.com.my100%Confidence score: 100%Supportfilateli@pos.com.my91%Confidence score: 91%
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Pos Malaysia addressTingkat 8, Ibu Pejabat Pos, Kompleks Dayabumi, Kuala Lumpur, 50670, Malaysia
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Pos Malaysia social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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