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CB Jewelry and Watches Pure Gold Jewellers Exorbitant price charged on gold
Pure Gold Jewellers

Pure Gold Jewellers review: Exorbitant price charged on gold

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9:09 pm EDT
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On 8th April 2024, while transiting through Abu Dhabi airport we purchased some gold ornaments. During billing we were charged an exorbitant price by salesman 2161 which was not what was quoted to us. We were quoted AED 275.97 for 24 Carat gold and AED 252.97 for 22 Carat gold per gram. Trusting that we would have been charged correctly and also believing that dealings in Abu Dhabi would be honest I paid the full amount as billed by the sales man 2161. Moreover its around 3am in the morning and being tired from travel I could not double check the price billed

Recently I came across reviews on Pure Gold in Google where several customers have complained about overcharging and scamming customers (passengers) and I checked my invoice and was surprised that the below following prices were charged for the gold I purchased.

21 Carat gold - AED 439.94 to 449.32 per gram
24 Carat gold - AED 599.22

Even with making charges included the price I was billed is ridiculous and a rip off and a scam.

Contacted Pure Gold at [protected]@pugold.com but as expected there is no reply.

I am not sure whether the top management is aware of the happenings.

I am posting this on this board with the hope that they would notice this scam and do justice

Claimed loss: AED 10782( with out making charges). Adding AED 2000 the loss isAED 8782

Desired outcome: Refund of the excess charged

Confidential Information Hidden: This section contains confidential information visible to verified Pure Gold Jewellers representatives only. If you are affiliated with Pure Gold Jewellers, please claim your business to access these details.

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  4. Pure Gold Jewellers address
    39th Floor, HDS Business Centre, Cluster M, Jumeirah Lake Towers, Dubai, United Arab Emirates
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    Mar 25, 2025
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Pure Gold Jewellers Category
Pure Gold Jewellers is ranked 168 among 299 companies in the Jewelry and Watches category
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Most discussed complaints

Pure Gold Shop at Abu Dhabi airport charged me 1300 USD extra
5
(opinions to this review)
 Pure Gold charged me extra AED 5575 (usd 1519)
4
(opinions to this review)
 Charged double the price
2
(opinions to this review)
 Bracelet
2
(opinions to this review)
 Incorrect item - purchased lab grown diamond pendant instead of natural diamond.
1
(opinions to this review)
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