Real Canadian Superstore
Reviews and Complaints

The price of extra virgin 3L no name oil is listed 29.99$ at your store. The same olive oil great value at Wallmart is 8.99 $ per litre which comes to 27$ per 3 L. The same source of oil from Italy. Stop price gouging and taking advantage of inflation. When Wal-Mart can sell 8.99 $ per litre then why can’t you sell at same price instead of selling 10$ per litre. Ridiculous price gouging!

Same product was selling at 18.99 $ last year!

Superstore was advertising free gift ( snacking kit) for when you spend over $300 purchase which we were way over at checkout.Cashier asked us to go to customer care to pick up our gift. Customer care substituted the gift and gave us a kitchen scale instead said they ran out of the original gift. And either take it or leave it!

Why would the whole store still advertise the free gift if they dint have any to give away?

We do have all receipts/ photos

Oct 1, 8:30 am, many types of toilet paper do not have a price attached. Employee was annoyed as I had to scan at self checkout to find out a price. Same with baking chips. Dog treats Liv Stix were on clearance 6.99 paid full price 9.49. You have peanut butter listed at 2 for 12.00 which seems like a deal but we actually paid more per each than usual. Scam

Once again I spent ~one hour choosing my items to be delivered and again unable to place order. Called PC express line with no help, called the store with no help then was given a number for customer service, after another half hour site tells me my account is disabled and investigation has to be done. If my account is disabled how are you taking payments from my bank account on your MasterCard? I’m find it aborrhornt that you people offer delivery services but never actually deliver. I am a disabled person who literally cannot do shopping myself and you people are literally scammers. Try getting my next account payment as as far as I am concerned if my account is disabled I owe you nothing…

I asked the cashier to price check an item and they charged me for the item and kept it. When I got home I checked my receipt and called the store, I spoke with debbie who said it was my fault for not checking my receipt before I left the store? I advised to them that they are trained and paid to do their job correctly and not steal money from paying customers, she then said it was an accident and basically too bad that it happened. Its amazing that if a person was to accidentally forget an item in their cart and leave, superstore would ruin their life with a theft charge but they are "accidentally" stealing money from paying customers and not being charged for theft.

Dear Sir/Madam,

I am writing to file a complaint against recruitment teams. I applied a lot for jobs, in your company even for no-experience needed positions, but I was rejected. I did not know what is the reason that I was not even selected for no-experience needed jobs

I would really request you to review all my candidacies for your company. I am so frustrated.

I am a mother of 4 children underage and seriously I need a job.

I would really appreciate to hear back.

Best Regards,

Bibi Safia Farhang

Email: [protected]@gmail.com

Cell # [protected]

Due to pillar and railings painted grey I ran into one of yours while turning a corner to place something in the garbage, thanks..! Paint the railings and pillars YELLOW 🟡 please!?!? It just makes sense. Now I’m hurt. Uuug! Grrrr! Pffft!

I don’t understand not having them more visible in the first place and although I’m walking okay, it could’ve went differently. I don’t have permanent damage but was hurt due to the carelessness of a paint Color scheme.

It looks like you have substituted Presidents Choice Puff Pastry with Bake it. This brand has not a scrap of butter in but does have various oils including palm oil which is a product not fit for human consumption. I have not tried it yet due to the content and was quite happy with your previous brand and used it frequently. I hope you go back to your original brand.

I just had a male clerk at your store actively trying to steal my banking info, wasn't subtle about it. I was going through self checkout, not once did he look at my screen or what I was getting, which I'd fully expect staff to do. What he did do however was walk over when I was getting my card out and stand about a foot behind me noticeably staring over my shoulder directly at my cars and the pin pad. I moved to block his view twice and moved with me. He only stopped when I blocked his view a third time and started glaring at him. His behavior was obvious enough hat even my father picked up on it. This was not a staff member watch for theft, he was deliberately trying to see what my info was. Honestly between this, the filth, poor quality of veggies, freezer burnt products, incorrectly marked prices, harassment in store, and other issues. I don't know how this location stays open.

I subscribe to PC Express and pay a monthly fee to get my deliveries free. Loved your service until yesterday. I ordered my groceries via the PC Express App on Thursday August 9th. To have them delivered to my home the next day between the times of 6pm to 7pm. At 6:30pm I received a text saying my order was cancelled. Confused I call my Super Store (in Lethbridge, Alberta.) I was told my order was not ready yet and he is doing the job of three people. I sympathized with this and asked if he could get ready for tomorrow and have it delivered at 1pm tomorrow. He said yes. Today I called at 8am to make sure. It was still good for delivery for 1pm today. He said yes (was the same person I was dealing with last night.) Well it was not delivered. I called the store yet again. Told my door dash driver cancelled it last night. And the other person I spoke with was lying. And I will have to submit a new order. Besides being lied to my biggest concern is how come my order, that was ordered on the PC Express App can be cancelled by a Door Dash delivery person?

I was walking down the laundry detergent aisle and slipped on the laundry detergent I did not see spilt on the floor. I broke my sandles and toe. I did tell an employee but they just said ok. I am leaving to go on holidays and this puts stipulations on my Walt Disneyworld trip. I feel the manager should have come and/ or cleaned up right away. I am 57 so I am hurting. The fall alarm went off on my Apple Watch but no staff helped. I assume there are cameras at the store. This happened at 6:45 pm, July 27/23. I should at least be compensated for my sandel cost and now pain I have to endure on my trip we saved up for a long time.