Menu
For Business Write a review File a complaint
Ryze Superfoods Customer Service Phone, Email, Contacts

Ryze Superfoods
Reviews and Complaints

www.ryzesuperfoods.com

Learn how the rating is calculated

4.5 84 Reviews 91 Complaints
Claimed
Ryze Superfoods has claimed their business profile
Write a review File a complaint

Ryze Superfoods Reviews 175

ComplaintsBoard
S
10:39 pm EST
Verified customer This review was posted by a verified customer. Learn more

Ryze Superfoods Worth every penny

I have been enjoying Ryze products for many months now and I cannot recommend it enough! I started with Ryze Mushroom Coffee, which I love dearly, so I decided to give some of their other products a try. I am now a true fan of the coffee, matcha, and chai. All three flavors have a special place in my day, and I believe that if you are on the fence, jump off and give Ryze a try 💗

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
K
3:54 pm EST

Ryze Superfoods Absolutely amazing!

This Ryze Cocoa is absolutely amazing! After struggling with significant sleep issues for the better part of last year, I was desperate to find a safe and healthy solution. And, for me, Ryze has been the answer! The taste is delicious, made either with milk or water and I've tried both. Drinking Ryze before bedtime has become part of my evening ritual that I look forward to each evening. I am able to fall asleep easily. If I get up in the night, I fall back to sleep quickly. In the morning, I am refreshed and ready to go for the day. Even my sleep app confirms that I am consistently hitting my sleep goal every night for the last two weeks! I highly recommend!

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
K
11:29 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods Pleasantly surprised

As a diehard black coffee drinker, 2-3 cups a day, I didn't know what I would think. I was trying to cut down my caffeine intake while still enjoying my morning coffee. Now instead of feeling like I needed my morning cup to get going, I actually look forward to the taste of my coffee. Yes, I love the taste. I've seen reviews for other products trashing the taste, but I truly enjoy it. It's a creamier version of black coffee, and since I don't use cream, to me it's like a treat. Sounds dumb, I know, but I am enjoying it. I haven't had a cup of black coffee since I've started (over 2 weeks now), and I'm down to just one cup of Ryze a day. I even skipped a cup during a recent snow storm due to a lot of snow removal we had to do on the morning. Even though I missed not having my morning cup, there way no caffeine withdrawal, and loads of energy to burn. I will definitely order again

Recommendation: I highly recommend

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
L
6:00 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods Love the coffee!!

I recently tried mushroom coffee for the first time, and I was pleasantly surprised! The earthy, slightly savory notes blend surprisingly well with the rich flavor of coffee, creating a smooth, balanced cup that’s easy to sip and enjoy. What I loved most was the subtle boost of energy—without the jitters. It’s more of a calm focus that lasts throughout the day, making it perfect for mornings or even an afternoon pick-me-up. Plus, the added health benefits of the mushrooms are a great bonus. If you're looking to switch things up or want a coffee that’s both comforting and invigorating in a different way, I highly recommend giving mushroom coffee a try!

Recommendation: The best mushrooms Coffee

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
L
3:58 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods Love mushroom coffee

My husband and I have drinking Ryze for about 4 months now, let me say this it has helped a lot to especially with my menopause and his anxiety. Now we have our 17th old daughter drinking it as well and it helps her to stay awake and very attentive in school. It helps with gut and indigestion this is my morning ritual. I am telling everyone about this coffee.

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
R
10:19 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Ryze Superfoods Ryze mushroom chicory is my fave of 4 brand tries

I prefer the mushroom chicory over the coffee for taste, and how I feel. The 6 mushroom blend gives me energy that sustains the day and no bloat, and the prebiotic chicory aids gut health and digestion. The fact there is no caffeine frees me to have cups at night. I feel like the chicory doesn’t have as much sediment at the bottom like the coffee too. And I’ve been sleeping deeply. I add a dash of cayenne and collagen in the morning, it tastes wonderful. I’ve tried mudwtr, four sigmatic, and everyday dose. RYZE always wins

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
S
11:14 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods Love ryze mushroom coffee!

It's easy to make and I'm surprised that you don't have to keep stirring the coffee to keep the powder from sinking to the bottom, it stays mixed! I haven't tried the cream sample yet but I've been using my almond creamer and it compliments the coffee well.

I thought I might have to still have a couple of cups of coffee to boost the energy effect but 2 cups of the mushroom coffee is just right, without the jitters!

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
J
10:16 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods Love their products!!

I've had the mushroom coffee and mushroom matcha from Ryze and was excited to try the mushroom hot cocoa.. I did not expect it to BLOW ME AWAY like this. It is literally the best hot cocoa I ever had in my life. And just like they claim, I have had the best sleep in a long time the nights when I drank it.

Setting up and changing your subscription is super easy and saves you money too.

Recommendation: I highly recommend getting any of their products - you will not regret it!!

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
B
8:41 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods The best mushroom coffee, chai, hot chocolate and overnight oats!!

I've tried making my own overnight oats from scratch, but could never get past the texture and temperature. Enter RYZE, which is a complete game-changer! I have their Mushroom Overnight Oats each morning in place of my usual breakfast, and I've never felt better! Fantastic taste and texture! And let's not forget the DELICIOUS Mushroom Coffee, Chai and Hot Chocolate! I'm feeling so many amazing effects after incorporating the delicious offerings of RYZE into my daily rituals!

Recommendation: Please give RYZE a chance. You won't regret it!

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
C
11:44 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods Great for gut health. Bye to bloating!!

Okay I’m not gonna front, this stuff smells horrible lol my mother gagged when she smelled it but once you get past that, the benefits are worth it. It’s an acquired taste for sure, I don’t add anything to it. I just drink it straight. No pain no gain lol This coffee helps to keep me regular and helped reduce my gut size in about a week. Like wow I was just backed up thinking I had access belly fat.

I ran out of ryze and before purchasing more I decided to try every day dose because i kept seeing ads. Everyday dose taste SO much better and has collagen protein so I appreciated having the extra grams of protein in my diet but I can honestly say it’s only given me two days of good bm’s and I had to double dose. Now I’m kinda feeling like my gut bloat has returned so I’m eager to get my re-up of ryze asap. Tried and true!

Recommendation: Buy it!!

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
S
4:33 pm EST

Ryze Superfoods Very good product

Since two months I’m drinking it regularly twice a day. It really helped my digestion and my intestinal regularity. Also my mood has improved a bit. I’ll continue to have it to see best results.
The taste at first can be very different but I fast appreciate it and now I enjoy it with the Ryze creamer that has also probiotics in.
I’m also using Ryze mushroom Macha. It gives me good energy alla day long
Bravo to the team of Ryze!

Read full review of Ryze Superfoods
View 0 more photos
Hide full review
ComplaintsBoard
L
12:38 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods Life changing

I was very skeptical about what mushrooms claim for health benefits. I have Celiac disease and really needed something to bring health to my gut and start healing the damages that took place during painful process of what was making me so sick. Not only has it helped with the ease of being nausea throughout the day, but it also helps with my brain fog. I have also lost 40lbs in the first 6 months. That was a really
nice plus. Thank you Ryze!

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
J
3:50 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Ryze Superfoods Changed my life

I can not recommend this product enough. From a person that suffered from jitters and exhaustion when having caffeine or energy drinks but still hanging on to needing that pick me up, I have found it. Ryze has changed my life, literally. I have more energy now, my focus and concentration have returned, and don't tell my husband (he's the one that wanted me to try it, lol) but I honestly love it and look forward to having it most days at least once but sometimes twice, lol. Do yourself a favor and give it a shot. What do you have to lose but the mind fog and jitters.

Recommendation: Give it a shot, what do you have to lose. I was at my wits end and very skeptical. I am now a true believer.

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
E
8:31 pm EST
Verified customer This review was posted by a verified customer. Learn more

Ryze Superfoods Favorite coffee

Besides my typical Dunkin donuts order this is my favorite coffee the flavor is really unique and balanced especially paired with creamer/milk and a little bit of vanilla every time I go to my kitchen and see it I'm like "oooooo yea I'll get a cup of that" and I drink it so fast it really warms me up on these cold winter mornings I have no complaints about it and can't wait to get more

Recommendation: Yes yes get it it's very tasty

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
A
9:42 am EST
Verified customer This review was posted by a verified customer. Learn more

Ryze Superfoods Simply scrumptiously delicious!

I "happen" to find Ryze several years ago and now not only do I have s monthly subscription, many of my family and friends do, too! PLUS I've gifted for any number of occasions. I've been never liked coffee, but ALL my family have drunk it for decades, as with many people. BUT when I tried Ryze, my body sang with JOY! Give it a shot and I promise you, you'll LOVE it as much as I do! It's SIMPLY SCRUMPTIOUSLY DELICIOUS! 👍😁👍

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
V
2:31 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods Ryze for life!!!

I started drinking Ryze November 2023 after Covid to try to get to feeling better. I have long Covid and read about the benefits of the mushrooms and have seen documentaries of the benefits of these spacific mushrooms. It's real. They came out with a Chia Ryze and it's spot on. If you feel sluggish or bloated or want to help your cognitive. Please try it. It works!

Recommendation: Please try this product if you want a better you!

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
C
2:15 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods My ryze-ing routine has been a game changer 💕

LOVE my RYZE mushroom drinks! I have been enjoying RYZE for about 4 months now. The Cocoa is amazing - I’ve had difficulty falling asleep for years but after I drink the a nice warm cup of cocoa, I have to get ready for bed quickly cuz it puts me right out! That’s a game changer! In the morning I enjoy the mushroom coffee or the chai and it’s a great way to start my day! I don’t drink anything else w caffeine in it and don’t get tired the whole day! It also seems to suppress my appetite which has been helpful in my quest to drop a few pounds. Also my arthritic finger joint became significantly less stiff and painful after 3 months of using RYZE - hoping that trend continues with consistent RYZE-ing!

The customer service is excellent! Requests are responded to in a very timely manner and taken care of right away! very impressed!

So happy I discovered RYZE - I recommend it to all my friends!

Recommendation: Try RYZE - you won’t be sorry! Highly recommend!

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
A
7:21 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods Ryze creamer

I didn’t think I would like this creamer as I’m used to the full sugar or ‘sweetened’ creamers from the store shelf. I find that it reduces the mild earthly flavor of the Ryze Coffee and gives a nice fuller overall flavor. I ran out of the creamer and thought I would go straight Ryze coffee but find that it’s not as good to me without both of them together

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
J
10:23 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Ryze Superfoods Mushroom chai, my oh my!

Ryze really got it right with their mushroom chai! I'm a regular mushroom coffee consumer and have the chai as an occasional treat, only because I like it sweeter but am trying to avoid anything sugary. The mushroom creamer sweetens it just enough and I use a frother to make sure it mixes evenly. I was so happy to get special pricing for a mushroom chai add-on. I keep the extra bag in the fridge. Thank you ryze for your wonderful products. Not only do they make me feel more balanced, they help with my digestion and most of all they are delicious!

Recommendation: Give it a chance if you don't immediately love it. It's worth it!

Read full review of Ryze Superfoods
Hide full review
ComplaintsBoard
D
8:27 pm EST

Ryze Superfoods Pleasantly surprised...

I love an earthy coffee anyway, & expected this to be that way. (I'm a mushroom fan, too.)
But something about this balanced blend is special. From the 1st cup I was happy.
I've adjusted the exact amount for my regular cup, my afternoon mug, my occasional nite-time-creamed-w-a-small-tsp-cocoa added.
I'm sleeping well at night, energized thru morning.
Never had an issue with uncomfortable bowel response, or detox phase.
I don't know if everyone will have the same good results, but they are noticeable enough for me, so I will stay with Ryze.

Read full review of Ryze Superfoods
View 0 more photos
Hide full review

Ryze Superfoods Complaints 91

ComplaintsBoard
Y
1:33 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Ryze mushroom coffee

I really do not like this coffee, It makes me feel sick, I do not want any more coffee sent to me . If I can get the $ 27.95 back that I spent, since it has not been 30 days then this would be great. The order # THAT IT CAME ON IS Ryze10655107, the order was placed on8/28/24. I did try several cups , but I did not like the taste. I am sorry it did not work out. Yvonne Geraci

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
P
1:09 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Ryle cancellation

Hello,
I am trying to cancel my subscription. You sent me a cancellation email. I have tried several times to cancel my subscription putting my information in and my debit card information. The same card I used to pay for the subscription and it will not accept my card. I did it Several times please cancel my subscription or give me a customer service phone number that I can reach someone and take care of the $20 charge to cancel my subscription. Thank you.

Desired outcome: Cancellation

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
J
3:12 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

... I had to Return to Sender and contact my bank to dispute the charge. Go to find out Ryze did nothing and charged me for August auto ship another $205.02, that I canceled 7.15.2024. Pissed that I have to contact Ryze, contact my bank, and send a scathing comment on a Complaints Board! I am wasting time on a very busy day that I don't have time for thi...

Read full review of Ryze Superfoods and 1 comment

Is Ryze Superfoods Legit?

Ryze Superfoods earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Ryze Superfoods stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Ryze Superfoods's reputation as a trustworthy leader in their field. Customers can rely on Ryze Superfoods's services, assured they're dealing with a highly reputable and fully legitimate company.

Ryze Superfoods resolved 97% of 91 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

Ryze Superfoods has received 64 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Ryze Superfoods has registered the domain name for ryzesuperfoods.com for more than one year, which may indicate stability and longevity.

Ryzesuperfoods.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ryzesuperfoods.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ryzesuperfoods.com you are considering visiting, which is associated with Ryze Superfoods, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Ryze Superfoods have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Ryze Superfoods website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Ryzesuperfoods.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Ryzesuperfoods.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Ryze Superfoods.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • According to our research, Ryze Superfoods appears to be selling drugs for which a prescription is required. This raises concerns about the legality and safety of the products being offered, and it's important to take steps to protect yourself before making a purchase. Complaints Boards and other resources can be useful for researching this site and determining whether it's a trustworthy source for medication.
ComplaintsBoard
R
3:11 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I want to have my card information deleted. I do not trust that you will delete my information. Your terms and conditions do not explicitly state that I cannot delete my credit card information. However, it does mention that my credit card issuer may allow me to opt out of providing vendors and third-party payment service providers with my updated credit...

Read full review of Ryze Superfoods
ComplaintsBoard
C
6:09 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Automatic billing I never ordered.

I ordered 1 time product and somehow ended with a subscription. There is no cancel subscription anywhere on the website. It only allows you to pause, or skip, but not cancel. I emailed an Alex and received a response, but not a confirmation of cancellation. It feels real "scamlike". I want to make sure no one else gets caught.

It is really misleading, they hide the fact that you ordered a subscription and the cancel membership button is not on their site.

Claimed loss: $50

Desired outcome: refund my money

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods and 1 comment
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
1 comment
Add a comment
N
N
N. Morissette
Send a message
Jun 18, 2024 4:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The fact that they hide the cancel option and make it so difficult to end the subscription is a real scam. You've tried emailing and still haven't gotten a proper response or confirmation. This kind of behavior is deceptive and needs to be called out. Make sure your story is heard so others don't fall into the same trap. Stay strong and keep demanding they cancel your subscription and respect your rights as a customer. Don't let them get away with this.

Ryze Superfoods
Ryze Superfoods
Boston, US
Send a message
Jun 18, 2024 10:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi N, we're so sorry for the frustration you've experienced. We understand your concerns and want to address them directly.

We assure you that we are not a scam, and we do not hide the cancel option. On our website, you can access our customer portal through the site menu under "Manage Subscription." This portal allows you to have full control over your orders, including managing products, adjusting delivery frequencies, skipping deliveries, delaying shipments, or canceling your subscription at any time.

We apologize if there was any difficulty in locating this option or if your previous attempts to cancel were not properly addressed. Your satisfaction is important to us, and we want to make things right for you. If you can provide us with your email address, we'll look into your account promptly and ensure that your concerns are resolved. Please reach out to us at alex@ryzesuperfoods.com so we can assist you further.

We appreciate your patience and understanding as we work to improve our processes and provide better customer service. Thank you for bringing this to our attention, and we remain committed to ensuring a positive resolution for you.

ComplaintsBoard
K
7:15 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This product showed up as an ad in every social media platform and finally, I decided to try it. I purchased what I thought was could be a one time package of the coffee and the matcha. However, not only was I now signed up for a an auto-renewed subscription, but when I logged in, found out there is no way to cancel. So I reached out via email in response...

Read full review of Ryze Superfoods
ComplaintsBoard
A
2:02 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods My wrongfully charged product

So I was checking my bank account to see if I had enough money to pay off a huge student dept but it seems that today June 10, 2024, at 9:12 am today that I was both charged and shipped an order of Ryze coffee that I was not even aware of I am currently in Puerto Rico resolving some financial issues that will affect my college situation and this charge is not helping the Order number is #8872684 please find a way to refund me my full 36 dollars because on I was under the impression that on May 16 I had cancel my subscription and that would stop the further orders being charged but now I'm being charged for an order I didn't even want so please fix this

Desired outcome: Desired outcome is for you guys to give me my money back in full

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
View 0 more photos
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
F
5:37 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Replied
Ryze Superfoods has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received my package of the product and tried it immediately. The taste was horrible so I contacted the company with the following message: "I received the order and opened the coffee and creamer and made one coffee according to the instructions. I hated it! Now what? Should I try the matcha? Should I return the whole package as is for a refund?...

Read full review of Ryze Superfoods
ComplaintsBoard
O
11:05 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Ryze mushrooms coffee

Pls cancel my subscription to ryze coffee . I am traveling out of USA in the next 2 days.

I have tried so many time contacting the customer service representative but no reply. All they want me to do is join a club which i am not interested in.

No one is listening to me pls i am begging you guys cancel my subscription .

I dont have that much money to waste on something i am not interested anymore.

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
C
6:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I placed a one time order and discovered that this to be was automatically processed again. I emailed Alex immediately on 5/25/24 to immediately cancel the automatic delivery. I only wanted to try it and did not agree for automatic replenishment. My email response received from Alex on 05/25/24 at 7:42PM “I truly understand you’d like to cancel your...

Read full review of Ryze Superfoods
ComplaintsBoard
I
3:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Do not purchase Ryze, It is a complete scam the way a one time purchase turns into a monthly recurring with totally unacceptable non-existent opt-in process. Had they made it clear THEY were going to AUTOMATICALLY SUBSCRIBE ME I would of NEVER ordered from this company. They have sent out product that I don't want in the first place and have made it...

View 0 more photos
Read full review of Ryze Superfoods
ComplaintsBoard
T
9:34 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Order #8301790

I placed a one time order and this was automatically processed again and I want this immediately cancelled. I only wanted to try it and did not agree for automatic replenishment. I just bought this product about 2-3 weeks ago for trial and rec'd an email that you it was automatically sending me another order when I haven't even finished the first shipment.

CANCEL THIS ORDER!

Order Info: 8301790

All Day Energy Bundle: Coffee + Matcha

Quantity: 1

$72.00

Mushroom Coffee (30 Servings)

Quantity: 1

$36.00

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
J
12:21 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Store order # 7827879 shipment id 173594117

Please do not send me more products. Originally, I placed what I believed to be a one-time purchase to try your product. I never intended to sign up for a subscription. I don't do that. It did not have the sleep effect I was hoping for, therefore I do not wish to reorder, nor did I.

I received an additional two 7.85 oz bags of the cocoa.

I am requesting a refund, and you can advise me where to return your product.

Thank you for addressing my concern.

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods and 1 comment
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
1 comment
Add a comment
R
R
Robieltz16
Buffalo, US
Send a message
May 10, 2024 12:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is a scam that they try to force you into a subscription. I wrote an email requesting that I keep the order but cancel any future orders and cancel my subscription. The response email from “Alex” stated, “you checked the subscription field and therefore I am now a member. Instead of canceling my subscription, they will put my delivery on hold or sleep mode. I also tried calling to speak to customer service about this tactic, you cannot leave any messages.

The newest scam.

ComplaintsBoard
S
10:44 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Ryze mushroom coffee

Got mine yesterday and made a cup. Took first sip and started gagging and ended throwing it up because of the taste. So decided to put creamer and syrup in it. And again gagging and throwing it up. I should not have to try to cover up the taste. I am vegan and love these mushrooms that are in this drink. I want my money back since it gags me to the point of throwing up

Claimed loss: $27

Desired outcome: Get my money back

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
L
11:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Ryze coffee

I was charged through my PayPal account $66 by Alex. Order#7708014. I just received yesterday my order from 422/2024. I cannot afford to have Alex automatically take money out of my account and for $66.! I was told a few months back that she would work with me on The cost. I need to get some kind of control over this so that I can continue using your wonderful product. Like I said, I cannot afford to have it just withdrawn from my account in such way. Also, I have reached out to Alex with no response on email. Please someone help me and thank you in advance. I don’t even want to consider trying another mushroom coffee and I never have. Sincerely Stacie Smith.

Desired outcome: I would like a credit to my account. I’m not asking for anything free. I just cannot afford $33 a bag especially when I just received two bags that I ordered on 4–22-2024.

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
J
12:59 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is one of those companies that you want to order and try something and while you are focused on the product info and the price, below the main information you will see a few words, very minimal, about shipment every 30 days. They are not up front and detailed in their product order that this is intended to be a subscription, how the subscriptions work...

Read full review of Ryze Superfoods
ComplaintsBoard
J
11:22 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Ryze mushroom coffee

Alex from RYZE Superfoods via amazonses.com
8:02 AM (3 hours ago)
to me

Hi Joyce,
It’s Alex, your trusty receptionist here! Just letting you know that your next month of ryze is set to ship to you in a few days. I expect your next month with ryze will be even better than the last as our adaptogenic mushrooms continue to work into your system. Don't hesitate to let me know if you've got any questions or concerns about this next shipment. I, along with our founders andrée and rashad, am here for you!

Keep RYZE'n,

Alex

Your Trusty Reception

I sent this guy several messages regarding this matter, no response I did not subscribe to monthly supply of ryze, and if I did subscribe it must of been an error and I dont want no monthly orders do not send nothing that I did not order here is my email address to look into this matter

[protected]@gmail.com

joyce perrywhite

Desired outcome: i want confirmation that i am not on monthly supply of any more orders of ryzeregarding any subscription

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
D
10:05 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Ryze coffee I want to return product I didn't order

I order the first product to try and I don't like it and I haven't open the 2nd package I have. I received another shipment today that I didn't order and I don't believe I asked for auto ship. I don't know my order number because I don't remember any papers with the order. I want to send the packaged back, for a refund and cancel any order shipment in the future

Ref #1:SB_ODR_158178&22

Claimed loss: Cost of 2 packages

Desired outcome: Refund for the packaged received today

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
M
9:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods RYZE mushroom coffee subscription

I subscribed to a one time order but have been charged for the past three months. I’ve reached out to Andree by email which he told me I have no active subscription but once again march 1 I am being charged. I even went as far as getting a new card last month but I was still charge. I am totally confused about this because I didn’t provide my account or routing information. I would like them to cancel/stop this subscription

Claimed loss: 36.72 for the past 3months refunded

Desired outcome: Refunded $108 for the 3 months that was unauthorized

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
View 0 more photos
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
M
3:42 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ryze Superfoods has left an official reply on this complaint.

Ryze Superfoods Ryze Mushroom Coffee

Hello I made an initial order (checking out as a guest) for the Ryze mushroom coffee. Today I unexpectedly received another 3 month supply when I haven’t even gotten through the first bag. I would like a refund, and if there was a disclaimer I don’t understand how I missed it along with many others. This is a deceptive practice. It also went through PayPal which charged my bank an additional 5 dollars for processing

Most recent order number that I just found in my email that I do not regularly check #5850790 on 01/22

Original order date for 3 bags was 12/22

Claimed loss: 90.00

Desired outcome: Returned money

Confidential Information Hidden: This section contains confidential information visible to verified Ryze Superfoods representatives only. If you are affiliated with Ryze Superfoods, please claim your business to access these details.

Read full review of Ryze Superfoods
Update by Michael Klassen
Jan 26, 2024 7:29 pm EST

The company resolved this. Thanks.

-Michael

Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review

About Ryze Superfoods

Screenshot Ryze Superfoods
Ryze Superfoods is a company that is dedicated to providing high-quality, nutrient-dense superfoods to health-conscious individuals. The company was founded with the mission of making healthy eating easy and accessible for everyone, and they have been successful in achieving this goal through their range of products.

One of the key features of Ryze Superfoods is their commitment to using only the highest quality ingredients in their products. They source their ingredients from trusted suppliers who share their values and commitment to sustainability and ethical practices. This ensures that their products are not only good for you, but also good for the planet.

Ryze Superfoods offers a wide range of products, including superfood powders, protein powders, and snack bars. Each product is carefully crafted to provide maximum nutritional benefits, with a focus on using ingredients that are rich in vitamins, minerals, and antioxidants.

One of the standout products from Ryze Superfoods is their Superfood Powder, which is a blend of 14 different superfoods, including spirulina, chlorella, and wheatgrass. This powder is packed with nutrients and can be easily added to smoothies, juices, or even water for a quick and easy boost of nutrition.

Another popular product from Ryze Superfoods is their Protein Powder, which is made from a blend of plant-based proteins, including pea protein and brown rice protein. This powder is perfect for anyone looking to increase their protein intake, whether they are a vegan, vegetarian, or simply looking for a healthier alternative to traditional protein powders.

Overall, Ryze Superfoods is a company that is dedicated to providing high-quality, nutrient-dense superfoods to health-conscious individuals. With their commitment to using only the best ingredients and their range of products designed to make healthy eating easy and accessible, Ryze Superfoods is a company that is definitely worth checking out.

Overview of Ryze Superfoods complaint handling

Ryze Superfoods reviews first appeared on Complaints Board on May 16, 2023. The latest review Worth Every Penny was posted on Jan 26, 2025. The latest complaint please read before ordering was resolved on Dec 17, 2024. Ryze Superfoods has an average consumer rating of 5 stars from 175 reviews. Ryze Superfoods has resolved 89 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.8
9637 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Ryze Superfoods Contacts

  2. Ryze Superfoods phone numbers
    +1 (617) 221-3852
    +1 (617) 221-3852
    Click up if you have successfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number 33 33 users reported that they have successfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number Click down if you have unsuccessfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number 91 91 users reported that they have UNsuccessfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number
  3. Ryze Superfoods address
    867 Boylston Street, 5th Floor, Boston, Massachusetts, 02116, United States
  4. Ryze Superfoods social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 27, 2025
  6. View all Ryze Superfoods contacts
Ryze Superfoods Category
Ryze Superfoods is ranked 1 among 16 companies in the Organic and Healthy Food category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.