Safeway’s earns a 1.4-star rating from 1091 reviews, showing that the majority of shoppers are dissatisfied with grocery shopping experience.
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Customer service
Vicky Paulis works in customer service at Safeway on Hwy 89 in Chino Valley AZ. She left 3 customers waiting in line at least 5 min before she came out of the back room. She walked up and just stood there staring at us. When I told her my Just For U did not work she told me I need to get the app. I told her the app makes my phone slow so I dont want it. She...
store cleanliness.
After seeing the Cottonwood, and few Phoenix stores I realize how dirty our store is. At one time a manager by the name of Matt Clark kept our store clean. Our produce department cases or tables on the floor are dirty. I hate to buy my sunflower seeds from this store. The manager is pretty much unfriendly and we seldom have anyone at the front counter. The...
Read full review of Safewaypharmacy manager sean allman
I am a senior citizen who due to finances and infirmities can't change easily pharmacies. So I'm stuck with the dysfunctional operation at the described Safeway. As Ive already been victimized by the pharmacy manager I'd like to remain anonymous at present. However if I can receive assurances that my complaint will not result in retaliation on the part of...
Read full review of Safewaygas rewards
I usually shop at 10105 224th St. E. Graham, WA 98338. But I got gas yesterday at the 176th Safeway. I was supposed to receive 6 gas rewards off. I only got 3! And it says I have no gas rewards left! I was just at the store on the 7th and it said I have 6. I have the receipts to prove it. I don't understand why i keep having issues with your store. I am...
tera the store manager
On 02/06 I had a Safeway employee help me look for the item I was looking for, and the young gentleman said he worked for Starbucks and did not know where the item was, but he proceeded to tell me that he could get the manager to come help me find it. Well once she arrived we looked for it all over the store and she came to the conclusion that they were all...
Read full review of Safewaymultiple
I shop at this Safeway 4-6 times a week, depending on needs. Almost every single time, i am overcharged! Sometimes I catch it before I've paid and have them correct it on the spot, which is usually done with hesitation and confusion, but they do it just to get rid of me! Other times i miss it and either have to come back and deal with a manager or customer...
Read full review of Safewayamanda/receiver, no last name available.
I am a vender that delivers product to store 1225 in Flagtaff, AZ. I have serviced this store for 9 years, the problem is the receiving individual . Not only is she rude, not at all open to any kind of discussion when there is a discrepancy of product or time frames for sales events., storage of product, and overall treatment of DD Vendors. She has been...
Read full review of Safewaycashier, melissa
My husband and I occasionally shop at our local Safeway and every interaction with Melissa has been unpleasant. We always try to avoid her check stand whenever possible. For example today Jan. 14, 2020 I had no option as she was the only available cashier. She does not look at you, greet you, even after I say hello she is non-responsive. Quickly picking...
Read full review of Safewaysale techniques: overcharging.
We have noticed for some time now check out is a 2 (two) person job, one to feed the checker and one to inform the checker of prices, especially the "Just 4 U" sales that need to be loaded before shopping or during. Even the member sales (red card) have to be questioned. We started checking our receipts and have noticed a sharp increase in over pricing even...
Read full review of Safewaythe pharmacy department
I've shopped at Safeway and used there Pharmacy for well over 11 year's. On January 9th 2020 around 3:30 P.M. i went to Safeway to pick up 2 gallon's of milk and 3 Prescriptions i walked over to the Pharmacy desk for pickup and there were 2 individuals in line. I waited for at least 15 minutes for this one lady Connie to fill these prescriptions for these...
Read full review of Safewayannie (mod)
This evening I took a friend and her two little girls to see Frozen 11. We stopped in for treats after the movie. We entered the store and our first stop was at the dippin dots. The top basket was out of Cotton Candy dippin dots so I picked up the top basket and pulled 2 packs from the lower basket. I put the basket back in its proper place. We then went to...
Read full review of Safewayunprofessional and rude treatment from cashier: claudia
Please be advised that Claudia was unprofessional, short and rude to us when we came through the cash stand today. This is not her first time and we have always looked the other way but today she was very rude when the digital coupon for the Signature Rotisserie Chicken and Artisan sliced bread did not work and she had to add it for a little additional...
Read full review of Safewaythe new meat supplier
The new meat safeway in watsonville purchases is horrible. I always come to safeway for the meat especially the skirt steak. I purchased $60 in steaks and they were all horrible. I saw the new labels and hoped they would be as good. The price seemed to be lower... Bring back your old meat supplier I would gladly pay a little more for better meat. The meat I purchased was tough flavorless and incorrectly cut.
Read full review of Safewayjust for u
I've been earning/using the Just For U products for quite sometime now. I go online about three times a week to keep up with all the new items being added. I click/add every item just in case maybe onetime one of my family members would like to try something out of our norm.
I faithfully use my gas rewards & look forward to all the extras.
My problem: The last week or so, every time I go online to do my Just For U's, I get a pop-up little window that states there's a problem with the system & try back later. I've been trying back later & later with no results.
I'm wanting to make a shopping trip before some of the offers expire. I'm ready to go, I just need my deals.
I thank you in advance for your help
Paulette Giese
[protected] Club #
customer service at self checkout
After picking up a few things on my way to work I went to the self check out at Safeway. I had a couple of bagels and a couple of other things. There was a Safeway employee there managing the check-outs. I asked her if she would tell me the code for bagels. She told she has it, but she cant give it to me becuase I needed to learn how to use the self-service...
Read full review of Safewaycustomer service
I was at safeway 12/7 when I checked out in lane 4 or 5. There was a new hire there, his name was benjamin. He was incredibly rude. He made some comment about the sushi being "fake sushi" (no [censored] sherlock!) and when I tried to change the conversation to one about what nice sushi is, he just starts going off on about how he's from "california" and that...
Read full review of Safewaystaff members
There are two staff members that are making me feel totally uncomfortable, they tend to speak their language and look at me as if they're talking about me in their language and.start laughing at me so I got upset and told them that if they get something to say to speak English, and the worst thing is they start talking so loud in their language, I thought by law on the work ground supposed to be English. But I see no one doing anything about it. I need to know what can be done about this not happening again.
It is an epidemic in California stores. To get latinos on the progressive payroll … the really dropped the quality of their work force in training, ethics, professionalism, and courtescy.
They opening speak Mexican to each other in front of customers. They have very poor work ethics and carry their cell phones in their back pant pockets, so they can reach for that fast call while they are working.
The management seems to tolerate it, and in some cases support it.
Truckee Safeway on Donner Pass. Store Mgr is NEW latino lady. I think they needed one for a group marketing photo, so they promoted her.
all laundry detergent pods
last week there was a sale on all laundry detergent pods when I went to purchase said item the store was out of stock and the sale was ending the following I got a rain check for that item and how to return to the store many times since then. I most recently went as soon as the store open this morning and they were all out of every single kind of all detergent pods I tried to speak with a manager but there wasn't one available at that time. previously when I had asked for a manager they told me to return to the store the one that had that item in stock. I don't see and item that I could get in place of the laundry detergent pods that I had in mind there's nothing quite as similar at the same price that I could exchange it for.I'm not sure why they have not been in stock all week and the store clerks have yet to help me solve my problem. I hope I can resolve this problem and it doesn't hurt my future patronage to your store. Thankyou.
lemon meringue pie contains no lemon
One taste of the lemon meringue pie from Safeway's bakery and I was reading the ingredients list.
Noticably absent from the list, is any mention of lemon.
WTF?
IT SHOULD BE LABELED:
YELLOW DIE 5, 6 MERINGUE PIE
I know that posting a complaint here is probably a waste of my valuable time. I am only adding this paragraph to meet the 350 character minimum!
service
I work gas station at safeway by the kahului and the manager aggie there not a nice lady always yelling pick the favorites and she tell me I can not work there because im too old... How come like that... Somebody talk to her please.. I dont like get fire I dont want her to know its me and my co worker even when she sick aggie tell her she need to come work. Omygod
Read full review of SafewaySafeway Reviews 0
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Overview of Safeway complaint handling
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Safeway Contacts
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Safeway phone numbers+1 (877) 723-3929+1 (877) 723-3929Click up if you have successfully reached Safeway by calling +1 (877) 723-3929 phone number 0 0 users reported that they have successfully reached Safeway by calling +1 (877) 723-3929 phone number Click down if you have unsuccessfully reached Safeway by calling +1 (877) 723-3929 phone number 0 0 users reported that they have UNsuccessfully reached Safeway by calling +1 (877) 723-3929 phone numberRetail Store / Corporate+1 (877) 505-4040+1 (877) 505-4040Click up if you have successfully reached Safeway by calling +1 (877) 505-4040 phone number 0 0 users reported that they have successfully reached Safeway by calling +1 (877) 505-4040 phone number Click down if you have unsuccessfully reached Safeway by calling +1 (877) 505-4040 phone number 1 1 users reported that they have UNsuccessfully reached Safeway by calling +1 (877) 505-4040 phone numberGrocery Delivery
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Safeway emailsdeliverysupport@safeway.com100%Confidence score: 100%Support
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Safeway addressCustomer Support Center, M.S. 10501 P.O. Box 29093, Phoenix, Arizona, 85038, United States
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Safeway social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 04, 2024
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