SkipTheDishes
Reviews and Complaints

June 3, 2022 11:15 AM Newfoundland time

I placed an ordered for McDonald's at 11:15 AM for lunch (order #[protected]) that cost me $23.01 and I did not received my food 2 hours later. I could not phone skip the dishes because I could not find a phone number. Please bring me my food because I am hungry and you should refund my money for the inconvience.

Thank you

I was charged twice for the same item on May 29, 2022 and need one of the charges reversed. They were both placed on my credit card

Thank you

Dawn St. Angelo

The item was cancelled the number was [protected] but I was still charged. I would not order the same item separately that the same day .That doesnt make sense

The amount was $51.53 on May 29, 2022

I started the night, as I always did. I ordered from Skipthedishes. I tipped my driver 15%, and I waited for my food.

Tracking the driver on the app, I got to see when he arrived to the store. However, after that he refused to update his gps and drove out to godknowswhere, marked the food as delivered, and now I am stuck without my food (hot or cold), and I'm less $40.

When I went and filed a support ticket on the order, I was greeted with an INSTANT refusal to allow for refund. And that was for the refund of the food and not their driver's tip as well.

Without a number to call, a website with a live chat that won't load, and no response to any emails. I get to go hungry and less the money I started with. Leaving me with a VERY bad taste in my mouth.

I'm not paying for a product I never received. And I'm not paying a tip to a person that can't deliver my food properly.

I pre ordered from Skip the Dishes for delivery between 6:45-7:15. After waiting until 8:00 pm I emailed the chat support to see why the delivery driver was 18 minutes away for an hour now. I phoned the restaurant and they said it was finally picked up however it had been cooked and packaged for over an hour.

After requesting a new driver is assigned to pick up and the assurance it was on its way it didn't arrive until just after 9:00pm. The pizza was hard, luke warm and all the cold dipping sauces were warm.

I received the tip back which was $5... Skip the dishes said we would be satisfied with the quality of the order... we were absolutely not.

order#[protected]...36.65...refunded.17.65...balance.of.refund.to.make.right...partial.refund.onlty.19.00...owed...thanks...senior.man.on.fixed.income...money.very.tight.

Hello team

No one cares to reply from 5 months its been 30 emails no reply , no call support

> It has been 5 months since my account is not active

> In December I received an email stating please upload documents but as i was not so active in my busy schedule I got no chance to submit it and my account got deactivated and then I mailed for more then 15 times , called for support but got no response I even submitted all my confidential documents in email but again no response , I have changed my account by logging in from laptop and changed all required documents but still waiting to account get activated I am recently facing lots of issues

> Please help out

Instead of Falafel wrap I was delivered a chicken Wrap and upon that when I called the restaurant asked to talk to manager the lady hanged up the call. she was rude too, which is totally not good and not appreciable.

I am pure vegetarian and don't even eat eggs. I am son of a priest and never ate Non-veg.

I want proper steps to be taken against the restaurant and a decent compensation.

We ordered a meal from a local restaurant through Skip the Dishes for Mothers Day at 6:00pm May 8, 2022. 6 meals total for our whole family and my mom. We received a confirmation that the order had been placed. We never received it. Instead, we had an order dropped at our doorstep that contained 3 small items that wasn't ours. We attempted to contact skip, which was not an easy task as there was no one to talk with directly but instead prompted messaging. We never did get our order but did get an email response with the heading " WE HOPE YOU CONTINUE ENJOYING SKIP THE DISHES" then stated we would not be getting a refund ($ 130) which we paid. 3 adults 3 kids left hungry and frustrated. Happy Mothers Day! We sure will not be 'enjoying Skip the Dishes' ever again and will advise everyone else to avoid this service!

ordered food from subway did not receive it filed for a refund was refused the driver on my last order never knocked just left my food so when i finally checked i found it and of course it was cold and not appetising

I just ordered a combo cheeseburger with fries and a diet cola, and another cheeseburger. I received a burger on lettuce and fries.

It was not even my order but someone else. I contacted Stackburger and was told someone else just called and complained they got the wrong order also.

He was delivering two orders at the same time and didn’t bother with to check to see who’s order it was.

Ordered at 6:57 and received order at 7:42. April 27,2022

On Friday April 23-2022 at 12:30pm a skip the driver was picking up at Wendy's on Welland ave near Bunting road in St Catharines Ontario. When he got there he parked in a handicap parking space. I have a picture of the car and license plate showing the handicap sign. Would anything be done to the driver for doing this.I attached the photo of the car .

Dale Cull [protected]

Our latest (and FINAL) issue with Skip the Dishes happened tonight when, rather than following the very explicit directions (explicit because of the wandering around being done by previous deliverers who couldn't follow instructions), our food (ice cream and what should have been warm food) was left in the Visitor Parking area of our building... outside. I only found it because the delivery person never dialed our unit so I went out to see if, again, someone was wandering around outside — but, I found our food sitting outside of the building. I requested a refund because the food was uneatable and was told I could only get a 50% refund because the food was "delivered". What a great racket they have going! Give really, really bad service and only have to give up 50% of their income because the food was "delivered"... not eatable, but "delivered".

Skip the Dishes has become the community joke for our building because they are constantly leaving food orders sitting outside the building... on the sidewalk...in Visitor Parking. Steer clear of these crooks.

Item from skip the dishes not delivered, when I ordered I'm charged 3.00 for delivery and gave 4.69 in tip.

Why isn't the driver responsible for getting that item ? This is the second order in a row and why I am now pist off customer.

Why is it , as a company you are aloud to get away with this. Wish I made money on none delivered items , not to mention not held responsible. I'm really questioning the ethics of your company.

You guys should be ashamed of yourself

Again, I am complaining about the lack of customer service provided. Completely unacceptable. And you make me provide 350 characters to describe how [censored] your customer service is? Galdly. [censored]in garbage brown [censored]s. Dont even want you greasy [censored]s touching my food or anything around it anyways. Thank you so [censored]ing much for your excellent customer service 🤮🔫

I place an order last night and paid for it the food. The food was never picked up from the store or deliver to me I would like my money back the. Odder number [protected] odered at 2:12am From McDonald’s

On April 14 th I ordered Tim’s was told it was delivered as I already waited over 30 mins for and was not there at my door ,look to see if it was delivered to wrong address but know never saw it . The Order was from Tim’s on Ferry Road Winnipeg Manitoba around 6:36pm Thursday evening . He is a pic of my order I never received. This is not the first time. I want my order or my money back .This is ridiculous.

Hi I had just ordered a chicken shawarma plate from skip. I did not recieve it someone from skip had called me and said there was some miscommunication from skip and somehow someone else picked up my order. Then later I notice I did not get my refund back as promised I text skip and they tell me they will not give me back my refund when this is not even my fault. Very diss waste of my hard earn money. Skip is a scam and they will steal ur money.

Customer service was awful

No refund

On Sunday April 3rd 2022 a Skip the Dishes delivery driver parked in the only access-way for 9 vehicles at 290 Colony Street in Winnipeg Manitoba. After complaining to the driver they should not be parking there and instead on the street he just laughed and drove off.

We have since acquired a boot to lock any vehicle blocking access to/from the parking facility or one that blocks any part of the access in that parking lot. The boot will remain until a tow truck arrives to physically impound the vehicle

My Skip account has been locked by Skip the Dishes. I have $200 in gift cards on the account that they won't let me use. I tried multiple times to resolve the issue through chat and email, but they will not let me make an order. They've effectively stolen $200 from me.