This started on April 2024 and ended May 2024. As a former spark driver, I must inform the future spark drivers and current on the problem that needs to be addressed. There is at least one associate (Xilmara) that basically does not care about policies that Walmart incorporated had implemented to all Walmart stores in America. She is simply very self-centered and Moody to the point that she does not care about protocol. I will add that the policies state and I quote, “a driver is not allowed to leave the vehicle while the associate loads the customers vehicle.” The employee hands the drivers the stickers for the orders so that they may scan on their app for each order that they have before delivering to the customer. Unfortunately, this associate sometimes did not give the driver the stickers for the order, would leave the vehicle door or rear hatch open or both, and would walk away without saying a word. This associate has also falsely accused a few spark drivers including me of using foul language so that their spark accounts would be deactivated. I have also learned that the Lead (christine) of this Walmart seems to not care all the while turning their back on this issue. This has gone on from what I have learned for at least four months or even more. I have tried support and arbitration with no help. I have waited for 6 months also and no change. I hope you can help me. Thank you for any heklp you can give.
Desired outcome: Account activated or a apology at least or both
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