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CB Mobile Apps and Add-Ons TapJoy Copy and pasting excuses with no explanation when your overwhelmed is not professional.
TapJoy

TapJoy review: Copy and pasting excuses with no explanation when your overwhelmed is not professional.

K
Author of the review
8:30 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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I've been told I was going to be rewarded for a game. Waited twice the time to check back and ask if it could be looked into again. Then given a new copy and paste response from someone else claiming the "risk detection system" has deemed I'm ineligible. I've noticed when it's a payout over 20 dollars this seems to happen to a lot of people that turn to the bbb to get attention to the issue..I very much prefer to address it directly with someone at tapjoy and have resolution without complaints. I read the eula and the user agreements for alpha, tapjoy, and the game I played (and completed all reward requirements for) I did nothing against any agreement and played fairly.

Please let me know exactly how I was flagged for risk but still able to play and get rewarded for other games..

Also how you determined I shouldn't be able to participate in that offer (after) I'd finished it.. had it confirmed.. waited etc..

I truly don't mean to be a nuisance but I refuse to accept that I have somehow broke rules simply by using your system..

Desired outcome: It would be preferable they honor the reward system they themselves implement as well as hold each other accountable across the email platform.

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  1. TapJoy Contacts

  2. TapJoy phone numbers
    +1 (415) 766-6900
    +1 (415) 766-6900
    Click up if you have successfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6900 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number 0 0 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6900 phone number
    +1 (415) 766-6905
    +1 (415) 766-6905
    Click up if you have successfully reached TapJoy by calling +1 (415) 766-6905 phone number 2 2 users reported that they have successfully reached TapJoy by calling +1 (415) 766-6905 phone number Click down if you have unsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number 17 17 users reported that they have UNsuccessfully reached TapJoy by calling +1 (415) 766-6905 phone number
  3. TapJoy address
    111 Sutter St., 12th Floor, San Francisco, California, 94104, United States
  4. TapJoy social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 20, 2024
  6. View all TapJoy contacts
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TapJoy is ranked 11 among 300 companies in the Mobile Apps and Add-Ons category

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