Target
Reviews and Complaints

I accepted a payment plan with Target National Bank in April 2009. I was to pay them $47.00/month to pay my balance down to zero. Well, it is the end of the three months, I logged on to make sure everything was good and the account was closed, but to my surprise, my balance was $171.75! I called to see what was going on, they told me, "well of course you were accruing late charges each month"! I was so mad, I said what is the point of offering a payment plan to settle an account if you charge late fees too! They said I should have made extra payments on top of my agreement! They were not helpful at all. I have 39.00 dollar a month late fees and now owe them almost 400.00 dollars instead of the original 190. I have filed a complaint with Better Business and hope they dont scam anyone else!

There is this employee at Target in San Dimas CA who is such a jerk to me everytime I come in, not to mention a jerk to my mother. He is one of those controlling, abusive types who once dated my friend. The store manager there loves him deeply, though, so regardless to the fact that he has called me & my mother a ### to our faces while shopping there, completely ignoring him, he still got promoted. It's ridiculous! He would be angry at my friend & take it out on us when he saw us. My mom works with him, so I feel I can't do anything, given the manager likes him so much. Almost everytime I walk in, though, this guy walks towards me as if to challenge me & occasionally bruches his arm against me. I can't believe it! He is husky & over 6 ft tall. I'm a quiet 5 ft 4 in woman and my mother is in her 50's yet gets treated this way by this man. It's so disappointing that the manager has done nothing. Supposedly, nothing can be proven. If he took the time to question fellow employees, though, he would hear numerous complaints. It's terrible that just because he if friendly with the manager he gets to push his way around! He's a huge sexual harasser too! I just wish they cared enough about there female employees at this store to do something about it. I smell a law suit as soon as he crosses the path of a woman who has nothing to risk & stands up for herself even after this stores management does nothing.

we bought a dual dvd player for our kids so that they could watch dvds in the car when we take long trips in the car. we bought the buyer protection plan from the target store so that if anything would go wrong with the item we could get it fixed or replaced. well ... something did go wrong with the item of course after the 90 days that we had to return it to the store so we contacted the buyer protection service and was told that they would send out some labels so that we could ship the item out to be fixed and if it could not be fixed they would send us a gift card to get a replacement dvd player. well that was a month ago. i called them to see where the labels were and first i was told, that oops there was a glitch in the system and they never sent them, and then another person i spoke with said that they sent them i just never got them. some one is lying! i contacted target at the customer service 800 number and got the runaround there as well. i was t
old that i would have to wait for the labels to be sent again and wait to see if the item could be repaired or not. i was willing to do this a month ago! now they are telling me i have to wait again? this is not reasonable as we bought the dvd players for long trips that we take in the summer when school is out and by they time they get around to fixing the item or not summer will be over and i would not have been able to use the product which i purchased. i paid for a service and expect my concern to have been handled in a reasonable amount of time. which it has not been. i asked what can be done about this and was told nothing. i said that there was always something they could do. i asked if they would contact the mananger at the store i purchased the item at and advise him to return the item for a new one and that the store just return the item as broken and get a credit for it. i was told they could not do this. i know they can since 7 years ago i worked for
this company and it was done all the time! why could they not make an acception? the customer service that i recived in the last couple of days trying to get this resloved has been appalling. i have written a letter that i will send "snail" mail to the president of the company. i do not know how much good that will do, but i know that i will never buy another thing from target and i will be telling lots of people i know about this...

Target Visa sent a letter saying the interest on their credit card was rising to 23% because there had been too many inquiries into our credit history. That's because every credit card we had did the same thing! They would not even work with us to lower the interest rate; however, they did lower our credit amount each time a payment was made. They said they were not "allowed" to lower anyone's interest rate. This is a true RIPOFF!

Target has a good system working with respect to denying refunds. To begin with, I've noticed their receipts fade very soon after the purchase to the point they are unreadable. Twice, I've taken my valid receipts with unopened merchandise (one a high-dollar item), and have been denied a refund because of one or two unreadable numbers on the bottom of the receipt. This happens despite the fact my receipt clearly has a date printed on it that is within the refund guidelines and the item I'm returning is listed on it as well. Yet the faded receipt, only a couple of weeks old, has a bar card that won't scan and the numbers have faded so that some cannot be read easily enough to just key in.

I am shocked that this retailer can stand there and tell me, "Sorry, we can't give you a refund (only a gift card)" even though my receipt is valid and the item is on it! This last incident had me call for a supervisor and point out to him that nowhere on the return policy does it state that an item could not be eligible for cash refund if your valid receipt has numbers that don't scan or that are too faded to read. It's a scam! I made the customer service rep enter every number option for the two missing numbers on the receipt. And, surprise--the correct receipt number came up on their register. They were hoping I'd let it go and just bite the big one on my purchase. No way, Jose.

I was falsely accused of shoplifting at TARGET store located at 2700 W 120th street HAWTHORNE, CA 90250 on Friday June 26th, 2009 at about 10:15AM. I was stopped by security on my way out of the store and accused of (SHOPLIFTING) having something in my waste band, and asked to basically frisk myself right by the front door. We then went to the bathroom where I showed security that I didn't have anything and I didn't!

A retail store makes a choice when it decides to detain, apprehend and/or arrest those who attempt to steal their merchandise. Making that choice creates a legal responsibility of doing it correctly. This involves the proper hiring, training, and supervising those who make shoplifter apprehensions and arrests. In the retail loss prevention profession, the possibility of falsely accusing and detaining a customer for theft is a business reality that must be addressed.

In the United States, citizens value their civil liberties and constitutional rights and don't appreciate submitting to unlawful seizure and search.

Target ad states...

15% off any purchase of furniture over $125.00

Plus

Free shipping when purchase is over $50.00

I had gone online to shop this "great deal" and my subtotal came to about $239.00 - 15% = $199.00 and I had a $5.00 target coupon, so total should be $194.00 plus tax

I went to check out and my grand total was over $379.00

When I called they stated that the items I picked out (5 items total) were getting the 15% off, but the 2 desks did not qualify for the "free shipping"

False advertising!

To see the ad, go the home page of target.com

I spent over 2 hours on the phone with customer service that just gave me the run around and excuses!

Boycott target!

With these recent economic times I called Target to see about lowering my APR. I have been a good customer with Target and paid my bill on time. Upon contacting Target I was told that Target's policy was not to review anyones APR and that they would not readjust as per their policy. Upon speaking to a supervisor Sam I was told the same thing, no APR adjustment and he was the only supervisor there.When asked about speaking to someone in charge of him he told me there was no name or phone number for anyone just a P.O. Box for my letter to go into the complaint abyss. In these tough times we need companies that work with us not against us. This I feel is extemely poor business practice as well as dishonest. Save your money people...DO NOT OPEN A CREDIT LINE WITH TARGET.

I bought the 'Revlon Expert Effect Nail Clip' at Target. They're touted as having an easy grip that won't slip. That part is fine - but unfortunately, they won't cut either! They just tear at the nail. My husband honed them with some specialized honing tools he has and they performed somewhat better - but still not as good as the cheapest available. It's only a matter of $2.99 - but such a dismal product shouldn't be sold.

In March 2009, I moved from Arizona to Florida. Somewhere in the chaos of packing/moving, the March statement for my Target Visa got misplaced. I was unaware of any problem with the account until I tried to use the card to pay a motel bill. The card was rejected. Upon my arrival at my destination, I went online to check into the problem. I had missed the March payment and was duly charged the $39 late fee. I have no problem with the fee.

This account has been open and active since March 1995 (13 years), with a $7, 000 credit limit. According to my three recent credit reports, there has never been a late payment on this account. For the past two (2) years, this account has been paid via electronic funds transfer (“EFT”) through my credit union. Once I was aware of the missed payment, I immediately made a substantial ($400) payment, again through EFT. Soon after this payment, I tried to use the card. It was rejected -- again. I called customer service (I use the term loosely) to find out what the problem was. It seems that a fourteen (14) day hold on my EFT payment (with funds in their possession) was deemed appropriate by management. According to customer service, they had to protect themselves! Target’s actions demonstrate the total callous disregard with which they operate and their abuse of responsible, long term, “valued” cardholders -- a $39 late fee, a fourteen day hold on my EFT payment and my credit limit was dropped from $7, 000 to $700 – this demonstrates to me just how valuable my account/business has been to them for the past thirteen years. TOTAL OVERKILL!

Obviously, these credit card companies have become so large that their everyday, responsible, bill-paying cardholders don’t matter to them – all management sees are more and higher fees and less time in which to pay! Too bad every single Target Visa (Red Card) account couldn’t be closed at the same time, immediately – where would they be then? Target needs to remember: “what goes around, comes around.” Your “bite in the ###” will come -- as did Mervyns. My account is now closed. This complaint will be posted on every website I can locate that speaks out about (Target) credit card abuse. I will never set foot in another Target store as long as I live and will urge others to do the same. Word of mouth, shabby treatment and abuse speak volumes. I will also inform everybody I meet not to open a credit card account with Target and, if they do, to be very wary of Target’s abusive credit card practices. I hope this information will help others to be informed and avoid Target’s or any other credit card’s abuse.

Barrie, FL

About time the Government stepped in on these credit card company thieves. I paid off a Target credit card (89.00) and closed the account last year. A month after the payoff they sent me a $39.00 late fee saying the payment came one day late. The due date was on a Sunday and they cashed it on Monday. They continue adding 39 dollar monthly late fees and interest. That payment was mailed in plenty of time for them to recieve it by Friday. We think they deliberatly held it until monday because we closed our account.
Although the account has been charged off and my credit blemished, they and thier credit collector agencies continue to call. I have over 600 logged calls and 50 mailings attempting to collect this bill. Its no wonder the banks are in trouble. How much time and effort do you spend trying to collect 39.00 bogus debt. As far as we are concerned they will get the money and see us in thier store “When Hell freezes over”

I bought a Tv/dvd player combo and with in 4 month the dvd player stoped working i could not get my money back or get a new one. I paid good money for this and it brakes and they tell oh well nothing we can do. I will not shop at Target again.

Double charged, credit limit reduced to laughable rate, and poor excuse for inappropriate actions taken by Target RedCard (Target National Bank). And please note, this was all for a double charge that was under $100.00.

Signed up with Target RedCard about 2 and a half years ago. Recently I received a phone call from a collector that I had an outstanding fee that had not been paid in over two months. I am on e-notification, so there was no mail notification, and for some reason, after over a year of being on e-notification, I do not receive the e-notifications.

It is over 2 months later I receive a phone call from a collector asking about the bill, and I explain that I never received notification in the first place. What is more surprising is that I check my payments history from my bank and I had already paid the bill about half a month early.

So I was double charged, and to top it off they decided to reduce my credit limit to under 1000. So not only did they steal money, they lowered my limit and messed with my credit to debt ratio. And I might add that the amount that I really didnt owe was under $100.00.

Steer clear of using this credit card.

I rec a statement for a payment due on march 1, I had to call about reversing a charge and was told that another payment is due by march 29. Although feb. Has 28 days, I fell as though they should have made some kind of adjustment re payment due. I have not received a new statement re the second pymt for march. This is how they will get you for more fees (Late). I am glad that I called them otherwise I would not have been aware of another pymt due. Forget trying to reach someone on the corporate side, there are no numbers for consumers to reach anyone except cust. Serv. (3 calls were ans.In india) I am cutting my card.

At Christmas time I went to into Target where they talked me into applying for the RedCard. At the time I had in hand two prepaid Visa Cards from work (gift cards). I was purchasing a few gifts one being a printer. At checkout time, the girl rang up the printer and was about to ring up the smaller items when she said I could not use my prepaid gift cards along with the Redcard 10% off promotion.

I told her no way, I wanted to use my gift cards, obviously! She did not know what to do so she had to go get help to back off the charge and they were all confused on how to do it.

So finally we thought they had it all figured out and they rang up the printer along with the other items and I paid for them with my two gift cards leaving a small balance on one of them. I never thought anything of it until...

February 20 or thereabouts I receive a bill. Not only is it charging me for the printer, which I paid with on my cash gift card but it is also charging me late fees for not paying on a previous statement of which I never received-I also never received the RedCard.

When I called Target about this they stated that they indeed had sent the card to the wrong address but said they had sent the statement to the corrected address. Which I doubt as I did not receive it or I would been able to catch this erroneous error at that time.

They are saying because it is over 30 days they cannot go back to video to watch the transaction and are trying to say that I purchased a printer on the Target card at 8:46 PM then went back into the store and purchased another printer along with other items at 9:13 PM. The time lapse is because the checker (s) didn't apparently know how to back out the original charge.

I am disputing it with them but I was told that because of the time lapse and being over 30 days (because I never rec'd a statement prior to Feb) I would probably have to pay the charges. This printer is not worth twice what I paid plus the 29.00 late fee that I am not responsible because they sent all information to the wrong address.

I am a 60 year old woman who suffers from a lot of pain due to fibromyalgia, and am treated by a Dr. in Orlando, once a month, which is 100 miles round trip. I have had many of my prescriptions filled at the Target store on Merritt Island for quite a few years.
I have always filled my prescription for pain medication at the Merritt Island store with no problem, because they take my insurance, and have always given great service, and always had the medication in stock.
About 6 months ago, they refused to fill my prescription, because it was from Orlando, and told me they would no longer fill any prescriptions from Orlando, because apparently someone attempted to pass a fraudulant prescription for pain medication in our county. I understand the major problem with pain meds, and fraudulent prescriptions in this country, but why punish the honest hard working people, who have intense pain, legitimate Dr's and prescriptions? My sister who also suffers from Fibromyalgia, is in the same situation that I am in, , and she is on disability.
So because of that incident, , they refused to fill my prescription anymore, , even though I have filled my pain medication there for over a year, , and I am on file as a regular customer. I could understand if they refuse to accept any future prescriptions from the Orlando area, but to deprive me, a regular customer, seems unfair.
So now because of this, I have to drive all over Orlando, a city I am unfamiliar with, , trying to find a pharmacy who accepts my insurance, and will fill my meds. One day I spent 6 hours trying to fill my prescription, which is very painful to be in a car that long. If I can't find a store that has the entire amount, I am forced to take a partial order, and drive back to Orlando, another 100 miles to pick up the remaining order when they come in.
I don't know if this is Target's nation wide regulation, or if the Merritt Island store has taken this on as their own rule.
I couldn't get anywhere with the pharmacists in the Merritt Island store, can you help me? P. Wilkin [protected]@aol.com

Today I went into a Target store to purchase several things one of which was a game for my daughter. When I arrived in electronics there were also two other laters their waiting to be helped. One of them looked for a sale associate and when he arrived he opened the case to get them a Wii Game and handed it to them. I asked him if he could help me and he opened another case for the Nintendo DS games. After looking at one, my daughter decided to get a Super Mario game. The sales associate held onto the game and then asked me if I would like to pay for it now or if I had some more shopping to do? I told him that I had some more shopping and he told me that I would have to pick it up at "Guest Services." I said, "I have to walk up to guest services and pick it up?" He told me that I could just go to the checkout stand and tell them that I needed it.
After this I looked at my oldest daughter and she looked said. We are African American and I can honestly say that this is the first time my 13 year old daughter has seen this type of behavior. I am saddened that I had to explain this to her and tell her that this does still exist. I wrote a complaint on a card but will this happen to someone else? And what was the reason that this little kid felt I needed to be treated like this?