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Truworths

Truworths review: listing on itc 5

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2:41 pm EDT
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I had an account with truworths. I missed a couple of my monthly payments and they took me to debt collectors. I paid the debt collectors all I owed truworths for 2 months. The problem is the debt collectors have not update my payments at the itc. I can not make any credit as the records shows as if I still owe them. Please help me by what to do.

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Charlotte Mosebetsi Molapo
ZA
Sep 07, 2011 1:13 pm EDT

I had a Truworths account in 1999. I settled it in +-2003. I never heard form Truworhts since then. I didnt need to because I never went back there to open an account again. Now this year 2011, I have been receiving harrassing phone calls and smses from MBD attorneys telling me about defaults I failed to pay, some smses saying I must pay R2362.47 immediately on my Truworths acc number [protected] to prevent legal action or call [protected].
I have called this number and asked to speak to the manager or supervisor and explained my frastrtions. I have even, of receipt of these calls from their call centre, eplained that I do not have an account with Truworths at all. Its been so long I dont even know where to get this proof of payment after so many years as I never expected that Truworths account will haunt me later in years.
The only valid proof I have is the TransUnion credit report that specifically shows that I had this account in 1999 and was settled. no outstanding amount on my name.
Please help. How can I get rid of MBD attorneys who dont want to leave me alone.
Last night I received another sms saying(FINAL NOTICE: FAILURE TO MAKE PAYMENT ON MY TRUWORTHS ACC WILL RESULT IN ATTORNEY COST AND LEGAL ACTION.
I am so tired of these harassment from MBD Inc. I dont know what to do anymore, or who to complain to. I am telling the honest Truth when I say I settled this account long time ago and was not even thinking of ever opening it again. Not that I dont like their clothes but I do not want to have many accounts anymore. I have outgrown that stage, please.

Kind regards,
Charlotte Mosebetsi Molapo

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Charlotte Mosebetsi Molapo
ZA
Sep 07, 2011 1:23 pm EDT

I dont even know how they came up with that total R2362.47
MBD now tells me that the last time I bought clothes at Truworths was in 2003 but i visited the shop to make payment of R100. How possible is this statement, honestly? Where was I in between the years? Unbelievable.

Please help me, I dont want to find myself having to pay for something I dont know.
I suspect there has been communication breakdown between MBD Inc. and Truworths regarding who owe Truworths or not. Or Truworths did not update my records> I just cant find an explanation to all this harassment.

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Charlotte Mosebetsi Molapo
ZA
Sep 07, 2011 1:23 pm EDT

Please help me.

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mj mofokeng
ZA
Apr 18, 2014 4:29 am EDT

hi Truworths I finish to pay ur account now do can u put me through the lawer I need to talk to them Couse at store they didn't give me a gull info about my account Couse I need to clear my name at Truworths nd I don't need that account again so tell the Truworths attorneys to contact me do an arrangement by mj mofokeng
[protected] of email me full info @ moeketsijohannes8@gmail.com
thank u

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HateIncompetence
ZA
Jul 04, 2018 8:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am going through the same thing and I regret ever dealing with Truworths.

  1. Truworths Contacts

  2. Truworths phone numbers
    +27 872 859 401
    +27 872 859 401
    Click up if you have successfully reached Truworths by calling +27 872 859 401 phone number 26 26 users reported that they have successfully reached Truworths by calling +27 872 859 401 phone number Click down if you have unsuccessfully reached Truworths by calling +27 872 859 401 phone number 20 20 users reported that they have UNsuccessfully reached Truworths by calling +27 872 859 401 phone number
    13%
    Confidence score
    Online Shopping
    +27 214 602 300
    +27 214 602 300
    Click up if you have successfully reached Truworths by calling +27 214 602 300 phone number 32 32 users reported that they have successfully reached Truworths by calling +27 214 602 300 phone number Click down if you have unsuccessfully reached Truworths by calling +27 214 602 300 phone number 28 28 users reported that they have UNsuccessfully reached Truworths by calling +27 214 602 300 phone number
    7%
    Confidence score
    Fashion Delivery
    +27 214 607 771
    +27 214 607 771
    Click up if you have successfully reached Truworths by calling +27 214 607 771 phone number 9 9 users reported that they have successfully reached Truworths by calling +27 214 607 771 phone number Click down if you have unsuccessfully reached Truworths by calling +27 214 607 771 phone number 6 6 users reported that they have UNsuccessfully reached Truworths by calling +27 214 607 771 phone number
    20%
    Confidence score
    New Account
    More phone numbers
  3. Truworths emails
  4. Truworths address
    1 Mostert Street, CBD, Cape Town, 8001, South Africa
  5. Truworths social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 13, 2024