Menu
For Business Write a review File a complaint
Truworths

Truworths review: service

M
Author of the review
12:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I went in the store to exchange sad part about it I lost the sales records, they had to call the forest hill to get the slip number. For some reason they couldn't get my records on their systems after I stood in their centurion store for more than an hour. Some rude lady (manager) without a name tag, she said the is nothing she can do. Telling a clients we can't help you. I felt they did not go extramile to assist. Poor poor service. I was later told to drive to forest hill to be assisted there. Lerato and Adelida kept on laughing while I was standing there as if they knew I wasn't going to get assisted.
Disappeared Client Hazel Mashilo [protected]

0 comments
Add a comment

More Truworths reviews & complaints

Truworths - accounts opened fraudulently 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Truworths - listing on itc 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Truworths - bad service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Truworths Contacts

  2. Truworths phone numbers
    +27 872 859 401
    +27 872 859 401
    Click up if you have successfully reached Truworths by calling +27 872 859 401 phone number 26 26 users reported that they have successfully reached Truworths by calling +27 872 859 401 phone number Click down if you have unsuccessfully reached Truworths by calling +27 872 859 401 phone number 20 20 users reported that they have UNsuccessfully reached Truworths by calling +27 872 859 401 phone number
    13%
    Confidence score
    Online Shopping
    +27 214 602 300
    +27 214 602 300
    Click up if you have successfully reached Truworths by calling +27 214 602 300 phone number 32 32 users reported that they have successfully reached Truworths by calling +27 214 602 300 phone number Click down if you have unsuccessfully reached Truworths by calling +27 214 602 300 phone number 28 28 users reported that they have UNsuccessfully reached Truworths by calling +27 214 602 300 phone number
    7%
    Confidence score
    Fashion Delivery
    +27 214 607 771
    +27 214 607 771
    Click up if you have successfully reached Truworths by calling +27 214 607 771 phone number 9 9 users reported that they have successfully reached Truworths by calling +27 214 607 771 phone number Click down if you have unsuccessfully reached Truworths by calling +27 214 607 771 phone number 6 6 users reported that they have UNsuccessfully reached Truworths by calling +27 214 607 771 phone number
    20%
    Confidence score
    New Account
    More phone numbers
  3. Truworths emails
  4. Truworths address
    1 Mostert Street, CBD, Cape Town, 8001, South Africa
  5. Truworths social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024