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CB Consumer Electronics Vizio Defective product, poor customer service!
Vizio

Vizio review: Defective product, poor customer service! 82

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12:00 am EST
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Purchased a Vizio L30 TV from Sam's for $1,298.00. Remote control quit working. Sam's "repaired" it (said poorly soldered connections), lasted 2 months and quit again. Sam's has promised 6 times to repair it again but never does. Wrote letter to Sam's in January - they don't bother to reply! Purchased a new remote control from Radio Shack but need the proper code to program it. Vizio CANNOT come up with the code that will work with their TV.

So, I'm stuck with a $1300 TV that you have to get up and press a little button every time you want to change the volume or channel - just try going from channel 2 to channel 75 ( 73 presses of the channel button). Don't buy a Vizio TV and don't buy any TV from Sam's Club.

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Irving Harris
US
Oct 22, 2022 4:40 pm EDT

I used to believe these Vizio were good but in less than one year I went to two TVs already and the warranties don't seem to be good one TV just stopped working for no reason came back on but no picture just sound second one keeps this turning off

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anthony dorazio
ST AUGUSTINE, US
Nov 13, 2023 2:05 pm EST

Installed antenne for local channels , originally i could watch tv evev if wifi went out, Now if i have a problem i cant even getlocal news because antenna has ben ahijacked by ny smart tv, this is not safe in STORMY FLORIDA ,I want it back before latesd update stopped me from watching local tv without binternet

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  1. Vizio Contacts

  2. Vizio phone numbers
    +1 (855) 833-3221
    +1 (855) 833-3221
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    United States
    +1 (877) 878-4946
    +1 (877) 878-4946
    Click up if you have successfully reached Vizio by calling +1 (877) 878-4946 phone number 0 0 users reported that they have successfully reached Vizio by calling +1 (877) 878-4946 phone number Click down if you have unsuccessfully reached Vizio by calling +1 (877) 878-4946 phone number 0 0 users reported that they have UNsuccessfully reached Vizio by calling +1 (877) 878-4946 phone number
    Canada
    +1 (800) 801-0096
    +1 (800) 801-0096
    Click up if you have successfully reached Vizio by calling +1 (800) 801-0096 phone number 0 0 users reported that they have successfully reached Vizio by calling +1 (800) 801-0096 phone number Click down if you have unsuccessfully reached Vizio by calling +1 (800) 801-0096 phone number 0 0 users reported that they have UNsuccessfully reached Vizio by calling +1 (800) 801-0096 phone number
    Mexico
    More phone numbers
  3. Vizio emails
  4. Vizio address
    39 Tesla, Irvine, California, 92618, United States
  5. Vizio social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
Vizio Category
Vizio is ranked 7 among 125 companies in the Consumer Electronics category