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My Husband and I both worked for Walgreens at different locations. They say they are a family oriented buisness. This is not true. My husband was staying at home with our kids and he called in because my youngest son was sick. Instead of them telling him they understand and take care of him they told him he better come into work now or they would repremand him. Considering that I was already at work for the day this put us in a sticky situation. State law will not allow any sick children in their daycare facilities.
Another thing we were moving and he told them the days off he would need, which was just a weekend, a month in advance. When the time came and the schedule was out he was scheduled to work. When he confronted the manager of the store about this she stated that there was nothing she could do about this. So he proceeded to ask another manager if he could switch with him and he said Sorry I can't I have strict orders to not let anyone work for you. Needless to say this was very discriminitive and he ended up quitting the job.
I on the other hand stayed at work. I ran into a lot of problems with the managment and employees there at my job site. For instance my children were in daycare and they got sick often. Maybe Once a month. After a couple months of me staying at home and missing 1 day a month I was told that if my kids were sick again I better find someone to take care of them or they would terminate me. Which scared me because of the way the job economy has been. So I tried real hard to get to work all the time even if that meant bringing my kids to daycare sick.
The store manager where I worked was very two faced she let regular employees bad mouth and bash other employees in the office and say what ever they wanted. This is bad taste. they never put a stop to this and I am sure that employee and her are still doing this to this day.
I ran into a confrontation with another employee who always discriminated against me. For about 5 to 6 months I put up with the put downs. I put up with walking right into work and being told to do this and do that before I even got a chance to put my stuff down. I was always real nice and never made any comments or told anyone till it got to the point were I could not take it anymore. It was not until other people started realizing what was going on and told the management of her behavior that they finally transfered her to another location but I am sure she is still doing this to someone else she decided to bully around.
I was always asking for help and I was continously ignored. I felt like they just did not have the time to teach something that they should have took the time to do. I ran into a confrontation with another empolyee who was walking all over me and I finally said something and did something about it and she ended up yelling at me and swearing in front of customers and then grabbed all her stuff and left. I was the one in the end who got repremanded for her behavior and got a final warning which was only my first write up ever. The managment went on and on and pointed the finger at me how this was my fault and I should have shut up and dealt with it. this employee is also the favorite and is the one that bad mouths all the employees. I just feel like they are one sided and do not give the right ear to listen to both sides of the story. They should that is their job. After being bullied by the managment about this situation I finally decided that I could not mentally handle working for them anymore and put in my 2 weeks. But that week when I was there noone talked to me not even managment and I felt like an outcast so I walked off the job. Which is wrong but it was horrible I felt horrible. I will never ever go back. Even though I know they would not hire me for what I did! But they are to blame!
I do not recommend anyone working here and would never refer anyone in the worst time of need to either. They are the worst company to work for ever!
The complaint has been investigated and resolved to the customer’s satisfaction.
walgreens is great no complaints at all. we are very glad that ya came in to town the city is very happy with ya thanks .
Was the store 24 hours? If the lab closed at a certain time, that may have been the next available time.
i dropped a perscription off at walgreen in warrensberg, mo .the person that took the perscription in told my driver about an hour and a half.my driver had to go pick up blind club members so i rode along with him to another town. we got done picking all the members of the blind club up so we headed back to walgreens to get the perscription up and it still wasn"t ready.it was almost five o"clock when i got home.what do these pharmacy techs do for all that time.between the time they come in except shoot the breeze instead of filling perscriptions. my perscription was at the bottom of the pile on top.the man had to pull it out from the pile on top.if i wanted slow service or no service i"d switch back to walmart.
highly upset!
Highly upset!
Unfortunately the case stated may indeed be the case if a poor Store Manager is present. In my store bad mouthing and problems between employees are dealt with in a timely manner. Furthermore I am a manager and before my disciplinary write ups are issued, the cause of which is investigated to make sure there is no bias or discrimination behind the disciplinary action. Frequently calling out of work however, is unacceptable. If a child is sick once in a while it is understandable, if it becomes an issue it must be dealt with to prevent future problems. In this case if the employee is aware that the child has medical needs or is frequently ill, they should be given a window of time to address the issue for future situations. Calling out of work frequently can result in poor customer service due to under staffing, inefficiency in store projects, and unnecessary and costly overtime for other employees who are forced to cover other shifts or pick up the work load. On another note, Loss Prevention has been known to behave very aggressively against employees it has suspicions against. I feel it is a poor Human Resources practice to continue implementing intimidating loss prevention techniques, employees usually feel threatened and are sometimes falsely accused of incidents and are offered no apology or compensation when relieved of their accusations. I try to treat every employee with dignity and respect in order to encourage higher performance and customer service, however, sometimes it seems that loss prevention and other members of management undo the work I try to do to establish good employee relations.
They should have offered to put the reward on a gift card for you. That is what our stores do per management.
I have worked for Walgreens for eight years; and they are not the company to grow old with let alone be disabled. The new fundamental philosophy is no longer that the employee's are their greatest valued resource. They now worship the bottom line.
when the market goes south most companies have gone this route. They only care when the money is flowing...now that alot of places have have seen a dip in profits they are going to try and squeeze blood out of a turnip
This is almost the same as bait and switch tactics that some of the stores use to scam the customers. I not only called the Walgreens phone number but I went on line and got the same results which was nothing. The phone message told me that the contest had ended and I could not access the$3000 comment post.
i realize the store at port saint john (cocoa) is within it's first year, but isn't it time they get on the wagon? everytime a rewards special is advertized...it seems they are wither out on the first day, or out by wednesday. why do they not have ample supplies of the offers on hand for the sale. i favor the store on washington street in titusville, as i very seldom experience this at this location.
the psj store also does not offer rain checks on the reward items in which they have not got stocked...shouldn't they? what is the problem with the port saint john store?
thanx, suzi
Ditto all the complaints herein re the missing "walgreensfeedback" website. Some way to run a railroad!
We have people like you come in every day. If you think CVS has a better coupon policy than we do, then [censor]ing go to CVS. We don't give a [censor] what CVS does. Every day I'm bothered by some over dramatic slob who wants to "inform" me that CVS, WalMart, Rite Aid, or even Kroger has a better coupon policy or a lower price than we do. We don't make the rules, we just work there. You're not hurting our feelings, we're not going to change our policy because you're upset, and we honestly don't care, and neither does the corporate office, so don't waste your time.
Walgreens is a great store to shop at and it has almost everything you need on a daily basis. I love walgreens and have shopped there for years, and will continue shopping there.
i've been dealing with walgreens for many years and i've never had any problems with them
I don't usually do this sort of thing, but hey, $3000 could come in handy. What I found was a way to complain and no sweepstakes entry. They are hurting themselves this way. And wasting my time!
Walgreens has a monthly sweepstakes that says if you give feedback you can win $3, 000 cash. They have feedback crossedout and instead have "suggestion" so there is no way to enter contest. What a rip off. The receipt says "How are we doing?"...Not very good, I would say. This is an eay fix...and hasn't been corrected because you have had other complaints last year.
Walgreens charged me sales tax on a box of Cherrios and in Michigan, there is no sales tax on food. I asked the store manager if there was a systemic problem and she curtly replied that the store's systems were robust. Check your receipts!
Good Day:
I agree whole heartedly, plus the mangement lies and allows employees to avoid filling perscriptions leaving patients in dire need of medication at their mercy. I have had this problems with several locations in Detroit, Southfiled, and Twelve mile and I-75 location. Just say I am an [censor] and I did not fill your perscrition to keep you from suffering. Don't be a liar and an incompetent, condescending brute depriving me of a medically necessary part of my health care upkeep violating the disability state law blocking my access to what has been prescribed by my physician. By saying I never called, did not leave a message on the auomated line that takes number by number then gives you a time to pick up and it is date and time stamped as the time called in and time picked up on your receipt. I have tried to be a good customer to Walgreen's, I only go out to shop once a month due to my incurable, terminal liver disease, be reasonable and speak with the manager before calling the District office, but asking just for employees to act like they work there and do their job has all gone unheard and taken as a joke! Then the last mess up they swore they had tried to contact my doctor's office twice a day for a month calling the wrong number and fax, never called me, never checked the number, then said oh no, I meant to say we tried to call every two days for a month and never heard back, so they just did nothing. I feel their attitutude sucks! after they sell neighbors overpriced crap, get our money, we get screw you and do not have a nice day! Walgreen's does not sell honesty, does not offer good custiomer service, and basically pay people off the street to treat you like crap while you spend your hard earned dollars, or retirement sweat and blood dollars. I have been held up waiting for the management to find out why I cannot call in a perscription and pick it up on the day I am told to without a big federal case being created because I get so tired of the run around games . I went three times in a row from 8-mile and Schaefer to Twelve and I-75 to not get what I desperately needed for intractable pain. They have no respect for the disabled, elderly or the cost of gas and cost of aggravation on an ill person. Noiw people are being allowed to loiter in the parking lot, my sister almost got attacked by an irate woman begging with a brown bag in her hand that concealed probably a weapon she intended to use but sister jumped into the car as the woman descended on her oujt of nowhere demanding change. No security was ever present, I called and waited five mintues on the phone then was disconnected after asking for the manager of the store, my sisiter was in her car hysterical and stunned by the altercation. What has happened to a kind smile and an expectation of not being aggravated as you spend the few pennies available for goods and necessities. Walgreen's stores are everywhere and have us surrounded so the least they could do is be respectful and offer a safe space, for us to shop.
Respectfully,
A retired disabled customer fed up
with their insensitivity and incompetence
Boy are you right! I am disabled and have worked for Walgreens for many, many years. I asked Walgreens for a few simple accommodations due to my disability and they have refused. I even filed an EEOC case against them for discrimination and won. Walgreens still won't give me a single accommodation. It makes it really hard and stressful for me to do my job and instead of lifting a finger to help, Walgreens just marks me down on my evaluations. I really feel sorry for any disabled person who works for Walgreens. Now I know all this disability press they are getting is just "window dressing". In reality they have no intention of making any good faith effort to help the disabled. Word to the wise, if you are disabled stay away from Walgreens!
I like Walgreen! I have no complaints whatsoever, they have had everything I needed whenever I went there. Plus I would find sales on things I wanted. I am a midnight worker and the twenty four hour stores were great when I got off work. Thank You Walgreens!
LOL READ THE FINE PRINT...it says basicly coupon to item ratio needs to be 1:1 if you cant understand that then please never return. i love my customers who read
Boxes blocking the isles. Many were laid out, but not being shelved, making it difficult to move through to get to desired product.d3a68
only a fat person would complain about having to squeeze between boxes...i hope you were making your way to some slim fast
The $3000 sweepstakes is an outright lie! I went online 2 fill it out and u can't even get on2 the Walgreens site 2 fill out the survey# or password. What a waste of my time! If you want contact me, PLEASE do so! rpjs5510@yahoo.com I would welcome your responce, but I bet tis will fall on2 a deaf ear!
They have to put their truck away sometime, [censored]. Next time, ask someone to move the boxes or come back the next day.
No way to enter survey contest posted on receipt. You go to the website and it is impossible to find out how to enter.
i think that walgreen have friendly people and excelent service
I agree I would not reccomend working for Walgreens either. I was a pharmacy tech for their company for over 2 years. The store manager where i worked was also two faced and very stuck up to the point that she was not a help to the pharmacy but rather a hindrance. In addition to this they worked us like dogs at times only 2 techs and a pharmacist were left to manage the pharmacies busiest hours. Each day we were expected to do more work with less people. However to top it all off the companys loss prevention woman called me into the office where the same manager was as well and interrogated me like a criminal trying to make me admit to stealing and experimenting with pharmaceutical narcotics and of stealing currency from the register and hiding it away for myself. THESE ACCUSATIONS WERE ENTIRELY FALSE! I took NOTHING from them at all and worked wholeheartedly to earn every paycheck. The woman kept on with her interrogation as to think out of fear i would say what she wanted to hear rather than the honest to God truth well i did'nt who in their right mind admits to something they didnt do. By the time the interrogation ended both her and the store manager found fired me under the guise of violating company policy (because i had a cell phone on me at the time, yet so did the pharmacists and other technicians) also she showed no respect for me every time she didnt get the answer she wanted her voice became more threatening asking "what did you steal and how much last chance etc." well for one i was'nt afraid or threatened because i knew she was lying about everything because I was innocent so what did i have to lose in fact 1 and 1/2 years later they still owe me almost $400 in mileage but i keep getting the runaround from the company. To make a long story a little shorter no they are not a family company at all, all they care about is their money and employees are just easily replaceable tools to them!
Walgreens is the worst company. Starting from the store and pharmacy managers up to the highest rank. They do not care about their employees. Management only cares about their bonus, their days off and how they can abuse their subordinates. They don't even care about their customers that bring in money to the company. They just let customers to wait in line. There is only one person in the register which is the pharmacist. Poor pharmacist. They do everything. Give vaccine, ring prescriptions, take the phone calls, do consultation, handle the complaints, check the prescriptions, put the prescription bags in the bins and most of all handle the long line in the front register. I would love to see the CEO to work in the register so that he will know how it is to be in the front. They are hiring pharmacy or store manager with no managerial/leadership skills. Most are abusive. This type of company should not get support from the society. They are not family-oriented. They do not care if you are pregnant or have a baby. All they want is for you to go to work and be slaved by your own job.
I agree. I worked for a company that cared about there employees before it was bought out by walgreens, at first I tought it would be great a chance to move up boy was I wrong. Walgreens doesn't care about there employees at all its be here or else. I to am having a hard time with managment, I feel like I do a good enough job for them. I am all the time in trouble for something even with doing my best but its not enough. I would not recomend for anyone to work for them.
i went on line to enter the walgreens 3k sweepstakes @ www.walgreensfeedback.com, & entered all of the info req. i was informed that they would send me an E-MAIL in return with a password for me to compleate my entry into the $3000.00 sweepstakes. i did not receive an E-mail as promised, & no entry was possible (WHATS GOING ON WITH THAT!? DON -S>
donaldsoroka@yahoo.com
i have a big question my mother work for walgreens for 10 years a new store manager got the position and because she is latin they are dicriminating her and cutting her hours i will like to know if there is any phone number i can call so she can get help i currently have no job do to an accident that i had a month ago that i broke my hit and 3 rips so is impossible for me to work, please anyone send me any info that can help me to my emil danieljar@aol.com thank you have a nice day,
I left Rite Aid for prescriptions when a new Walgreens came to town. I left Rite Aid because of a rude, mean pharmacist. Walgreens also has a rude pharmacist. Why do people chose careers working around others when they are obviously so miserable being around other people. Please chose a career where u can work alone, since you can't treat your customers with respect and a smile. Go be a damn grouch on your own time.
There you go again Stealth (lol). You are a true bully. How about you becoming something other than an [censor] first, before you are giving advice to someone else.
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What do you think of your new page?
http://www.piggybankblog.com/2008/03/25/stealth/
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My name is John Wright AND I AM FIGHTING BACK!
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John Wright
piggybankblog.com
The last poster has a point, they could be filling call in prescriptions for people who are due to pick them up. And if they aren't filled, then those people are going to complain. Really they can't win no matter what they do.
the website listed above will not come up on line. I have several purchases from Walgreens that I wanted to do the online survey for in order to enter for a chance to win $3000. So I would have 6 chances but the website does not work
Where are the winners listed? I take the time to enter each ticket ( at least 3 a week) and have yet to see anything about winners. Is there not a law that this info is to be posted?
I have worked for Walgreens for 4 years and I love it. Yes you have to deal with an occasional rotten apple, but overall it is a very good company to work for. If you're not going to show up to work once a month then maybe you shouldn't have a job. Sick days are designated for a reason and if you're going to take advantage of the system then obviously your management is going to get upset. You have a false sense of entitlement. What happens at home has nothing to do with what happens at work and if you're going to let it effect your work than you're putting your store in a bad position. Quit being selfish and consider other people besides yourself and your own family. What about the person who had to come in or stay late to cover your missed shifts? Did you bother thanking them, offering to cover one of theirs or even perhaps ask them if they had something else planned for that day? Open your eyes.
theres no www.TELLWAG.COM and when i try to find walgreen survey contest at the end of fill out it didnt let me put my zipcode is this real contest?