Walmart
Reviews and Complaints

We ordered items for our boys for their Blue and Gold Ceremony. We were given an e-mail stating that our package had shipped and would be here not later then the 21st of February. When Fed Ex came they did not have the package. I went online to Fed Ex, and found that they had no record of the package being picked up. I called Walmart.com and was told it had shipped or they would not have billed me for the items. When I asked if they had proof that it had been picked up, they told me no did not, but if it had not been picked up, we would never have gotten the e-mail. When questioned further, the Rep on the other end just kept on dancing around the issue. When I stated that someone there owes four eleven year old boys an apology, I was told they don't do that, they just refund the money. I will NEVER use these people again.

My wife went to get her hair cut at Wal-mart while I was at work, at lunch she came to pick me up and she was in tears. I looked at her and felt disgusted. She looked horrible. The person who cut my wifes hair didn't take into consideration anything she had said when asked how she wanted it. She stated no bangs, bangs there were. She said even at the shoulders. Bam, her hair was layered into a damn mullet. She looked like Joan Jett. It was horrible for her and I don't like the look of her hair now, and that is an important part of her appearance to me. This place sucked, I had heard complaints before but it just thought they were exaggerations. I know now and will never ever go back there or recommend their hair salon.

This is the worst place to go to take your car! If you want to deal with stupidity liars incompetent ### rejects come here.

I went to walmart oil tire hell nightmare place to get a battery replaced. A battery replacement should take appx 10 minutes or less. Yes there were cars in front of me and i waited - - - 1. 2 hours. . . Finally i had to leave to go somewhere and the moment i went to leave, the ### techs said "oh you had the battery replacement and they went to pull my car around. " had i not done that - - they wouldnt have even gotten my car. This place is horrible. All i know is. . . My car was more wrecked than when i came. I had a warranty from a previous battery and told the manager it was a 2 yr warranty and got the battery in 09 replaced in 11.

She - - the stupid incompetent manager, as every employee there is stupid and incompetent, said "oh ok its a three year warranty and assured me it would be free - - she was lying of course. " she completely understood waht i said but lied of course. There was some stupid fat man there that gave me the correct info but was rude and dumb and then the manager lied and gave me the wrong info. Finally, when i had ot leave after waiting 1. 2 hours and they said they'd get my car done, i got the battery and they said it wasnt free and would cost the new battery. Ok fine. . . After much fussing i had to pay. . . The lady also told my relative on the phone i told her it was a three year warranty and she lied - - i never told her that. Why are the white trash trashy idiots of wal - mart ### employees lying abotu waht people say? Its as if they just have you wait the maximum amt of time possible and prolong your hellish experience there, lie to you. . . Screw you over. If i hadn't walked outside i bet my car still wouldn't have been taken care of by now. So finally. . . I ask if my relative can pay over the phone - - oh no wal - mart cant taek anything over the phone - - really? Almost any otehr company does except walmart the land of hell. . . So im waiting to pay. Instead of them thinking - - - ok it was her turn anyway. . . I had already been waiting 30 minutes for the battery issue after waiting 1. 5 hours. . . They took the customers in front of me - - which were long long transactions which took an extra 20 - 30 minutes of waiting. Sure i get that theyre busy adn have tons of customers, but seriously. . . Why aer they giving wrong and false information to people. . . And then lying about what they say and taking like 2. 5 hours for a fuking battery change? Wtf?
I asked the manager specifically and she assured me it would be free - - - oh she was so confident - - - what a liar? So they make you wait and wait and lie to you - - and wont even do your car? Walmart is the worst. . . Price? Screw that. . . Im never going there again though i have to now that i had to get a battery from there but never again. . . Then. . . Finally i got to pay. . . Then it took them another 20 minutes to put the fuking battery in. . . Why? B / c theyre more interested in getting the tire changes done. . . Than helping ouit peopel whose turn it is. . .

I went to check the battery to make sure ti was the one i bought. . . Teh guy acted as if i didnt buy it and seemed surprised i got it and wanted to see my receipt. . . As if i was poor or cheap. . . Then, i went to check my car and soem idiot tech had spilled a drink that was there all over my seat - - - thanks stupid ###ed walmart idiots. . . For spilling my drink everywhere - - - so you go to get a battery change. . . Wait 3 hours. . . Get lied to. . . Screwed over. . . Have to purchase one anyway get rude attitudes forced to wait unnecessary extended periods of time and the incompetent ###s spill your drink everywhere. . . Also my door handle and locks were not worknig smoothly and someone had grabbed my handle too hard - - - so they damage your vehicle too! Walmart is the worst place ever. . . This greedy multibillion dollar hellhole run by schmucks and idiots. . . Is hell on earth beware taking your car there u never know what is really going on. . . This si the crappy wal - mart on e colonial drive in orlanod but it happens at all or most of them beware!

Went to Walmart Sunday and left a written order for 50 pieces of chicken we needed to serve at a funeral on Monday. Called back Monday morning to make sure they had seen the order. Went in to pick it up right before we needed it and the deli said " Sorry we didn't cook it." I can understand mistakes being made but they just really didn't care and had no desire to help us out in any way! They said they had 16 pieces of chicken out for sale and we could buy them if we wanted. Would have liked them to at least pretend to be sorry for the mess they put us in!

Since Dec. 2011 I have been trying to purchase a gift card using my International credit card to be delivered at an American address.
All trials in December had failed and Walmart.com didn't place any orders.

On January 7 I tried again and it was placed only to be canceled days later. Same for Jan 14, then Jan 17. Each time they blamed my credit card company.

Well, after giving up when they canceled the last on Jan 21 I decided nothing could be bought at Walmart.com and that was it.

To my surprise, I can't use my credit card for anything above $600 now because according to them, they have over $600 on hold for Walmart! Meaning, as far as they know, each and every time I tried to purchase a gift card, it was approved by my bank only to be canceled by Walmart.

That Walmart doesn't want my business I have to accept. What I can't accept is that they hold up my card.
They need to free it up for me to use!

Walmart.com needs to cancel ALL MY BILLS with them with regard to my card, as they have canceled already with me through e-mails.

Here is the thing,

We made an appointment for my wife's vision check. Then, we ended up waiting for two hrs ( yes that's 2 hrs) while the doctor was chatting with another girl for at least 45 minutes after the first part of the check which took an hr !

At the end, the staff instructed us to reschedule the appointment and nothing was done! I am a graduate student who doesn't have time to waste since I am a computer scientist.

If they ( or the doctor) at least told us to reschedule from the beginning that would be OK. But since it took this time and he even went out of his room and looked at my wife ( as she told me since i was waiting in the car the WHOLE time thinking it would take no more than 30 minutes) and he even didn't apology! he went back to his office and apparently completed his deep sleep there.

I want him punished for his doings, for:
1- His ignorance and irresponsibility and non-consideration for people's tight time. (2 hrs wait time is not only enough to make a vision check, but enough to finish many kinds of surgeries to say the least and my uncle is a doctor and I am not dump in this regard)
2- For him being unprofessional and insisting to make my wife late without any kind of apology or discomfort of what has happened.

Thank you so much in advance.

The service was BAD from the very beginning in the Davenport, IA Walmart Vision store on Elmore Ave. The woman sales person was so FAT she didn't even want to get up to wait on me. Finally she asked what I needed and I said I was there for an eye exam and glasses. She didn't want to get off her chair to help me pick out frames, so I looked around on my own while I waited to be examined. The eye doctor ( who I thought was a customer the way he was sloppily dressed) had me come into the room to read the eye chart. He seemed to be in a big hurry and flipped through the various vision slides fast from one to the next, so I wasn't very sure as to whether I had a correct evaluation. Then a black woman sales person had me sit while she marked sample glasses as to where my trifocals should be on the lens,
and she he said it would be about "Fitty" dollars extra for polycarbonate lenss. When I picked up my glasses the trifocals were too high on the lens and the length of the temples were not correct even though I specifically stated I needed longer temples. Overall TOTALLY BAD SERVICE !

I purchased a Compaq laptop less than two years ago and paid for the extended Warranty. My laptop quit booting up. I sent it in for repair on 12/12/11 and they received it on 12/14/11. They told me that it would take 5 - 10 business days to repair it when I called. I knew with Christmas and New Year's it would take longer. I called them two weeks ago and inquired about that status of my laptop, they told me that they had to order parts for it. This past Saturday, my husband called to check on the status and they told him that my laptop was going to be shipped out to me on Tuesday, January 17th. When I called today to see if it had been shipped, the person who answered the phone told me that the parts just came in yesterday and that it would be 5-10 more business days before they would put the parts in my laptop. I had to send my laptop to Compaq, when my laptop was still under warranty them, the usb ports went and I had my laptop back within two weeks! At the rate Warranty Logistics are handling this repair I won't have my laptop back until February!

A week before Christmas 2011 I went to the El Campo Wal-mart pharmacy to pick up my monthly prescriptions. I had been going their for years. There was a problem and the Pharmacy clerk was very rude to me. She lied to me about the status of my prescription, and then refused to go to the proper computer to check on the real status. She told me she would help me after she helped the next customer. When I got to the pharmacy there was one man being waited on, and I was the next in line. There was no one behind me for awhile then 3 women got behind me. They were all together. The Pharmacy clerk helped the people behind me and even went to the computer she refused to go to for me. I got angry. The pharmacist smiled. I called to find out who is over the pharmacy. The store manage put me on hold for over 20 minutes to locate the name and number. I hung up and called back. The Regional Pharmacy manage told me he would find out what happened and get back to me. He never did get back to me. I wrote him an email telling him I was disappointed in him and still never heard back from him. The store manager told me Wal-mart Pharmacies are not owned by Wal-mart.

Ok the prices are great on some things but I ordered a gym set there and had it shipped to the wrong place when I called the next morning to change it they said they couldn't so I cancelled the order and they told me it can take up to a month to refund my card not a happy customer.

I went into store to buy some drink mix and gatorade. when I came to the gatorade isle there were four shelves high about 8ft long. this isle is where the gator aid is supposed to be. on the shelves the bottom shelf is four the gallon containers the next shelf up is for the half gallons and so on. This was 8:00PM at night and the shelves were empty with the exception of a couple of eight packs on the top shelf and one on the second shelf down.

This was the seventh time I had been in the store in the last 5 weeks only to find the same situation. disgusted with the situation I went to get the dry fruit punch mix that I had came to get. this store sales two kinds, Christal light at $2.49 and wall-mart brand at $1.98. Just like every time I had come in the store before there was no wall-mart brand fruit punch yet there was plenty of Christal light brand.

At this point I became upset that every time I come into the store the situation is the same so I found an employee and asked her if they had ether any 1 gallon bottles of gator aid in the back or any of the fruit punch mix. I was told that if it was not on the shelf there would be no more till 12:00AM when the shelves were stocked. I asked her if it would be there at midnight then did that not mean that there was some in the back. she kindly told me that was not her department and she did not have time to look.

So as I was walking by the open faced cooler I ran across a man named Ikan and I asked him if he could look in back and see if there was ether of the two items that I was looking for. I was told if it was not on the shelf then there was not any. I ask him, what till midnight, he said yes that is right. I said if it will be on the shelf at midnight doesn't that mean there is probable some in back. He stopped stocking the cold juice and looked at me with a dirty look and in a very rude voice told me, can't you see I am busy, I do not have time to look in back for what ever it is every customer wants, I can't help it if you can't find what your looking for every time you come in her, that's not my problem. I told him that was fine and I put what I had in my hands down in his cart and said well now re stalking this can be your problem.

I came back about15 min later and bought the Christal light fruit punch dry mix and two peach pies. I am disabled and have no car I have to go to the store when I can. it's pretty bad when all your employees are to busy to help the customer's, keep the shelves clean and stalked, and the floors swept. Every time I go in that store it is only halfway stocked, the lines are all the way across the walkway and the store is dirty, mean while the employees stand around and look out the back doors and hide whenever they can. every body I have talked to has said that they had enough of it. I have complained to the manager at least three or four times and it does no good. like others that live here within five miles of the store I will be going to the aero drive store if I can get a ride, it is about ten miles from here, but at least I get treated like I am wanted here.

my wife stocks for target, if they treated a customer like I have been treated the last six or seven times, they would get fired. Your people don't even seem to care. at this rate you won't be #1 for long. I have never been so disgusted with a store and it's employees before in my life. I only hope you can fix it before it's to late.

I purchased a Toshiba laptop for my son with an extended warranty. After a few years we had problems with the keys falling out. I sent it in for servicing the key board and after a few weeks it was returned unrepaired. I contacted the service center to find out why and was told that because there is damage to the case they will no longer service the product. I pointed out that I did not ask them to repair the case and that the damage is just wear and tear from usual use and had nothing to do with the repairs i requested. They told me that if there is any damage to the case (IE cracks, chips) they no longer honor the extended warranty.
-This looks like they made an "out" for themselves so that they do not have to honor an agreement with the customer! RIp-off!

Purchased a pair of Mens 1972 Faded Glory Straight leg Jeans RN # 106747 TB9from Wal-mart about 2 months ago. The front pocket liners material is so thin, that the coins (change) have worn a hole in them. This pocket material easily wears out and separates from where it is sown to the outside fabric. The outside fabric is still in great condition. These jeans are now literally useless. I washed them in cold to cool water, using only a standard laundry detergent. When I purchased jeans, they're for work and I expect to be able to have them for much longer then 60 days.
Wal-mart should drop them from their shelves.

As per my previous complaint l went to walmart on 12-31-11 l bought a straight talk phone in order to use the phone you need to buy minutes to see if it works ln your area, so l bought minutes for the phone, l asked the salesman to make sure it wasn't a tracfone because where l live, back in the woods, near pope base, l have bad reception, (very poor) he stated, no it wasn't one. He also never mention that if the phone didn't worked l wasn't entitled for a refund. There was no sign or anything posted either. So buyer beware! Well found out it was a tracfone and had poor reception too. It wasn't worth keeping since when l moved here 3 years ago l had a tracfone from up north with a great plan and came here but it didn't do nothing for me had to get rid of it, couldn't use it. With the phone from walmart. L made 2 calls from it was cut off, and tried to make a few more and had no signal. Then returned phone no problem, bought another phone figure l couldn't go wrong with a t & t guess what the same thing again. Went back and return phone, but walmart wont do the minutes. At first she the asst. Manager said call the phone carriers. They will refund you for minutes. L asked her have other people got there money back she said yes they have. L said ok. Great. Guess what, l called the phone companies they told me to go back to walmart... So i'm out 80.00 total! 30 for straight and 50 for a t & t.. And i'm not buying my phone at walmart again.. They wouldn't give me return for minutes. How else would anyone know if a phone works unless you put minutes on? Why isn't there a sign posted or the salespeople telling you before you buy? First phone l understood l knew tracfone was bad because l worn the salesperson but he insisted.. Buyer beware of walmart!

I contacted walmart pharmacy 01/04/20102 to have my daughters inhaler refilled. At this time I had not received my insurance card for the new year. I was informed that my policy was inactive and I would need to bring my new card with me. I called my insurance company to find out what I would need to do to be able to have her prescription filled. I was advised by the insurance company, I would need my member number and the pharmacy would need to call their 800 number to verify benefits. I called walmart back right away and advised Jack of what the insurance company told me. He told me that they would not make any calls for me today and if they had time they might get to it tomorrow 01/05/2012. I told him that tomorrow was to late. I told him that this is my daughters inhaler and if she has a bad attack she could die. He told me that that was not his problem and it wasn't his job to make phone calls. Very upset at this point, that my daughters life is unimportant to this person, I asked to speak with his supervisor. When she got on the line I again explained the situation and received no more help. I was told I would need a bin #, pcn #, pharmacy # and group #. I again called the insurance company back to get all of the information needed. They worked very hard to give me everything that was required, however they where unable to get a pnc #. They told me the pharmacy would have to call the pharmacy # to receive that since they were unable to access it, the reps manager even tried. I informed them that the pharmacy refused to contact them and the insurance company could not believe that a pharmacy would refuse to contact them to get someones medicines taken care of. Not sure of what I could do next I called a Walgreen's pharmacy and they had no problems contacting the insurance company to verify benefits so that my daughters medicine could be taken care of today, They understood the importance of my child's LIFE. After my experience with walgreens they will be getting all of my business due to their great customer service I am disgusted at my experience with walmart. I will never again give them my businesss. I will be letting everyone know about my experience and I will ask them to pass this information on to everyone that they know. It is absolutely horrifying that a child's life means nothing to that pharmacy staff at walmart.