Walmart
Reviews and Complaints

My problem is simple...
(A right that is Federally Protected)
It is simple, I became ill, then I asked my immediate supervisor if she would adjust the times in my schedule to aide in my recovery. Without consideration to my request she replied No! I didn't realize the first time, when I was asking her this, that I was actually requesting reasonable accommodation. My request would have caused no undue hardship to my store or to the company. I ask my supervisor numerous times, and all of those times were denied. I was coached right out of the store with in 6 months of my first request. I worked for you for nearly 10 years, was a salaried manager and was an outstanding associate. This sort of thing unfortunately happens frequently in your company. I have seen it happen for many years. I have brought issues to Upper Store Management, issues that would create liability for the company...This was my job, to protect the assets. After reporting these issues, suddenly I became "Not a Team Player". And retaliation eventually set in, it was subtle but definitely retaliation. I am hurt financially, we as a family are suffering as a result of the loss of my employment not to mention it is Christmas time. Losing my job made me take a long, hard look at the other issues at hand. You know them, everybody does. I will not stand still or quiet and neither will the many. I have read the complaints, lawsuits, mediation settlement agreements that Walmart has made with the injured parties. I noticed that you always agree to educate management, hold training classes for management, you agreeing to do this or to do that...yet still we see the same issues coming forward. Why aren't you taking control of your company and correcting these issues... If you were treating your associates fairly, which I know for a fact you are not, they would not be seeking union organizations for help...they are hurting and you don't seem to give a damn. You can fix this! If you don't it will be to the demise of what was a great company. It will happen eventually. Thank you.

For the past months I have been having to dispute a refill at the pharmacy.After three years of being a loyal consumer at the pharmacy and never having any problems at this location for the past 11 or 12 years since this store opened.On the month of 07/20/2010 the pharmacy had a back order on one of my medications and was informed that I will be given three of the last pills and to come back three days later to get the other of 27of 30 pills at a discount or no extra charge.Three days later pills were not available they were still on back order.One of the ladys working the pharmacy forced a transfer on me to CVS or Wal Greens.This month 08/21/2010 after placing a refill online I was told by Walwart pharmacy that the medication is no longer going to be refilled by Walmart.After waiting in line I tried to explaine to the lady working the counter that I at no time agreed with CVS to transfer me to them other than that one refill that walmart did not have and did not explaine anything else or did not want to explaine anything to me for what ever the season.The people at CVS said it will only be this one time after I explained to them what was happening.Also CVS was on a back order for this same medication but have the 30 pills to give to me.Anyway to get to what I think was the worst part of this experience is when I called on the manager Juan who was on duty at that time.At first he gave me a very unpleasant look and once at the pharmancy as I was trying to give my side of the store and he will not let me talk and told me to shut my mouth and that he was not going to help me and choose to take the pharmacy's side.Talking about feeling like getting slaped on the face and getting kicked on the head a few times.Thats just what his responce felt like after being a loyal costumer for so many years.I would had felt better and not felt like I was going to have a heart attack if he only would had at least side sorry I will talk to them or something like that.And thats only one of my many other bad experience at one of my favorite places to shop.

I attended walmart today with my family. When leaving at the cash I selected the option of cash back. I was slightly distracted by the days events and left the store without receiving my money requested. Upon returning home and searching for the money I realized I never received. I did not sign the receipt (as per store policy)nor did the cashier sign the receipt. I called the store immediately snd was surprised with the response. The representative told me I would have to speak with the cash audit office the following business day and if they found that the cash was over the amount I mentioned then I would be returned my money.

The representative refused to take any of my information and kept re-directing me to call tomorrow. Now I know that the CSM’s conduct audits periodically througut the day on the cashes. (my wife use to work there so I have a little inside knowledge). I requested that they review their video and are that I never received the money. The representative told me they do not do that and again stated I would have to rely on the audit tomorrow. Now I’m being withheld from my money because of an error made by an employee and the fate of my money relies on the audit conducted tomorrow.

What if the cashier took the money herself and the cash shows a balance. Not to conformting for me. Anyways I don’t know how a store can keep my money as a result of their own mistake. Even if its only for a day !

I fell on some crushed grapes on the floor in Walmart store 1533. Someone called a manager and they put ice on my leg, and suggested I go to the emergency room. I didn't feel that was necessary, but did see a doctor a few days later. They were supposed to call me about the claim the next day and didn't. I went back and inquired, was again reassured they would take care, but they didn't. Finally, I reached the claims people, the claim was submitted. It seems very clear to me. The grapes were on the floor in their store. They took pictures. There was a witness to the fall. Their claims people say that it was my fault, not theirs, that their responsibility is to maintain a reasonably safe environment, and they don't know how long the grapes were on the floor, whether 5 minutes or an hour. I agree, but it could have been an hour, and they are responsible. I have insurance, so it isn't that big a deal to me, but what if I had been injured very badly, or what if I had no insurance. This is just WRONG!

I worked at Walmart till my 90 day reveiw, (which was good), I found that a raise would not happen for one year, how can they think people would stay there after that? I am still waiting for my last paycheck and still waiting for my exit papers on my quit date. The people I worked with were awesome, friendly and helpful. Management needs alot of work, this I know from exp. in management a feww years ago. I now understand many complaints I heard from employees, and from customers. Thats to bad, This store could go far if they'd clean a few areas.

I was groped by the door greeter. I went to use a motorized cart and the greeter came over to tell me I was wrapping the cord wrong, I told him I had it, and he told me the cord would be dragging. I had the end of the cord in my hand. he put his hand on my leg and I told him to take his hand off of me, He then moved his hand to my crotch and groped me. It was disgusting, and freaky. I got off the cart and grabbed a regular shopping cart told him to take his hands off of me and I called him a freak. Well my daughter witnessed this whole thing, and now when I called the police they tell me that the Hanks hands never went below his waist in the next sentance they tell me he has the cord in his hands, so if his hands did not go below his waist how did he get the cord? really. The guy knows how to block the camera, he groped me and even the Casa Grande police will do nothing... Thank you walmart for the great holiday I know where I am not shopping on black friday.

We were checking out at our local walmart last evening, when we overheard an associate berating an older couple just ahead of us for having more than the alloted 20 items. They seemed dumfounded as to her ramblings and i don't think they really understood what she was talking about and how degrading her attitude was, but we did notice the wife going to customer service as we were leaving. In my working days I was a district manager for a large privately owned company here in florida. If any one of our employees were to have subjected ANY customer to that type of treatment, we would quickly have Invited that employee to seek employment elsewhere. What is wrong with young people nowadays?. Do they resent retirees? What entitles and empowers them to be so disrespectful?. I would think they would be grateful for even having a job in this economic environment especially in florida which is a right to work state.

My 12 year old daughter was caught shoplifting there and they made a big deal over it all over CD's totaling $100 more or less. For a company that makes that much money to be harsh on a child is wrong. Come on she is only 12 years old. She even admitted she would have bought the CD's but they refused to sell them to her since they were parental advisery. Who are they to tell my daughter what CD's she can and can't get. They think that because they are the biggest retailer they can tell us how to raise our children. Also she is only 12 years old, she does not know any better. If it was an adult I can see why they would be so uptight but this is a 12 year old. I have no problem with her listening to those CD's who are they telling me what my child can and cant listen to that is my job not theirs.

Also for the idiots who are planning on asking why did I not purchase the CD's for her. For one thing she was shopping with a friend's mother. Another thing, who are they to say that she cannot buy the CD's that is my job not theirs.

I even offered to buy the CD's for her but they told me that she already committed the crime. I even asked them if I could buy the CD's after this whole thing is done with, they told me that they would excort us out of the store and she would not be allowed in the store without a parent, and if we do return to the store she is not to leave my side. I won't be returning and I bought the same CD's for her at Target.

I was at the register when after I buyed all my stuff my three year old son picked up a chocolate bar. The cashier told me to tell him to put it back. I nicely told her that my son was three years old and if she could let him have the chocolate bar. She said not until I paid for it. I then told him not to make a big issue of a chocloate bar wich costed less than a doller. She said it does not matter how much it costs I still have to pay for it. At this time I told my son to put the chocolate bar down because the mean ### said no. He started crying. This cashier made my son cry and I am angry right now. What kind fo people do you hire? One who is mean to children. That ### needs a lesson in sympathy because she clearly has none and it is obvious she has no children. She even lied and said she has children but if she did she would have let my son have the chocolate bar. ###.

The store was busy on a Saturday evening, around 5:30pm-6:30pm.I made an attempt to purchase my items on the "self-register", most of the items wasn't scanning.So I went to the "10 items or less" register, having a buggy load of items, with the checkout lines, stretching to the clothing dept., the cahier on that register told me not to come at her register and pointed at the "sign" letting me know that she wasn't going to deal with my buggyload of items.I looked around, could't believe what just happened, a bit hurt about the situation, all of the registers were full with customers, frustrated, I left and do not want to come back ever again!I"ll just take my business eslewhere!

So I only have 2 items and I want to check out quickly. Naturally I look for the self check out isle... There r 4 but only one is open... I wait in line for it and then scan my items then when I go to put my cash in there is this little sign that says credit only... So I ask the person that monitors this one self check out... She gets all gruff and voids the items and walks away... Why is only one open... Why open at all if you cant even accept cash... And what purose does she serve, wi such horrible customer service skills... Why not just work a register...

this is the second time this has happened to me and i am fed up with walmart. as most consumers i try to make my dollar stretch as much as possible so i take advantage of walmarts guarantee about matching prices, with no ad needed. well today it happened again, the lady in front of me (who was white) comp added everything, crazy prices that were very obvious she was lying. the cashier didnt question her, ask for an ad...nothing. i went to check out...lettuce (normally $1.13) had it comp added for 99cents, the cashier immediately asked me who had it or if i had the ad. now, before i go shopping, i compare all local ads online, write down the prices for what i am needing but never where, as i had never been asked where it was at. i told her i wasnt sure, showed her my grocery list so she could see that i wasnt just naming numbers but i did have things written down in advance. gloria, my cashier, wouldnt budge. again, i had another comp ad that was refused. she said she was bending over backwards to please me but i had to have the ad. i told her, why didnt you ask the lady in front of me. she didnt have an answer. so to make a long story short, i started crying, because i had my grocery list preplanned with a certain amount and spent way more than what i was planning. on a side note, "gloria" eventually walked away from her register stating that she "couldnt deal with me" and a CSM took her place. like i said in the beginning, walmart clearly advertises "find a lower price, we will match it, right at the register, no questions asked". but that is on a pick and choose basis. if you look poor, are not white be prepared because they will refuse you. but im curious to know how many out there have experienced the same thing i went through? at the walmart in wagoner oklahoma. call me [protected] or email me: [protected]@yahoo.com. if there are others, we can do a class action lawsuit. please dont let walmart continue to make people feel like they are not deserving of honesty and respect!

I bought great value crescent rolls and as I rolled them out to make them I found hard pieces of plastic throughout the dough! What the heck is that all about?

Today at 2:00 in the afternoon I tried to take back some new unopened costumes that I ordered for halloween. Walmart Online Assured me that the costumes would make it there on time upon order, and Many of them did but 5 of them did not. Upon Asking the Assistant manager if he would take them back he said he could not but Walmart online says Hassle Free Returns. Obviously this is a big problem from this walmart in Jackson Mi! If you order something and cannot return it that's not being a very good business! Customer service is something that I take very seriously on Ebay! If I sell something and it does not get there on time I get a negative and if the customer does not like something or it does not fit I always take it back even if I Don't feel like it. I have been selling items from walmart at http://stores.ebay.com/BuyAmazon-gifts-Galore this month due to a back injury at work, I can't do much and noticed that Online you can save a ton on Shipping with 98 cent shipping going on for the last 3 days even on diapers and Big Items! Shipping To store. Although I'm pretty sure the assistant manager at this store is to smug to want to deal with it's customers that want to return anything. even though I have helped that fatcat pay his paycheck for the last 4 months straight. I asked him if you take back gifts after christmas and he said yes but 5 measily unopened unused costumes after halloween which could be considered dress-up were too much for him to be able to handle. Small Minded, No Personality, Assistant Manager needs to get to know his customers then he would know where his paycheck comes from. We've Grossed over 16, 000 in sales these last 3 months pushing ebays products only to get treated like Crap! Very dissapointed Walmart Jackson Location Customer!

Okay so this third of November I was caught shoplifting and was banned from your stores for a year. Guess what I don't give a ### . My sister and I were banned. She is 14 I am 13, . When my year is up I won't be returning to your stores and neither will my sister".The undercover security guard who arrested me is ugly and so is the store manager, they also smell like dog[censored] . . Okay the the manager's wife and the undercover security's wife is ugly and fat|. (Okay I never met them but I believe this to be true!. Who else would want to be married to people who smell like dog[censored]..

From Jessy
age 13

I am so tire of this place they never have clothes, especially bras and panties, in my size. I complained about it and this one dude was getting smart with me until my boyfriend (who is black and makes over $200, 000 a year) punked his ### out!

I am 48 yrs old and have been in retail for over 20+ years. Recently I bought a 37 inch television from Wal-Mart. 32 days after I buy the TV the picture goes out. I take it back to the store to just exchange it for another (the NBA playoffs were in full swing). Imediately I start getting the runaround. First, Do you have your receipt? I didn't so they wouldn't exchange it and the store asst. mgr. and general mgr were VERY inconsiderate as well as unprofessional. I take the tv and put it into my cherokee and go back home to try and find a receipt 32 days old that I never thought that I would need. Thanks to my lovely wife who NEVER throws a receipt away, I was able to go back with receipt in hand the next day knowing that soon I would be watching the playoffs. Oh how wrong I was, I get told that my receipt is 33 days old and that they can NOT exchange merchandise after 30 days. Now I'm fuming, I take my tv back to my cherokee and start calling corporate. For three days I wrestle this bear starting with the call center rep and moving my way up the chain. On the third day as I head to work in the rain with my tv still in the back of my cherokee, I hydroplane into a deep ravine totaling out not only my cherokee but my tv as well. The next day Wal-Mart calls me and says they will take back my tv for exchange. I have been boycotting them for over two years now. A friend of mine pointed out to me that my boycotting doesn't even phase them in the least, so now I'm on to phase two. Now i will be sending holiday cards to CEO Michael Duke wishing him well during whatever holiday (fathers day, easter, x-mas, 4th of july valentines etc) with all my Target receipts and others that I would normally have spent with them. If that doesn't work phase three will be me renting a billboard that states "walmart does NOT stand behind its products, call me and I will tell you why." and hopefully get some media exposure to go with it. If anyone would like to send receipts for me to use in this campaign email me at [protected]@hotmail.com and I will give you my mailing address

We live in an area where there are not many houses. I had to do some shopping along the way so I took my four year old and seven year old daughters with me. I wanted to take them to a close by neighborhood later on to go trick or treating. I normally go to your store but today I did not need a thing from your store. Since it was closest to the neighborhood I I asked for plastic bags for my children to go trick or treating with. They said they could not give me a plastic bag unless I buy something, . So I went and bought a few things which I later returned'. You have a three month refund policy.. I will return everything that I can which I have bought within the three months which is close to $150.. I was a very loyal customer and you could not even give my kids two freaking bags to gather their candy in/. Those bags must cost you five cents;. Well for ten cents you lost a loyal lifetime customer/. You do a lot of charity work which benefits children but I see you only do this to get more business from the community by providing for the community, . You don't care about children at all

Hi, A couple days ago I went into walmart with a pedock. (A pedock is a slip of paper used as money for buy what ever is listed given by social worker.) Anyway, the pedock was listed for $200.00 of groceries. After getting all the things I needed I took $200.00 worth of groceries to the register.

Before I continue, when you have pedock, the cashier is suppose to suspend your order and walk with you to the customer service desk with the pedock and receipt. This is to make sure you don't walk out with the unpaid items.

After this cashier had finished putting my groceries through all I said was "now I need you to suspend it." She did and handed me the reciept.She didn't walk with me to the customer service desk, she didn't even ask why I needed it suspended. I COULD HAVE taken that reciept and my unused pedock and walked out of the store put the groceries in my car and took them home free and came back the next day and used the same $200.00 pedock to get another load of groceries.

Of course I didn't do that. That would be stealing and it's wrong. So anyway, I proceeded to the customer service desk by myself and told the woman at the counter what just transpired. She took it seriously and called the manager over who was standing at an empty closed till. He listened to my story and made a sound like "hm" and walked back to his empty closed till and started flicking his pen in between his fingers.

I was shocked that he didn't go and explain to this cashier what she should have done. It would have taken two minutes to explain. Next time they may not be so lucky as to get a trust worthy customer. I know I shouldn't worry about it and what ever their loss but I almost regret not walking out with that free load of groceries. Would have hopefully taught them a thing or two about how important it is to train your employees before putting the on the floor.