Walmart
Reviews and Complaints

My 12 year old daughter was caught shoplifting there and they made a big deal over it all over CD's totaling $100 more or less. For a company that makes that much money to be harsh on a child is wrong. Come on she is only 12 years old. She even admitted she would have bought the CD's but they refused to sell them to her since they were parental advisery. Who are they to tell my daughter what CD's she can and can't get. They think that because they are the biggest retailer they can tell us how to raise our children. Also she is only 12 years old, she does not know any better. If it was an adult I can see why they would be so uptight but this is a 12 year old. I have no problem with her listening to those CD's who are they telling me what my child can and cant listen to that is my job not theirs.

Also for the idiots who are planning on asking why did I not purchase the CD's for her. For one thing she was shopping with a friend's mother. Another thing, who are they to say that she cannot buy the CD's that is my job not theirs.

I even offered to buy the CD's for her but they told me that she already committed the crime. I even asked them if I could buy the CD's after this whole thing is done with, they told me that they would excort us out of the store and she would not be allowed in the store without a parent, and if we do return to the store she is not to leave my side. I won't be returning and I bought the same CD's for her at Target.

I was at the register when after I buyed all my stuff my three year old son picked up a chocolate bar. The cashier told me to tell him to put it back. I nicely told her that my son was three years old and if she could let him have the chocolate bar. She said not until I paid for it. I then told him not to make a big issue of a chocloate bar wich costed less than a doller. She said it does not matter how much it costs I still have to pay for it. At this time I told my son to put the chocolate bar down because the mean ### said no. He started crying. This cashier made my son cry and I am angry right now. What kind fo people do you hire? One who is mean to children. That ### needs a lesson in sympathy because she clearly has none and it is obvious she has no children. She even lied and said she has children but if she did she would have let my son have the chocolate bar. ###.

The store was busy on a Saturday evening, around 5:30pm-6:30pm.I made an attempt to purchase my items on the "self-register", most of the items wasn't scanning.So I went to the "10 items or less" register, having a buggy load of items, with the checkout lines, stretching to the clothing dept., the cahier on that register told me not to come at her register and pointed at the "sign" letting me know that she wasn't going to deal with my buggyload of items.I looked around, could't believe what just happened, a bit hurt about the situation, all of the registers were full with customers, frustrated, I left and do not want to come back ever again!I"ll just take my business eslewhere!

So I only have 2 items and I want to check out quickly. Naturally I look for the self check out isle... There r 4 but only one is open... I wait in line for it and then scan my items then when I go to put my cash in there is this little sign that says credit only... So I ask the person that monitors this one self check out... She gets all gruff and voids the items and walks away... Why is only one open... Why open at all if you cant even accept cash... And what purose does she serve, wi such horrible customer service skills... Why not just work a register...

this is the second time this has happened to me and i am fed up with walmart. as most consumers i try to make my dollar stretch as much as possible so i take advantage of walmarts guarantee about matching prices, with no ad needed. well today it happened again, the lady in front of me (who was white) comp added everything, crazy prices that were very obvious she was lying. the cashier didnt question her, ask for an ad...nothing. i went to check out...lettuce (normally $1.13) had it comp added for 99cents, the cashier immediately asked me who had it or if i had the ad. now, before i go shopping, i compare all local ads online, write down the prices for what i am needing but never where, as i had never been asked where it was at. i told her i wasnt sure, showed her my grocery list so she could see that i wasnt just naming numbers but i did have things written down in advance. gloria, my cashier, wouldnt budge. again, i had another comp ad that was refused. she said she was bending over backwards to please me but i had to have the ad. i told her, why didnt you ask the lady in front of me. she didnt have an answer. so to make a long story short, i started crying, because i had my grocery list preplanned with a certain amount and spent way more than what i was planning. on a side note, "gloria" eventually walked away from her register stating that she "couldnt deal with me" and a CSM took her place. like i said in the beginning, walmart clearly advertises "find a lower price, we will match it, right at the register, no questions asked". but that is on a pick and choose basis. if you look poor, are not white be prepared because they will refuse you. but im curious to know how many out there have experienced the same thing i went through? at the walmart in wagoner oklahoma. call me [protected] or email me: [protected]@yahoo.com. if there are others, we can do a class action lawsuit. please dont let walmart continue to make people feel like they are not deserving of honesty and respect!

I bought great value crescent rolls and as I rolled them out to make them I found hard pieces of plastic throughout the dough! What the heck is that all about?

Today at 2:00 in the afternoon I tried to take back some new unopened costumes that I ordered for halloween. Walmart Online Assured me that the costumes would make it there on time upon order, and Many of them did but 5 of them did not. Upon Asking the Assistant manager if he would take them back he said he could not but Walmart online says Hassle Free Returns. Obviously this is a big problem from this walmart in Jackson Mi! If you order something and cannot return it that's not being a very good business! Customer service is something that I take very seriously on Ebay! If I sell something and it does not get there on time I get a negative and if the customer does not like something or it does not fit I always take it back even if I Don't feel like it. I have been selling items from walmart at http://stores.ebay.com/BuyAmazon-gifts-Galore this month due to a back injury at work, I can't do much and noticed that Online you can save a ton on Shipping with 98 cent shipping going on for the last 3 days even on diapers and Big Items! Shipping To store. Although I'm pretty sure the assistant manager at this store is to smug to want to deal with it's customers that want to return anything. even though I have helped that fatcat pay his paycheck for the last 4 months straight. I asked him if you take back gifts after christmas and he said yes but 5 measily unopened unused costumes after halloween which could be considered dress-up were too much for him to be able to handle. Small Minded, No Personality, Assistant Manager needs to get to know his customers then he would know where his paycheck comes from. We've Grossed over 16, 000 in sales these last 3 months pushing ebays products only to get treated like Crap! Very dissapointed Walmart Jackson Location Customer!

Okay so this third of November I was caught shoplifting and was banned from your stores for a year. Guess what I don't give a ### . My sister and I were banned. She is 14 I am 13, . When my year is up I won't be returning to your stores and neither will my sister".The undercover security guard who arrested me is ugly and so is the store manager, they also smell like dog[censored] . . Okay the the manager's wife and the undercover security's wife is ugly and fat|. (Okay I never met them but I believe this to be true!. Who else would want to be married to people who smell like dog[censored]..

From Jessy
age 13

I am so tire of this place they never have clothes, especially bras and panties, in my size. I complained about it and this one dude was getting smart with me until my boyfriend (who is black and makes over $200, 000 a year) punked his ### out!

I am 48 yrs old and have been in retail for over 20+ years. Recently I bought a 37 inch television from Wal-Mart. 32 days after I buy the TV the picture goes out. I take it back to the store to just exchange it for another (the NBA playoffs were in full swing). Imediately I start getting the runaround. First, Do you have your receipt? I didn't so they wouldn't exchange it and the store asst. mgr. and general mgr were VERY inconsiderate as well as unprofessional. I take the tv and put it into my cherokee and go back home to try and find a receipt 32 days old that I never thought that I would need. Thanks to my lovely wife who NEVER throws a receipt away, I was able to go back with receipt in hand the next day knowing that soon I would be watching the playoffs. Oh how wrong I was, I get told that my receipt is 33 days old and that they can NOT exchange merchandise after 30 days. Now I'm fuming, I take my tv back to my cherokee and start calling corporate. For three days I wrestle this bear starting with the call center rep and moving my way up the chain. On the third day as I head to work in the rain with my tv still in the back of my cherokee, I hydroplane into a deep ravine totaling out not only my cherokee but my tv as well. The next day Wal-Mart calls me and says they will take back my tv for exchange. I have been boycotting them for over two years now. A friend of mine pointed out to me that my boycotting doesn't even phase them in the least, so now I'm on to phase two. Now i will be sending holiday cards to CEO Michael Duke wishing him well during whatever holiday (fathers day, easter, x-mas, 4th of july valentines etc) with all my Target receipts and others that I would normally have spent with them. If that doesn't work phase three will be me renting a billboard that states "walmart does NOT stand behind its products, call me and I will tell you why." and hopefully get some media exposure to go with it. If anyone would like to send receipts for me to use in this campaign email me at [protected]@hotmail.com and I will give you my mailing address

We live in an area where there are not many houses. I had to do some shopping along the way so I took my four year old and seven year old daughters with me. I wanted to take them to a close by neighborhood later on to go trick or treating. I normally go to your store but today I did not need a thing from your store. Since it was closest to the neighborhood I I asked for plastic bags for my children to go trick or treating with. They said they could not give me a plastic bag unless I buy something, . So I went and bought a few things which I later returned'. You have a three month refund policy.. I will return everything that I can which I have bought within the three months which is close to $150.. I was a very loyal customer and you could not even give my kids two freaking bags to gather their candy in/. Those bags must cost you five cents;. Well for ten cents you lost a loyal lifetime customer/. You do a lot of charity work which benefits children but I see you only do this to get more business from the community by providing for the community, . You don't care about children at all

Hi, A couple days ago I went into walmart with a pedock. (A pedock is a slip of paper used as money for buy what ever is listed given by social worker.) Anyway, the pedock was listed for $200.00 of groceries. After getting all the things I needed I took $200.00 worth of groceries to the register.

Before I continue, when you have pedock, the cashier is suppose to suspend your order and walk with you to the customer service desk with the pedock and receipt. This is to make sure you don't walk out with the unpaid items.

After this cashier had finished putting my groceries through all I said was "now I need you to suspend it." She did and handed me the reciept.She didn't walk with me to the customer service desk, she didn't even ask why I needed it suspended. I COULD HAVE taken that reciept and my unused pedock and walked out of the store put the groceries in my car and took them home free and came back the next day and used the same $200.00 pedock to get another load of groceries.

Of course I didn't do that. That would be stealing and it's wrong. So anyway, I proceeded to the customer service desk by myself and told the woman at the counter what just transpired. She took it seriously and called the manager over who was standing at an empty closed till. He listened to my story and made a sound like "hm" and walked back to his empty closed till and started flicking his pen in between his fingers.

I was shocked that he didn't go and explain to this cashier what she should have done. It would have taken two minutes to explain. Next time they may not be so lucky as to get a trust worthy customer. I know I shouldn't worry about it and what ever their loss but I almost regret not walking out with that free load of groceries. Would have hopefully taught them a thing or two about how important it is to train your employees before putting the on the floor.

October 25 2011

Try phoning in after applying for a job. I'm talking about someone who needs a job ASAP! Customer service told me that Walmart keeps applications on file for 6 months and will call when they are hiring...AND that all companies do the same. That is complete BS! I asked to speak with the person in charge of hiring. When told the people in charge of hiring were in a meeting I said, fine, when my 22 year old son comes in to talk to this person, who does he talk to and where does he find them? She said he has to make an appointment to talk to them. I said that's fine, when he comes in to make an appointment, where does he do this. She said, come to the back of the store in the layaway area and she herself would page the person to speak with me. The fact is, I don't like being snappy, but I had to in order to find out how to even speak with someone to find out if there is a remote possibility of my son being hired. My telephone conversation with her was after several attempts by my son to find out from customer service at the Walmart store, who to talk to about a job, since he had submitted his application and resume several days ago. The lady I spoke with was incredibly rude to me. It's a wonder Walmart has any employees and customers for that matter.

October 29 2011

At least one of you admit that you are an employee, bet you all work there. I asked them why my son was not hired, and they won't give me details. I call them everyday to tell them what a good worker he is. They are discriminating against him and I will be taking this to court and force them to hire him. My son did get an interview and they said he is not what they were looking for and they told him why they could not hire him. He won't tell me why they won't hire him and when I called the store they refused to give me the reason they won't hire him which is why I come to the conclusion that this is age discrimination. I guess I will have to go to a lawyer to force them to tell me why they are not hiring him and sue them for discriminating against him. He should be hired he works harder than a lot of his friends. This is discrimination. If they can hire disabled people, some people with mental ###ness for greeter position why not hire him. Why hire some disabled when someone like my son who can work harder and better than them can take their place. Just the greeter at the door, has some mental ###ness, he is very nice and all but he should not be working when people like my son can do the job better. The only job that greeter is fit for is greeting because he does not have the IQ to do any other job. When I pointed this out to the manager he told me that if I was going to make fun of his greeter that he won't talk to me.

I am not a happy Wal~mart shopper! I went in because I have a leak in my front passenger tire and I needed it fixed. They told me that they couldn't fix it because it isn't the same tire in the book for my car. They are the ones that sold Beth and Jason the tires! Wal~mart put them on the car in the first place!If I had the receipt they said they could have helped but I didn't so they wouldn't fix it! It is stupid! They knew the tires were from them! I was even willing to pay! ARG! If you sell an item you should service it! I think I am going to put this on my Facebook!

Stay away! They treat loyal customers like dirt. I was just at walmart in redding ca proceeded toward the door. The lady guarding the door did not stop me, but she did stop my friend who was carrying some of my bags, since I have a hernia and can not carry much weight. I brought the lady the reciept and she still did not ask to check my bags. After I had carried my bag to the end of the hall again she said I had to bring yhem back a third time so she could now check them. I told her to come check if she wants but I am too hurt to carry the bags over again. I walked over and got my items that she had already checked from my friend and continued back again to the end of the hall. At that point they said dbont come back. I grew angry and demanded a mngr. When the assistant manager came the employees told him I swore at them and was causing a disruption. I told him this was a lie and he said "you being angry is a disruption." ii used to go to walmart 3-5 times a week. Ill never go to any of them again.

I attempted to make some purchases on Walmart.com. When I entered my credit card id number and hit enter it said tha my number was not correct and to try again. I did as instructed again it said number was incorrect to check it and try again which I did. It still did not appear as order went through so I called their customer service to make sure I was not going to be billed and the agent I spoke with stated I "might" have an Authorization hold placed for amount of order 1x but NOT for all 3 so while on the phone with her I checked my bank account and found I had indeed had an Authorization hold placed all 3x. I told her I could not wait for 5 days to get my funds released and she assured me that if I contacted their offices on Monday (the next morning) with my banks fax number that they would send an Authorization hold release via fax and that my money would be released that day and I would not have to wait the 5 days. I called them with banks fax when Walmarts offices opened and gave one of their agents my banks fax number and was first told it would be 5 days. I told her what first agent said and the second agent said ok it will be done today. I specifically asked are you telling me my money will be released today and she said "YES". When I checked at close of business that evening and found it had not been I called them back and spoke with a floor supervisor who told me that they had expididted it but that it will still probably be 5 days. I explained to them my situation of being on disability raising 2 special needs children and how desperately I needed access to my money to all that was said was "SORRY" My bank even went so far as to let them do it by a phone call and they refuse to do even that. I have asked to speak to someone higher than a floor supervisor and was told there is nobody higher up that will speak with a customer. So even though they tell me I am not going to receive any of the 5 items I ordered (totaling $53.46) they are still going to keep my money totaling $160.38 for 5 days! When did we make it legal to temporarily ROB someone!

I picked the stuff, bring to the till, The price was way higher then posted, refused to sell what was on display. Call Manager, Daryl Hill came and took him to the display and he verified the price posted, but first try to threaten, then refuse to sell for that price, When I asked for the complaint call number, replied he doesn’t have, some one will call me.

I asked him give me in writing that he can’t sell at posted price and After a discussion, I got from him in his writing.

I have been dealing with cronic back, legs and hip pain and everytime my doc. fax in a persciption they will say that they didn’t get it i have been gettnig epurdural shots in my back and hip and have to use valum to take before the procedure they called it in 2 days before i go to get the pills they say that the doc didn’t fax it .

One night went to pick up a persciption he stood in the line for 20 min.it was 5 min before time to close they said they couldn’t fill the prescription and didn’t so i had to do without the meds until the next day. another time i went they said that the didn’t have the fax i so i called my doc and was after hours about 6:00 and thedoc. that was on duty he faxed it in i went there about 8:00 stood in the line about 20 min. and while i and this other gentlemen stood there and they were pulling down the gate while we were standing therethe phone was ringing they too busy prepairing to close the pharmacy instead of answering it and when they did get to me they told me that they didn’t get the fax i had to call the pharmacy while i was there the manager said she was ot going fill iti called the doc. back to let him know what was going on again this was again going to the doc. the next day at 9:15 to have the procedure done and needed the pills before i went ihad the doc. on the phone and she wouldn’t talk to him but she did go head and filled but told this other customer that they couldn’t fill his because if it would take too long this customer was on heart med.

He said he had not had them already for 2 day he said he had to wait until he got the money and when he got the money he had to wait untill he got a ride tonight i went ther i stood in line be hind aother customer for 15 min. and there were 2 workers back there standing there 1 just standing there and not opening the other registerwhen they got to me they sai they didn’t have time to fill i have got to go back tomorrw to get my persciption and i went back to cvs which is closer but i like the prices at wal-mart please help with thi s problem!

There is this dumb cashier working for you by the name of Mandy. She really has horrible customer service skills. I had two bad experiences with her and both times the manager took her side.

First I was trying to price match broccoli with my wife. She asked me to show her the ad and I told her that she has no right to see the ad and she should price match it because I don't require and AD. My wife showed her the ad despite me telling her not to or else. After my wife showed her the AD this dummy still refused to price match. She said that the cut of broccoli was wrong. Broccoli is broccoli so I told her either she prices matches or I walk off it it and the store loses money. She still refused to price match. Not wanting to get in to trouble I asked her to cancel all my order($160) and walked out of the store with my wife without getting anything.

The second time I went to her register again. I bought three small chocolate bars. I told her I wanted a large bag for it. She put it in the small bag. I said I bought three items so she should put the item in a large bag. She refused and I had to take the bag myself and dumped out the chocolate bars from the smaller bag. This other lady told her she should call security and I as I was telling her to mind her own business I accidentally bumped into her son about 9 years old. The manager came. I told him in front of everyone that she should be fired because she does not know how to bag, and she took his side. I wanted to embarrass her in front of people because she does a terrible job.

Today this same employee was shopping in her store and I asked her if they had an item in stock. She said she did not know. I told her that she works here and she should know if they have the item in stock or not. She said she is a cashier and she does not know. I continued to tell her that she should know where things in her store is and she probably only got the job because she was having sexual relationships with the manager. She told me to leave her alone because this was her day off and she was shopping. I told her that does not matter, that she works here and whether she is working or if it is her day off she should be helping the customer. Then the manager came up to me and asked me to leave the store. I told him that I would not leave. I as just asking for help from an incompetient employee and maybe he should be telling her to do her job better. He then threatened to call the police on me because I was harassing his employees. I told him to learn some grammar because I was only harassing one employee and employees is plural form. He then called his plain clothes goons and told me that I was banned from the store and that if I stepped foot in his store he would have me charged with trespassing. I wanted to stay in the parking lot because I was not finished this discussion with the cashier and the plain clothes goons told me to leave the parking lot. I told them that the parking lot was not part of the store. They then told me that if I did not leave they would call the police.

This cashier should be fired and this is not over. I will make sure that that cashier loses her job.