Wendy’s
Reviews and Complaints

First the service was absolutely horrible. Very rude employees and managers. None of my food was fresh like I asked and didn't get what I ordered. Asked for jr bacon cheeseburger. There was no bacon on the burger. Fries and nuggets tasted old. Chicken sandwiches were ok except the lettuce looked old. I would rather drive across town to go to a different Wendy's then ever go to this one again!

I hate to complain about my wendys in Newport my again but here's my story as a child wendys is the first restaurant I ever ate at andas a mother is is my 3 kids favorite hamburger joint and now as a grandma my grand kids favorite unbelievable I know lol we just love wendys ok once a week I get my grandkids and we get wendys of course and this is the 4th time in the last 2 months something is wrong were only human right ok we make mistakes but today was the worst i had my neighbor pick up 4 biggie bags and a large chilie so the chilie tasted watered down and burnt at the same time is the only way i can explain it our nuggets tasted old they were hard and the littlest one couldn't eat them the fries were so salty I had to go ahead and make my own the kids wouldn't eat them so I fried up some for them I like salt but they were even salty to me and the burgers the meat was not juicy like usual but dry the bacon was way overdone and I had 1 little onion ring on each sandwich I can deal if only one thing's wrong but today only the drinks were decent also I am disabled and a friend or neighbor picks up my food for me and when I call the store to complain they say well just bring it back and we will re do your order to bad I can't just eat in side the restaurant maybe carry outs are not as important I don't know, I will still eat there even though mcdonalds is right up the road i dont really care for it it taste cheap lol ok so thanks for listening

This is for the Wendy's in Kalamazoo Michigan on sprinkle road I'm just trying to figure out if an employee quites or get fired why are they being hired back I'm guessing this is a family run business or they're just playing favoritism in hiring back people that they are friends with or some kin to I'm trying to figure out why is Denise still working there as a manager because when I was trying to get my order right she was being really rude and talking stuff about me saying that I was a liar and I didn't no what i was talking about I thought that once you quit or get fired you are not allowed to be hired in any Wendy's corporation that's in Michigan after being fired or quitting I know this girl named Yolanda she quit probably about five times and they keep hiring her back as a manager but give all the other employees a hard time they drive them all out and bring back family they only hire family and Friends

My husband and I dropped in. We ordered drinks with our meals. I stood at the ice machine with no results. I mentioned to Chris I might be doing it wrong. An employee taking a break on our side of the counter told me the ice maker wasn't working that we could ask for ice behind the counter. Please be aware that the store was not busy and the assistant manager and employee that took our order just watched me stand there at a broken ice machine with nothing to say.

I went to the counter and asked for ice. Instead of taking my cups and getting ice she stared at the helpful employee as though we were all taking up her valuable time. The employee actually had to say "get them some ice". When she brought the cups back to me they were a quarter of the way full and placed on the counter in front of me without so much as a glance. I asked for more ice and was told, "there is ice in there".

That is when I could no longer stay quiet. There is no reason for a customer to feel uncomfortable going to Wendys in the town they live in. The community both the customer and business support. I own a business in the community and even on a bad day would not treat a customer that way. The manager did come out but I doubt that the employee in question will be advised in any way. His excuse was that he was in the back.

A Stewart

Few hours after eating that meal I had severe diarrhea and stomach pain. I'm a breastfeeding mother. The next day the daycare told me my 5 month old had very lose bowels. Today she's running a fever and has mucousy stools. I called the store manager and reported that today. I had the meduim combo with natural lemonade as a drink. 3 days later today I still feel weak with occasional stomach cramping

I tried to get food tonight but the person inside was not answering the drive thru intercom. They also did not acknowledge me when I knocked on the drive thru window. There was at least one worker inside. It was 11:05pm and the drive thru is ssupposed to be open till 1:00am.

There was at least 4 other cars that came thru trying to order food but couldn't because no one was taking orders.

This wasted my break time at work, and I had to go back to work hungry.

Wendy's
South Miami Blvd
Durham, NC

04/18/19 I went through the Wendy's #[protected] drive through at 12:27pm and ordered a med son baconator combo, 4 pc chicken tenders and a childs nugget meal for my co-workers and I. My receipt number is #3084. When I returned to work (which is approximately 3 minutes from Wendys) I was in shock when I pulled our food out of the bag and seen the condition it was in. The chicken in the 4 pc. tenders and chicken nugget meal were so dried out, burnt and hard that they could not be eaten. The nuggets were thrown in the garbage before I could get a picture but I do have a picture of the tenders attached. In addition, this was supposed to be a 4 pc tender and it was actually 3 and 1 was torn apart to make 2. Needless to say, 2 of my coworkers went without lunch today because of the poor condition of the food. I have attached a picture of the tenders and also a copy of my receipt. I would like to be refunded for the tenders and the nugget meal if possible. My email address is [protected]@gmail.com.

Wendy's drive-through diberville mississippi april 18, 2019 have been sitting here now for 18 minutes waiting on a junior cheeseburger and chili this is ridiculous.. Now it is 22 minutes please do something about this or you will lose a customer for life.. I would not complain but this is something that happens repeatedly at this particular location. Karen k

We were in your store at 362 33rd Ave SW, Cedar Rapids, Iowa one hour ago. The host name is Lawanda. #[protected]

1) Two employees could be seen in the back office area just sitting. People were waiting to be served. Couple ahead of us walked out.
2) I ordered garden salad that I did not get. Our order was "to go" although receipt says dine in.
3) Found the order to be incomplete when we got home.
4) No spoon for chili, no napkins. 12 packages of soda cracker for chili (wasteful).
5) I called the store. Said my salad was in bag, they forgot to give it to me. Ask did I want to come back and get it. Said no, we were already home.
6) Ask about compensation. She said she would set it aside with my name on it and I could get it another time...What?
7) She ended the conversation without even a goodbye or I'm sorry and just hung up.
Terrible customer service!

My email address: [protected]@yahoo.com

Thank You