Wendy’s
Reviews and Complaints

Tonight my girlfriend stopped once again at wemdys on 2100 Ross Clark circle to bring dinner to me at work. I have a severe allergy to eggs and can't have mayo other than the fact it makes me nauseous to even smell it. I was on the phone with her for 18 minutes while she was in the drive thru with one customer ahead, who was longer than usual because thier order was wrong, before receiving the order. She was charged more for the sandwich and side because of not wanting the drink, which is "ok". But when she gets home guess what. A gallon of mayo for the second time in 3 visits. My 3 children and I eat at Wendy's A lot on my weekends with them because we are on a budget and I refuse to eat at any other burger place except sonic. But to go out of your way to support a brand that doesn't care about service at all puts my loyalty there where McDonald's is. It's more work to put mayo on a burger than to leave it off. Definitely less work than typing this because nobody will answer a phone at the store or hotline. A response would be appreciated. If not, a few more dollars at the grocery store would probably be the same. Thank you.

I ordered the large with what appeared on the sign to be a double sized tray, with 2 ice cream size scoops sized portions of guacamole.

The tray was 5 x 5', I said ..figures. I'm not even sure what I paid cuz I got no receipt.

Any way...I rushed home w dinner, and, said, can't wait to see the size of those scoops of guacamole, again which appeared On the menu to be big icecream scoops.
I opened it up it was expertly put together and looked appetizing. Here's the clincher, Not even a tsp. Size spoonful of guacamole. WTHeck

I was bull. Enough to stop eating and zip off to you this email. To make sure your manager at the store in Marshfield, MA. HAS an immediate employee meeting. Perhaps I'm guessing the employee, a young pretty girl, at the drive thru window, w/dark hair. At approximately 6pm..today. May not have been the culprit who forgot that, but should check the order against the slip before it goes in the bag or out the window at the drive thru.

That said, the salad was good just the same I think I paid too much.

No biggie,
I'm sure it won't happen again Very
.disappointed, Marilyn Lyon.

I was in the drive thru and the girl working the speaker was apparently on drugs or drunk because she just said "what"
When I pulled up then started laughing and wouldn't take my order after about 15 minutes of just rambling she got my order or at least I thought she got my order but sadley
She gave me the complete wrong thing, she wasn't wearing a name tag or I'd give you her name.

First I am not one to complain but this was the 2nd terrible exprience with the same drive thru worker. She is extremely rude and it is very obvious that she doesn't like her job. She acted like I was putting her out asking if my sauce was in the bag...without looking she said "yeah" that was the only word she ever said to me. But no wasn't in the bag, neither were my crackers, spoon or straw, ketchup or napkins that I asked for. For the 2nd time she has waited on me with the same terrible attitude and left everything out. I even had the wrong sandwich on my son's 4 for 4 again. And couldn't eat my chili without a spoon at work.

I recently dined at my local Wendy's in Barnesville, Ohio. I got the avocado chicken sandwich. It was horrible. The chicken was so tough I could barely tear it apart with my teeth. The avocado paired with the chicken was so bland, the worst sandwich I have ever had at a restaurant. I was very angry to have spent $9.00 for such a nasty tasting combo. This experience makes me reconsider wanting to dine at Wendy's in the future.

Hi my name is Christopher Nielsen I worked for the sandy Utah Wendy's until yesterday when they fired only me cause a new kid didnt do a job right also they haven't been paying me all the money on the pay day and their store is going down the drain there are many code violations like a burnt up wall plug and bad pipes the store always smells like rotting puke in the kitchen also the wall plug by the fry station deep drivers always sparks. And I am going on vacation to south Carolina in 2 weeks and am going to be there for a week and they refused to transfer me up to the store I asked them to so I can still work while I'm up there.

I was just in drive thru line at Wendy's 2811 Getwell, Memphis, TN
In line approx. 25 min. before I got to speaker...After about 5 more minutes more a voice said "could you wait please?". At that time there was 1 car at window, a long space, then me at the speaker.

After the car drove off, she took my order:
1/2 apple pecan salad with ranch dressing, 3 piece chicken strips with ranch dressing, 1 bottle of water. Price was $10 plus..When I got to window, I watched as she very slowly entered orders in the computer...I assumed she was very new...I commented that they "must be very short-handed today". She said "no". It was the customers not knowing what they wanted to order, that took up time.

Then...she asked me to pull over to" Wait "for my order...after pulling over for about 10 more minutes, I decided to go inside. As I opened my door..someone brought the order out. I had to rush back to work to eat at my desk, since my lunch hour was over. Then I opened the sack...and no ranch dressing at all.

Wendy's is about a 5 min. drive...I left the office at 12:05 and arrived back at 1:05...meaning I spent about 50 minutes in line and/or waiting.
This is my second such experience there in a relatively short length of time.

Nancy Hill
[protected]@gmail.com

The Wendys in Chattanooga Tennessee located on Highway 58 is the worst Wendys ever. The staff is horribly slow, everyone is either eating food as it cooks, talking or texting on their phones or being rude to customers. I will continue to tell everyone about this behavior until something is done about it. Managers are the worse! Especially the short plump lady whose name begins with a T!

On april 21st I took my kids to eat at Wendys on Narcoossee rd. Orlando and the ate the Son of a baconator and after that I took them to a sleep over because my wife and I and some friends were going to an Event then I got a phone call saying that one of my sons started to vomit alot and was pale I did not go to the even wich I had bought tickets for and picked him up and left my other son there then the next morning another phone call that my other son started with fever and got pale and also vomiting alot. The only thing they had eaten was at WENDYS.

yesterday 21 April 2018 at 8:40 pm. buy two offer 4 four meal at 11 pm I started with nausea and diarrhea I have a 2 year old boy who ate only the nuggets as he does not know how to vomit he started with diarrhea at 11:10 without until today I could not get there to the hospital since I did not have the strength to get there since my body exposed all the food that was 2 Jr chessburger uñ4 nugget and a side of fried potato my partner took food for his two children both boy are currently in the hospital which is consider an outbreak once you have the hospital document we will be taking a letter to the matter because I lost a day of employment and pain to vomit 9 times a situation I do not want anyone

Stopped in for a snack at 1:45pm on last Sunday. Drive trough crew was very unprofessional. At the drive through, during the initial order there was noise in the background and the order taker was obviously distracted by what sounded like flirting and hitting on a female coworker which was audible to anyone at the drive through or in the store. This overtly objectionable behavior may have a place in the back seat of a car, but is totally unacceptable in a business environment.

On reaching the window, we were informed that they did not have chicken strips available and that it would be 7 minutes wait, which was begrudgingly allowed. After almost 15 minutes of waiting I went inside to talk to the manager. A black woman with an attitude finally emerged from the back room after leaving the counter unattended for several minutes.

I was informed that I would not be allowed to address this problem with the manager, but she would give a refund if the food (which after 15 minutes was delivered) was returned a partial refund would be issued since most of the drink was consumed during the ridiculously long delay in getting our order.

We have literally eaten out 20, 000+ times in the last 40 years, and this was the most disrespectful travesty we have ever had to endure. If this was my franchise the incompetent management and staff would be fired or taken out back and shot (if this was only China).

I have been a customer of Wendy's Store # [protected] for several years. The drink machines of the store have been replaced and now the drinks taste awful and are watered down.

I complained to restaurant staff. They were understanding, but told me that there was nothing they could do about it. They further told me that other customers have also complained about this and management has been informed about this. Nothing seems to have been done about it

I sent an email to Lacy Noren at the email address printed on the bottom of my receipt (lacy.[protected]@muyhamburgers.com). I am told Lacy Noren is a Manager responsible for several stores.

I did not get a response to my email from Lacy Noren and nothing has changed. I assume Lacy Noren is too busy to address my complaint!

I am sending you this complaint, in the hope that you can resolve this simple problem.

If necessary, you can reach me at the below email address.

Thank you.

Kartick Kudtarkar
[protected]@yahoo.com

I went to the drive thru at the Wendy's on Township Line Ave and Haverford in Haverford Pa. I ordered two 4 for 4's and an Avocado Chicken Salad and was told my total. When I got to the second window to pay, I was asked if I ordered a salad and which one I ordered. The cashier then told me they didn't have the salad and asked me to tell her what the sign said because she couldn't see it. I was then told they did have the salad and charged more for it because it wasn't added to my original order. I was given two half salads, although I asked for a full. When I got home, I found that I was given one soggy avocado salad which was full of chunks of iceberg lettuce and the second salad was all iceberg lettuce chucks and about 5 pieces of chicken and no avocado, with soggy tomato. I was looking forward to your new salad and am very disappointed that I did not get to experience it.

I often go to the local Wendy's near my home, but I will never return to that location again. It is located at 2363 east Aurora rd Twinsburg Ohio 44087. I went Thur the drive thru after a long day of work. The girl working the drive Thur had no clue what was on the menu. I ordered the asiago ranch grilled chicken sandwich combo with a strawberry lemonade. First she didn't know that that sandwich came grilled, then she didn't know how to up charge for the drink. Then when I pull up we are told that there is a wait on the fries, which is fine. After 15 minutes we receive order without fries. Therefore I have to go in to get the fries. Then upon getting home I realize that I have not received the correct sandwich. I feel that all the employees at this location are new and lack proper training to perform the job that they are given, this makes for an unpleasant experience.

On monday evening I went to the wendy's on mlk to get a southwest salad with no avacodo & no pepper jack cheese. I get home the had gave me iceberg lettuce instead of romaine lettuce so I call back and tell them they gave the wrong lettuce ceecee apology's and said they would replace it now or another day so today I went to get it replaced and the manager on duty had a nasty attitude about the situation after asking about my replacement she gets on her cell phone and walks away i'm trying to tell about I didn't want avacodo or pepper jack cheese she walks away so now i'm trying to get a employees attention to let her know she says ok but when I get home I still had avacodo on my salad so I call back she was rude they need better customer service or manager

Hi I went to the Wendy's on Broad and champlost in Philadelphia Pa near 5900 block I been here few times my problem is that I've bought chicken nuggets last time and they were really hard I know what fresh nuggets taste like these were so hard I didn't eat them and today I went during my lunch hour I spent almost 9.50 on a meal I did eat the fries but the chicken sandwich is not fresh it's an old patty I took one bite and couldn't even eat

The chili is watered down it's no seasoning in it I've took back my food to be replaced it's not good at all the manager lady told me the day manager watered his chili down but she still served me the same chili i didn't want I'm up set and i can't keep driving back to this restaurant when i live on the other side of town they also served me over cooked chicken nuggets i had to take back

I'm Theodore jackson sr I've been working at the Wendy's on Arlington and Waterloo akron Ohio 44306 for 2 I've been putting away the truck and opening grill by myself for 2 1/2 years the past eight months we've got new management and I been asking for a vacation to no avail I been descriminated against by management I've been provoked would like to talk to someone higher higher the district manager

On March 25, 2018 around 7PM, I ordered a small cup of Chili from the Wendy's located at 13724 Little Rd, Hudson, FL 34667 and when I got home and took it out of the bag to eat it, the cup was only half full. Now I completely understand that it is a cheap menu item from a fast food restaurant and it is probably ridiculous that I am even taking the time to complain about it but I still expect to get a full cup because that is what I am paying for. Thank you for your time.
Sincerely,
Tara Vause

On 3/19/2018, around 5:45pm, my wife and I stopped at the Wendy's restaurant on route 36 in Marysville, Ohio. We placed our order thru the drive. My wife order the chicken nuggets meal. After we received our meal we were headed home. My wife pulled out a chicken nugget and noticed that it had a hair attached to it. when we returned home my wife threw the meal into the garbage.