Wendy’s
Reviews and Complaints

I went to Wendy's in Hazel Green Al. this morning at opening. Date is 8/31/202. I ordered coffee and was informed that they didn't have coffee. So I pulled off and went to another store. On my way back I noticed a gentleman I know waiting to pull out of Wendy's. I stopped and spoke to him and noticed that he had coffee. This was 10 minutes after I went through. Well I really don't appreciate the manager lying like that. She's very rude and unprofessional. And this past Sunday I was told they were out of bisquits at opening. I think they are profiling people. Wendy's will never get my business again.

I ordered a bacon and cheese potato and a medium coke. I ate 2 bites before i stirred my potato to mix the cheese and bacon together. I discovered a worm more like a centipede was in my potato. It was hard as it was cooked/ baked in the food.

The manager was so rude to me and I'm very understanding but I have a weak stomach and it was very unappropriated to treat me that way.

Sat in the drive through line 5 minutes and called the store no answer of course. Then they came to the speaker and the car in front of me ordered. Pulled up to the speaker and waited another 5 minutes. Said hello. A young lady said hold on a minute about 3 minutes passed before they came back to the speaker. Once we ordered and pulled around the car in front of me was still waiting at the window. In all it took over 20 minutes to get my order with just one person ahead of us and my food has a fly in it and the rest is cold! Im so pissed right now. RIDICULOUS This is the second time. I’m done with this store and wouldn’t recommend it to anyone.

On August 24, 2023, I ate at Wendy's on 7515 Niagara Falls Blvd., Niagara Falls, NY. For the first time ever, I had a sandwich that was not up to past experiences, but what I want to complain about is the sanitary conditions at the restaurant. I wanted to wash my hands. The water in the bathroom didn't work. There was NO water. I had to use the sink in the men's room. In both the Ladies and mens rooms, the floors were absolutely filthy. Up to a height of about 4 inches, there was filth and mold on the walls from the floor up. I complained and was told "we can't fix the water". Ok. The person I complained to was working with cash bill that she was feeding into what appeared to be an electronic safe. She later used the bathroom. To think people working with food are handling money and using the bathroom WITHOUT washing their hands is totally alarming.. I was nearly sick from the experience and will not eat at that particular restaurant in the future.

Nobody to take orders. Refused cash. Had to order from kiosk and pay with card. Do not have store number as we left and went someplace else to eat. I am very disappointed in the lack of service. I also called the store several times to get the store number and kept getting hung up on. We spent 35.00 at the other restaurant (not another Wendy's) and spoke with two other people who had left Wendy's due to their lack of service.

I have been into the Wendys at 6335 Allentown Rd Camp Springs. MD 20748 several times and every visit I have been in there I end up leaving going to the one Clinton for service. This is unacceptable for retail workers . I have worked in retail for over 30 years and I know customer service. And they definitely don't have they will look at you and not say nothing like you are invisible. So I will not give them my money

I went to one of your drive thru windows, on August 17, 2023, and placed my order, paid for it, with my debit card. They did not give me my card back right away, or the receipt, I had to drive around the Wendys and go in to get my card and reciept, no explanation was given, they just returned my card and receipt, when I spoke to someone inside she just told me I must have pulled off before they could give it to me, No they closed the window on me when I was in the car and left me at the window thats why I came inside to get my card and receipt.

I will never go there again.

Today I went to Wendy’s on the corner of Queens Blvd NY I ordered 5 ghost pepper sandwich combos. I handed the cashier 100 dollars and she began shouting to someone with a headset and she began staring at the 100 dollar bill and the lady with the headset looked at my money said something to the cashier who proceeded to tell me my money is good however they will not accept it. She mumbled something about a machine being unable to read the note. I paid my 63 dollars with another note and the cashier proceeded to summon the same lady again. At this stage I was about to take my money and leave however they took my money and gave me my change in old notes. I asked the lady who rejected my old note why was my change in old money. Her response was very disrespectful and condescending and she walked off without a proper response. I will never go to Wendy’s again.

I want to complain about sexual harassment, my daughter works on location on 23rd Ave and Camelback. and she has come stating that her supervisor has talked about people getting sex and also many things they talk about staff getting or exchanging intercourse, and they will be talking about sexual stuff between her supervisor and staff. also she has had previous altercations between her and adults my daughter is 16yrs old and she did called the police when an incident arrived and they di not do anything about it, she recently has been asking management to get her schedule back since she started school and they have not responded to her in any type of way, they will always be yelling at her and since she has not been showing up for work because of her school schedule nobody has reached to her to let her now what it's her new schedule, I have tried to contact the corporate a couple of time to get a better answer nobody has ever returned my call regarding this matter, all i know is that my daughter has come home crying because managers and supervisor have made her feel less and I know nobody has ever reached out to me if the matter has ever been resolved. this is a nightmare, these supervisors and managers are only here to explode our children and do nothing when it becomes to harassment or any type of abuse.

Wendy’s located on Main Street Mohegan lake New York. Sunday August 6, 2023 at 11am. I ordered strawberry salad and blueberry pomegranate drink. Hubby got double burger fries and drink. We had to ask for ketchup napkins and straws. Husband top burger bun was hard. My strawberry’s were old. Chicken was good. Unfortunately my drink tasted like soap. I would not even drink it. Very disappointed. Usually I get a nice meal at Wendy’s. Husband likes Burger King. He’s not coming back. He could not believe we had to ask fir straws and napkins and ketchup. Not sure what’s going on.