Wendy’s
Reviews and Complaints

often enough it is not the businesses job to contact family after an accident. It is the police, hospital, emergency services.

I cant say it is right but unfourtunatley the law works on the employers side rather than the employee. However if you can prove that overworking your husband is what caused the incident and he has a medical note on file then you may have a lawsuit on your hands. I would definately make an appt with a personal injury atty.

Also the number to corp office of wendy's is

Wendy's Consumer Relations - United States
Wendy's International, Inc.
One Dave Thomas Blvd.
Dublin, OH 43017

Phone: [protected], ext. 2032

We went to purchase 10 double cheeseburgers and 3 fries. The problem is when we got home we seen we were shorted a few burgers and fries were hard..But that's not all, the burgers were singles not doubles. We live 30 minutes away and had to go back just for the order to get done wrong again. And saturated with lots of mustard. The meat on 3 of the burgers tasted or felt like they had either been reheated several times or over cooked and reheated. Not the first time it happened but very rare. We waited at the speaker for them to take our order for around 15 minutes and another 20 minutes just to get the order just for it all to be wrong and have to make second trip and it still wrong. The only good thing is attitudes were. Please let me knpw what we can do. Thanks. Troy Alabama. Melisa morgan please contact me.

The chicken was completely different than what their chicken nuggets are. Wish they would bring it back

Yes, the Asian chicken is a big rip-off. Nearly $4 for six dinky chicken nuggies. definitely not what I expected. They would be good if there were more of them for the price. Heck, it was about a dollars worth of chicken. how cheap.

It tastes good because I was super hungry, but it DOES NOT look like the advertisement. It was some chicken nuggets FLOATING in some Asian ripoff sauce. I only ate and continued to eat WENDY'S, because I love DAVE THOMAS and his commercials...but he has died and it is no longer owned by the family...! Freakin ARBY's owns it! :-(

You have no case. Whining is not a basis for a lawsuit.

You should be more concerned that you plan on marrying a fast food worker. At least set a higher bar for yourself as a woman.

NO LOUD CAPPING IT KINDA SUCKS TOO READ IT YOU SHOULD CALLED THE SUPERVISOR AND ASK FOR THE MANAGER TOO STOP AND TAKE THEIR WORK SERIOUSLY

I ordered my food at around 8:15 PM after waiting in line for about 15 minutes, left at 8:59 PM with NO food. They had me waiting for so long. After 2 customers who ordered after me recieved their food, I went up to the counter to ask if they forgot about my order. They did, then after seeing 3 more customers who ordered recieve their food even after I reminded them of my order, I went up and asked for a refund. They didn't even offer me to have the sandwich for free. Horrible service and absurd waiting time, how about finding people who can actually do the job!

I worked at wendy's for about a year and a half. Since I been there, I saw with my own eyes one of the top managers (elena) cheating on her own husband having sex in the back of the store where we keep food for the customers! I gave the complaint to the other manager harriet) over top of her, and she dismissed it and got mad and told me to go leave work and go home. I felt that I was doing the right thing about bringing it to someones attention because of all the diseases that could be spread when having sex around food! And for what I found out later on, that elena was taking medicine for herpes. That even makes the situation worse. Anyway, now that I have covered the disgusting part, here's the ignorance part. For me bringing the situation to the other managers attention (Harriet) has made (Elena) hold a grudge at me and threatened me many of times that she was going to get me back. Since then, I have been suspended, had my hours reduced and treated with ignorance, all because I brought a nasty situation to someone (Harriet) that I thought would handle it professionally. The two top managers (Harriet) and (Elena) work together on the morning shift so therefore whenever someone whether customer or employee has a complaint, it goes no further than either one. For example:when I brought the complaint to (Harriet) about (Elena) having sex in the store around food, during working hours (Harriet) said "again"! And the only punishment she received was nothing at all!

Well..

let me begin to tell you about my little adventure with wendys is chillicothe ohio. me and my family went in around 9:20 pm to get a snack before heading home. the lady on register asked " are you guys ready to order now? " but being in the fast food industy i let that slide. my mom started the order with a kids meal for my younger sister.. than my other sister ordered. this lady interupted us and informed us that we were confusing her and we needed to slow down. again i didnt say anything cause i know fast food. my dad stood up there to wait for our food while the rest of us sat down. i sat down and realized that we were missing a drink. i walked up and told my dad. he told the lady on register and she refused to give us the drink we paid for. she said she made it and doesnt know what we did with it. so the manager comes over and takes the side of the lady on register. saying we were rude and loud. let me tell you we did not once raise our voice. so we took our food to go and left... and we were missing half our order. so needless to say my family will never eat at a wendys again. POOR SERVICE!

I went through the drive thru, something I don't usually like to do, as the order usually gets screwed up. I didn't receive a straw, so I opened the lid to get a drink from my soda. It was well over an inch from the top of the cup. As I paid over $2.00 for the drink, I expect it to be full. When I got home and looked in the bag, did not get a receipt, or else I might have called the store. Also did not receive any eating utensils, napkin, etc. Kind of hard to eat a salad without a fork.

I can not believe that management did this... I ordered a double burger... I was given a hamburger with 4 patties on it... When I explained to the manager about this, she then explained to me " we ran out of patties so we resorted to using JR. burger patties instead... These patties are so thin after cooking there is hardly any meat left... You would think I would have been made aware of this before I made my purchase... Of course they wouldn't do this, they are afraid of losing a sale...

My girlfriend was six months pregnant. She is a vegetarian. She was so hungry that she started gagging and wanted to lay down, but needed to eat. So since I was driving I stopped and went to the nearest place for food. Wendys. After waiting in line for twenty five minutes despite there only being two other customers in the store, and probably five employees working drive-through window that I could see, someone finally took my order. I asked for a cheeseburger with everything on it, except NO MEAT. Yes, I want a burger roll with lettuce, tomato, etc.. and skip the burger. I watched the girl that was working the assembly line of food, watched her mess up several times by putting burger patties onto the rolls, and then throw them away. By this time, I had been waiting well over half an hour (which is standard time there, go check yourself - I just didn't know it at the time.) for a cold roll with several condiments on it. The manager went over to the girl to see what was taking so long, and when she saw it was to have no meat, she said to the employee, and I quote, "oh, haha.. that boy should just go home and make his own f*cking sandwich." It took all of my resolve not to show any anger and feed this woman her own nose, but I had to choke it down because I needed the food for my girlfriend.

Rude service at Wendy's. The girl (Only girl) at the counter who took my order had the most racist demeaner. She should have just just asked me what the Fu*k I wanted to order. The manager looked just as lame and not caring. I won't cater to Wendy's until I see an approvement in their staff attitude. Very unprofessional organization. This particular Wendy's is on Baseline & Ellsworth in Mesa Arizona. In retalliation I poured some Ketchup on their customer eating area rug floor. Improve or get more ketchup revenge Wendy's.

First off I was out with mychurch friend to wendy's
a couple of weeks ago on a friday nite and it made
me sick there were flies houvering all over us and the glass windows and our
food. then about a week later my daughter went there with her boyfriend and this empolyee named nikki and dustin were very rude and nasty to my daughter for no reason at all I'm not going to patron this resturant again for sure clean it up and your employees too

So i'm hungry go around the corner to wendy's and pull up at the drive thru. Ask the cashier to hold for second while I decided what I wanted to order. I guess she didn't hear me then she ask to take my order then I guess me having to tell her to wait again made her upset. So when ready she ask me to hold with no one in line then I said hello and she repeated oh I need u to wait. So finally I had to drive around to the window to place my order and then I recieved o receipt with my order. To top it all off the manager walk right past the window and looked at me like I was crazy! Something needs to be done about those type of people

Wendy's restaurant on 114th street in rockaway beach, new york, I sat in the drive thru for about 7-8 minutes. when they finally came to the drive thru everything I ordered they did not have (large size meals, no baked potatoes, no chicken nuggets) on occassions they do not have the proper condiments. Also I witnessed a staff memeber changing the garbage bag with the plastic gloves and as soon as he fininshed throwing it out he returned and started putting hamburgers to cook with the same gloves he had on when he was messing with the garbage. I spoke to the manager who 's explanation was he did not touch the garbage only the bag...

My 2 yr. old son recently fell and scraped his knee pretty bad outside of one of our local stores, due to grease on the sidewalk from an employee flinging it all over the place. I think they were throwing it into the dumpster. I told the cashiere while I ordered some food for my son and I. While we were waiting for our food I heard her telling someone "I saw the scrape it looks pretty bad and it's still bleeding." They gave him a toy for 3 yrs and older, they didn't even bother to ask me how old he was ! Another careless mistake ! I asked them to clean up the grease so no one else would get hurt but after lunch when we left it was melted on the sidewalk. This store in Sanford, florida located in the seminole center in front of super walmart has NO concideration for its customers and no compassion for little children ! The district manager did contact me the next day and informed me the owner would call me 3 days from then on monday the 9th of march 2009. No one called me, go figure, so I called the dist. manager back. He stated the lady was not back yet she would be back today which was tuesday the 10th of march and to call back around 3:00 p.m. . WHAT?Why should I have to call back? Don't you care about customer satisfaction or small children getting hurt on your property because of a careless employee ?

Their might be new workers their if your orders are wrong but it this happen continuously that means that the cooks didn't use grill tickets; grill ticket are ticket that show special orders to the cook; and the person sending the order through drive through didn't care too look if it was right. so next time when you order something just take 10 seconds just too look inside the food if its right.

Just got a fish sandwich in Everett Wa and it had a worm in it.

I just bought the fish sandwich and found something that looked like a worm in it! I highly recommend NOT to purchase this sandwich.

I just watched the fish sandwich commercial on TV. They never say the fish is good. They do say the fish is North Pacific Cod. They will only have it for a limited time.

Us too. My fiancee and I in Columbus and my Mother and father in Zanesville. Both were equally appalling. They had a tinny-metallic aftertaste that was sickening. Manger didn't care so we trashed em and went on.

Wow I can't believe $3.69 Is even worth writing a bad comment. I haven't had the sandwich and if I did and it sucked I throw it away. I suggest you order a salad.

gue memang gga bisa membuat batu menjadi patung & gue juga gga bisa membuat kayu menjadi lemari tapi yang gue bisa hanyalah membuat
lloe tersenyum di saat lloe sedang sedih:)
gue punya mutiara nech buat lloe_
anak cicak sedang mencari makan
bersembunyi di balik papan
orang bijak pastinya mamikiran
hari nech & masa depan

Are you ###ing serious?

Earthworms?

###! I'm never eating another damn hambruger!

Wendy's Corp. is the largest importer of domestic grown earthworms, earthworms are FDA approved filler for beef products (i.e. soy bean, fat, etc). Next time you bite into a Wendy burger take a closer look at the odd looking oooze coming out of the holes... It's earthworm exoskeleton... mmmmmm enjoy

While any person has the right to know what they paid for, there was no reason for you to act the way you did. She gave you your total. All you needed to do was ask her to read back to you what she rung in. In my opinion, you really were asking for too much, especially if the store was getting ready to close. The printer was broken, and it's out of an average employee's control at that point. You really didn't deserve an apology for something she already explained to you just because you feel inconvenienced by a broken printer and not receiving an in-hand receipt. Just a complaint for nothing.

When the receipt printer is broken, it's broken. Unless you had reason to doubt that she rang in your order wrong, or were on the clock for work, it wasn't very necessary to take time out of her (closing!) work schedule to write a complete list of what you purchased, as a total would have sufficed, particularly if there was anyone in line after you, in which case you were holding up them as well.

I was also served a raw chicken sandwich from the Wendy's in Woburn Ma. It was late and dark so I didn't realize until a couple bites in, when I couldn't bite theought the sandwich because it was raw. Of course no one answered at the restaurant and their customer service isn't open. Hope I don't get sick!

Hello, my name is Taquelous Cseh and im filing a complaint about my wrongful termination on monday august the tenth. Me and manager Crystal Walters had a disagreement and words were exchanged also name calling.I felt that my side of the story was just as important as Crystal Walters but General Manager Paul Niggeman Didn't take time out to hear my side and he terminated me without documentation. The documentation was written after the fact not while the disagreeing was going on, and i felt that i was wrongfully terminated. I have worked for wendys for two years and 6 months maybe one written statement in my file, i hardly got into trouble and i have had three raises since i've been employed there. I have hired an attourney that said my case is well worth it and would love to represent me and of course something could be done. All i want is my job back at the wendys on memorial, but if i can't receive it then i will have stick with filing my unemployment. I'd very much rather have my job back at memorial. I would like to thank wendys for giving me the time to explain my situation since i couldn't do it at my jobs onsight like i was suppose to. I hate to take it this far but when one person isn't doing there job, you have to go a step higher until you seek justice. Thanks Taquelous Cseh

The same thing happened to us last night. When we called corporate they hung up on us the first time and said since we had a rude tone in our voice they would not help us. We took the sandwhich back to the store and had the same result. Because we were upset they refused to help us. The manager walked away and refused to give us a refund or new food. My boyfriend asked for the owner's information but they just ignored him. He went back in again and this time recorded the whole thing. We actually have it a Wend'y employee on film saying he should have ate the sandwhich and died. I intend on posting this video and will never buy anything from them again. They had nerve to call the police because he wouldn't leve until someone helped him. The police didn't do anything to him. They said they would get him his money back but he said that's okay because it has gone beyond that. All I can say is what if a kid or elderly person ate that sandwhich and died. I according to Wendy's it would have been the customer's fault. All I can say is I hope I don't get sick or die from eating their raw food. Although if I do, it will apparently be my own fault.