Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Fast Food Chains Wendy’s Crappy customer service
Wendy’s

Wendy’s review: Crappy customer service

M
Author of the review
10:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a Veteran, disabled, retired after 28-years military, and a Pentagon 9/11 Survivor. I stopped by the Wendy's in Key Largo FL on Sat, 21 Oct 23, and ordered a meal in the drive-thru. When I paid, I asked the (looked like the) manager at the window, if I could get a cup of water for my service dog. He refused. We spoke back and forth, but he just didn't want to be accommodating.

Next, as he was handing me my order (I had already paid for it), I refused to accept it and told him to shove it up his [censored], and drove away. I went next door to BURGER KING, did NOT order anything, and the nice lady at the window, happily and smiling, provided me a full cup of water for my dog! I WILL NEVER PATRONIZE ANOTHER WENDY'S.

I am active with the Boy Scouts, my religious center, son's school, homeowner's association, and veterans organizations (VFW and American Legion). I will speak about this, on all social media platforms, every week, for at least the next year. This store is a franchise which needs to change to a company store!

Desired outcome: HAVE WENDY'S CORPORATE TAKE OVER THIS PARTICULAR FRANCHISE OPERATION !

More
Send message
Copy link
Report
0 comments
Add a comment

More Wendy’s reviews & complaints

Wendy’s - treating employees unfairly 173
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wendy’s - Food causes diarrhea 17
Wendy’s - changed the formula?? 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wendy’s - severe food poisoning 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wendy’s - we got shot by a security guard in one of the restaurants! 9
Wendy’s - Assault by employee 3
Wendy’s - Not able to get my check
Wendy’s - Wendy's breakfast
Wendy’s - customer service 1
Wendy’s - food/ service
View all Wendy’s reviews and complaints

  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
    +1 (888) 624-8140
    Click up if you have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (888) 624-8140 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (888) 624-8140 phone number
    Customer Care
    +1 (614) 764-8478
    +1 (614) 764-8478
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-8478 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number 3 3 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-8478 phone number
    +1 (614) 764-3044
    +1 (614) 764-3044
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number 1 1 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3044 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3044 phone number
    +1 (614) 764-3368
    +1 (614) 764-3368
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3368 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3368 phone number
    Media Contact
    +1 (614) 764-3300
    +1 (614) 764-3300
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3300 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3300 phone number
    +1 (614) 764-3327
    +1 (614) 764-3327
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3327 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3327 phone number
    Animal Control
    +1 (614) 764-3311
    +1 (614) 764-3311
    Click up if you have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number 0 0 users reported that they have successfully reached Wendy’s by calling +1 (614) 764-3311 phone number Click down if you have unsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number 0 0 users reported that they have UNsuccessfully reached Wendy’s by calling +1 (614) 764-3311 phone number
    Vice President Investor Relations
    More phone numbers
  3. Wendy’s emails
  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
Wendy’s Category
Wendy’s is ranked 8 among 60 companies in the Fast Food Chains category
#06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar

Most discussed Wendy’s complaints

uncooked chicken and cold fries
9
(opinions to this review)
 Money
3
(opinions to this review)
 Lost id wallet in Wendy's
2
(opinions to this review)
 Item not as described
2
(opinions to this review)
 Denied employment
2
(opinions to this review)
Wendy’s Alternatives
Jack In The Box 896 reviews Hardee's Restaurants 574 reviews Boston Market 206 reviews Jimmy John's 144 reviews Whataburger 592 reviews