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CB Fast Food Chains Wendy’s Crappy customer service
Wendy’s

Wendy’s review: Crappy customer service

M
Author of the review
10:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a Veteran, disabled, retired after 28-years military, and a Pentagon 9/11 Survivor. I stopped by the Wendy's in Key Largo FL on Sat, 21 Oct 23, and ordered a meal in the drive-thru. When I paid, I asked the (looked like the) manager at the window, if I could get a cup of water for my service dog. He refused. We spoke back and forth, but he just didn't want to be accommodating.

Next, as he was handing me my order (I had already paid for it), I refused to accept it and told him to shove it up his [censored], and drove away. I went next door to BURGER KING, did NOT order anything, and the nice lady at the window, happily and smiling, provided me a full cup of water for my dog! I WILL NEVER PATRONIZE ANOTHER WENDY'S.

I am active with the Boy Scouts, my religious center, son's school, homeowner's association, and veterans organizations (VFW and American Legion). I will speak about this, on all social media platforms, every week, for at least the next year. This store is a franchise which needs to change to a company store!

Desired outcome: HAVE WENDY'S CORPORATE TAKE OVER THIS PARTICULAR FRANCHISE OPERATION !

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  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
    +1 (888) 624-8140
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    Customer Care
    +1 (614) 764-8478
    +1 (614) 764-8478
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    +1 (614) 764-3044
    +1 (614) 764-3044
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    +1 (614) 764-3368
    +1 (614) 764-3368
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    Media Contact
    +1 (614) 764-3300
    +1 (614) 764-3300
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    +1 (614) 764-3327
    +1 (614) 764-3327
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    Animal Control
    +1 (614) 764-3311
    +1 (614) 764-3311
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    Vice President Investor Relations
    More phone numbers
  3. Wendy’s emails
  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2024
  7. View all Wendy’s contacts
Wendy’s Category
Wendy’s is ranked 8 among 60 companies in the Fast Food Chains category
#06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar

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