Wish
Reviews and Complaints

I ordered 2 mop buckets and mops, this was one of my first orders, some months ago, and still I have not received them, also I cannot see them on wish anymore, and I cannot view them on my past orders, I am not happy, I paid for them, I want my mops and buckets, where are they? I don't have photos as the items are no longer on wish, what else can I do?

October 26, 2018 wish charged $128.40 from my visa card. Which was something I didnt authorized... I asked for a refund on my card and I believed I was refunded on wish cash. And I dont want nothing to do with wish at all. I just want my money back... I have send alot of messages emails and photos to wish customer support.. And they are still asking for prove instead of solving the problem... They just keep saying that its not enough prove. I dont know who bought things on wish but it wasnt me. I have to authorize it and I didnt... Its already been a couple of days and I need my money. Ive dine everything already to try to get it back but they dont happen to care of my problem.

I want my money back. I want a refund. It was never delivered. I am no longer in mexico I have waited 4 months. I want my money back. I will say this again so you understand...
I want my money back, you know, its called a refund.
Today
Stop senting this back I have no idea where the address is you bunch of fk witts all patience is out of the window with yous...
Look at the screen shots its been that long I cant even open the link...

I bought a cell phone off wish.com well the phone Is completely different then the one I ordered operating system, storage battery dies super fast I was just going to buy a new battery but cant find a matching one anywhere everything is different from the description on the cell phone I'm so annoyed with wish.com right now I got this for my son and you screwed me over... now I have to wait 2-3 days for an answer I want what I ordered I dont want to wait to send it back just send me the phone you but in the description

I'm very upset you wrote me saying that I had too many refunds will guess what that's not my fault if you send the right things they wouldn't be rebounds first of all I don't want to refund I wanted the product I ordered I would have the top two different tops twice and never got either one there's 45 things that I never received you gave me with friends I don't want to be friends I want to when I watered and then my card had been compromised and I had to get a new card so now they're telling me that I had too refunds the only thing I want refunds for are things that don't fit. Nobody will help me so I will be deleting my account S soon as I get the rest of my orders. I've been a customer for three years and never had this problem and nothing took this long. I know someone new to this company over because everything has changed even your pricing got hired and so did your shipping by the time you pay for it all you might as just buy here your really not saving anything so you don't want business that's fine. But you treated me like a criminal and I'm 75 years old and I don't need this.

I have been ordering for quite awhile. Now I can't get on to order. can you help? my email is [protected]@gmail.com, my address is 6677 Martin Luther King Hwy Spring Grove, Va. 23881 Phone [protected]. I'd ordered a lot and never had any problems. I still get emails, but can't get on web site to bring up the ordering. all I get is an enlarged picture and no way to order. is there a differant way to log on?

The other day I made a mistake in my order and ended up ordering something I didn't want, for a refund It was offered to have the money refunded back to my credit card or take the refund in "Wish Cash" which they stated would never disappear I can use it when ever I want, my credit card was dinged for the money, I went to spend the money and it tells me I have to spend at least another 50 cents for the order to go through, it only came to 10 cents, there nothing else I want and nothing else adds up to the 50 cents it would require me to spend $4-$5 more bucks.. Just to get the money back I already spend... Is there anything I can do? I know it's only $8 but it's alot when u don't make much money..

I have been denied refunds. Apparently the device or personnel that audits refunds makes no distinction between refunds for returned items and refunds for items not delivered. I have received 119 refunds and all of them were for items never received. I now have approximately 20 more items that are way overdue for delivery. I have never returned an item. I can't possibly order anything more than what I already have when there is a 50% chance of not receiving it and being denied a refund. In addition to the 20 or so overdue items I have a long list of additional items that I ordered before knowing I would be out of luck (and money) if any weren't delivered. I can't believe that it is legal for you to take my money and for me to get nothing in return. Nor can I believe you would require me to make more purchases to be "in good standing."

This site does not let me request refunds, says that my account is checked and I only do it when the orders do not arrive or are late on the arrival date, I feel helpless if some article does not arrive and I am charged, I want my account to return to normality, I will stop buying on this website, but solve this problem with my account when requesting refunds

Someone made a purchase for over $70.00 using my Credit Card and without my permission. I even had wish cash in my account. When i tried to login again, its says incorrect email id. Seems like they have deleted my account.

I tried to call the customer care number they have given on the website. It is just for the name as it does not provide any help and they ask to send an email to the customer support team.

I tried to send an email to the support team but did not get any response from they.

I have contacted my bank and reported this authorized transactions. Bank has blocked my card for safety measaure.

I tried to recover my account and it says it doesn't exsist.

Purchased item October 6, delivered October 17. Item was too small. I have attempted to contact Wish via their ‘Customer Service' app, this drops me when I try to send. Tried this more then 5 times, emailed, get standard reply to go to Customer Service app. All I wanted was an address to return the item, I will pay for the shipping. Tried calling, recording advises me to go to the Customer Service app and the number cannot assist me any further. It is a $20 item, I will pay to return, of only I could figure where to send it.
Can you help please? Thank you, Grace M. Frye

Please remove the block on my account! I havnt been able to prder anything for well over a year now. I had to cancel a credit card that was stollen. I was given a new creit card. I try to use my new card and simply cannot!? This is very, very frustrating. I submited my bank account statement 3 different times. As u ask and still cannot use? Im about to give ip. I was a very good loyal customer. And im being treated like spam or something? Please get to the bottom of this and fix. Pleases
Thank you,
Brenda Scribner
[protected]
[protected]@gmail.com

My account was hacked. Someone made a purchase for over $1, 500.00 using my Credit Card without my permission. They tried to change my eMail address but I guess since they couldn't they deleted my account! I can no longer log in. I tried to recover my account and it says it doesn't exsist. To make matters worse, they sold my email address and now I'm getting 100s of spam emails.

I've tried contacting Wish via Twitter, phone, email AND customer support and they REFUSE to contact me back!

My wife had ordered two items on 10/19/2018 which was okay with, until i looked at our checking account and saw the items were $27.50, $19.55 plus $163.00. We have yet found out what the $163.00 was for. My wife tried to call the number on our account, but could not get anywhere. She decided to cancel the order and was refunded for the two items she ordered but not the $163.00 and now she cannot log in to the website.

I have tried to order something on line but it will not take my payment so could you let me now why as I have order before and did not have a problem my name is mrs Sheila plowman my email address is Sheila.[protected]@live.co.uk. I do not now why this is happening as I have not had any problems before could you tell me why this is happening to me because when I order before I got the goods from you please can you sort this out Regards mrs Sheila plowman

I keep e-mailing customer service about my account. It won't let me change my credit card in order to pay for my order.
It keeps telling me that I have the wrong address on my account. Then it tells me to try again.
I've been trying for two weeks now and I'm losing my rewards. My name is: Carolyn Brown, my account is under [protected]@gmail.com. My credit card is in my Sir name which is: Yvonne C Brown, address is: 2407 Oakridge Court, Decatur, Georiga 30032, USA. All I want to do is pay for my order. So can I get some help to fix my account, please. Telephone # is [protected]. Thank you, Frustrated customer.

I ordered an item on September 28, and it is already near 1 month since I ordered the item and i did not yet receive it. How long soulg I wait? A year?
I bought also so many items from Wish. I also ordered few items and it said in the Order History that I will receive them on October 11 and until now I did not yet receive it.
Some of my orders came but most of it did not. I needed those items.
I trusted Wish, and I dont want a refund, I want the item so please give me information and can you contact me directly to my email.
daph.[protected]@gmail.com

Thank you so much.

The following products I still have'nt received

1. 450mbps wireless wifi pci-e networks adapter lan card+ antennas

Store: focal men fashion
Quantity: 1

Order placed:
Aug 19, 2018

Estimated delivery by oct 23, 2018

Original arrival date: oct 16, 2018

Tracking #: uh172978553tr

2. durable high speed gpu computer 4 sata3.0 ports 6gbps riser card

Store: nothingshop
Quantity: 1

order placed:
Aug 25, 2018

Arriving by oct 30, 2018

Original arrival date: oct 23, 2018

Tracking #: rw117200423cn

I would like to have the products a.s. a. p please as I am in need of it.

Thank you

Regards: gerald

I paid for an order via paytm. After the payment, money got deducted from my account but the app showed there was some problem and choose another payment method. It was on the 30th of September 2018. I've been contacting the Wish customer service sincr the day. I send several e-mails regarding my refund of Rs.201. All they say is to wait for 10-13 business days. Its been more than 20 days but I haven't received my refund yet.

It's the 25th of Octoberand I was ordering some items on wish on my phone and paid with Klarna, which redirected me to the app again. When I was looking at my orders nothing was there, my shopping cart was still full, but when I looked at my bank account, the money got still booked.
Is there a way to get a refund for that or to still get the order?