Wish
Reviews and Complaints

I placed an order 2 months ago. I did not received it within the estimated time. I did not want the refund, i wanted the order so i chose to wait another 2 weeks. After two weeks my order still not arrived and when i try to do a refund they stated i have had too many refunds BUT that i should keep ordering... WTH?
My last order (same order, of which they told me to reorder with the refund) was sent to another province NOT my fault ... the three orders before, came in.
This website is VERY hit and miss... They won't refund me, they won't contact the seller, they won't find my order yet they want me to spend more money and order more items...

I think if you spend less than $10 you get your stuff but, if spending more... Good luck...

Also, they keep sending me generic emails and not one of the emails have anything to do with my complaint or have any valid solutions

Good day

My name is Sonja Reynders

I have ordered clothing items in May 2018, I have complained numerous times and every time I logged a complaint, I got the same response that my orders were refunded to my Credit Card, I've checked my Credit Card Statements and nothing to date has been refunded. I just need the items to be re-instated and delivered to me. I've also attached my Credit Card Statement on numerous times for your consultants to confirm no refunds done to date but still nothing done.

Seee below: Numerous emails sent to Wish with Reference numbers of the orders

Kind Regards
Sonja Reynders
[protected] / +[protected]
silvernight.[protected]@yahoo.com

[Wish] Re: My account settings > Account settings > Other account updates
Shopping
Wish (Wish Customer Support) Oct 1 at 5:59 PM
To
Sonja Reynders
Message body
##- Please type your reply above this line -##
Your request ([protected]) has been updated. To add additional comments, reply to this email.

Wish (Wish)

Oct 1, 21:29 IST

Hello Sonja,

I'm sorry to hear of your experience on Wish and really appreciate the feedback. We strive to provide the most delightful customer experience possible and we apologize for not meeting your expectations in this situation. I'll make sure to pass your feedback to our team so they're aware of your experience.

Please be advised that Wish offers a 30-day return policy on all orders. I reviewed your purchase and it appears you're unfortunately beyond this timeframe. Our full refund policy can be viewed here:

https://www.wish.com/return_policy

Please don't hesitate to let us know if you have any other questions, we're more than happy to help.

Mark
Wish Customer Support

Sonja Reynders

Sep 29, 21:48 IST

Heloooooo there Mike
i never got a refund i gave checked my statement what dont you people understand.
I need my full order to be reinstated.URGENTLY PLEASE I NEED ALL THE STUFF THAT I HAVE ORDERED
THERE ARE NO REFUND BACK TO ME.. JUST REINSTATE MY FULL ORDER PLEASE!
KIND REGARDSSonja Reynderscel.[protected]
Sent from Yahoo Mail on Android

Wish (Wish)

Sep 29, 14:18 IST

Hello Sonja,

I apologize for the inconvenience and am sorry to hear about the issue with your order. Wish offers a 30-day policy on all orders. I reviewed your purchase and it appears you're unfortunately beyond this timeframe. Our full refund policy can be viewed here:

https://www.wish.com/return_policy

Please don't hesitate to let us know if you have any other questions, we're more than happy to help.

Mike
Wish Customer Support

Sonja Reynders

Sep 28, 15:36 IST

HELOOOOO THERE
PLEASE CAN I HAVE MY FULL ORDER REINSTATED.
I DO NOT NEED IT TO BE REFUNDED.PLEASR REINSTATE AND SEND ME MY ORDER IN FULL.
HEAR FROM YOU SOON.
KIND REGARDS
SONJA REYNDERSCEL.0826529020Sent from Yahoo Mail on Android

Wish (Wish)

Sep 20, 04:25 IST

Hello Sonja,

Thanks for getting back to us.

I am sorry to hear that you haven't received your order. Please know that customers are given 30-days from the latest delivery date for them to contact Wish Support for cases like this which you may view at this link: https://www.wish.com/return_policy.

It turns out that you are beyond Wish's 30-day policy and because of that, we can no longer provide a refund. The most that I can do is take note of this so that we can serve you better on your next purchase.

For future orders, should you have any concerns, kindly get back to us within 30-days from your latest delivery date. We will definitely assist you.

Thanks for your understanding.

Mary
Wish Customer Support

Sonja Reynders

Sep 19, 15:11 IST

Good day
Kindly find attached Credit Card Statements (May, June, July, August) and see that no refunds were done back onto my account.
No refunds done in all these 4 months.
Please do not do a refund as I still need all my stuff delivered to me.
I copied in all the orders I made in my previous email with reference numbers.
Please advice of the dates the refunds were done, per order as refund transactions do not reflect.
I however, do not need the refund but need the orders delivered to me.
Kind Regards

From: Wish (Wish Customer Support)
To: Sonja Reynders
Sent: Wednesday, September 19, 2018 3:51 AM
Subject: [Wish] Re: My account settings > Account settings > Other account updates

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Attachment(s)
datauri-file.png
credit card may 2018.pdf
credit card june 2018.pdf
credit card july 2018.pdf
credit card aug 2018.pdf

Wish (Wish)

Sep 19, 07:21 IST

Hello Sonja,

I apologize for the inconvenience and am sorry to hear about the issue with your order. Wish offers a 30-day return policy on all orders. I reviewed your purchase and it appears you're unfortunately beyond this timeframe. Our full refund policy can be viewed here:

https://www.wish.com/return_policy

Please don't hesitate to let us know if you have any other questions, we're more than happy to help.

Faye
Wish Customer Support

Sonja Reynders

Sep 18, 17:24 IST

Good day
Kindly note that I do not want refunds on my orders.
I need all my orders to arrive.
Please track and trace them where they are and ensure they are delivered to the delivery address as stipulated.
Here below are my orders: They all say refunded, however, nothing was refunded as per Credit Card Statement that was attached on the previous email.

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| New Fashion Casual Sexy Lotus Slim Long Sleeves Off Shoulder Chiffon Blouse Shirt Tops |
| Store: Win_Accessories |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| 2018 New Fashion Sexy Strapless V-neck Womens Shirt Collar Cross Straps Frauen - hemd Chemise |
| Store: xiongmaor |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Women's Fashion Sexy Hollow Package hip Back Open fork Bottoming T-shirt（Black, Green, Red, Pink, S-M-L-XL） |
| Store: You love fashion |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
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| Women Sexy Summer Dress Long Evening Party Dress Beach Dress Sundress |
| Store: lovelifexiaowuwu |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| (Asian size ) Women Fashion Sexy Long Sleeve Cotton Shirt Lace Blouse Loose Top Casual T-shirt S-XXL |
| Store: Ahaggar |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Female Ankle Length Ripped Pants High Waist Stretch Capri Pants Army Green Leggings |
| Store: Eofly |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Women Sheer Sleeve Embroidery Lace Crochet Chiffon Shirt |
| Store: AISHANG FASHION |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Women Sheer Sleeve Embroidery Lace Crochet Chiffon Shirt |
| Store: AISHANG FASHION |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Women's Autumn Loose O-neck Off Shoulder Long Sleeve Knitted Sweater |
| Store: second floor officce |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Women Sexy Hollow Out Lace Embroidery Crop Top Flare Sleeve Casual Summer T Shirt |
| Store: shopop |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Women Sexy Hollow Out Lace Embroidery Crop Top Flare Sleeve Casual Summer T Shirt |
| Store: shopop |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Sexy Women Off Shoulder Casual Tops Blouse Lace Crochet Chiffon Shirt S/M/L/XL |
| Store: ulamore |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Women Fashion Autumn Sexy Blouse Deep V Cross Strap Long-sleeved Women Casual Split T-shirt Cotton Tops Split T-shirt Plus Size Blouse Pullovers |
| Store: BettLife |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Fashion Women Casual Chiffon Dress V neck Short Sleeve Lace Crochet Patchwork Hollow Out Mini Loose Beach Dress Plus Size |
| Store: Fashion Listing |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| |
| Leopard Long Curling Eyelash Extension Black Fiber Mascara Double Eye Lashes Makeup |
| Store: hello_jewelry |
| Quantity: 1 |

Refunded on Jul 6, 2017 |

Contact Support
| Order Placed:May 26, 2018 | Details |

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| Women Sexy Corset Hollow Lace See-through Underwear Cami Lingerie Bra Set |
| Store: Ihometown |
| Quantity: 1 |

Arriving by Jul 21, 2018Tracking #: UC110814020MY | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 21! If it doesn't arrive by then, please contact support.Your Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Arriving by Jul 21, 2018 |

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Where's My Package?Contact Support
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| Fashion Womens Ladies Summer off Shoulder Shirt Loose Casual Blouse Tops T-Shirt |
| Store: cannier |
| Quantity: 1 |

Estimated Delivery by Aug 1, 2018Tracking #: YT1814706596001458 | Share |

Our tracking information may be out of date. Did you receive this item yet?Yes NoYour Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Estimated Delivery:
Aug 1, 2018 |

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Where's My Package?Contact Support
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| 1 Bottle 10 Ml Teeth Whitening Mouth Cleaning Liquid Whitening Dental Bleaching Tools |
| Store: Cherryss |
| Quantity: 1 |

Estimated Delivery by Aug 21, 2018Tracking #: LAOJQ0000547978YQ | Share |

Our tracking information may be out of date. Did you receive this item yet?Yes NoYour Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Estimated Delivery:
Aug 21, 2018 |

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Where's My Package?Contact Support
| |
| Womens Solid Off Shoulder Long Sleeve Slim Tops |
| Store: Enjoy Lives |
| Quantity: 1 |

Arriving by Jul 21, 2018Tracking #: RL799232965CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 21! If it doesn't arrive by then, please contact support.Your Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Arriving by Jul 21, 2018 |

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Where's My Package?Contact Support
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| Sexy Lady Lace Hollow Crochet Chest T-Shirt Patchwork Long Sleeve Slim Solid Cotton Pullover Femme Top Blouses |
| Store: SHENZHEN LONGDRAGON TECHNOLOGY CO., LTD |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: UG730721875CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
| |
| Lace Out Flowers Crochet Long Sleeve Blouse Womens Sexy Cold Shoulder Slim Tops |
| Store: shakiras |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: UM277616810CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
| |
| Women Summer Lace Crochet Bikini Cover Up Swimwear Bathing Suit Beach Dress Tops |
| Store: Sometimes321 |
| Quantity: 1 |

Estimated Delivery by Aug 1, 2018Tracking #: YT1814706596001463 | Share |

Our tracking information may be out of date. Did you receive this item yet?Yes NoYour Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Estimated Delivery:
Aug 1, 2018 |

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Where's My Package?Contact Support
| |
| Sexy Women's Bikini Set Bandage Push Up Padded Swimwear Swimsuit Bathing suit |
| Store: oneshop93 |
| Quantity: 1 |

Estimated Delivery by Aug 1, 2018Tracking #: YT1814706596001461 | Share |

Our tracking information may be out of date. Did you receive this item yet?Yes NoYour Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Estimated Delivery:
Aug 1, 2018 |

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Where's My Package?Contact Support
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| SEXY Womens Bikini Set Bandage Push-Up Padded Swimwear Swimsuit Bathing Brazilian |
| Store: sexyflame |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: RW088492979CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
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| 2017 Lover Beauty Sexy Bra And Panty Sets Sexy Lingerie Women Lace Bra Set Push Up Woman Underwear Set Ropa Interior Mujer Conjuntos |
| Store: saleDiscount |
| Quantity: 1 |

Arriving by Jul 21, 2018Tracking #: UH032783471TR | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 21! If it doesn't arrive by then, please contact support.Your Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Arriving by Jul 21, 2018 |

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Where's My Package?Contact Support
| Order Placed:May 26, 2018 | Details |

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| SEXY Women Summer Lace Vest Top Sleeveless Blouse Casual Tank Tops T-Shirt |
| Store: Fashion Monkey |
| Quantity: 1 |

Arriving by Jul 19, 2018Tracking #: YT1814706596001443 | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 19! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
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| | Almost there! |
| | Arriving by Jul 19, 2018 |

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Where's My Package?Contact Support
| |
| New Trendy Women's Strap Side Bottom Halter Bikini Bathing Suits Ladies Flowers Embroidered Sexy Underwear |
| Store: shakiras |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: UM278455478CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
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| Sexy Women Bikini Set Push-up Padded Bra Swimsuit -Swimwear |
| Store: largofish |
| Quantity: 1 |

Estimated Delivery by Aug 21, 2018Tracking #: RW088662704CN | Share |

Our tracking information may be out of date. Did you receive this item yet?Yes NoYour Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Estimated Delivery:
Aug 21, 2018 |

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Where's My Package?Contact Support
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| Sexy Women Fashion Bathing Suit Lace Hollow Crochet Bikini Cover Up Swimwear Summer Beach Dress |
| Store: ELINKMALLSTORE |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: UG730933172CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
| |
| Sexy Women's Crystal Bandage Bikini Set Push Up Padded Swimwear Swimsuit Bathing Suit |
| Store: Latedinner |
| Quantity: 1 |

Estimated Delivery by Aug 1, 2018Tracking #: YT1814706596001446 | Share |

Our tracking information may be out of date. Did you receive this item yet?Yes NoYour Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Estimated Delivery:
Aug 1, 2018 |

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Where's My Package?Contact Support
| |
| Womens Beachwear Swimwear Bikini Beach Wear Cover Up Swim Skirt Summer Dress |
| Store: Fashion Monkey |
| Quantity: 1 |

Arriving by Jul 19, 2018Tracking #: YT1814706596001442 | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 19! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 19, 2018 |

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Where's My Package?Contact Support
| |
| Plus Size Women's Lace Crochet Blouses Shirts Long Sleeve Off Shoulder tops |
| Store: funhobbies |
| Quantity: 1 |

Arriving by Jul 21, 2018Tracking #: UG731694244CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 21! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 21, 2018 |

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Where's My Package?Contact Support
| |
| 140x190cm Pareo Scarf Women Beach Sarongs Summer Chiffon Scarves Geometrical Design |
| Store: Bobora |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: UG730950428CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
| |
| Fashion Women Sexy Off The Shoulder Casual Loose Long Sleeve T-Shirt Tops Blouse+Choker |
| Store: Sugar Sweety |
| Quantity: 1 |

Arriving by Jul 19, 2018Tracking #: YT1814706596001441 | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 19! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 19, 2018 |

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Where's My Package?Contact Support
| |
| Sexy Off Shoulder Lace Blouse Shirt Women Lace Up Embroidery White Tops Tees Lantern Sleeve Beach Summer |
| Store: LANSOON |
| Quantity: 1 |

Arriving by Jul 22, 2018Tracking #: RW088344771CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 22! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 22, 2018 |

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Where's My Package?Contact Support
| |
| Sexy Strapless Long Sleeve Halter Bead T-shirts |
| Store: Hangzhou Zibuyu Chaoliu Trade.Co.Ltd. |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: UM278387203CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
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| Off Shoulder Casual Loose T-Shirt Tops Womens Printed Summer Blouse Tops Shirt |
| Store: BLTECH |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: UM275822527CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
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| New Fashion Women Sexy Lingerie Lace Underwear Babydoll Sleepwear Bras G-string Set High Quality |
| Store: stoneshop |
| Quantity: 1 |

Arriving by Jul 20, 2018Tracking #: YT1838090005948963 | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 20! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 20, 2018 |

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Where's My Package?Contact Support
| |
| Women's Striped Off Shoulder Bell Sleeve Shirt Tie Knot Casual Blouses Tops |
| Store: liupengyu |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: UM277560792CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
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| New Women Fashion Off-Shoulder Long Sleeve Top Sexy Top Blouse T-shirt Summer Shirt Tops |
| Store: bloodmaryspecial |
| Quantity: 1 |

Estimated Delivery by Aug 21, 2018Tracking #: UM276800032CN | Share |

Our tracking information may be out of date. Did you receive this item yet?Yes NoYour Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Estimated Delivery:
Aug 21, 2018 |

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Where's My Package?Contact Support
| |
| Plus size lingerie sexy Woman ladies open perspective gauze nightwear |
| Store: luopingyan1985 |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: [protected] | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
| |
| Sexy Women Lingerie Babydoll Sleepwear Underwear Lace Coat Briefs Nightwear (Size:S-XXL) |
| Store: pablalmon |
| Quantity: 1 |

Delivered on Aug 6, 2018Tracking #: [protected] | Share |

Your Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Delivered on Aug 6, 2018 |

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Where's My Package?Contact SupportRate
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| 2017 New Fashion Sexy Off-Shoulder Long Sleeve Top Wth Choker |
| Store: cat.ca |
| Quantity: 1 |

Delivered on Aug 6, 2018Tracking #: UM276800307CN | Share |

Your Order
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| | Processing |
| | Shipping |
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| | Almost there! |
| | Delivered on Aug 6, 2018 |

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Where's My Package?Contact SupportRate
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| Sexy Women Lingerie Lace Flowers Push Up Top Bra Pants Underwear Set |
| Store: fashcover |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: YT1838090005950099 | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
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| Sexy Thong Cheeky Bottom Women Beachwear Brazilian Bikini Bra Swimwear Bathing S M L XL |
| Store: Fashion Vane |
| Quantity: 1 |

Arriving by Jul 19, 2018Tracking #: YT1814706596001099 | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 19! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 19, 2018 |

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Where's My Package?Contact Support
| |
| New Arrival Fashion Women Sleeveless Striped Patchwork Maxi Long Dress w/ Belt #TA |
| Store: Karryliu |
| Quantity: 1 |

Estimated Delivery by Aug 21, 2018Tracking #: RW088349306CN | Share |

Our tracking information may be out of date. Did you receive this item yet?Yes NoYour Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Estimated Delivery:
Aug 21, 2018 |

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Where's My Package?Contact Support
| |
| 2017 New Women Underwear Babydoll Lingerie Dress Home Sleepwear Lace Bra G-string Set Plus Size |
| Store: Mr Dream Building |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: UM280915062CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
| |
| Professional Waterproof Makeup Eyebrow Set Tint My Brows Gel Long Lasting Grey Brown Henna Tattoo Eyebrow Dye Gel |
| Store: ShenZhen United Trade |
| Quantity: 1 |

Refunded on Aug 6, 2018 |

Contact Support
| |
| Embroidery Sexy Lingerie Set Lady Print Perspective Lure Pajamas Women Underwear |
| Store: ulamore |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: [protected] | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
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| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

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Where's My Package?Contact Support
| |
| Autumn Winter Women Velvet Tracksuit Long Sleeve Zipper Hooded Tops+Pants Sport Suits Sportswear Two Pieces Set |
| Store: Fruits Man |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: UM278508215CN | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
|
| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

|

Where's My Package?Contact Support
| |
| Women Sexy/[censored] Lace Lingerie Babydoll G-String Underwear Nightwear Thong S-XL |
| Store: Handsome_91 |
| Quantity: 1 |

Arriving by Jul 19, 2018Tracking #: YT1814706596001445 | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 19! If it doesn't arrive by then, please contact support.Your Order
|
| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 19, 2018 |

|

Where's My Package?Contact Support
| |
| Sexy Ladies bra lingerie Lace Hollow out Bra Women Black Bralette Deep V-Bra |
| Store: zhongf2021802 |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: YT1814706596001128 | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
|
| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

|

Where's My Package?Contact Support
| |
| Sexy Women's Lace Bodysuit Leotard Tops Blouse Shirts Bodycon Party Jumpsuit Romper Playsuit |
| Store: Yue Fei Yue network technology co., LTD |
| Quantity: 1 |

Arriving by Jul 20, 2018Tracking #: YT1814706596001111 | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 20! If it doesn't arrive by then, please contact support.Your Order
|
| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 20, 2018 |

|

Where's My Package?Contact Support
| |
| SACE LADY Little Liquid Concealer (6ml/0.2 oz ) Cover Smooth Lightweight Flawless Makeup |
| Store: M-Beauty |
| Quantity: 1 |

Delivered on Aug 6, 2018Tracking #: [protected] | Share |

Your Order
|
| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Delivered on Aug 6, 2018 |

|

Where's My Package?Contact SupportRate
| |
| Women Sexy Lingerie Lace Dress Underwear Babydoll Sleepwear G-string Set Black |
| Store: zhongf2021801 |
| Quantity: 1 |

Arriving by Jul 23, 2018Tracking #: YT1814706596001119 | Share |

NoticeIf your package hasn't been delivered, please give it 5 business days to arrive. It should arrive by Jul 23! If it doesn't arrive by then, please contact support.Your Order
|
| |
| | Processing |
| | Shipping |
| |
| | Almost there! |
| | Arriving by Jul 23, 2018 |

|

Where's My Package?

From: Wish (Wish Customer Support)
To: Sonja Reynders
Sent: Sunday, September 16, 2018 3:05 AM
Subject: [Wish] Re: My account settings > Account settings > Other account updates

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Wish (Wish)

Sep 16, 06:34 IST

Hello Sonja,

Sorry to hear that your package didn't arrive yet. Unfortunately, sometimes things go wrong when shipping packages overseas and occasionally orders do get lost. If you can't tell where your package is from the tracking information and your estimated shipping time has passed, it's time to open a refund request through the app. This is the fastest and easiest way to get your money back.

To begin the refund process:

Tap the 'Order History' tab from the drop down menu at the top of the screen.
Find your missing item on the page.
Tap on the big blue 'Request Refund' button under that item.
Follow the prompts to and fill out the required information to open your refund request.
This will open a request in our system and you should receive a reply within 24 hours.

Feel free to get back to us if you'll be needing further assistance. Thank you for choosing Wish!

Shelltal
Wish Customer Support

Sonja Reynders

Sep 15, 17:34 IST

HELOOOOOOO THERE
CAN SOME MANAGER CALL ME URGENTLY MY ORDERS IS MISSING IN ACTION NO REFUNDS IS SHOWING ON MY CREDIT CARD I ORDER MY STUFF IN MAY 2018 4 MONTHS LATER STILL NOTHING... I CANNOT KEEP ASKING WHERE IS MY ORDER I SPEND MORE THAN R6000 AT YOUR COMPANY.
PLEASE MAKE AN EFFORD AND FIND MY ORDER AND SEND TO ME.I WILL NOT RECOMEND WISH TO ANY CLIENT IF MY STUFF IS NOT SORTED...
THANK YOU I NEED URGENT FEEDBACK ABOUT MY ORDER.
THANK YOUSONJA REYNDERS6104180088084NO 15 COIN AVEBULTFONTEINPRETORIAGAUTENG0120CEL [protected]
Sent from Yahoo Mail on Android

Wish (Wish)

Sep 15, 04:09 IST

Hello Sonja,

I understand that you're not seeing your orders in your Order History and would like to know their statuses:

If you are unable to see your purchases in your Order History, it probably means you have accidentally created multiple accounts. To see your purchases, please log out of Wish and log back in using the information below:

User Email: s******t.[protected]@yahoo.com
App Type: Wish
Login Method: Email

After logging back successfully and if you want to check the status or shipping ETA of your purchase, you can find this information on your Order History page.

Check Order History Page
In the mobile app, you can find this page by going to Order History and clicking the big blue 'Track Package' button.

(http://i.imgur.com/oOWzI4y.png)

On the website, you can find this page by going to www.wish.com/transaction and clicking on 'Track Package' in the appropriate item box.

(http://i.imgur.com/O6Gb0l5.png)

Both pages will display the same information:

Status: Preparing to Ship, Shipped, or Refunded This is displayed prominently and is highlighted in a color
Tracking Number: You can click this tracking number to track your package.
If your package is shipping to the US, you can use this tracking number on the USPS website to track your package.
If your package is shipping to a country that is not the US, you can paste this tracking number on 17 Track.
Please note that if you access the tracking page before the package has arrived in your country, the page may say 'not found.' This is because the package may not be able to be tracked until it reaches your country, as the tracking number may only be applicable to the local carrier in your country.

Contact Support with Questions
If you have any further questions about the status or shipping ETA of your purchase, you can contact our support team directly from your Order History page:

Tap on 'Contact Support.'
Tap on the certain items you are inquiring about.
Select the topic 'Shipping Status or ETA.'
Describe your issue/query and tap 'Ask Question.'
This will open a support question for our customer service team. We should be able to respond within 1-2 days.

Thank you for your understanding. Feel free to contact us again if you have other concerns and we'll be happy to assist you.

Ernest
Wish Customer Support

Sonja Reynders

Sep 14, 17:25 IST

Hallo there
Kindly find attached Credit Card Statement. It requires Password which you can use my ID No: [protected].
The Credit Card Statement from the Bank Shows that the debit went through for the order of the goods including the amounts, however, the funds were not refunded. I also checked the statements for July and August, there is no refund made to date.
I need my full orders delivered to me.
15 Coin AvenueBultfontein Pretoria GautengSouth Africa0120
Trust you find above in order
Regards all

From: Wish (Wish Customer Support)
To: Sonja Reynders
Sent: Thursday, September 13, 2018 6:01 AM
Subject: [Wish] Re: My account settings > Account settings > Other account updates

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Wish (Wish)

Sep 13, 09:31 IST

Hello Sonja,

Thanks for getting back to us.

I understand that you wanted to know the status of your order and that they don't appear in your order history. At this time, could you please provide the following information regarding your order?

The last 4 digits of the credit or debit card charged
The Paypal or Klarna transaction ID (If Applicable)
The date of the purchase (the date on which the first charge appeared)
The exact charge amount and the currency
Order ID (it starts with a 56 or 57 and you can find this on your order confirmation email)
Once I have more information, I can hopefully get this resolved for you. I'll look out for your reply but please let us know if you have any other questions.

We apologize for the inconvenience and thank you for your understanding.

Mary
Wish Customer Support

Sonja Reynders

Sep 12, 23:10 IST

HELOOOOOOO
I URGENTLY NEED TO KNOW WHAT HAPPEN TO MY ORDERS...I DID SEND THE REFERENCE NRS SEE BELOW..
PLEASE I NEED UPDATE URGENTLY...
KIND REGARDSSONUACEL [protected]
Sent from Yahoo Mail on Android

Wish (Wish)

Sep 6, 14:01 IST

Hello Sonja,

Thanks for writing back. I understand that you unable to see your order history.

Apologies for any inconvenience you have experienced so far. Could you please provide your Order Number for this transaction? You can find this in the email we sent you when you placed your order or on your Order History page when you click 'Details' next to an order.

Looking forward to your response.

Rennee
Wish Customer Support

Sonja Reynders

Sep 5, 17:35 IST

HELOOO THERE
PLEASE SEE MY ANSWER BELOW AND PLEASE GET BACK TO ME REGARDING MY ORDERI DO HAVE TRACKING NR DO YOU NEED THIS ASWELL
AWAIT YOUR URGENT FEEDBACK I REALLY NEED MY ORDER.
KIND REGARDSSONJA REYNDERSCEL [protected].

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Wish (Wish)

Aug 25, 18:35 IST

Hello Sonja,

Thanks for getting back to us. I'd be happy to take a closer look at this for you.

In order for us to locate your account, could you please provide the following information?

Order ID (it starts with a 5 and you can find this on your order confirmation email)
Full name as it appears on your Wish profile
Last four digits of the credit card used to place the order AND the exact date and amount of the charge in US Dollars
If you used PayPal please provide the Unique Transaction ID which can be found on your PayPal statement
If you used Klarna please provide the Klarna reference/statement number, which can be found on your Klarna statement
Once I have more information, I can hopefully get this resolved for you. We'll look out for your reply but please let us know if you have any other questions!

Barbie
Wish Customer Support

Sonja Reynders

Aug 24, 16:04 IST

Sent from Yahoo Mail on Android

On Fri, 24 Aug 2018 at 12:30, Wish Customer Support wrote
i neef to know what is the stagus of my goods whe are they arriving. it is fully paid
regards Sonja
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Sonja Reynders

Aug 24, 16:00 IST

I need to know what is the status of my order please...fully paid...

Sent from Yahoo Mail on Android

Sonja Reynders

Aug 24, 15:11 IST

Helooooo there
Trust all is well...
Please do call me urgently regarding my order still OUTSTANDING.
PLEASE IT IS FULLY PAID!
KIND REGARDS

From: Wish Customer Support
To: Sonja Reynders
Sent: Monday, August 13, 2018 5:08 AM
Subject: Request #[protected]: Were you satisfied with our response?

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Wish (Wish)

Aug 7, 07:11 IST

Hello Sonja,

At this time, could you please provide the following information regarding the charge you're seeing?

The last 4 digits of the credit or debit card charged
The Paypal or Klarna transaction ID (If Applicable)
The date of the purchase (the date on which the first charge appeared)
The exact charge amount and the currency
Once I have more information, I can hopefully get this resolved for you. I'll look out for your reply but please let us know if you have any other questions.

We apologize for the inconvenience and thank you for your understanding.

John
Wish Customer Support

Sonja Reynders

Aug 6, 10:59 IST

Helooo there
My id is 6104180088084my credit card is master card [protected].. 829

My email adresd silvernight.[protected]@yahoo.commy delivery address isno 15 coin ave bultfontein pretiria Gauteng 0120.cel [protected].
My gmail email address no longer in use.
Await your feedback.
Kind regards
SONJA REYNDERS
Sent from Yahoo Mail on Android

Wish (Wish)

Aug 6, 10:49 IST

Hello Sonja,

Thank you for contacting us.

I am sorry to hear that your orders are not in your order history.

Please note that, if your orders are not appearing in your order history, you may be logged into the wrong account. A different Wish account is created when you sign up via email, Google+, or Facebook. You may just have more than one Wish account. Try logging out of your current session of Wish and logging in with a different method.

At this time, could you please provide the following information regarding the charge you're seeing?

The last 4 digits of the credit or debit card charged
The Paypal or Klarna transaction ID (If Applicable)
Invoice Number (PayPal)
The date of the purchase (the date on which the first charge appeared)
The exact charge amount and the currency
Email address associated with your Wish account
The payment method used
Once I have more information, I can hopefully get this resolved for you. I'll look out for your reply but please let us know if you have any other questions.

We apologize for the inconvenience and thank you for your understanding.

Gemma Donna
Wish Customer Support

Sonja Reynders

Aug 5, 20:33 IST

i went to order history and there are nothing in my order history chart i had a couple of orders outstanding. i do not need a refund i need my orders please follow up this outstanding orders of mine.. regards Sonja

This email is a service from Wish. Delivered by Zendesk
[44D5M4-2EQM]

on the 24th of september i believe it was, , i order four items that were never processed or shipped to me. there was x3 lead lights with a string and 10 photo holders (4x6) size on all. also there was a aqua type coloured speaker. if this issue is unable to be fixed in anyway possible or if i am unable to get the things i have payed for ($75 dollars worth) i would like a refund asap.

I have ordered several items off WISH and most of them are cheaply made. There are ads for 925 sterling silver jewelry that are not sterling silver but alloy, ads that state cotton and it's cheap synthetic, and many more. These ads are blatant fraud and false advertising. It does not matter if it is $1.00 or $100.00 if it is not what is advertised I deserve my money back. I did receive a few refunds and now I been banded from more refunds being accused of taking advantage of the refund policy. When the items I get are fakes it is WISH that is taking advantage of me. Out of about 15 items only 1 I got was worth it. I still have about 6 more yet to be delivered mostly sterling silver jewelry which I believe will also be fakes only good thing is most I did not pay more than $3.00 for.

I ordered this item since Jan 2018. It was supposed to deliver on march 2018. Till today date I haven't receive the item nor refund for it
I closed my bank account so it's no longer valid
I need my items ASAP
This is so trivial waiting for 10 months to receive a piece of clothes. I need my item and compensation for waiting so long

[protected]
Anas wuhoosh
dubai

I ordered it on Wish.com July 10 but found it was a duplicate gift so I sent it back in August and requested a refund, this is now October 12, 2018 and I have not received any refund. I have contacted Wish Support many many times with no results a different sent it back exactly as they said too and where they wanted it sent to. I wish you could help with this issue

So I ordered my survival bracelet on August 19, 2018 and it said that it was delivered August 30, 2018 but I never got it. I want a full refund and my bracelet shiped by the end of this week. It has been over a month since I ordered it. It better be here by October 19, 2018. When i went to go check on where it was they said that it was lost in shipping. This makes me sick. The bracelet was for my twin sisters 16th birthday. I want it now.

I ordered the item and have not gotten it for two months now, I want a full refund and the product shipped to my door in the next week. This is ridiculous that I have not got on my item in months. This is not the only product that I have no cotton in months, there is a knife that I've ordered. You'll see it in my history. I'm not asking I'm telling to ship this stuff in the next week with a full refund.

Received this item today..., Very disappointed in quality..., looks very "fake" and has no weight to it, can't even feel it in my hand...
Very poor version of a simulated diamond, was going to be a gift, I would be embarrassed to give it to anyone...!
Will stick it in a drawer or throw it away...
I have more jewelry coming..., hope quality is much better...
I would Not recommend this item to anyone...

I have been trying to get a refund for some charges on my debit card that I didn't order. I have notifications on my phone when my debit card gets charged. So I went online to their website and cancelled any orders. I emailed customer service right away and they said a refund would be out in a couple of days. After one week I still haven't received it. So I called my bank and disputed the charges. And emailed back customer service they said that they would expedite the refund. Its been almost a month now and I still haven't received a refund or any order. So they have basically stolen $98 out of my bank without my permission and won't return it. They should be out of business doing crime's like this.

Hello. I am intrested of buying an item but I cant find how I contect the buyer before buying the item
I need to ask him something before I buy
Can you explain to me please how I do it?
//

I will never support Wish again!
I have 5 outstanding items that should have been delivered a month ago. When I try to request a refund, they say I must first purchase more items to get my account in good standing order. They directly accused me of abusing their refund system. I find this offensive as I am not a thief. If they check the tracking numbers, they should be able to see that I did not receive my purchases.
I logged a complaint on the 3rd of October 2018 (Your request ([protected]) at [protected]@wish.com, but they only respond with automatic generated emails. I am keeping the threat open until a person responds to me.
I've made additional 3 purchases, but still cannot request a refund.
They refuse to tell me how many items I must purchase to get my account in good standing.
I studied their terms and conditions as well an no where do they mention that your account can be frozen due to refunds requested.
Wish's customer service is pathetic.
Wish's SERVICE is pathetic.
Wish is stealing our money.

I made an order on wish on June 17, 4 orders was on same account on different days, after a couple of day they cancelled all my orders and said my order triggered some activities which they will now refund me my money. They refunded all the money but refuse to refund $788 dollar
Order number #5b1e4629b076562485228f7e. From June 17 to now octorber 11 they have not refunded my money, in the app it shows refunded but I have not gotten my till date.

Won't let me pay for my order wanting my bank statement for the love of Pete I'm not buying a house from you!why can't you just take my order and let me pay for it? I have never experienced this type of run-around.if you think I suck as a customer let me know I can always take my business elsewhere.i would really like to fill this last order I have in with the promo code18fall I get fifty percent off.maybe that's why you won't let me order.i had better receive all my other orders.to date I have only received 1 item don't think I won't report to the better business bureau and I'll go as far as I need to I'll retain legal representation and you'll pay for it.dont think for a second that I'll take this mess lying down.Hell hath no fury...

Hello, I purchased some hair extensions but they were not suitable, so I wrote to wish and I did get a refund into wish cash for £25, but I have been trying to get money back into my bank account, as there is nothing I would like to purchase from wish as to be honest I think the quality of products is poor, so please could you arrange this ASAP, I will take this matter further if I don't get a reply soon. [protected]@gmail.com, 36 Merafield Drive Plymouth pL71TP.

Wish fines their merchants 20% of product prices if tracking does not show up in 7 days, They fail to realize that it can take up to 10 days for tracking to show up on some carriers. We would like to know what do you do with the FINE money, do you give it to customers or is this another revenue stream to defraud sellers. The fines are ludacris and put sellers at a loss. Wish should seriously get rid off the fine policy, this will be their demise as seller will get fed up. Sellers are being exploited and not treated fairly. Sellers should be given WISH fines, not the other way round, ungrateful bunch, who is the ones that feed you? the seller and buyer.

Some of these fines are like, really are you serious.

So we would like to know what has wish done with Fine Money they collected, must be in the millions. where is that Money, what did you with it. Did you give it to the buyers or did you keep to increase your profit margins.

I bought dress from the website www.wish.com. I needed to pay INR.900/- for the order, but the seller AUTOMATICALLY CANCEL ORDER . I tried to contact the seller, but he replied very VERY WORNGLY. He told me that they had some technical problems, and they would return money. But they didn't refund as well as they stopped to communicate with me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

Hi

I ordered a couple of things of Wish and was billed £22.75 on the 25th September. Unfortunately I did not receive one of the items - a green womens blouse size M but I have paid for this item. I was wondering if I was going to receive this item soon of if I could get my money refunded for this item.

Many thanks

Hilary Cavan
45A Manse Road
Kircubbin
Co Down
BT22 1DR

This is how the writing order information I received:

This is the order that was requested:
Newest Original 7/10.1 Inches
Store: BlackkkkkkkHack
Quantity: 1
Color: Black
Size: 10.1 Inch 4GB&64GB US Plug
Cost: $106.00

Status: Processing Order
Order should be processed between: Sep 9, 2018 - Sep 11, 1918

Sent from Mail for Windows 10

From: Rodney Nihipali
Sent: Monday, September 24, 2018 12:10 PM
To: replyto+[protected]@mail.wish.com
Subject: RE: Your Wish order has been delivered!

This is not working. My order has not been received as of 22 September 2018 as was claimed by shipper. I have been patient for an extended amount of time and nothing has arrived yet. I am writing this letter to request a full refund.

I ordered 40 dollars worth of stuff and still haven't recieved none of it I want my refund and I have emailed from the app plenty of times if I don't get a respond or refund I'm suing because y'all just took $40 from me and I haven't seen no product including the phone case I bought I ordered from the website on September 21 and sent a complaint a week afterwards and no response..the next week I I emailed again no response y'all have to do better with y'all service I don't recommend anyone to order from here I ordered a total of like 6 things and haven't seen anything I will be contacting someone above y'all and inform them of your poor service