Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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promo code not applied
I was checking out with Wish on my mobile app and I was shown a the total charge would be $35.10 so upon checking out it charged me the $35 from my wish bucks and the $25 saved from the promo code. Here are screenshots to prove my claim. First photo clearly shows the promo code accepted and the second photo is what i was charged. Very unhappy, why let me apply a promo code to just take it back right when I check out. This promo code was not time sensitive.
purchase
purchased multiple items on wish. placed order and everything was fine. Then decided to purchase another item and I recieved an error. It said it had trouble and needed a copy of my bank statement. How can this be. I have purchased many items from you and have never had a problem. Also what is the point of giving a customer service number if no one ever answers the phone. I cancelled my account with geek due to this issue. We will cancel my account with wish if this continues. Amazon will gladly take my business/money. Please contact me at yvon.[protected]@gmail.com Thank you
money out of bank account no item received... no tracking... no order history
I bought on line a blue bolero jacket. Payment was done R193. 10. I can not track where this item is because no order history. I have 100 reward points that you usually get when purchasing. I just get feedback... Wrong acount... You can be logged into thevwrong acount... I have tried logging in facebook... Gmail... Google. Every time I go back to the wush acount I have.
watch not delivered, been ages
We really liked the website and heard of it from a relative, after hearing it was trustworthy we decided to buy one thing just to test it out. We mostly shop online and are really disappointed that one watch that we ordered took 2 months and still isn't here. The watch was only $2.00 but we were hoping it would be a trustworthy website we could buy from often. Really dissatisfied.
two pairs of exercise pants.
I ordered the exercise pants in march. I contacted customer service in april. The reply was wait. I waited. I actually forgot about the order. On july 10th 2018. I complained again. This time. The msg was you are outside your refund window. What the hell? So now I guess they think they are just going to keep m $30. Nope I gave them 48 hours. Then I will be reporting them to my bank for fraud. After this I will never order from wish again. I am sticking with amazon. Who is a reputable company. I wish I never gave them a chance.
curly wig
I place an order for a curly wig on may and I never received after 3 weeks I start to used wish app to tell them I don't receive every day I asked them where is my wig always is the same answer, I leave in a house the post office letter box is inside my house, same post office agent Monday to Friday so I ask him and called the post office
On July 8 I asked for my refund or my wig
I received the answer is not possible
Why if for one month I asked and they said waiting until July 8
I did not make a bad review yet waiting for the support answer
So do you see also I recommend a lot of friends
No more
My car is full of items I woul like to buy no more
How can them still people money like this
Dishonesty
not receiving packages
I ordered stuff from wish and waited for 30 days for delivery. By 40 days i requested a refund. Refund was done with the promise it will not intervere with my delivery. I still have not received any of my refunded items except a useless phone. When i complained about it the customer service agent told me i should buy the stuff from another store. Unacceptable. I want my refunded items and soon.
refund
I ordered 3 items from wish on 24th May 2018 and I did not received any of them till yet its more then one month... DAM POOR SERVICE wish is providing also not refunding the money...
Not providing any information about my products and refund. Its more then 1.5 months I do not understand why such kind of websites are still running. these should be banned.
a general complaint
I would like to know why the stated price for an item increases dramatically once you hit the buy button. One example would be shoes that are priced at $7 increase to $16. That is deceptive pricing. I have purchased many items in the past but I am reconsidering doing so in the future . One thinks they are getting a great bargain and are very disappointed when they find out it just is not so.
beauty body gift slimming diet weight patches
I have not received my order it was Beauty Body gift slimming diet weight patches. I was supposed to receive it in June 28th 18 why does it take so long... I do not want a refund I want my order that I placed. Why does it take forever to wait for the orders. How many times do I have to send and get in touch with customer service and say I haven't received my order. I have ordered so many items from you all, 1 or 2 not satisfying but other than that I am pleased the only thing it takes forever to receive an order.
samsung galaxy s9+
I order a Samsung galaxy s9+ that is defective is not working properly 2 weeks after I received I contact the customer service and I was told that will be contacted by a support representative and never happened I contact again the customer support center and they ask for details of the problem to be evaluated and one more time I haven't receive any information still waiting for the answer how long is going to take to solve this problem
delete usaa federal account
I placed an order and because my first card declined it i canceled the order then i placed order again with a different card and it went through but you all canceled that order as well and the money was not refunded.Would still like to receive my order placed the 2nd time.? i placed the order on june 30th and it was canceled the same day.I did cancel it the 1st time, but as i said the card was declined.So i replaced the order a second time and the card i used was okay.I would like to receive my item because it is paid for it is the 2018 cute women's long sleeve lapel long chiffon cardigan from store pugongy in black size xxxl.I still want my item thank you.
this payment cleared on the 2nd of july
Actually the size is suppose to be xxxxl in black.
all products
I am really disgusted by this wish app. It is such a scam! They advertise a 5$ price and then you go to buy it and it is 16. I read they say it is to give the sellers more clicks on their item and they "try" to get it as close as possible. That is nonsense and dishonest. Then one item is 14 and then the same product is 8. It is a total waste of time and a bait and switch scam.
I was charged for items I did not order. two withdrawals were taken out of my account that I did not authorize
I have almost all the items plastic bags. I don't know what products go in what bags. I do know that some of the items I ordered I was not only overcharged for them, but I have two unauthorized payments out of my bank account. one is for 28.60 the other for76.00 . the date these charges were taken out of my account was 5/14/208. I have also notified my bank of these unauthorized withdrawals. I want a refund on the above mentioned amounts.
merchandise
Items ordered were not what received. Sizes order extra large, sizes came were small. No receipts or return instructions with packages, which came over a month in wait time. Customer support information is no support. Phone number listed is not of any use. Sent email to [protected]@wish.com, got no response. Now I have $429 added to my credit card for items I can NOT use and items, I never received. Went to credit card company and situation is unresolved. I tried several times to view my order history, so I could tell credit card company, items which came, and which did not, but has been unable to even view my order history with Wish. I need to return items and get refund.
received a weird brown patch that I didn't order!!!
I have an order that I should receive soon. When I received a small envelope from Wish I noticed that it was flat. When I opened it there was a small brown patch in the envelope. I have no idea what this is. As usual, there were no instructions enclosed. It looks maybe a medical patch. Some of the numbers on the little clear plastic pouch are X5673 and HO6-11-03. I do not want to pay for an item I did not order. Perhaps instead of sending my order, this sent instead. If my granddaughter had got a hold of this patch she could have received a serious illness or death from it!
Thanks for the warning! Reviews really do help!- now I won't be ordering from wish!- I'm good with that!
orders I have placed
Hi there...I have placed quite a few orders and when I just went to look and see what exactly I ordered they are ALL gone...wth? I used to love this site. What is going on with this? I really wanted these items! I have thrown so much business your way and gave you good reviews no matter what anyone else said because I have had good experiences with this site until now. Thanks
my electronic mobile devices:
Yes, I was suppose to receive these list of electronic and I've never have. I want to know what the hell is actually going on for real?
Order Placed: Apr 18, 2018
Order #: 5ad779de3aa5b0527b1bdfbd
Shipping Address:
Malakia M. Sullivan
1100 Cadiz Street
A-7
Dallas, Texas 75215
United States
Payment Method:
Credit Card
MasterCard: **** 4213
Zip/Postal Code: 75228
Questions
Store: godjob
Status: Closed
Last message:
"No, I haven't got the item. I would like to wait a bit longer."
Store: Cool mall
Status: Awaiting your response
Last message:
"Thank you for using Wish! We'd like you to know that your order may arrive a bit late. Please let us know if you have already received this order."
Store: wearbuy168
Status: Closed
Last message:
"Hello Malakia, Thanks for writing back to us. I apologize for the delayed shipment of your item. Please know that the courier may have encountered a delay due to uncontrollable issues, which is why the delivery date was updated. At this point, we humbly ask for your patience to wait until June 3, 2018, for the delivery. If you still haven't received your item after the said date, please get back to us accordingly. Should you need further assistance, I want to let you know that our team will always be available to help you. Thank you for your kind understanding. Wishing you a great day, Alvin Wish Customer Support"
Store: globeltrade
Status: Awaiting store response
Last message:
"Yes, I still haven't received my order as of yet, it's been too damn long. I'm sick of this [censored]. I need you to please change my shipping address to have this item to deliver to: Malakia M Sullivan 5738 Highland Hills Drive Apt 214 Dallas, TX 75241 "
Items
Ultra-thin Quad-Core Laptop 11.6'' Screen Display 1366*768P 2G+32G Windows10 KeyBoard Cover
Store: globeltrade
Quantity: 1
Delivered on Jun 4, 2018
Tracking #: YT1836690005522763
$0.95
Size: Clear
Your Order
Processing
Shipping
Almost there!
Delivered on Jun 4, 2018
Where's My Package?
Contact Support
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Original 10"/7" Inch Tablet PC Windows 10 64-bit Cherry Trail Android 5.1 4+64GB Quad-Core
Store: wearbuy168
Quantity: 2
Delivered on Jun 20, 2018
Tracking #: UD984253641CN
$1.90
Size: 7"inch tablet film, Color: Transparent
Your Order
Processing
Shipping
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Delivered on Jun 20, 2018
Where's My Package?
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1 Pcs Charming Cat Eye Winged Eyeliner Sexy Eye Cosmetic Seal Stamp Wing Double Head Waterproof Eyeliner Pen Tool
Store: InFaye
Quantity: 1
Delivered on Apr 21, 2018
Tracking #: 9400110205425004379910
Free
Size: Thin
Your Order
Processing
Shipping
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Delivered on Apr 21, 2018
Where's My Package?
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360 full body Matte Finish Dual Layer Hard Case for funda iPhone 7 6 6S 5 5S SE 7 Plus with Tempered Glass Screen Protector
Store: Cool mall
Quantity: 1
Estimated Delivery by Jun 3, 2018
Tracking #: YT1810901934703913
Our tracking information may be out of date. Did you receive this item yet?
Yes No
Free
Size: iPhone 8 Plus, Color: Rose gold
Your Order
Processing
Shipping
Almost there!
Estimated Delivery:
Jun 3, 2018
Where's My Package?
Contact Support
For 6.0Inch Android 7.0 Octa Core 6GB RAM +128GB ROM 4G LTE Smartphone 5100mAh With Mobilephone LED Micro USB Charger Cable
Store: godjob
Quantity: 1
Estimated Delivery by Jun 3, 2018
Tracking #: UD980890166CN
We apologize for the delay and appreciate your patience. Please contact us within 30 days of your order's estimated delivery date if you require assistance.
Free
Size: Black
Your Order
Processing
Shipping
Almost there!
Estimated Delivery:
Jun 3, 2018
Where's My Package?
Contact Support
Summary
Item Total: $2.85
Shipping: $22.00
Reward Discount: - $1.24
Order Total: $23.61
giveaway
I won a butterfly knife in the daily giveaway, yet when I went to my cart to order it, it said my cart was empty, checked my order history and it wasn't there either, so even though I won, I got nothing, I updated the app, closed and reopened, and still nothing, and I don't expect them to just give me one even though I have the screenshots to prove it
tablet and dvd drive
I I purchased a tablet and a DVD external drive to go with the tablet the tablet was late I was unable to try the DVD thing in the tablet and on top of that the tablet needs a SIM card in order to work and my network does not support the SIM card and this was not disclosed on the website I have been trying and trying to resolve this issue on their website where I originally purchased the item and I'm stuck in a loop and goes around and around and not getting resolved items were late and not as described on the website and i cannot get customer sevice to resolve thisStick in automatic loop and not getting any help just go in circles im reporting u to emommerce.gov rt now there is no number to call associated with my order
Wish Reviews 0
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About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
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Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
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Wish Contacts
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Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
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Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
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Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
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Wish social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 04, 2024
- View all Wish contacts
Most discussed Wish complaints
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I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020Our Commitment
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