Wish
Reviews and Complaints

I have tried in vain to return all of the items that I purchased on April 29th. I will gladly even return the "free" items that were pushed on me to get. Everything is really cheaply made, doesn't fit, or is a knock-off of an already existing product.
I have all of my tracking numbers, my user I.D., the order #, the items that correspond to them and the bags in which I received the items. When I try to follow the instructions given to me by the "customer support", they show no order history, and I keep trying everything to figure out how to make direct contact. If I click on the "contact" link, then follow that to "Return", they don't allow me to type in what I want to return. Calling the 800 number is useless. It just says to go to "[protected]@wish.com which is also a dead end.
This company is a JOKE!
I have umpteen emails that have gone back and forth with absolutely no success. I am withholding payment from American Express until this is resolved. They give you a 30-day window to make returns but time is going to run out if I can't make the actual return!
Madeleine Miller
user ID# 5ae648355ae95217176be01a
Order# 5ae65cc4b72ef80e9641a231

I ordered this product on March 11 delivery date was April 11 well it know may 25 and still no shirt I have tried contacting Wich about this problem with no response I keep going to my order and saying that I still haven't received product can someone please contact me about this .. this is no way to do business and it leaves the customer not wanting to order from wish on your site it says wish we got your back if that's so then please help me with my order

Hello,

I am supposed to return a Macbook Air that I have received yesterday. It says on the app that they sent me the shipping label and invoic, but first I didn't receive anything at this email, but when I gave a new email address to receive it in the email they say "print attached invoice and shipping label", but there is NO invoice nor shipping label attached to the email.
I tried and tried and tried with different emails addresses and the result is always the same!
What can I do?

I tried to contact customer support but they tell me to go on the app or on the website but I am stuck as I always have the same answer "The return process is on the way. We are waiting to receive the item to continue".
Well how can I send the item if I don't have the shipping label?

feb 25 i placed an order for 5 pairs of pants after a couple of week i received one pair, after that nothing i would go to my orders and clicked on where is my order, it would say the that the shipping was out of date, so i waited. the delivery date was march 21. after that i kept clicking on i have not received the order. i finally email them and they said i should have received them and there was nothing they could do because it was past the 30 days, i couldnt get a refund or the pants or store credit. so i paid for 4 pairs of pants and shipping so im out about $70. i know i cant get a refund but i will take store credit. i have bought alot of stuff for them i think its wrong the way they handle the problem. Thank you

I am a recovering addict. Please take down or do something to stop your ad for METH PIPES from showing up on Facebook. This could cause a newly clean addict a lot of distress. I plan to send a message like this every day until something changes. My recovery family plans to do the same. Please respond to me. Please give this the attention it deserves.

Have been trying to obtain a return shipping label since May 15th 2018. Wish keeps emailing me instructions on how to use the label but there is no label attachment in the email to print out. I have even asked for just the address to send the return to but to no avail. Forget using the phone number as it is just a recorded message. DON'T BUY A GUITAR AS THEY ARE COUNTERFEIT.

I am horrified by a recent advertisement I've come across on Facebook - How dare you even think it's appropriate to promote a CRACK PIPE on Facebook! Clearly a struggling brand as no other brand would ever promote such a damaging product. Where do you get off thinking it's OK with advertising a crack pipe to people who hate drugs? I am outraged by this. I demand an apology and for your HORRIBLE company to stop promoting such a disgraceful tool which is designed to ruin people's lives! I am so glad I have never purchased anything from your LOW brand.

I ordered and paid for a phone over two months ago and have never recieved it despite the tracking saying it was supposedly delivered it. When i tried to get support on this issue i found it non existant and completely impossible to discuss the matter with anyone at all. Would like to continue doing business with your company as i have recieved all the other products as promised but refuse to pay for things i will not recieve.

There are 3 items on my Paypal account that I did not authorize. My grandson my have somehow clicked in some items accidentially, cause I I don't think a kid would order a fake chain and a wedding ring. I have gotten emails about the address, so these items have not been sent. I would like a refund for all charges. If not I will contact my bank and have them reputed.

My name is Judy Nix billing is B-6PR31859WV2047746
charges are $1.95 on 5/18 & $6.00 on 5/18 &
$3.80 on 5/19 with a $10.00 shipping charge.

I have requested several times about the return of the Alexa machine and I have not received a response nor have I received my refund to my credit card. It was purchased April 7th and returned on April 25th. It has been a month now and no response to any of my requests. I will be requesting my credit card company to look into this matter is I do not get a response as to when to expect my refund

I have sent you various messages indicating I wanted a shipping label for certain items that I want to return for a refund. Since you don't send any kind of invoice or statement with the items, it is hard to give you an invoice number, which you have requested and I told you I didn't have one. I have bought numerous items from you and I think that if you'd want to keep me as a customer and also avoid bad publicity, you would answer my messages and emails. At first, you were very nice about cancelling a couple of my orders, but lately, I can't get ahold of you to respond. Not just that, but not all my items are listed in my Order History. I've been nice about it so far, but I'm really because I can post a lot of comments all over all kinds of media. I will repeat and add to the items I want to return for a refund! Here they are AGAIN:
1. Leo Rossi Women's Melissa Top, Large, Red
2. Loose Chiffon Hal Sleeve Slim Fit Blouse, Blue
3. Women's Vintage Messenger Bag Shoulder Crossbody Bag, White/Black
4. Lasting Mineral Shadow Makeup AJMLMEX
5. Colors Eye Ball Shimmer Gold Eyeshadow Pen Women Girls Long, Pink

For now, that is all, except that you told me I could return the items that you couldn't return because they were already being processed. I have not received those items yet.

Good day

I have placed an order about 3 months ago for a cosmetic set that consisted of 120 colors, however i received a pocket size set with only 15 of the almost same colors for the same price.
Kindly assist me in sending what i have ordered or fully refund the amount paid as well as for postage.

Please contact me on +[protected] or via email on nats.[protected]@gmail.com.

Thank you
Unsatisfied customer
Miss Pillay

I did receive it today (23.05.2018) but it is in different color! It is copper red (ugly).
On 9.05.2018 I did make an order from the web side but what we receive was and is completely different. Shape and size is ok but the color is... terrible!. We would like to replace it and have it in the gold color as it is shown on yours picture. We bought also Junxin Cute 925 Sterling Silver Round Cut White/Blue Fire Opal Stud Earrings Wedding Jewelry 6mm and... it is PERFECT, as it is Multicolor 20 pcs 925 Sterling Silver Ear studs earrings.
Regards
Roman

5ACDE231D7EC7F6A84EF8EC9, belt is too small, and buckle is missing the adjustment piece, that makes it hold onto the belt itself. I have ordered from the manufacturer of the belt befor and got a superior product, however this product is so substandard that I will not be ordering from them in the future unless this is resolved to my satisfaction. I have placed a number of orders throug the wish app to see how I likely I will be to order products in the future. As it is, I have a number of products in my cart and I am hesitant to order anything, as everything I have ordered so far has been disappointing to say the least.

Im really pissed off with the payment process in the Wish application. I have entered my credit card details for billing and proceeded to checkout but then every time it says ‘oops something is wrong'. Besides $3 have been cut from my discover credit card, without any purchase being successful.! Could you please help me with the issue.! Either let my money be refunded or get me the items purchased.
Thank you.!

It is with a heavy heart that I have decided to leave Wish.com. I have been a faithful customer for years and for the most part, I have enjoyed the site. However, It seems every Item is misleading and deceptive. This pricing fraud makes Wish look bad and unrepitable. There are numerous examples of the price fraud. The prices advertised is always much less then the purchase price. I will submit a few photos. Please fix this issue so I can trust Wish again.

Lisa White
[protected]

I, d like to get a promo code I just submitted now online please! Thank you! My email is: [protected]@hotmail.com

This is my first time ordering from your site. I, ll likely be getting friends and family to order as well soon, so I urge you to get me a discounted promo code for this sent out order, please. I seem to understand you have a good site to buy from. I tried calling the phone # and it does, nt let me get through to your office. My phone # is [protected] here in Canada.

Rejeanne Cormier

Order is total $326.00

Hi I ordered multiple products from wish but only few got delivered.. Nearly 11 products are still pending.. I didnt receive even an email on this.. Its being 2 months I didnt get my products.. Dont know whats wrong with your website.. Even money was alredy paid for all these products.. But I didnt even received the shipment details or anything else.. Provide lease let me know

I just realised I was charged way over the amount for my recent order on the 8th of May. My order came to $90.75 originally, and you guys charged me $140.75. This is a MAJOR difference of $50. I'm guessing it was some sort of mistake but if it could be rectified I would really appreciate it a refund for that $50 I was overcharged. Thanks. My email is xx-siobhann.[protected]@hotmail.com just incase you need to contact me.

I have ordered 3 pairs of sandals off of wish but only one has came but they all say they have been delivered to or in my mailbox but I did not receive it it's not in my mailbox & I don't know if anyone took it but I know I didn't receive it it says it has been delivered & I was wondering can I get my money back or can you resend the shoes because i have not received my order & I paid for it & l feel like nothings being done about it & I spent my money but didn't get what I paid for