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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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P
12:12 pm EDT

Wish I didn't make a transaction

Hello. I was checking my debit account this morning and I see y'all have a pending transaction for my card and I never ordered anything from you guya nor did i give anyone permission to use my account. I havnet used wish in a very long time and don't understand the issue. But I didn't authorize this at all.I would really like for whatever that whom ever order to be cancelled

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Update by Patrice Marlowe
May 21, 2018 12:16 pm EDT

If someone would please contact me back asap. I had to make a account with y'all just to find out what is going on

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T
9:51 am EDT

Wish I ordered and updated with wish. 3 boxes of several make up products

I placed an order for several different items to which have been paid for and taken out of my checking account. I received it all but 3 make up boxes with at least 50 different make up necessities in each Box. The order was placed April 7 of 2018. On the App wish on my phone i was asked if i had received these products around May 1, 2018 and still have not received them. I have already paid for them and every time i go to my order history they say i have none. Maybe not from home computer and not my phone that could be why. But when I do it is the same question from them, have you received this product . And the answer is no. I received everything but those 3 boxes which was for mother's day. If they don't have that product they need not put it on their site.

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S
3:09 am EDT

Wish very late shipment

I'm supposed to receive my Katana Sword by 21/5/18 & till now I still waiting for it more than a month. Can I request for a refund of $160 cuz no point for me keep on waiting. As well get the refund & get another samurai sword from other online supplier . Please revert back to me soonest possible

I still have other orders which still outstanding for about 1 month. Kindly assist me to check. In the app u from the customer support can't ask the question which I wanted so personally I feel that it deficit the purpose.

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T
4:13 pm EDT

Wish account

I have not purchased items from Wish since last year. My last order was all the slime etc. was money taken out of my account or could you please explain what's happened. I noticed my account is under Lauren. Why is that?
I was sent an email saying I had to log in again and add my bank statements, and I wasn't able to login until I submitted them. Has my account been compromised? I had a person living with me and her name was Lauren Hindes, does that name register at all to my account? Please contact me to let me know.

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L
1:23 pm EDT
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Wish cancelled order.

I did not approve the last two orders made on your site. I placed them in the cart for later, but the site processed the order without my approval. I never slide the button from the left side to the right side for final approval. I attempted to cancel the order but I was unable to through your app like you claim. So, I attempted to call to no avail. I have no choice but to put a stop payment on the order, cancel my account, a file this complaint. If you cannot address this problem immediately and correct it I will never use your app or site again.

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D
6:23 pm EDT

Wish medieval gown!

Ordered medieval dress in green and that is the only thing that your people got right! This gown had been ordered in medium size, I wear a size small but ordered medium to make sure it would be long enough! Your people did not pay attention to size or garment. I was sent a size large! Not only is this to big through the body, it is 6 inches to short, this was also trimmed in black lace! Ido not wear lace!

This is supposed to be a fall or winter gown, the one that was sent is for the height of summer...
Therefore you owe me the dress that I originally ordered!

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K
1:01 pm EDT

Wish velvet 3 layer bracelet holder order # 5ae91caacae3ed290bo59bee

My name is Karlene Dunn
Address: 8857 ASHWOOD drive
Riverdale, Ga 30274
Tracking number: Ly107617461cn
It was delivered
My package was delivered to the wrong address buford, Ga 30519
On May 15, 2018
I would like for you to send the bracelet 3 layer rack to my correct address
8857 Ashwood Drive
Riverdale, Ga 30274
I have been looking for word to receive this item I am very disappointed
Wish has my address in there system not sure wht is item went to another address.I get everything else at the right address please take care of this problem asap
Thanks
Karlene Dunn

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J
10:17 am EDT
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Wish online shopping app cute home and geek / payment issues

I have been using your shopping apps cute wish home and geek for a couple of years now and this is the first time I had any problems completing my orders but recently my orders aren't going through I now know that the bank accounts I use are not the reason it's your company that is declining my orders I have had four new bank cards this year and thought that may be part of the reason but I'd really like to correct the issue as I love using all the apps and would be lost with out them please help and reply ASAP thankyou for your time from Jennifer hosking

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N
4:39 am EDT
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Wish my order

My order is not delivered even now. If my order was delivered why I didn't get any notification because I promised to receive a wattsup or a call when my order is being delivered. And now I cannot get a refund because order was delivered but not received. How do I track this orders when in in SOUTH AFRICA. Which courier is was used to deliver my order
My email address [protected]@gmail.com/[protected]@gmail.com
[protected]

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P
11:21 am EDT

Wish I tried to get help from your technicians and they kept hanging the phone up on me.

I called your company because I never received a shirt that I ordered on March 7th. Delivery date was April 17th. I checked the tracking and it was still in China. When I was having problems with my computer the technichan kept hanging up on me. I called back 6 times and he kept answering the phone and when I started to explain my problem about never receiving my item he kept hanging up on me. I've ordered from wish before and never had a problem like this. I either want my shirt or a refund to my credit card asap. This I will share with everybody on facebook if we can't resolve this and believe me I have alot of friends that shop on wish. This isn't a threat, just fact that I was treated so rudely!

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J
8:30 am EDT

Wish order id 5ae42e7be3f1c6752334a090

Hi
This is to complain you that I have received some of the items which I ordered (with the order id - 5ae42e7be3f1c6752334a090) from your site but really sorry to say that I am really very disappointed with the items quality, colour and appearance. This was my first experience but it was really pathetic. I have also recommended your site to many of my friends but today I am actually regretting for doing so.
I have already requested for the refund. Request you to please get it refunded on priority.
Regards

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Q
10:17 am EDT

Wish my package is sent to the wrong address and your app is not allowing me to change the address to the correct one

Their app does not give me the options to change it to the correct address. They keep telling me to go online. The package was at the post office and since my I'd doesn't match the incorrect address the post office is not allowing me to get it.
I would greatly appreciate a prompt solution to this problem. Please send my package that I have paid for to my correct address because your app does not allow me to do this.
Thank you

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S
6:17 am EDT

Wish service

I am Suhana, I have placed an order of 612rs. And after payment it's showing that order will be delivered on 3rd July.. Y is this delay in delivery.. Kindly deliver with in this month or else please refund the amount. We doesn't have company details because we have done e shopping.. And procured 4 items.. We trusted this application and procured. Suggest you to provide best solution for this.

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J
2:40 am EDT
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Wish address update

Hello, I had to delete my account then reinstall it to try to update my address and credit card info. Can you please keep me updated on current orders at my email address? Also can you tell me how to update my address and credit card details? Can you please update my account with all recent orders?
Thank you,
Jeremy Cornish
15b Fontana Cove joondalup Western Australia 6027
[protected]@gmail.com

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L
12:58 pm EDT
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Wish refund not received

I ordered 2 headsets that clearly stated that they worked with PS4, I received the item and it did not work with PS4. I contacted the seller and was told I would receive a refund for both headsets and would receive it on the 9/5/2018, And I am still waiting for my refund. I have contacted the seller on numerous occasions and I have no reply from them. I would like my money back but I am not counting on it!

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K
12:34 pm EDT

Wish frauduleus aankopen met mijn mastercard

4 april Paypal wish.com : 49, 49 euro Nr. 35314369001 Nederland
20 april GEEK orderwish.com : 192, 85 euro
29 april GEEK orderwish.com : 172, 00 euro

I just discovered this while checking my bank account since long time because it was blocked.
Nobody could have taken my MasterCard and nobody could have known my code.
Please help me, i am allready a victim of theft of my wallet and mistreating of the local police.
There was evidence of 2 times frauduleus using of my bankcard en still they did not do anything about it.
what van I do now? I called cardstop and went to the police and told my bank

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S
1:55 am EDT

Wish things I bought / refund not received

I made purchase on 25 april worth rs 4028 nd after that I immediately cancelled my order coz the shipping charges are very much. They assure me that they will refund the amount within 10-15 working days. But after this time period they are not refunding my amount. I am contacting them but they are saying that we have refunded ur anount, check ur bank. I did so but my bank is saying that they have not initiated refund. I am messaging them but now they are not replying. What to do. Plz help

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T
2:57 pm EDT
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Wish 7 day stamp 50% off

7day stamp comes up invalid even though I haven't been able to get it ro work. I have spent considerable amout on wish and this is the second time a code provided by your app that hasnt qorked foe me

I dont have 300 charactera of problems so please act like a company that wants to keep my thousands of dollars I have spent should at least let me apeak to an actuall person to help resolve my issues

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A
10:38 pm EDT
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Wish i'm complain about the false advert

I saw an add on face book fake teeth that u can place over ur own the teeth have no gums on them and this is the product they send me they have take my $ and shipped me these things I'm not impressed I'm unemployed and struggling they said it will put a smile on your face all it did was made my face red from been angry can u help me please or guid me to we're I can get the help o need to get my money back

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8:08 pm EDT
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Wish #ly110849134cn&#umo94172109cn

Received these shirts i have two more to come in mail, but received these in mail and they are too small would like to just know how to return them they are also damage by the strings of thread are coming out they have replied to me about a refund but have not told me on how to get a different size and return to china.can you please help would like to talk to a human on phone.instead these emails my email is [protected]@gmail.com. thanks sharon

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 04, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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