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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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D
5:53 pm EDT

Wish still not get my order since jan 2, 2018

I ordered 2 orders of Action Cam Sports Camera on Jan 2 and 14.

I got the email from Wish said will delivered within 5-10 business days on Jan 4th. Still wait it is March 30.

Custom service is a joke
Order history is a joke.
Wish still adv in Facebook while countless customers still complaint no orders.
Wish company needs to shut down.

My advice DONOT order anything from WISH. PERIOD ! ! ! ! !

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S
11:21 am EDT

Wish items that has been order but never received and charged for

I had ordered my car stickers on january 29, 2018 which I had never received - curiouse I checked my wish account which had said no items have been bought but on my credit card it had been regestured with the date -I called customer service to be told that I will be contacted back - never did. And it's hard to come in conatct with someone about the issue

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D
11:13 am EDT

Wish wish website

hi, my name is Daisy Meierdierck
i had a order for 90 dollars . and i did not get my items which i used mt debit card and the money was taken out and wish received the money. i ordered
3 pairs of shoes pink, yellow, orange. 2 packs of diet patches a wedding set i know i ordered something else but this is what i do remember what i paid for. i would like to know when i will get my things i ordered or my money back

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P
9:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish bluetooth sunglasses with camera built in.

Simple I ordered one item and got something completely different. I ordered bluetooth sunglasses and got a cheap 4$ pair of aviator lenses. Then the tracking numbers are the same. To top it off they are telling me on the app that it was already delivered which it was not. What was delivered was not what I paid for or ordered. Ive spent over 100$ this month of march.

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Update by Prprince
Mar 29, 2018 9:34 am EDT

I ordered the Bluetooth sunglasses . what i recieved was a cheap pair of aviator lenses. I spent OVER $100 thus month and am await still 17 more orders which i am cancelling due to this issue. Upon further investigation i have come to find that this is not unusual for the company. Smh

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A
2:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish no orders found, points gone

No orders in my account, my points were 400, now they are deleted app on phone to no result. User name and password are correct! I would like to know if there is a computer glitch or what. I paid for these items. And if I don't get them or a refund, I will call and file a complaint to the Better Business Bureau. I see lots of complaints regarding this.
Thank you,
Amy

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K
12:03 pm EDT

Wish took my $168.00 never sent my items

They took my money $168.00 and I never received my items, someone sent me a piece of paper and a piece of cardboard in a envelope, I am filling fraud with my bank this is not over yet. Reported them to bbb, fbi, consumer affairs, and anyone else I can file with on them. May even get a lawyer to sue them yet.
To file a complaint, just go to ftc.gov/complaint
How to report fraud... Go to www.bbb.org

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J
11:34 am EDT

Wish I didn't receive any of my orders yet

I didn't receive any if my orders yet and it been past can you help me if you can call me at this number as as possible [protected] please or email me at [protected]@gmail. com, tell me what should I do either give me my orders of my refund, if not I will do something about it.And why do we have to give you 350 words what if we can't do it please I want my orders or my all of my refunds

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P
11:12 am EDT

Wish order from wish.com (bags, jacket, computer item)

I made and payed an order with Wish Company on 27.2.2018, which was promised to arrive by Apr 6, 2018. Without any personal notice, my order got cancelled and the money returned to my credit card. I wonder, if this is a scam and Wish is just attracting customers with the low-price offers for to get customers' Facebook details (you agree to give Wish access to your FB, when you download the Wish app)?

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E
7:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish 1060 gtx 3gb I ordered

I ordered 2xColorful iGame GTX1060 U-3G Gaming Video Graphics Card 1556-1771MHz/8008MHz I2M5 Video Card... checked the description all the clock raitings and everything knowing you have to check before you buy... now my item is shipped and in addition its now : — Colorful iGame GTX1060 U-3G Gaming Video Graphics Card 1556-1771MHz/8008MHz I2M5 Video Card Power Cable and description is now a cable nuthing else the item has been changed from this as we screen shotted this view attachments.. this is what I purchased and paid for

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K
K
Kirch100
US
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Mar 31, 2018 12:18 am EDT
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Hi SEAFORD.

Yes Exactly the same has happened to me (Mar 2018). I thought I may have made a mistake so I ordered a 1080ti and they did the same thing again. Just now considering what action to take. I'm not going to hold my breath though...

Regards

Steve

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R
11:26 pm EDT

Wish giveaway

I was on from 8:55 to 9:15. I stayed on giveaway page entire time repeatedly hitting refresh... went straight from "starts between 9 and 9:15" to "giveaway has ended" as though it never even opens let alone ever had any kind of notification that its starting! Plus other people have the same issue. It's just a scam to get people on their app and they figure you will want something bad enough and when you don't win, you will just buy it. It's a lie!

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R
6:01 pm EDT

Wish customers service

Please find I am very dissatisfied with the way wish is trading they will not take responsible step to sort a order I made with them on 20/02/18 delivery date no later than the 20/03/18 which has not arrived they say it got lost when shipping it to me. I have sent them 46 g mails and it cost me more than the item is worth it was a mans jewelry set which cost £3.00 with shipping .they keep sending me mail saying look in your order history when I have told their is nothing in it to go in order history it is their mistake as they have sent me a transaction conformation .and they have taken the money from my bank account. This is now driving me crazy as they keep telling me to look in my order history to get a refund which I told them I cannot do as my goods are not showing I have lost count how many times I have sent them mail telling them I cannot do this .I all so sent them a screen shot of my transition it seems like no one reads e mail and take your money and take no responsibility for what is happening to their customers can I claim compensation for this as it has been going on. so long its not on anymore I have read all the complaints and it looks like they don't care thank yo Mr Danny Earl

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K
5:24 pm EDT

Wish miss rose makeup lip long last...

Order ID: 5a7746417802ca6c99b864bd That is the order number never got it I suppose to get it on Feb. 27 to Mar 16 2018 that was the Delivery Estimate date. I never got it. I can't believe this Please contact me about it. My email name is [protected]@yahoo.com.

MISS ROSE Makeup Lip Long Last...
Store: best4choose
Quantity: 1
Size: 10pcs
Cost: $1.70
Status: Processing Order
Your order should be processed between:
Feb 5, 2018 - Feb 11, 2018
I would love to have it still.
Thank you
Karen L. Hafler

My address is 209 7th. St. Apt. 1
Honesdale Pa. 18431

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L
5:01 pm EDT

Wish account put on hold

I had been making regular purchases from wish without any problems, but then I had to order another card because my wallet was stolen & they wouldn't accept the new card details and put a hold on the account until I sent a copy of a bank statement which shows when purchases were made and the dates, which I have and it stiĺl hasn't been resolved - I have sent another photo of the payments taken by wish

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M
3:35 pm EDT

Wish the mobile phone

When my mobile phone arrived i was delighted, it looked amazing. When i fitted the Samsung sim card it refused to work. I them took it to the telephone shop, they to could not get the phone to work.

To say i was highly disappointed would be an understatement. I was warned that the phone would never work and i was wasting my money.

I hope they were wrong.

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S
12:12 am EDT

Wish wish list items disappearing of my list

Hi, I placed an order of alot of items among these items one order was supposed to be a cell phones and a laptop as I was following up with my order history somehow items are disappearing off my list that I have already paid for and have not received yet and I want to know where my order is and why it is not on my list anymore? And telling me about a mystery surprise box and I didn't order such. Please help.

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C
9:34 pm EDT

Wish just an idea

Dear wish.

My name is Clarissa White
I buy a lot of things off wish and I have come up with an Idea.
I would like to put towards you an Idea that would be great to every one.
Make an app where everyone can blog and chat about there products, and they can chat about how the product is going and chat to anyone and they can also blog about there progress with the Item/Items it would help people understand how the products works ect
If you wish to talk to me about it more please email me
cowgirl247.[protected]@gmail.com

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T
1:14 am EDT

Wish uv filter light

Purchased a uv light for my 75 gallon aquarium from wish. Had a smaller uv filter but transferred it to another tank. Installed this one and it started to pulse almost strobe. Left it alone for the night and it went to a steady light. It also killed more than half of my fish, including 3 dwarf frogs I had for 2-3 years. Wish refunded me the purchase price but would not compensate me for my fish, even after sending pictures. Horrible website, horrible service. Do not buy from them!

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K
2:11 pm EDT

Wish phones

On March 3 2018 I placed an order of twenty-six items among these items one order was supposed to be two cell phones the galaxy S 6 as I was following up with my order history somehow items are disappearing off my list that I have already paid for and have not received yet and I want to know where my order is and why it is not on my list anymore? Why can't I call and talk to someone on the phone instead of complaining over email? I tried to contact customer support by phone, i get a recording that ends up disconnecting i would like a living human being to contact me by phone [protected]

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B
2:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish took money out of my account that they shouldn't have 115.00 too much

I order from wish all the time but this time they took out my 2 payments plus a extra 115.00 dollars for no reason out of my debit I would like my refund of 115.00 dollars please I like to order from them but cant if they continue to take extra money out please help me to understand why they did this. I have ordered several things since january 2018 and have been pleased until now march 2018. But this month I ordered two different orders one for 45.50 and one for 25.00 which I paid for then I got my bank statement and seen where they took out the two payments plus a extra 115.00 I did not order that much please try and help me on this I live on a month to month income and cant afford money I didnt spend taken out. Thank you if you can help me out.

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A
A
Antonio Porras
US
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Mar 29, 2018 1:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why haven't you reported the fraudulent transaction to your bank?

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E
12:30 am EDT

Wish customer service and overall company app/website

When I tried to return a item I never got they told me that I could not get a refund because I did not return it within 30 days however I waited six months for it and never got it. how can I return a item I never got! After I pointed that out to them they ignored me and never responded . When I do actually receive a ordered which isn't always the case it comes 2-3 months at the least from when ordered. And the products are not very good they are cheap and not what they were in the picture . :(

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B
bucarest
CA
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Mar 26, 2018 12:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Maybe you can help me because I want to buy few things from you but I couldn't, because I don't want the items to come to my home, and I put a friend address and I paid with my credit card but didn't work, I had the message to look at my address, that's mean I cant't buy from you like this, and I want to buy a lot but like I said I don't want the items to come to my home I want to go to my friend, but if I pay with my credit card is not working, maybe you can do something for this because like I said I want to buy many things from you the way how I want. You can answer me by email, my email address is cameliacauly@hotmail.com. Thank you, and I'm waiting for an answer to can buy.

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

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1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 04, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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