Wish
Reviews and Complaints

hi please help,
i have ordered the above mention item please advise when will i receive.
transaction details as below:
transaction date: 01 january 2018
transaction order id: [protected]
transaction amount: 122.13sgd
card number: 418238*4634

bank payment detail from uob
03 jan 2018 01 jan 2018 pes*empirestores yongan cn
ref no: 74311318002161517388545 168.09 sgd
(793.00 cny)

please advise!

thanks
edward lockj

I suffered a severe allergic reaction and had to be hospitalised. I have been begging for days for you to tell me the ingredients to this mask but you choose to ignore me instead.
Why do you want me to die? I could've actually died! But of course you'd be happy with that because I wouldn't escalate it further.
I really believe karma will hit all the people involved in their ignorance to wanting me dead!

I bought several usb thumb drives from these guys. All failed within one week. I bought several micro SD cards. All failed within several months. Some I could verify were counterfeit. For example, I bought a Toshiba 250GB micro SD card from these guys in May 2017. It failed completely December 2017. I checked the markings on the back with a website, and the card is a complete fake. Toshiba does not make 250GB micro SD cards. The same goes with the USB thumb drives. In this case, files began to disappear off the drive after a month. Then the drive simply stopped working. Tested the thumb drives and they appear to be made with faulty memory. Unfortunately, wish.com does not refund after 30 days. Big scam.

To whom it may concern
Tammy Tombs 010518 last four digits of my account is 1654 .
The amounts I want taken off is$11.80, $50.00, $49.00 & $8.00 that where made in Dec. some time.
I have 2 that I made in January4th I want to keep. Please refund my account of the other charges Thank you very much [protected]@gmail.com bank is 5/3 on MasterCard.

On the 7th September 2017 I orderd 1 creative small fancy lantern(Sunglass store) through wish Order ID 59ad18181b8b61150cff3227
I was informed that my item had been shipped est del Sept 18, 2017- Oct 6, 2017. Still not recieved goods that have been paid for. Unable to track on tracking#[protected].

On the 10th September 2017 I orderd Garder AcrylicMirror Rustic for the garden from superfactory1688 paid for order ID 59b23e252d10cc9104a3c22f
estimated delivery Sept 15-17 th 2017.
Again unable to track . Paid for but not recieved.
Please can you help?
Would request a refund.
Thank you
Celia Lewis

On november I made a purchase on your platform with the gmail account: [protected]@gmail.com. I gave my card information and the payment was done. I even got a mail telling me that the money for the purchase was effectively taken from my bank account. However, when I checked for my order, which was supposed to arive between December 28 and January 2, the order had disappeared; still, the payment had been done and I now had no money nor product. I would like you to give me my products or give a refund, for the payment wa done, but the products never arrived and, because the order disappeared, I have no longer the number of the order. Please solve my case.

I ordered from them and got the products slowly one at a time. After payment was taken from my 5/3 access card which is not linked to my bank account. I began getting calls from China and then They tried to get 879$ off my card. My bank let me know and since it was not linked to my bank account I'm safe but just a warning to others. Do not use a debit card. use prepaid or an access card like 5/3 has.

hi i have ordered 1 of these and i have been trying to return it due to the fact that it came with a european plug i then reordered and accidentally ordered 2 and i just recieved it with it ALL crushed broken etc it came from china and i have NO way of a return address pls send me info on where i need to return these or call me at [protected] asap
thanks u
michelle

Ordered 4 laptops.in item description laptops charger manual plug with all the specifications. Not a screen protector listed. I got 4 screen protectors. The laptops were marked down from $523 to first time customer special $21. Careful... the pages are set up to trick you into buying. Tjus is not acceptable nowjere in the item description is there a screen protector. I demand a refund. The price was 523 on special 21. Very expensive screen protectors. Disgusting and I will take thus up with consumer affairs in australia.

On December 29th 2017 the home app deducted $167.85 out of my account I never gave anybody permission to do this I want my money back and I want it back now you had no right it is against the law without consent having a consent with the person that you're taking money from I had filed a claim with my bank and now I'm filing one on you as well I would really appreciate it that somebody gets back to me as soon as possible

Good day,

On the 25.08.2017, I had a debit that was deducted from my account. I had ordered items and there was not enough funds in my account, and the amount was held due to the fact that there were no funds. As soon as the funds went into my account I was debited an amount of R1933, which was not supposed to go off my account. I've been sending email to wish for my refund since August last year, they've asked me to give them details of that order and they keep telling the amount never went off my account, I've sent bank statements, screen shots, a dispute from the bank confirming that the money was never reversed back into my account. Wish, keeps sending me to the bank, even after I send a document from the bank stating that the money sits with wish. This has been going on since August, at some point they stopped replying to my emails and I had to start a new query, R1933 is a lot of money and I need that money back, they haven't been helpful, having to beg for your money is not a nice thing.

I spent $70 on many things a few were dermacol foundation and lights for the inside of a car and waited for months and never did arrive but still charged my account after about a month my order history deleted the items but I never logged out of my account or got a new one I have the same one as always so I would love to talk about a refund my number is [protected] this happened about the beginning of September 2017

On the 27th February 2016, I purchased a Smart Self Balancing Electric Drifting Scooter. Within a few days, the scooter arrived. I moved around on it ok for a few days, but when I came to charge the item, I found a few screws missing. On contacting the sender, they advised me to go to a DIY store and purchase the screws there. I was not happy with this but tried.

I'm quite sure that an item with screws missing is stable or still under warranty if it was returned for some reason. As I was not happy, the seller told me to return the item for a full refund. I told the seller that he must make arrangements to collect the scooter and he said that I should return it. I then queried about the cost to return it and they said that I would be reimbursed on confirmation of the return of the item.

I spent over 150 GBP in returning the item to the seller's depot.
When I checked with the seller after a week, I was diverted to the wish customer service department. I explained the situation to them and they said that I had received a full refund including delivery, but the delivery charge was from the seller's depot and did not include the return of the item.
On querying this, Wish said that it clearly states in their return policy, that any returns items should be returned by their method. This has made me angry because now they refuse to pay me what I spent to return the item. The cost of returning the item is almost the same as the item cost. I have included the invoice from DHL and relevant screenshots from my Geek. Wish account.
As it stands, Geek has frozen my account for no reason. When I try to access my account, they ask for security id. When I supplied this they still blocked access to certain parts of my account, including the communication I had with the seller confirming they would refund me once the item was returned to them. The seller never mentioned that I should follow the Geek process for returning the item. They just said return it their base. On examing the policy more closely, it states that the item with be returned to a Geek warehouse. So I suppose the supplier did not want this since they wouldn't get their item back straight away and it would clearly show that there were screws missing. (pictures included)

I would never recommend Geek for anything since they aren't very trustworthy. I had no problems with them initially and all problems were dealt with quickly and they even gave me refunds when an item was late or delayed. But since I kept pestering them for my money, the relationship has gone downhill and all they say now is, the item has already been refunded and I keep getting a different customer support representative asking me the same dumb questions; over and over and over again. it's like trying to fix a broken record.

i ordered a jacket thru wish and received the jacket but i think it is a 3x and i ordered a 4x also one of the pockets was tore inside. when i ordered this jacket i also ordered two watche which i did receive. my name is jesse womack my address is 5028 gaston st houston texas 77093 and my phone number is [protected] what can we do to resolve this issue

Please delete me from your mailing address as u ripped me off over 300.00 last year on products I tried to purchase with a pre paid credit card.
You wanted the card number and other info that I didn't have as when I buy items with a pre paid credit card I throw the card away and u refused to re imburse me so I will no longer purchase items from u even though there are alot of items that I want to buy from u but since u ripped me off of all the money 300.00
I will look for another online business to spend my money on

I want my $145.00 put back on my card- last four #'s 1793, the BBB has been contacted. You're locked on because of other customers complaining.
I've contacted American Greed.
They DEFINATLY will be catching you before you make your move and they have the information from your illegal/ unconfirmed/ order & transaction from my card.
ASAP on the return of my money! I have $.49 left on my card because of this! Start: $220., Amazon:$65., Other:$10

i ordered several items from wish.com before the holidays and did not receive 14 of them. in all the the time i have ordered from wish this has never happened to me. i was told i would be given a refund and i have even waited the 14 days that it could take. i have received a $4.00 refund for one item and nothing more. therefore i will not be ordering from your company anymore. I love this website but its not worth if i dont receive the items that i order.

There was money taken from my account on products that I didn't order and I would like for my money to be placed back in my account. I didn't order the foot massager, boots, chains or any of the items that was deducted from my account on or about 12/30/2017 -12/31/2017 which was over an $100.00 that I want back in my account. My name is Marcus Mcclain. Thank you.

Everything I have received from this site has been cheap and tacky. Expensive knives broke after cutting veg. Perfume fake the list continues. I am sorry people need to know that the goods are cheap and fake. Aw and by the way take months to arrive. I need to know where I can complain to consumer services, or should I just make people aware on Facebook?

I bout this phone and the phone was meant to be new mobile but wen I turn it on it came up with the name Susann so this mobile is not new... so I went to charge this mobile with the charger I got with it and the charger I got with this mobile was for the UK so it was the right charger and soon as I plug in it and turned the charger on the sparks and smoke came out blow up in my face part of the charger blow to the outer side off the was the mobile phone went on fire it tripped all my house hold sockets as well I was in deep shock this item could off killed me it smoke every were and I had to see my doctor over this ive been emailing wish now for a bout a week and they still not got this sort it
I want full refund and to be honest I would like some sort of compassion after a week emailing wish every day some times 3 times a day all I get is a refund
Dont you know the damage and what this has done it cod off killed me what if it happend wen I was sleeping