Wish
Reviews and Complaints

I Am COMPLAINING BECAUSE I Put in an Order A MONTH Ago & I haven't Received ANY of the ITEMS! I Ordered them for CHRISTMAS, Obviously! I Didn't even have My Christmas Dinner with My Family until The 27th! And STILL, NOTHING ARRIVED! I WANT My MONEY Credited Back to my CARD, IMMEDIATELY! I Tried to Send you 3 Texts, Telling You that If I Didn't Receive My ENTIRE ORDER before CHRISTMAS; That I Would Cancel & NEVER ORDER From You Again! But, YOUR ANSWER ONLY PERTAINED to 1 ITEM, then, I Didn't Even get that! I ORDERED from You Once Before & the Gift was A Month Late for My Granddaughter's Birthday! I WILL NEVER ORDER FROM YOU AGAIN & WILL TELL EVERYONE that I KNOW NOT TO ORDER From YOU!

Placed a $315.90 on above date. Within 5 min. a notification was sent stating every item ordered was refunded due to issue with my debit card (bank card). However today i contact my bank. Jerrod informed me that amt was pd direct l y to u guys. There was no refund. The contact # r emailing is useless . return email w a question & advise i click next to item and press "contact support". Useless there's no question w my situation to get through. My first order & u deceive me. I I'm tried of the run around given. Can't track products because it indicates "0". My bank advised i attempt 1 mre time & then they will take over.

No one to answer the phone even though they give you a phone number. They tell you too email them with your questions or problem but on the page there's not always the category that you need. Very upset. My Stuff was suppose to be here before Christmas on somethings and some were suppose to come afterwards and I'm still waiting.
Thank You,
Dawn Weber

I order a knit blanket. That was all I thought that was being charged to Pay Pal. When I got on line, I saw they ordered yarn also. I tried to cancel the yarn, the descriptions I was given to cancel the item were the same. I received the yarn.It was not wanted. I wanted the blanket, which was cancelled. I have not received a refund on my account yet. What do I have to do to get my money back? This was the 1st time I ordered from them. Not very happy. Please advise me on what to do.

Im not sure eaxclty how this works but it always says buy instead of completey free my mom was trying to get makeup brushes on the giveaway. And it made her buy them luckily they were only 2$ but still it says completely free so yea im really upset shes never sent anything back and has been a good customer for almost 2 years and it pissed her off she didnt mean to buy it and thats why im writing this because she is very pissed rn she cant even mess with it right now

Dear Wish,

For some reason, the app is requesting a copy of my bank statement. I purchase through PayPal so I'm not sure it.

The customer Support says that the system has put a block on my account and it cannot be removed at this time.

I've always paid in full, have been polite, gave really good ratings so I don't know why the account is blocked. I've got stuff in my cart to purchase and positive ratings to give, but the app won't let me proceed, nor is customer service removing the restriction on my account.

To my knowledge I've not done anything to violate a terms of service, which is what the customer service people sent back to me.

Why am I being asked to submit a bank statement? This is an unusual request.

Why is my account "restricted?"

I've racked up some fine discounts that I am now barred from using.

It is a wonderful site! The products are very good quality and the shipping is getting better.

Please help me understand what I could have done to insult "the system."

More importantly, could you please remove the "restricted" status on my account?

Sincerely,
Elisia

Order Details
Order Placed: Dec 20, 2017
Order #: 5a3ab56d897e141cf0a1d8ec
Hi My name is Crystal Chambers and I just placed a big order from Wish.com App . I entered a
Wish.com Promotional Code to my order for first time
buyers for 50% off complete order including 50% off shipping
when my credit card was charged the whole amount
$113.00 I was supposed to got 50% off the whole order?
I am a first time buyer and love your site...But was surprised to see my Bill for the whole amount of $113.00. I would like a refund for the 50% off wich comes to $66.50 I have attached the code that I used...
you can reach me at [protected]
or email me at [protected]@gmail.com
Hope to hear from you soon.
Thank You:
Crystal Chambers
Please send me a Check for $66.50 at
Crystal Chambers
2572 Canton LN
Fairfield, Ca 94534
Thank You

Yes I am trying to purchase items on this site but every time I try to checkout its not going thru. Now its telling me to come to this site. Can someone PLEASE tell me what's going on & why isn't it letting me make any purchases. This is actually like my second or third time trying to make a purchase. The first time it let me do the payment process only to tell me that it didn't go thru. I figured maybe it was because I didn't have enough money to complete the payment. Even after I changed items to lower the price it still not working.

I have had an email from one of the shops on wish .com about my order and when I check it it just comes up error 404, so check my order history and it says I have never ordered even though I have had one item delivered already, just waiting on the rest, can't track the orders because no order history, I have emails to say the orders have been processed, but cant find them on my account and noone to ask or get help from, absolutely frustrating as they have my money and my goods

I made a order on wish.com going on six days now I can't get any help from wish.com and can't even get a number or ask a question about my order it says that I didn't have a order history but they took my money out of the bank I need help with wish.com please help me soon as possible thanks again and again you probably can't even help me know one else can either not even wish.com

My problems are I did not receive my TV. and I did not receive my four smart phone's and I did not receive my grey air Force 1 shoes there is another all black shoes by air Force 1 I also have a PlayStation four council with two controllers it was supposed to be here December the twenty ninth two thousand sevin teeth thousand and 17 and instead of that I received papers that said PlayStation on them. my two pairs of shoes were suppose to be delivered dec-20-17 one grey one black those did not show up. the date my TV and cell phones were suppose to show up on November, 24 friday to thousand and sevin teeth I want a refund for those four items please

Need to return items and get a refund for products i didnt order. How do i send back.I have contacted bank and visa but they say I need to contact the company buy they never respond.
I have sent numerous emails requesting this info to no avail of a return email. Phone # is a recording only.. $319.00 charged and ii want to return items and get a refund for products i didnt order..
Barbara Carew

Ok I purchased items off wish. And cancelled three of them. I waited until they day my money was supposed to be back on my card. Well it wasn't there. These ppl tryed to tell me they didn't take the money off my card yet. But I knew better cuz I called to see how much money was on my card before I ordered. So not only did they lie to me they tryed to take my money. Well I called my card holder and they charged me more for the items I purchased! So now my cardholder is handling it. She couldn't even believe they did that to me! So I will never order from them again!

I was instructed that my package would be here on the 22nd, then it changed to the 27 and I haven't received it yet. I ordered this with knowing it would be here before Christmas so I could have it for my marriage ceremony and you've ruined that. As I still wait for it to arrive and it's now the 27th I've gotten nothing yet. So is this what goes on you all just take people money and don't give them the merchandize? Nor do you have a live person to answer the phone?

Mid november I purchased my grandson a 7 inch tablet. I received mid december. The day I got it I wrapped and put under the tree. Well, today is christmas day... I was so excited for him to open his gift. Well, he did, I immediately noticed scratches, and the side where charger goes was sonewhat popped up, the charging port inside computer is broken, ive ordered many times from wish, and no problem except you gotta wait forever to get your stuff.. So it being christmas day I knew they were closed, I went online, sent support messages, texted them, hopefully they are creditable and will handle this matter, because I dont have money to be giving away. I will go as high up as I can, to get this matter handled, oh I forgot to mention, the tablet already had games, fb, & about 15 apps downloaded, a new tablet, I think not! I got my granddaughter's tablet off tophatter and its great, come on wish do the right thing for a 8 yr old little boy!

Today is Christmas and I got a BB&T card that had $50 on it. After activating my card, I immediately went to the Wish website, because I had been eyeing quite a few things from there. I picked the things that I wanted(I ended up checking out items a second time because I later I found other things that I liked). I had entered all of my information: my address, email, billing address, card number, etc etc. I went to check on the progress. Now, being that today is Christmas, not much will happen and I totally understand that. But what I dont understand is why it's still saying it's waiting to approve my order and send an email.I did get an email letting me know about the things I had purchased but that's about it. I ordered my things early this morning, about 14 hours ago. If you guys aren't gonna give me the things I paid for, I would just like a refund.

They are refusing refunds on products they are more than 30 days over the estimated delivery date by the seller.
NOTHING arrives on time from these sellers, so you wait, it doesn't come and then you can't get a refund. I tracked the items and they NEVER left China!
WISH even stated that one missing item was not even pulled to be sent. BUT STILL NO REFUND !
I have TRIED and TRIED but you just get "syrupy" answers, worthless apologies and then they tell ( or their Computer template does) THAT THEY HAVE YOUR BACK.
THEY ARE RIPPING PEOPLE OFF

Hi I am Anand Modi from India.My order Id is 5a2f66055634a6487401dc4b.I had ordered on 12/12/2017.I had paid by credit card.My order automatically cancelled by Wish but I have not got my money back yet.Wish cheated with me.That is a fraud shopping app.I want to say to everyone that no one bought from Wish.Wish took my money but does not return.Wish is a fake fake fake shopping App.

I used 2 separate credit cards for this item & both were declined. I called my credit card Citi which are both of my MasterCard & visa carriers. they informed me that the mastercard was in fact cancelled. However he explained that my visa card is still active. I read nothing but gr8 reviews for your company that's why I downloaded the app.
I'm a senior with outstanding credit who just wants to purchase the switch for our only grandchild. They are driving to California from Atlanta, go. Please help me with this dilemma. You can reach me though text [protected] or email @ [protected]@aol.com