Wish
Reviews and Complaints

Y'all took money out of my account twice for the same items. I don't want the items. I have read the bad reports of y'all return. I want a address. I have all information thru emails i will use to sue if i don't get my my back. Either $19.60 OR $16.40 WHICH COMES TO $36.00. GIVE ME A NUMBER I CAN CALL AND TALK TO A REAL PERSON NOT LISTEN TO A DUMB RECORDER. Cases are crappie and they are suppose to be for my cells and either to big or don't fit.

My daughter ordered from Wish, canceled some items but was unable to cancel the rest. I did not authorize this order and because it was 8 hours after the oder was made, they are saying the items have to arrive first and then I have to send them back. I can't get in contact with any live customer support to help me with any of this. I do not want my account charged and I want to cancle everything immediately.

My name is Dnell Cox and my very first order included a Cannon professional camera. My payment was taken out of my PayPal account, and the order was placed in early Aug. I have not received my camera I was sent one question notice asking if I had gotten the camera and I answered no ! Please check into this complaint asap. I did recieve other items.

My name is Peta Henny and I have not received these items its a month and a half now going on two months. When can I get my items or I would like a refund to my credit card
These are the ref#
Question# 59c92e104bb96ce3cd075a1c, 59c92f5628aacf619a6cecea, 59c92e56e7a6e59dd5c27391, 59c92eb69d474dcede3dc9f6, 59c92ef3fd9e4f9612d5993b, .Please refund my items or deliver my items

purchased above bedding set.
faults throughout the material on all[duvet sheet pillow cases]plus a small hole corner of one pillow case.
very poor quality and shoddy work.
JV032041908GB
CUSTOMER CODE.[protected]
E67 BLG Ref 8865713 customer name G.Lamb address.137, Halifax Road
Brighouse HD6 2ED
West Yorkshire
England
would appreciate a full refund ASAP

i have recently received a gold ring in the mail to find it has no stamp it is a female ring and would either like a real one sent or i will never order from them again. i would like a different one please and thank you that is real and has a stamp on it the ring is supposed to be a 18 K gold but again no stamp on it i have been told twice now the ring has to have a stamp on it otherwise its not real

Good day, yesterday I received an item from wish that I didn't order . It is from a company in China, what do I do with item and how do I know how much I was charged for the item ? I have used wish in the past without much hassle, just wondering now what I have to do, what the next step is in getting this resolved? Thank-you for your help, I hope you have a great day, looking forward to hearing back from you soon.

I purchased a lot of items from wish.com. When I purchase the order I did not see the free gift on the order Does it come later once you receive your order. I will need to know the answer. I waited a whole hour to place an order so I can get the free watch and I did not see it, when my order was placed . I may have to cancel my orders because I did not receive that gift that's the purpose of me buying all these items from wish.com I would like a response from them soon as possible thank you.

I waited since 8:45 to try to claim a free item when I clicked claim it said all items have already been claimed I believe it's a scam. Also I ordered over 15 items in 3 different orders and received only 4 items delivery services are very slow I can't wait to receive the rest of my items so I can delete the app and never use wish again. As far as the daily giveaway goes you guys need to develop a different method to give everyone in every time zone a fair chance if it is real and not a scam anyways.

I received a 15.00 refund now today I get 4.00 I don't find that fair at all when there was two larger amounts taken from my card. 48.75 and 38.65 what happened to that money I didn't order those items and I want my money refunded that's how you scam people out of their money I called direct express and I will call them back they said they would handle it

hi i am a regular buyer from wish and bought many items from the app .now i gt a black 3 stone ladies ring for 2 pple and its says 925 sterling silver one lady had hers 2 days and its turned brown after wearing it.im very dissapointed as i have spent a lot of money on there site buying items.this needs sorting as thy are selling fake silver jewelry thank you .sally atkinson you can contact me on [protected] or email s
s.[protected]@hotmail.com thank you i have added pictures before and afta of the ring bought

I don't like the delivery service they use. It's unreliable and never delivers on time. But of course, my today's complaint is not about them.
I would like to complain about the quality of items. It's terrible. They are so cheap looking that you have the only one wish - to throw it away. And it's not only about the clothes. I used to order different things and almost all of them were awful
You could say that if I want something great then it will be expensive. And I will tell you that you're wrong. Becuase I used to buy expensive stuff as well and not satisfied at all.
So I don't think that my complaint will be unique. Just another one that won't even read by them...

When I opened the package the Bluetooth control part of it was broken there is one wire that's not soldered onto the motherboard of the headphones, I went through the process of getting your refund and it's telling me that I have to pay for return shipping if the items broken when I received it why should I have to pay for return shipping.
I tried calling wish I could get a recording to go to support at wish.com I try to go to it it keeps throwing me back to the app trying to make me buy more things I wish someone would give me a call I left a few messages and have not heard from them

Hi about two nights ago I downloaded the wish app and was looking online and added about four things to my cart before my partner talked me out of making the purchase, so I deleted the app.

The following day I went to check my account and I had been charged 30NZD for an order I had not completed or committed to.

I was quite shocked and disgusted that wish was able to do this?!
They must have kept my card details from my last purchase which was well over a year ago so I have now cancelled that card and ordered a new one!

I hope what ever I ended up ordering without my permission is worth what I have been charged. Unfortunately due to this unauthorized transaction I will no longer use the Wish website ever again as I do not find this as a respectable way to do business, thank you.

it is a glass & wood aromatherapy pure essential oils diffuser air nebulizer humidifier track # [protected] store Qianni Trade. I also ordered a sterling silver chain that did not arrive due Sept 19 track #HMB170808AJSL003002. Also an offset stainless spatula tool that did not arrive...you people are quick to deduct peoples money so it would be nice to receive what you pay for...there are several other things I have not received & several with poor packaging & arrived broken.

To who it concerns!
My name is Tonya Elrod. I ordered my daughter some sandals off of wish.com. We receive them a week and a half late on August 3, 2017. The sandels arrived already damaged & I want my money back! They are made of very cheap material! Ever since they arrived we have tried to return them when we click on the return button on the website and through the received email where it says they arrived it will not let me return them because the order is not there to choose from to click on! I feel like I am being ripped off on purpose! I am going to report this to the BBB (BETTER BUSINESS BUREAU)! I AM VERY ANGRY! 😡😡

Hello...
The order was placed from my daughters phone & we used her email: [protected]@icloud.com
Her name on her Wish profile is Terri Lynn Elrod
The order ID is in her email on her phone so I took a picture of the shipping label & I am attaching it to this email. There's a bunch of different numbers but I think it's the number in top right hand corner: LW577883297CN
The last 4 digits of my card I used is a MasterCard ending in #7621
I NEED THE RETURN ADDRESS & SHIPPING LABEL TO RETURN THE SANDELS.

Thank You, Tonya Elrod

My items were delivered but I didn't receive due to them being left ourside my door insecure through your company. Why you don't require signatures for packages I don't know Why. But you should. So now you have my money but I have nothing to show for it. My bday is in a week. My outfit is not here. Please call me at [protected] ASAP PLEASE THANKS JB

I have placed an order for 17 items on Wish and the amount of INR
13, 213.14 got debited from my bank account on 1st October, 2017. Wish also confirmed the order
and the dates I should receive my consignment.

I suddenly get a mail from Wish on 3rd that

Thank you for shopping with us. Unfortunately the store was unable to fulfill an item from your order. Please visit https://www.wish.com/payment-issue for further assistance.

Women Spring And Autumn Korea ...
Store: hanchang top
Quantity: 1

Refunded
Please allow up to 14 days for the refund to process.

I am wondering how did this happen -- my bank sent me a text that
the amount is debited... and then this is what Wish sends. I really
dont know the reason. I would like the items i ordered

My mother uses this app and unfortunately she lost her account log in information and my only option to retrieve the password is to go to the lost password option that it gives you when you initially log in. September 10 is when I first sent out an email to wish support to see how they can go about getting my account fixed and they sent me an email stating that I would receive a link in a couple moments so I can fix my password when I got the link I immediately opened it and I couldn't even use it because it said "The link has expired please try to login or request password change again." So I sent them another message stating what had happened and If they could please send me another link that will work so I can fix my mothers account and they have not sent me anything they just keep sending me these automated emails that say they "apologize for the inconvenience" and if I haven't received a password reset email then I should try one of the following steps which is to wait 24 hours, check my spam or junk, check my spam settings to see if I can receive emails from wish support and to add them to my address book. All of which I have done and I still have not receive a link for the password reset so I got frustrated and sent out multiple emails and they just respond by "apologizing for the inconvenience" and sending me the same automated email! my request number is 7049270 and I still have not had any resolution to my problem and I'm furious because this is the worst customer service I have ever experienced and this is coming from a person who use to work in that same industry! Unless you want to keep loosing people from your app keep doing what your doing because this is absurd!

Order ID: 59aa6cb736fdb00cfe91e5b4

I placed an order for 19 items and an amount of R3042.50, however, due to some issue I was refunded for 19 items but only an amount of R2179 and not what was taken from my account.
Please refund the difference of R863.50 urgently.

Wish says they refunded me but they did not... Please attend urgently.

Wish sent me an email saying, " While were able to collect payments in most global currencies, its possible your local currency isn't currently supported. This is fraud-Please sort this out. This is really treating customers unfairly by taking an amount, not delivering and then refunding short.