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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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T
11:37 pm EDT
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Wish service

I ordered 4 bathing suits among thousands of dollars of other items from wish I've oy had a issue with this one order of 4 bathing suites it's says it's been deliverd and has not I'm home every day the mail man brings my items to me personally to my door theses items never arrived wish is giving me the run around and don't want to resend my order or give my money back ..BUT THEY WILL I WILL SEE TO IT

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T
6:08 pm EDT

Wish I placed an order on july 2nd for sexy women's jeans jeggings I was supposed to receive my order on july 6th

I have not received my sexy women's jeans jeggings that I ordered on July 2nd it was supposed to be delivered to my house on July 6th my sexy women's jeans jeggings have not arrived how much longer do I have to wait for my sexy women's jeans jeggings to be delivered to my house my sexy women jeans jeggings were supposed to be delivered to me on July 6th that was yesterday I have not received them and I do not know how to track my order on the wish.com app

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J
8:44 am EDT

Wish customer service team

For such a big international customer based service center their effectiveness is shocking. I have been in contact with the customer support desk for a week now bout not being able to log into my account and each day i get the same automated response email just from another staff member. Who ever replies dont even take the time to read the thread and see what the problem is about before answering my question. And like i said each time i get the same response so i actually have to send them screen shots of the errors i get to say they tell me the same thing over and over and i tell them over and over what error im getting when following their steps. This is Ridiculous and it doesn't really look that they are bothered with the rating of their service.

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sewghingai@telkomsa.net
ZA
Jun 12, 2018 12:04 pm EDT
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I am querying the debit order of R 792.65 and R12.47 which was deducted from my credit card . Please confirm and let me know what did I purchase for that amount . I did not receive any items that I bought for that amount .If in error please refund .
The amount of R 792.65 and R 12.47 was deducted on 4th March 2018 .
Name of account : S Ghingai
a/c no : [protected]
Waiting in anticipation for your kind reply .
S. Ghingai
Cell no : [protected]

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A
3:39 am EDT
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Wish most of them

U put the free stuff in ur cart then when you go to pay it cost money for the free stuff so it cost for the item plus delivery so how can that be free lot of things I try to get for a baby says free but most cost money that not very good advertising it's kind of sad sorry to say I get a lot of stuff but I'm not paying for stuff that says free Thank You And Have Good Day

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S
11:27 pm EDT
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Wish my order hasn't been delivered

I've placed an order. I ordered a swimsuit and I'm not able to track it online. Also, my order hasn't been delivered. I've received an email from wish employers that said my order has been confirmed on June 23, 2017. They included that my order should be processed between June 24, 2017 through June 26, 2017. Its very hard for me to find out what's happening to my order. I'm very concerned into knowing what's taking my order so long.

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11:23 pm EDT

Wish ioana

I have place 3 different order on your web site. And I went back to check on the cart is empty. You have took out the money out of my bank account already and I don't even now if I'm getting any product. Please I need to talk to some one about this. I've try to call the 800 number but I can't get anyone on the phone. My number is [protected]. My name is Iona. Thank you

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7:15 pm EDT
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Wish 12 color eyeshadow

My item had two of the colors that look liked they were dug into and makeup was all over the case when i took it out the box. I would like another, what's the process. Recieved on 7/6/17. The item was a free item that I only had to pay shipping and handling but I still expect to have a clean in portion item when shipped. I never had a problem before so please resolve without me having to pay any more money please.

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K
3:55 pm EDT

Wish harry potter wand qa001-4

Tracking ref [protected]
This wand arrived with damaged packaging and on opening it found that the wand was broken in the middle.
We have sent emails informing you of this on a number of occasions, but have had no reply.
Please ensure that this time you afford me the respose that I am due.
An immediate refund and reply, an explanation as to why all my previous emails have been ignored

A prompt answer and action is required now.
Thank you

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12:21 pm EDT
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Wish I bought a drone with camera never arrived

Reference # 554295052lrdw27r8
Transaction description: wish.com [protected] ca
Never revived the drone please verify this purchase and get back to me. I need to verify that this order has been processed because I do not see it on my wish list purchases. The credit card was charge and don't know if this order has been shipped. I need to know soon as possible thanks.

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T
8:34 am EDT
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Wish customer support

I have been a customer of wish for a while now. I can never get any customer support but I'm still a customer. I only want to speak to someone concerning my 20% discount. I really enjoy Wish and I tell my family and friends about Wish. Please respond to my request. Send me a contract number so I can get an understanding of Wish and don't send that [protected]) that's just all recordings. Thank You

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Teresa Stafford
US
Sep 06, 2017 9:12 am EDT

I can't seem to get a hold of them to get my order paid for.I need to change my credit card and see no where to do this.Their phone number to customer support doesn't work.Order #59a64d00c243cd53675f9cff.

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Rod BUrton
US
Aug 21, 2017 9:26 am EDT

Hello,
I keep trying to order 3.5 glasses and push the 3.5 glasses ! But I keep getting the 4.0 every time ! And there is No One to talk to about how to change this ! Unless you want to spend $25.00 to have somebody at wish fix their mistake are they nuts !

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A
8:29 am EDT

Wish where's my stuff and my refund?

Last month on the 3rd of June I ordered a women's marquise wedding ring set along with a camouflage fidget spinner and a bottle of finger nail polish which I haven't received. On the 3rd of this month I ordered a pack of gel pens, along with an adult coloring book. This morning when I tried to review my order history it said my account was deactivated, but I didn't do it. I think someone else did it so they wouldn't have to pay me. If you need to know more please call [protected] and ask for Amy

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H
12:02 am EDT
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Wish all my order history are empty and I cannot track them again

I am trying to login to my account and I check my order history and it's empty... I don't know why but I can't track my items either? I have purchased them as well but why is this happening... Pls if I can't track my item anymore. All my items are empty in my account on wish and I can't track them anymore. I hope that I will get items back in the order history of my account

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R
5:10 pm EDT

Wish I didn't order anything from wish

I think somebody might have ordered something from wish I don't Know how they got my information because I know I did not order something from wish and on the package it said it was a bracelet I opened the package and it was a balloon So I work like the situation rectified if somebody could please contact me I will greatly appreciated my number is [protected] and my name is Jennifer

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Abby
May 11, 2018 1:41 am EDT

Maybe don't plaster your address for literally anyone who comes by here to see it. I don't know you and I now know where you live.
Next time don't come here and try support@wish.com

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S
12:29 pm EDT

Wish delivery

I ordered some products on wish.com on 23rd may 2017 and its expected delivery date was 1st july 2017.I havn't received it yet and whenever i track my order status it shows delivered but i didn't got anything.I've also paid the money online.Please look into the matter where are our goods or whoever stolen it.Please make our product delivred or money back.

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10:34 am EDT

Wish customer service & my account

Well here we go i downloaded this app last year and I didnt know how to put my stuff in the cart so I was paying for it [protected]@ a time well they put a stop on my account & refunded my debit card so they sent a e mail that i needed to send a photo copy of my bank statement to them showing the refund to my card well as i tried & tried to explain my debit card is a prepaid so there is no monthly statement 2 send ABSOLUTELY NO ONE WILL HELP ME THIS IS BS I TRIED TO ORDER 200 WORTH OF STUFF THIS MORNING & I WAS DENIED AGAIN. ABSOLUTELY NO ONE WILL HELP ME STRAIGHTEN THIS OUT NOW I HAVE TO WAIT 3 DAMN DAYS FOR ANYONE TO GET BACK TO ME VIA E MAIL WHY THE HELL DO THEY HAVE A 800 # IF U CANT TALK DIRECTLY TO SOMEONE I AM SO DISGUSTED

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C
8:33 am EDT
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Wish I was sent a pink balloon

Leif no 1208 Basie road
Wish storehouse
xuhi district shanghai
China 200237
Phone [protected]

Inside the package was a pink balloon I have ordered hundreds of stuff from wish I don't even know what I should have received as it doesn't tell you on wish where the item is sold by.
On the envelope it says balloon it cost them 2$ To send it to me I'm in the UK.

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Billy Noernberg
US
Oct 12, 2017 6:28 am EDT

I just received an orange one, today. Same package, only content is a sinhle unmarked orange balloon... does anybody have any idea what is going on here?

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Billie Sue West RN
US
Sep 06, 2017 7:36 pm EDT

I got the same thing today..so weird. Kinda freaked me out

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L
7:37 am EDT

Wish bestellt aber nicht bekommen

I'm still waiting for the goods, is Wish is only a sham company that offers the goods only cashed and not shipped? Then nice greetings to the rip off !

With Coin Bag zipper new 2016 ...
Shop: Good Products Global Trading factory
Menge: 2

Versand wird vorbereitet
Wir erwarten, dass deine Bestellung innerhalb des folgenden Zeitraums versandt wird:
17.06.2017 - 20.06.2017
Support kontaktieren
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Diese E-Mail wurde von einer Adresse aus versandt, die keine eingehenden E-Mails empfangen kann. Bitte antworte nicht auf diese Nachricht.
Falls du irgendwelche Fragen oder Anliegen hast, bitte kontaktiere uns.

1 Sansome St. 40th Floor, San Francisco, California, USA.

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B
10:29 pm EDT

Wish placed order then order was cancelled

I placed an order on July 2nd 2017 paid with a credit card entered all the information that was needed the website said everything was fine then on July 3rd I get messages that all my orders have been cancelled cuz there's an error with my account and my money has been refunded back to my credit card and they're asking for a copy of my bank statement that shows a recent order I have placed with you all I haven't placed a recent order other than the one that was cancelled so how would I have a bank statement showing an order that I have placed with you and as of July 4th my credit card has not been given credit back for the order that was cancelled I will be reporting your company to the Better Business Bureau

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Update by BernMend
Jul 04, 2017 10:35 pm EDT

On July the 2nd I placed an order through your website I paid with my credit card everything was fine according to the website then on July 3rd I get a bunch of messages that tell me that I'm getting a refund on all my items because there's a problem with my account that I need to submit a bank statement showing that I have made a recent purchase with your website how can I show you that I've made a recent purchase if this was my first purchase and my bank account is private information if everything was fine when I submitted my information on the credit card then that should have been all that was needed now it is July 4th and I still don't have my credit showing on my credit card that I used I will be reporting your company to the Better Business Bureau

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K
3:09 pm EDT

Wish haven't gotten my product

I put an order in on may, 27th and it said i should reseve my two rings by june, 18th i believe and then i got an email saying that it will be delayed and ill reseve it on july, 2nd which it is now july, 4th and still havent gotten my rings or even a email or nothing stating where it is. I have looked at the tracking and it stopped showing me where my package was back in may. I have bought other things from wish before it either got it on time or early so i dont understand whats going on with where my rings are!

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1:46 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Wish wish account

I can't get into my account, it logged me out and when I try and get back in it says that there is a problem or expired. I have items that I have ordered and need to see the progress on it. Can somebody please help me get back in there. I have tried logging in many ways and updating the app but doesn't seem to work. Is there anyone that I can speak to personally to help me get back in?

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Mohamed ali Mogul ahmad
US
Jul 05, 2017 12:12 am EDT

U dont give me my money back i tell facebook u get money and dont give stuff people order so u [censor] wish com u send my money at my bank account fast or i put on facebook u r so stupid and on news u r so stupid

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Mohamed ali Mogul ahmad
US
Jul 05, 2017 12:03 am EDT

My name is Mohamed Ali Mogul Hamad and so i order cloths they already take the money from my credit card but they didnt send me the cloths so can u send the money back plss

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
    Customer Support
  3. Wish emails
  4. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  5. Wish social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 21, 2024
  7. View all Wish contacts
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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