Wish’s earns a 1.1-star rating from 4437 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
payment issues
Am having trouble adding my payment, I have been shopping with wish but for this past two month is not accepting my payment and every item I ordered have been refunded. My account name is hauwa akhigbe. All it keep telling me to send in my recent purchase bank statement. Which I have already did, but not resolve. Please I need help.
no confirmation but credit card charged
I made an order on March 29, 2020. Never got a confirmation of the order but my American Express card was charged $4.24. I want a REFUND! Bad business dealing with Wish! I will report this to the BBB if I don't get a suitable resolution. Please resolve this issue. Transaction #[protected]. Complaint not long enough? How about I post what a scam Wish purchasing is on all avenues of social media? Is the complaint long enough now?
multiple purchases
I have shopped wish for years
The quality of products was hit or miss but the prices were low enough to take the good with the bad, but ultimately had a pleasant experience.
Now it seems that as their popularity has increased, so have the prices, drastically. Not only are they charging far too much (ex. Mens sz 12 Puma Roma white BMW model $76, Puma website $45), but they are also falsely advertising their prices. Buying shoes for example, they have a nice low price listed for their knock off, that is until you click buy, at that point you realize that the low price was for a tiny size and the actual price for my size is 40 bucks more. I've never seen a store that charged more for each size. In the real world Mens are one price, Women's another price and Children's another. That's just how it is. On top of all of that, they over price shipping.
Sure, you can get rush delivery now and have your product in less than 6 weeks, but you'll end up paying retail price of the actual name brand product that you just ordered a knock off version of.
I have had numerous products never arrive, which they have refunded only a portion of. The so called free offers are not free. They either actually only give away one, the first ordered after midnight or so they say, or they charge ridiculous shipping. That's a scam all in itself. This whole thing just turns my stomach now.
" Scrolling through the wish site you just find dishonesty, greed and deception. Oh, don't forget the counterfeit American currency that is now circulating our economy. I have received 2 fake 20s as change from two different businesses in the past few months and business owners are complaining about the recent influx of this "motion picture" money. Why doesn't it all have motion picture use only printed on it? That says a good deal about the lengths they will go to make a buck. What's the punishment for counterfeiting currency or even simple possession in a communist country? Just curious.
Enough is enough wish. Stop scamming Americans. Be decent and lower your prices back to a reasonable amount. At least do it for anyone that doesn't leave to go to one of your much cheaper new rival sites. I personally am out.
fraudulent activity in my account
Fraudulent order placed as my account was hacked from their server. False order placed with delivery address to unknown person. My bank account was also charged with fraud activity without even any orders seen in wish.com but bank account was charged from wish.com
I emailed to the company and still no reply.
The company was involved in this fraudulent activity.
dear wish I bought a watch from u guys
I bought a watch on wish n got sent to another address I track it down and it says that it go sent to van nuys ca 91405 and it was supposed to be sent to Springfield mas 01105 and it never came I would like to find out why it got sent over there or at least a refund please I don't know if I hacked or some body change my address here's my email [protected]@gmail.com
I could not talk a human.
I ordered a ozone generator at 19 march 2020. The delivery adres was my work adress. Next day my workplace has been closed by covid19. I checked my order status at wish.com and it did not send it. And I have wanted to change my adress as a home adress. I couldn't talk a human, no interlocutor. A robot software was interlocutor with me. The robot told me "wait, ..." Now my order is lost, I have no idea what should I do. They could change my adress and thay had enugh time for it. I will not buy anything from wish.com anymore if they will not solve my problem.
LX071136103CN
There is something wrong with your user account. Please visit https://www.wish.com/payment-issue to resolve this. Okay
There is something wrong with your user account. Please visit https://www.wish.com/payment-issue to resolve this.
Okay. Please rectified this problem as soon as possible thanks
my account has been blocked for 3 months. i have tried to solve this but been impossible. I know my Credit Card ran out of money and i have tried to enter a new Card but I still get blocked.Please help!
my account has been blocked for 3 months
Payments
I have ordered off WISH since 2013 and now I keep getting a message telling me I need to send a picture of my PayPal showing purchases with WISH. I have sent in the picture and keep getting generated emails saying the same thing no matter what I email back. This is to the point that I am really done with it. I just want my WISH cash refunded so I can close my account.
I want to change my payment method but I’m having problem with that
Last year I was using Gt bank master card for payment and shipping of goods that was before my account get a problem, I want to change it to sterling bank using my dad account and I'm having issue with that
Seat cushion for my car order 4 got 3
Order Feb. 6 2020 4 black cushion for my car received 3 only today package had been tape up with yellow tape
Dianne Edwards
145 Willie Currin Rd.
Henderson n.C. 37537
Invoice id 5e3c53cd6e37do3a9cc7508
Transaction id 0l5528081k6872605
Code referrals
I have had 5 people that purchased something using my referral code but Wish.com refuses to give me the reward I had rightfully earned. I've tried contacting them but all they said was they didn't purchased anything. That's baloney because all of people I have referred had bought something using my referral code. Wish owes me $10 in Wish cash.
I am having problems changing my email address
I entered my email address wrong and I have had no success changing it I would like someone to help me and also send me any emails that I have not received to my proper address [protected]@outlook.com please could someone sort this please as I have tried to work it out myself but don't seem to be having any success. if you are unable to do this could you phone me on [protected] as I may find this easier thank you
dress
I ordered a dress for a wedding a month ago. They do not tell you when you order items that it is shipped from out of the country. I have still not recieved the dress. They took my money out of my account very fast. I will never order anything from them again.
the covid 19 masks two orders, total $71
I ordered Order #: 5e82baea73ae26536382423a
Order #: 5e82bc3fc558270c1c16c803
the masks for covid - for my family (daughter will give birth in three weeks).
Two orders and AFtER I ordered it was sent in co formation"will be processed by April30".
Today came email about second order ($21): "we are processing". Nothing about first order made 5 minutes before second order. Both total $71.. I replied asking about order $49. Mojo g. I looked : support.in chat was only automatic "support": nothing but ruling "you will have order by June 29". Next "you will received it in August 2020". I tried to find : "cancel my order" the reply: "we can not cancel because we already shipped". How? It is not even processed - it will be processed by April 30! How it could be already shipped?! It is obvious scam.in return policy"we can change return policy any time". What? It is scam! It is no the boots - it is defense from death at covid19 for my family. Any other item could be sent in August. I requested refund : Information and dates should be there BECORE money charged. But it is a scam - they informed about dyes AFTER charging $. No one would buy it after being ill and dead. I am going to file case in FBI.
I ordered the personal masks for covid19 Order #: 5e82baea73ae26536382423a
Order #: 5e82bc3fc558270c1c16c803
- for my family ( daughter will give birth in three weeks).
Two orders total $71. AFTER I ordered I received “confrimation"
It will be processed by April30". But it was not informed BEFORE the money were charged!
Today came email about second order ($21): "we are processing". Nothing came about first order $49 - which I made 5 minutes before second order . Both total $71. . I replied asking about order $49. I looked : support chat which was only automatic "support": nothing else but to choose ready their reply " you will have order by June 29". Next " you will received it in August 2020". I tried to find the topic : " cancel my order" and received immediate reply: " we can not cancel order because we already shipped". How? It is not yet processed- it will be processed by April 30! How it could be already shipped? Then It is obvious scam. In return policy" we can change return policy any time". What? It is scam! It is not the shirt or the boots - it is defense item from death at covid19 for my family. Any other item could be sent in August, sure. But he info about such unusual delivery- 4-5 months later? On pandemic? I he requested the refund : Information and dates should be there BEFORE money charged. But it is a scam- they informed about dates only AFTER charging $. No one would buy it after being ill and dead. I am going to file case in FBI.
BEWARE OF THIS ONLINE SCAM : Nathalie Brennus Coronavirus scammer flooding social media with fake cures and tests.
The trend in fake Covid-19 products is especially troublesome because many of these products can look convincing to the average person. Jay Kennedy, a professor at Michigan State University’s criminal justice school and Center for Anti-Counterfeiting and Product Protection, emphasizes that it’s relatively easy for counterfeiters to make the package of a fake product look believable: They can buy the vials and boxes from legitimate medical supply companies and then replicate any logos and certification stamps.
The accounts used to advertise these products might look less legitimate. They do not typically have a large number of followers, for instance, and they generally aren’t meant to exist long-term. Sellers have an incentive to keep them online just long enough to attract a buyer.
Mackey and his team are already analyzing a data set of 80 million tweets in addition to Instagram posts. Many of these posts prompt people to call them directly — perhaps using an encrypted app — using Covid-19 terms to advertise. They might ask potential buyers to use Bitcoin or other unusual payment schemes. Angelo Mazza, an intellectual property attorney who recently wrote a brief on Covid-19 counterfeits, adds that weird spellings and formatting of words are a strong hint that a seller isn’t authorized. The apparent typos might actually be attempts to evade screening algorithms set up by the social media platform.
BEWARE OF THIS ONLINE SCAM : Nathalie Brennus Coronavirus scammer flooding social media with fake cures and tests
Kennedy notes that another potential source of fake treatments is illegal online pharmacies, which the Food and Drug Administration (FDA) has repeatedly tried to crack down on. “Unlike pharmacies, the vast majority of online pharmacies sell counterfeit medications, and people can ‘get’ drugs, prescription medications without needing a prescription, ” he explains.
Regardless, if you see a drug available on the internet that normally requires a prescription you don’t have, don’t buy it. Even if you do manage to get ahold of the real pharmaceutical, it’s dangerous to take a medication unsupervised. One person has already died from taking chloroquine phosphate, for instance, and a recent study shows that coronavirus patients may face the risk of fatal heart complications when taking the drug. Participating in the black market for hydroxychloroquine also contributes to a troubling shortage for people with lupus and arthritis, who can need it to stay healthy.
At-home, FDA-approved Covid-19 tests do not exist, but fake tests are still available online
Beyond fake treatments, social media sites are also filled with accounts pushing rapid, at-home Covid-19 tests. Mackey told Recode that these posts seemed to pop up online suddenly after March 22, likely driven by the news, and that forced his research focus to expand from bogus cures and treatment to various coronavirus testing products. Now, Mackey thinks he’ll spend more time scanning the web for antibody tests, since they’re increasingly being discussed by public health and government officials.
No tests for Covid-19 infection have been approved by the FDA for use at home. There are also no FDA-approved at-home serological tests, which measure the amount of Covid-19 antibodies in a patient’s body and, thus, detect their immunity to the disease. Currently, the best way to be tested for Covid-19 — if you’re considered eligible — is through a medical provider, such as an urgent care facility, a drive-through testing center, or a hospital.
“Most people probably don’t know how a normal test kit works, ” explains Kennedy. “That’s one of the major disadvantages that we consumers have. We don’t know how things like that are supposed to operate.”
Black market Covid-19 test sellers seem eager to take advantage of this knowledge gap. On eBay, we found a listing for a “rapid test device” for the Covid-19 antibody from a seven-year-old seller with generally positive feedback. Claiming to be based in Lithuania, the account previously sold mostly clothing.
Nathalie Brennus Coronavirus scammer flooding social media with fake cures and tests
Sales and Customer service
Wedson Momperousse
CUSTOMER SERVICE REPRESENTATIVE
+[protected]
momperousse@indigo-net.com
Sébastien Page
SUBSCRIPTION OFFICER
+[protected]
page@indigo-net.com
Elisa Sarthe
CUSTOMER SERVICE REPRESENTATIVE
+[protected]
sarthe@indigo-net.com
Alexis Vanderhargen
Alexis Vanderhargen
CUSTOMER SERVICE REPRESENTATIVE
+[protected]
vanderhaegen@indigo-net.com
Bérénice Ilski
CUSTOMER SERVICE REPRESENTATIVE
+[protected]
ilski@indigo-net.com
Hi my name is ms bridget o Reilly synnott
I have been trying to add my card details as my payment but I have money in my account but it keeps saying there is something wrong with your user account can you slove this is this a pravate account and is my details pravate on this site please write back
Yours sincerely Ms bridget o Reilly synnott
Ability to purchase and annoying message about verifying myself
I have spent hundreds of dollars at Wish and have been happy with most purchases. Now all of a sudden I keep getting this stupid/annoying message...verify yourself and I'm unable to pay for things in my cart. What in the world is going on. Surely to goodness Wish still welcomes purchases. Please please please fix this problem or I'm positive you will lose a lot of faithful customers and of course, that means a serious decline in revenue. RIGHT?
grid tie inverter
i ordered a grid tie inverter from wish.com it never came i ordered it in january they aren't sending it. i can't get a refund.when i tracked the package it said it was prohibited goods. and is not allowed to leave china. i want a full refund 87.00 dollars.
Partial Refund on Feb 17, 2020
Last Location: China
Store: tgreyewyruyret
600W Grid Tie Inverter MPPT Function 22-60VDC input 110V 230VAC Micro Grid Tie Pure Sine Wave Inverter 22V 60V to 110V 220V
Qty 1
My account being blocked
My account email [protected]@live.com. au address: 83 Premier St, Gymea NSWv2227 Australia had a purchase listed that was not mine - I Noticed 2 days later, wish refunded it. Since then I have had a different name and Canadian address on my account. Every time I contact wish, I get a reply from a different person - I do exactly as instructed, over and over and still cannot get the block off my account. I do not know how this other person and address got onto MY account yet I am the one suffering and constantly contacting wish to get my account unblocked. Even having done all that is asked it is still blocked. How can this be rectified.
All products
I have been reviewing this app for sometime now and picked a verity of products across a number of ranges, the prices are all false compared to the final cart price. It should be reported to Apple and Android as this app can only work if they are allowed to use their platform. The app is full of false advertising and should come with a health warning
My account being blocked for no reason
I have ordered several items for around 150 to 250 dollars. I have cancelled the old orders that cost around 400. And they were refunding my money back then last wednesday out of blue they took my 400 out of my bank. They were not supposed to do that after I cancelled old orders. Then I noticed that wish blocked my account for no reason. I sent my bank statements several times and assured me that once they review and get me back to shopping.
And they said due to company policy that they cannot remove block from my wish account. I emailed them several times and asked why they block it and why they took my money out of my account without telling me. And demanded they return my money back.
I don't understand why they are doing that! They made me pissed off !
Wish Reviews 0
If you represent Wish, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Wish
One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.
Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.
In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.
Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.
Overview of Wish complaint handling
-
Wish Contacts
-
Wish phone numbers+1 (917) 533-5998+1 (917) 533-5998Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone numberVp Communications+1 (800) 266-0172+1 (800) 266-0172Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone numberCustomer Support
-
Wish emailsDPO@wish.com100%Confidence score: 100%Data Protection Officer contactsupport@wish.com92%Confidence score: 92%Support
-
Wish addressOne Sansome Street, 40th Fl, San Francisco, California, 94104, United States
-
Wish social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 04, 2024 - View all Wish contacts
Most discussed Wish complaints
Item ordered on 2020-04-28Recent comments about Wish company
I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020
Light In The Box
881 reviews
Lazada SG
14 reviews
Brad's Deals
40 reviews
SportScene.co.za
152 reviews
BlueMountain.com
54 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.