Wish
Reviews and Complaints

Wish :

I am so frustrated. It has been Months of trying to get a refund for an order that was wrong to begin with. I purchased an "Apple iPhone" and was sent an android. I complained. for months back and forth until finally i was told send it back for a refund. I sent it back. still no refund. Next Item was a "Apple mini-mac". this item never arrived. was completely given the run around by customer service for months. third item was a "portable hot tub for six people, with cover, heater, liners, and accessories". This item supposedly "arrived" less than two days after being shipped. I was home that day all day no one ever showed up I have a camera on my door no one ever showed up. I contacted Wish because I felt like it was fraudulent I was given the runaround there was no tracking information provided. Finally the information was updated but when I look up the information it says the item came from Amazon.com to somebody named PP and BB. I live alone, there is not anyone here with me there's not one P let alone too and there's not one letter B in my name.

I wish to be refunded or provided wish cash in the following amounts for the following orders: 61b4788f8bf9156411f52ae1 $111.05. 60b0bd0fcfed74698e92a916 $124.11 and 609b52cc7f34201282399c76 $391.02. for a total of a $626.18 refund due to me

Hi, I'm Mrs I. Naidoo, my cellphone number is [protected], I am very disappointed cause I sent you'll numerous messages but no reply, everytime I try to make a purchase, I am asked for a ID photo, I keep sending it but my purchases I still not going through. I also didn't receive my goods that supposed to be here in October and November, everytime I'm asked to wait a little longer and now you'll saying it passed the payment bracket and also that I'm having a problem with my account, I asked what was the problem, no response, please help me, I am a widow, every cent counts, thank you

I have ordered these product in 2020 and still waiting for its delivery. I've received some of the products and fetched them according to agreement, but as this one I'm wondering what's happening. I've been trying to contact Wish for assistance and I couldn't as the channel made it very hard to track or complaint. Can i please get the product or get my money back. I'll be happy to get a positive response

Someone hacked my account and is trying to collect what I've already ordered and paid for and now have taken complete control of everything, you and me. Please help me get this straightened out. Get the criminals arrested and off my back. I don't know what more to say but stop allowing the hackers to harass your customers. Thank you. Please help me. Geraldine Greene

This fraudulent charge/debit from my account is a fraud. I did not order or bought any item of 96 USD from wish.com.

Please, reverse the transaction.

Once again I, ordered 2 items last month and haven't received them yet….

Hi, I received the phone I ordered yesterday 20th Dec . The phone came with no instructions, I also had to use an adaptor to charge it . The phone is in a foreign language and after hours of trying I could not get any english on it . It is of absolutely no use to me whatsoever . I request a refund and I am happy to return the item to you in its original packing .
Yours Faithfully,
Richard Charlton
order id ..61abce4605fa4fae5acca346

This started when Wish asked for ID a few months ago. Zero intention of doing that. Now I can't log in. Stuff it. Guess I will never buy from Wish again.

I ordered this wallet case for my iphone and never received it or does not show that I ordered this need refund back to my account ([protected]@yahoo.com
Type:Debit cardPurchaser:ANA ARANGO
Description:WISH.COM 12/05 PURCHASE [protected] CA
Merchant category:Department Stores
Merchant category code:5311
Merchant name:get more information about merchant name changeWISHSelect toEditthe merchant name
Merchant information:[protected], CA
Transaction category:get more information about transaction categoryShopping & Entertainment: Clothing/ShoesSelect to

I have ordered a mini keyboard on wish app, the order was paid and sended by seller. At the 9th of december DHL should deliver the package at my mailbox. In trackingcode they said it was delivered in my mailbox. When i arrived at home i couldnt find a package. I contacted DHL and they said contact wish because they have to contact us about it. I filled in the forms in the helpdesk options but the people do not read the forms but react on the given pad. I still get the same automacly reactions back, wish say contact DHL and DHL says contact wish. Busy for more then a week now. Never but anything anymore from wish!

I woke up one day and checked my wish account and it said that they need a photo ID to verify my account. So I sent it and nothing changed. So I sent another message telling them I sent a photo ID as asked and still I'm blocked and again heard nothing. So I sent another photo ID and waited and got no response. So I sent another paragraph asking what's going on and still nothing. So instead I started emailing them telling them the situation and still no response. I have 50 dollars in wish cash and have been ignored and blocked out my account. I have been a very faithful customer and I would really appreciate my account being unblocked. Thank you

7XL 3 Colors New Men's Autumn and Winter Plus Velvet Padded Warm Jacket Winter Pilot Warm Cotton Jacket Fur Collar Military Uniform Tactical Jacket
Item No. 61121c31c8979e385cffb704

THIS ITEM WAS DELIVERED DAMAGED, AND THE SELLER HAS ONLY OFFERED 10 DOLLARS COMPENSATION, AND HAS BEEN EXTREMELY DIFFICULT TO DEAL WITH - SHOCKING CUSTOMER SERVICE !

We were unable to update your billing information please make sure the information you entred is correct

Wrong size thong and colour sent. Ordered 38 colour dark purple
received size 40 pink.

Invoice 6185d53b73847feec79a6d22

Transaction 6YD448o11C7919136
Have sent thongs back and would like to know what is happening to my order ...this has been happening since early November ...have even given my mobile number so they can ring ... no contact from Wish at all.

This item was picked up on 9th December 2021. HDD PORTABLE External Hard drive USB 3.1 5Gbp transmission standard.

It does not work. Need a credit or replacement.

Hi,

Order #: 60a95f38625855cef043595d

I have bought a tap from Green Ants which out of sudden was broken, this broken tap made all my bathroom flooded!

I showed the seller photos, he agrees to refund, please see attached conversation screenshot.

The seller asked me to apply for the refund via Wish Customer Service.

Please refund accordingly.

kind regards

Dean

Why have you taken £20 out of my bank account (Neil Glaves) It had better reappear straight away or I will be contacting a solicitor and sueing.

money was taken 2nd December 2021 I have not ordered anything from wish.com and wish to close any old account with yourselves over this matter.

Neil Glaves

[protected]@hotmail.com

Get this matter sorted

Hi, sometime ago I ordered some strip LEDs and some number plate screws. I hadn't heard anything for a while but wasn't concerned due to AustPost delays; but last week I got a notice to say as I hadn't picked up from the local store they'd been returned and a partial refund would be made after deducting the restocking fee.
The problem is no one notified me the items were available for pickup! As I need these products I'm happy to reorder them but I'd like the balance of my refund credited to my account as it was not my fault the items weren't collected. In addition I find it strange the items were sent to a store that I couldn't attend due to the lockdown at the time and as such don't recollect even requesting they be sent to anywhere other than my normal home delivery address.
Regards David Pickford
35 Rangeview Dr Skye 3977

I ordered a phone a Samsung 22 ultra from wish. They sent me an email stating that the package had been delivered via UPS but it was not. the email contained a tracking number so I called the local UPS distribution center and provided them with the tracking number they said that tracking number belonged to a package to a different person at a different address and it was from Amazon! Where is my package? I can't even call anyone to have this resolved! The contact support only offers a few responses you can click so what am I supposed to do? I would like my package or a refund but preferably my package. The UPS center said that this has been happening a lot lately I really hope you guys fix the problem and someone can contact me and help me fix this issue please

I have purchased on Wish before now my payment is declined on pay pal and credit cards, I have sent ID proof a week ago I am still blocked., what else can I do to help release my account so I can resume my purchase that I have been attempting to do for weeks now.