Wish
Reviews and Complaints

5-20-19

I did not order this, but it was charged to my bank card.
Order # 5cdef7f7aac66b2d1c354af1

Shipping address:
Susie Summers
52835 Avenida Velasco
La Quinta, California 92253

I live in Kansas.

Please refund $158.78. Not sure how this happened, but am in hopes it can be resolved.

Thank you,
Susie Summers
318 Plum St.
Hill City, KS 67642
[protected]

canceled part of my order.. i was telling them it did not take my coupon ... treat i think it was.. then they cancelled part of my order and still did not give me the coupon.. im realy upset spent a frigging hour trying to explain but you do not give anything to click to let anyone know what the hell is going on.. they just took part of my order away and still did not give me my coupon

I ordered thousands for dollars of products to resale in the past couple of years. Some come broke some for me doesn't fit there size chart you never no if it's going to run small or big. I didn't receive products when I order them but wish said I'd received them and refused to refund the. I did get refunds on some of my thing but before I did or didn't receive my items they blocked my account for to many refunds. When you order like I did there is going to be a lot of refunds but they didn't see it that way I figure because I can't log on. I've received empty packages wrong color in items wrong size you name it and I've had it happen with wish. I order 2 of the same top at the same time in March. I received one in April the other on just arrived yesterday may 16. Very late and they always arrive late than I'm told in most cases.

I order this and I got it at home but when I bought it it was looking really good in the picture and when it came home it was tottaly opposite that means they showed diffrent photo and send me different stuff. I am not happy at all and I messaged to support staff still they not replied to me yet. so am I am going to get the same product or am I gonna get a refund

they blocked my account all they can send me is

Hello Josh,
Thanks for following up. It looks like your account was blocked by our system. At this time, we won't be able to remove the block due to company policy (https://www.wish.com/terms). Please refer to our previous email if you have any issues with your most recent orders.

all i did was buy an amp and they refunded my money in 3 days after i bought it never sent me and email why they canceled my order . all they can say is your blocked and you can't make any more accounts cause we blocked them too.

no support number to call no way to get the logs or figure out what did i do wrong all i wanted was an item and i get blocked. careful ordering anything on wish they can block anyone at any giving time but ebay is much cheaper and free shipping on most orders from china thats where most of the items are coming from any way.

Purchased item from Facebook on 4/24/19. Can't find any confirmation email regarding what site it was purchased from. No shipping info came with the package. Item is of poor quality and does not fit. Want to return the item but unable to do so due to not having the above information. Have searched USPS web site with tracking number and only info I was able to get that it came from China. The above address if from the shipping label.

When I clicked to order an item from Wish.com, the price increased significantly. I went through all of the sizes and colors for that item and found that only one size and color was the stated price. I repeated this with 3 other items. The results were the same. Wish.com is definitely a scam! I reported them to the FTC. I hope that something is done because they are definitely ripping people off. I will never shop there. I recommend Google Shopping. They have lower prices than you can find if you go to the same websites--I don't know why. I just know that if I go to abc.com the item will cost a lot more than if I search Google Shopping for the same item at abc.com.

The retractable left wire of the headset does not works. This product was received 5/16/2019.I request a return authorization and the respective full prize return.I also want to cancel the tablet included in the same order for a total of 150.00 USA dollars.Thanks
My personal information is, name
Henry March
Address:1060 W 42nd St. Hialeah, Fl. 33012
e-mail : [protected]@hotmail.com
Phone:[protected]

I made a order on May 5, 2019 and cancelled it because the shipping was more than the items. You all sent them anyway . Which is was not what I ordered. You sent me 2 pair of the same pants which which was supposed to have been different colors but both pair are black. I asked for a refund and when I hit the button for it instead of cancelling it . It purchased it. I was suppose to received a refund not the items. The number you all have us calling no one answers and you can't leave a message.

I purchased the still onMay 6th 1:07 PM Order ID: 5cd093f8be16738e03b821c0
Item total $167.40, shipping $15.00, promo code-$25.11, Order total $157.29

I spent forty minutes on phone with customer service . John (India) heave accent was asking for my full credit card information. He said he needs it for a full refund. The purchase was paid through Paypal. FedEx could not help as they do not process claims.

I have photos if necessary. I would need an email account to send them. I am a senior who has limited tech knowledge to send attachments, but will try if deemed necessary.

John of support(?) gave me a confirmation# ID2949792214391wish.com

Please help me complete what is needed.
Sincerely Ken Schmidt email: [protected]@outlook.com

i ordered a vibrator from wish.om (guaranteed refund) 1/20/18. i received it 2/4/19. it was defective. to charge it you had to plug it into an usb port. but it only worked plugged in the port you can't used it while plugged in. so i asked them for instructions on how to use with no reply. i told them i was returning it to the address on the envelope it came in (yes envelope, embarassing). so i did just that. it was delivered to the warehouse in china 2/28/19. i told them that they wanted proof which i sent them and forwarded proof from the usps. still nothing. we have been going back and forth since 2/5/19. now they're telling me that the guarantee has expired 3/6/19, but i have been asking since 2/5/19. there are over 60 emails. i would like my money back. thank you for your help.

I have at least six items in my basket which I have been trying to pay for with cards you have accepted for several years. Every time I try to process the transaction a Message comes up" OOps something went wrong!" contact Wish.com/payment issue. This has been going on for many weeks. Could you please resole the problem with my cards which are being used daily without problem. Many thanks for your wonderfull offers look forward to dealing with you again. Regards C.Law Tel. number UK [protected] chas.[protected]@sky.com

I pushed to look inside my cart but the app didn't do that instead it sent the cart to be processed and I have been trying to cancel the order immediately after it happened but there is no way to cancel except to send emails wich I have done. i've sent numerouse emails and have heard nothing from anyone as of yet. Please cancel this order immediately. my email address is [protected]@gmail.com

in the first place it was not as advertised stating that the product was worth more than $900.00 any way i got a return shipping label sent it off and it was returned to me saying it had the wrong address I notified Wish of the problem and asked for another shipping address they kept giving me the same shipping label so I sent the package to the address the Post Office said was the forwarding address, again it was return to me I notified Wish about the problem and again I got the same shipping label as before this time I took it into the post office and why this package keep coming back to me and they told me that the label didn't have enough postage and the it would cost an extra $4.30 and at last check it was In Chino CA still not delivered and not sent back this time and I still have not received a refund. and this has been processed since Feb 9, 2019 when I did the first return, can you help me get my money back .
Thank you,
Bettie Baker

[protected]

I have been trying to purchase a number of products from Wish for the last two hours I have put in my payment details and number of times. I have bought from Wish before and have been pleased with it so do not understand why I cannot do so again. I still would like all my products but the promotion I applied will be finished by tomorrow please can you help.

I bought 2 coats from you and the quality is not good. I wrote to you by email and i never receive message by email. I went to see your site and i can't open the message. I write to you in february and never message from you. I order something else to check if can have more services but i'm waiting for my things. I would like to write to you in french but i don't know if you understand,
Thank you and I hope that i will be refound for my 2 coats.
Nathalie Mineault
[protected]

Hi,
i have submitted request for canceling one product and i got the USPS prepaid shipping label that is wrong. USPS has rejected to accept this item due to wrong lable. you have provided for Flat rate small bo and this item is not small so you need to provide flat rate large box.
please can you send me another lable.

Thanks and regards,
Nandan singh

I still haven't received my refund yet. I made an order on the 26th of April and cancelled it on the same date. But my money didn't come back! No one is answering me!
It's a lot of money for my country, especially considering the fact that I'm unemployed right now. This is just so unfair! I paid for products, and in a few minutes changed my mind. I have the right to get my money back!

I have been dealing with your support people and no body hasn't called me in 2 to 3 days and they say I can't get my money back this is not right I will put this on social media and might go see a lawyer because you are taking advantage of people stuff I ordered in February that suppose to be her March hasn't came and now you want do nothing about it that fine I'm disabled and I shop on line but I will not deal with yall no more yall sick and I know you have done other people like this to.i have been asking around qe pay shipping and pay for the item but there are other sites that dont charge shipping I need this resolved now my number is [protected]

Ever since an update about the month or month-and-a-half ago to daily giveaway no longer appears in the app for me and I know I'm not the only one there's lots of complaints online, can you please help? If you look at the image I've attached you'll notice the little button for the giveaway is not there anymore. If you figure out a solution my email is [protected]@yahoo.com.

Thanks!