Wish
Reviews and Complaints

i never got my cloths! all I received was a pair of earrings. you took my money though! you guys are hard to get a hold of!you took out $41.50 and I want that money put back on my card. the date you took my money was 4/14/2019. my name is April Pressler 1285 Lee Rd Quincy ca 95971. I have used wish for quit a while and never had this problem. [protected]

Wish.com charged my account in November 2018 for items purchased but emailed me shortly after and said they couldn't send the products due to issues with the payment. The money showed on my bank statement as withdrawn, so clearly the issue was on their end.

After numerous back and forth emails with their customer support team, they eventually refunded me with credit "wish cash", but also froze my account so the credit was unusable. The net result was that I could not actually use the money they refunded to me. It's been 5 months and I've still not had any progress made. This company seems to be fraudulent or at the very least incompetent at customer issue resolution.

I have tried to order and it's telling me there's a problem with my account and asking me for bank statement showing that I have ordered from Wis before, I just got an order this month with no problems using the same card I have been using since before Christmas. I would like to keep ordering but if I am going to have all these problems it's not worth it. triplett.[protected]@yahoo.com my e mail address I'm not sure if I can get wish back on my phone, please help Tammi

The dress I ordered is too big. I inadvertently threw the packaging away, but it came directly from China. Do you want to exchange with a 1l instead of 2 l or should I keep it and gain weight to wesr ir?(joking) I order many things from you and usually have no problems I cannot take care of. Please advise.
I have order the sneakers and love them, the wrist watch is great. I order my Christmas presents during the year.

I was looking and put a pair into my basket went to get somemore and it checked out with PayPal and charged me 14.25 and haven't a clue what i have so angry i want my money back today please.
Allison white.
Email shilvrag @gmail.com
I was trying to buy several pairs plus some wedding bits but i did this by itself checked me out i really need this sorting today i haven't got money to jut take it when you site feels like it so very angry right now please get back to me asap thanks.

I woke up to an email that said I ordered a new phone being shipped to TX when I live in PA. I cannot get a password reset email sent to me so I cannot access my online account and NO ONE from wish is reachable through phone! I cannot cancel the order because someone changed my PW and attempted to change the email. I am LIVID and cannot reach anyone! SO now I have a freeze on my bank account and cant access any of my money but also can not reach anyone from wish. AND WHY AM I NOT GETTING A RESET PW EMAIL? I clicked it many times! This is [censored]!

Unable to make purchase of goods. Keeps sayin problem of user account. Asking for copy of bank statment.
Sorry but this is personal. The only ppl to see my bank statments are me and my accountant.
If you do not want my business & by the looks a lot more people having the same issue then fine.
Lots more cheap shopping apps.
GET IT SORTED.
Geoff mckenzie
[protected]@blueyonder.co.uk

On the 18th of April 2019 i purchased two items by accident the Order #: 5cb8cdf40c95b42be7f1d8f5. i then cancelled one of the items from the purchase almost immediately and was notified i would be refunded the amount of 207.00 euro from the cancelled item, upon inspection of my banking details later on the 24th of April 2019 an additional amount of 190.00 euro was withdrawn from my account without my approval as i had not purchased anything else from your company.

As of now 398.00 euro was withdrawn form my account on the 18th of April 2019 with 207>00 euro of this to be refunded to me which you notified me of.
An additional amount of 190.00 was then also withdrawn from my account on the 24th Of April 2019, i would like to be refunded the 207.00 euro and 190.00 euro ASAP or notified what is happening with this incident. if not refunded this money i will bring further action. i have tried contacting you on may forums but have had no luck.

Regards Sarah McGrath

I recently ordered several items from wish.com I have not received them they do show that they have been delivered I have checked my local post office and my neighbor's nobody has seen them still have not received them and wish.com is refusing to resolve the issue by either refunding my money or we sending me my items and I'm close to taking it to the Better Business Bureau if it does not get resolved immediately

I keep getting things in the mail I did not order from Wish. I have tried to contact them to remove me and it seems they do not except email? And so, I never hear back from them and remain getting their things in the mail. Please help me know how to stop them from sending this things. Thank you for whatever assistance you can offer me. A lot of the things I cannot use so this is not profitable for Wish as well.
Thank you for whatever you can do to assist me with this situation.

It is impossible to call wish - everything has to be done online and they step around everything I ask. I'm trying to make sure two orders are cancelled and the $534 back in my Visa account. There were two orders placed by me by mistake - one for $417 and one for $117-solar panels -placed and cancelled on 4/21/2019
I need the money put back into my account.
Daniel McGraw, 14760 zip code

I have been mailng Wish for 2 month now and have not heard one thing back from them . This is the worst siteI have ever been on . Buyer Beware. And they are now saying that my complaint is to short now what a stupid company. I have bought 2 rings that were to be 316L stainless steel which are fake. 1 pendent which I never got . I ordered a package of 12 pair of gloves and got a package with 1 pair. Doug Seaby. [protected]@gmail

To whom it may concern,
I have been requesting a full refund and prepaid postage so I may send back the item that you sent me. It is concerning a pair of shoes. I original paid 25.00 and I am waiting on a refund. Your company sent the wrong item. I have email your company more than 1/2 dozen times concerning this problem. I had also sent you 2 photos and felt that I responded back to wish but you haven't whats up with that? And it as of yet it hasn't been resolved... And as of yet you or your company hasn't responded to any of my concerns item is 1757114 my email is [protected]@msn.com I have noticed on many feed back that was left that have had the same problem what is the systems analyzes doing about this?
Please advise thank you mario rizzi

Myname is priscilla roberts and order was all worng thetan shoes were too many only order two pair black and tan and you all send me two more pair of tan shoes my pants were the worng size, this needs to be fix now iwould too order something eles let me know what you are going to do about this my jean to samll the high heels sandals open toe tassela ankle too many in beige,, now thesexy hoe jeans pant with chains are to samll and I need too send all this back to the you all any my money back thank you and you have every thing you need

I am trying to use my debit card that I have used many times to pay for my order but "oops! Contact customer support to resolve this issue!" Or something to that effect Keeps popping up no matter how I try to input the card numbers. I want to know how to fix this problem if there is anything I could do would help. I would still like to buy the items in my shopping cart.

In the middle of last year I brought quite a few dresses from wish and the dresses unfortunately too small so I returned them for a bigger size but I never received them back and I had to change my mastercard because somebody was taking money out of my bank account since I got new card I put the new details in and it doesn't recognise the new card so what is wrong with my account i'm trying to buy ring and I can't pay for it with the new card could u please explain what the problem is and fix my account thanku looking forward to hearing from you soon regards elizabeth palmer

There are several posted refunds due to something about a payment issue. But my card was charged for each item. I have received no refunds. I have checked my bank account daily and there have been no refunds. Now i am being told my complaint is too short and will unlikely be resolved however there are hundreds of dollars missing from my bank account. So if this is not resolved, i will go to my bank and file fraud charges. I hope this complaint is long enough.

Purchase wishus [protected] ca card9158
$39.96
04/22/19
Merchant name
Wishus
Dirección del establecimiento comercial
[protected], ca, 94111
Tipo de transacción
Purchase authorization
Categoría
Department stores

I want the money back, I don't know who make that's charget no my account.
Please, my english is not very good if you can answer me in spanish I would really appreciate it.
I made this message with the translator. thank you very much for your attention.

I have been ordered items from you all. Now every time I try to place a order it being declined. They want id bank statements. I love to order things with you all. I don't understand why. A lot of the items don't receive. Yes I may have ordered a hundred items & only gotten about 75 items. & I will ask for my refund if I don't get in within a 2 months period. Which is only right. I would appreciate if we can get the street so I can start ordering again. Thank you very much karen cantrell

Worst experience I've ever had with a shopping app. Tried to buy over ten items, and not one came in the mail. It's been multiple months and all I've gotten is "Your money will be returned within 10 buisness days.". (Which I have still not recieved) I was so excited seeing the ads and amazing prices, but it was just a trick to steal my money. It's a scam and you should not trust this app.