Wish
Reviews and Complaints

Placed two Orders of a lot of items PD for them and got nothing in return left me with a-$600 almost for one order and the second order which I don't remember the amount but the NORTH COUNTRY FEDERAL CREDIT UNION ON THE DERBY RD NEWPORT VT BRANCH U COULD TALK TI THEM. Call this number or ask for that branch
1-800660-3258
Please stay in touch and keep me posted please. I want to know wats going on with this, til it gets resolved. I want to sue them not only for the money they are stealing but my pride. My faith in trusting

hi i order 2 iphone 5 screens and i waited nearly 2 months for them to arrive and they came to me broken 1 screen is fully cracked over half the screen is showing black and got cracks through the screen and the 2nd screen the LCD is stuffed you cant selet numbers or letters cant swipe accross on the home page i brought these screens to fix mine n my mums phone more for my mum now im a career for her coz shes in a wheelchair i dont live with her and she relies on a phone to get hold of me if she ever has a fall if im not there so its really urgent im not happy on the weight time and now i have to wait longer to get the money put in my bank account and then wait longer again to get another 2 screens sent to me its ridulouis! if the screens werent [censored]ed i would have a phone fixed up for her so then she can get hold of me if need be im so disgustded in this matter it felt like forever for them to come in the mail then i put the 1st screen on and find out its no good cant use the screen so there for back to square 1 im one very upset customers

Item ordered 24th Feb it was due on 31st March I chased the order and was asked to wait until 7th April now I'm told to wait until 7th May I was told I can't cancel once it's been processed basically they are saying even if it doesn't arrive I can't get my money back they just keep extending delivery date
see below you only see 7th May date when in contact services screen

I ordered a 13$ purchase from wish I order all the time but after I placed my 13$ order they charged my bank card 64$ I emailed them and they keep responding back to go cancel the order from my order history but there is nothing there to cancel because I never ordered 64$ worth of anything only thing that's there is the stuff I did order. I can not get a response back and the actual help I need there is no reason someone shouldn't be able to be contacted and my issue fixed and be refunded immediately.

Unacceptable to receive two of each item ordered 3 weeks apart. I reach out to customer service and keep getting redirected to customer portal and no answer this is so unacceptable in this day and age...this site should be shut down if I am double billed will go to better business bureau there is so much negative feedback on this company..why are they permitted to exist?

My email address is [protected]@gmail.com the order was placed over a month ago still have not received the goods I no longer have the order as my emails automatically cancel after one month so the only way to find my orders will be thru my email address that I have supplied to you, Please can you investigate this I have received my other orders that I purchased at the same time

Whenever I want to checkout it will not take my payment. I have tried my credit card and PayPal but it won't take either one. Please allow me to pay for my items! I've sent in copies of my bank statement that shows I've shopped at Wish before but they still haven't let me check out. Please allow me to do this!I have tried and tried to resolve this issue but Wish does not respond. I have a good debit card and I also use the services of PayPal. They are both good for my account. Please please please resolve this issue for me as I want to be a loyal customer of Wish again! There will be no more problems. I promise! Please let me shop again! Thank you Robin A Patton.

Hi I ordered two pairs of shoes and car phone holder the phone holder was a danger when driving and the clip wasn't strong enough to stay up and kept falling down. They sent the complete wrong pair of shoes and I have not received the other pair I placed the order March 3rd from Wish.com. At first I brought the issue to their attention through the customer service and there was conversation but I have had no proper feedback as to where my items are, or what they can do, it has been 12 days since their last feedback. They are just ignoring this. I just want money back now and will never be using their service again. I have attached pictures of what was ordered and what was sent. As you can see the pair I received have no likeness to what I paid for. As for the other pair I am yet to receive. I would really appreciate your help as I am unable to resolve this. They shouldn't be able to trade like this. Thanks. Joe Manley. [protected]@gmail.com

My receipt was ready for April, 3rd, but untill now I did not receive the products !
It was my first and last buy with Wish, and we started in a very bad way.
The prediction says that the product will arrive at April, 03th, but untill now nothing?
The status on the site is updated on March 30th.
Way Wish make predictions will not be followed?
I do not want the products any more, I will buy it from another web site ...
I will post this bad experience with Wish in the web and in the social networks to share with others people what happened with my order.
The Wish thinks we're silly ...
I will never buy anything with Wish !

I placed a order with wish eight weeks ago and i haven't heard any thing from them i am planning to sue them I am a senior citizen and on a fixed income and I am so disappointed they charged my credit card 40! And I don't have any thing. I am pissed my name is Bernice Watson my email is [protected]@ gmail, com I am planning to get attorney it was. Two necklaces and two pair of earrings and A blouse size 18 20 I am so angry

I was doing a purchase and wothout any complain from my side you cancel it. Also you cancel my account and request me to open a new one. I do have 65 usdlls in it of wish cash and I cannot send it to the other account. No body ask you to cancel my account. And I have sent like 20 mails without any respond. You have my money in that account. Are you planning to keep it?

En el día de hoy hice un pedido de una muneca handmade reborn que estaba en $27. Me informaron que no estaba disponible sin embargo me cargaron a mi tarjeta la cantidad de $99.00 por ella sin yo haberla pedido. Inmediatamente cancele la orden y me hicieron el reembolso a Wish cash y yo quiero que me devuelvan el dinero a mi tarjeta de crédito con la cual pagué. No quiero el dinero en Wish Cash por algo que no pedí.

I ordered both products in the middle of march and i haven't received them yet and i also for some reason i do not see them in my order history any. I would like to know if i can get this problem fixed as soon as possible at your earliest convenience. Thank you my name is Jason Salmon. Mailing address is 364 Mansion St. Apt2 Poughkeepsie N.Y 12601. Email address is [protected]@gmail.com

My order of5c7ad3c66a99f655f17ed82f was short of the red car Audio Disassembly Tools. According to the processing order it was processed between March 3 2019 and March 5 2019. The product has NEVER reached my destination. Please get product sent to my destination. The other 2 parts of the ordder came to me as ordered. I want to use Wish again and hope this can be expedited. Thanks for your help in squaring my order.

I was to recieve 4 items back in oct, I have not got any of them yet, and yall got my money. I im left sitting without the product and my money! Im not happy at all and I want a refund now! I am missing horse earrings, two horse pillows. Im tring to find my order forms. Ok I found my order first one is 5b9bdaa5e5e7681d8095b64 broke first time I wore it. Infinity love cowgirl... Broke, best friends charm.. Broke, 925 silver plated hook earrings.. Never got.. Due oct18th. Running horse sky walk series.. Never gotdue oct 10th. Also creative pillow cover due sept 23rd, I said I got it but I did not recieve it, mistook for the other one I got. So, im hoping yall can do somthing about all of these problems. Thanks

01 April 2019

Hello,

My Order ID: 5c7e80367a16321cdefac617
Item: British Royal Porcelain Delicate Rose Tea Coffee Cup Set Spoons Saucer Stand 7 pcs
Delivery tracking number: LM693209104CN

I still did not receive above item even though your system shows as delivered.
I did send many e-mails to your customer support center using e-mail address wish_postcustomer_support@wish.com and the person who replied to my emails name "Jomar".

But up to now there's no solution to my issue and always keep me waiting without providing the details.
This is the most ridiculous way of responds I ever receive from a customer service portal and I never believe WISH customer service is this much irresponsible and ridiculous.

Please make necessary arrangements to deliver my order to correct address and sort this problem.
If WISH cannot sort this problem, then please refund my money back.

Regards
Peshan

Order ID # 5C914AFA2E0D65429769AEA9

I received and email regarding a declined order that had been placed with you on Saturday, March 23, 2019. I want to inform you that I did not place the order that is referenced above. Because the notification I received referenced a shipping address that I have used in the past, and an old cancelled credit card number, I would like for all my information to be deleted. Evidently someone within your establishment has access and has tried to use some of my information to make this order. I expect you to do all that is necessary to make sure this does happen again. I have called the 800 number you have provided with no success in getting anyone I could speak to about this matter. If there is anything you can do to prevent this from happening again or any order being placed for me, please proceed. If there is anything further I can do to make sure no future orders are placed using my information, please advise.

I thank you in advance for any assistance you can give to me regarding this situation and I look forward to hearing from you promptly.

Kim Day
[protected]@yahoo.com

Purchased a container set @ $1.80 + $3 freight, I ordered 4 sets total $19.80, cart was correct, but took extra $38 from bank, contacted customer support through contact us area, no reply before dispatch, when I saw they were dispatched, contacted customer support through the item, they said wait till arrival and they will refund me, they kept avoiding me, sending standard replies or completely unrelated answers until the refund period was up, now there are 11 unanswered messages in the customer support on item, they say they will reply within 2 days but have not done so. I even asked for management e:mail address, but they would not give it to me. This is theft now as far as I am concerned.

We purchased via Visa a fully retractable and expandable queen size air mattress bed approximately seven (7) weeks ago. The product was on sale for approximately $80.00 instead of $200+ regular price.

We have yet to receive the product or be informed as to the status of the delivery or the courier/delivery company name.

What we do know is the VISA was charged the price of the product.

We request we be advised of the delivery status within the next 72 hrs or we will advise VISA to suspend or retract payment and cancel the order. Leaving your customers in the dark is not acceptable.