1xBet review: Deposit issue 1

Dear Ajmal Abbas,

We are very sorry for your impression of our platform. We would like to clarify the situation with transfers: we usually perform all necessary actions for crediting and withdrawal of funds within a couple of minutes to an hour. However, unfortunately, we cannot influence the regulations and speed of payment processing by the payment systems themselves. The most common reasons for the delay of transfer are erroneous data entered by customers when making an application or transfer, as well as the performance of the banks themselves.

As we can see from the details provided, our specialists have already taken your request for processing, in such cases, as soon as the transfer is checked on the side of the payment system and arrives on our account, the funds will be displayed on your game account. Therefore, be sure that your question will be brought to a successful solution by our support.
Thank you for your assistance and patience.

Best regards,
The 1xBet Team

Dear Ajmal Abbas,

Thank you for clarification.
Usually, refunds according to the regulations of different local banks can take up to 14 business banking days. If the funds are not returned to your account within this period of time, then please contact the support service again via email info-ind@1xbet-team.com providing your account statement as well as a screenshot of the official response from your bank that the funds were not received back.
Thank you very much for your cooperation.

Best regards,
The 1xBet Team

Dear Ajmal Abbas,

Unfortunately, we do not have the authority to provide any documentation, as well as anything that can store personal data of players on third-party resources, so please follow the instructions provided earlier and to resolve the issue, write to our support service via email info-ind@1xbet-team.com providing all the necessary confirmation of the transfer. Thank you very much for your understanding and cooperation.

Best regards,
The 1xBet Team