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1xBet review: Money not credited

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2:28 pm EDT
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Would say 1xbet should shame of their payment system and worst customer support team. I paid rupees1000 and 501 did not credited into my bet account, it's been 8 days. I called almost 100 times to their customer care number hey say our payment department is working hardly and wait for sometime. They never say when money will be credited also, very disappointed experience with their worst and pathetic payment system.

My 1xbet account id is [protected] payment made through their upi multipay system on october 1st and 6th october rupees 1000 and 501 respectively and raised a ticket with number. It has all the details with screenshot and utr payments.

I had to drop a complaint on consumer court also. My sincere suggestion to 1xbet website management that if your team is incapable of providing the services quit the website in india and don't loot us. Guys don't waste your hard earned money on these pathetic and incapable semi
Finished operating websites.

Note: I am pasting the same feedback and review for 1xbet on all review platforms untill they resolve the issue.

Recommendation: don't invest hard earned money into these scammers pockets

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Oct 14, 2024 8:22 am EDT
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We deeply regret any inconvenience caused by the delay in processing your deposit. Under normal circumstances, deposits are typically credited within an hour. However, there are instances where, due to heavy load on the payment system or delays at the bank's end, the process may extend to a few days. We understand that this can be frustrating, and we are committed to resolving the issue promptly.

To expedite the resolution, we highly recommend reaching out to our support team through your account on the 1xbet website or mobile app, if you have not already done so. When contacting support, kindly provide all pertinent details regarding your payment. This information is crucial in allowing us to trace and address the issue more efficiently.

Your patience during this time is greatly appreciated. Rest assured, we are here to assist you every step of the way. We value your loyalty and are committed to ensuring you have a seamless experience with 1xbet.

Thank you for choosing to stay with us.

Warm regards,
The 1xbet Team
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