397 Reviews matching “rushcard”

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397 reviews

RushCard / UniRush - RushCard's Customer Service Needs Improvement: Frustrating Experience Waiting for Refund Complaint Yo, so I had some bogus charges on my RushCard and they gave me my money back even though my account was already closed. Like, who does that? But now I'm waiting on a replacement check and it's been...

RushCard / UniRush - nonexistent customer service Complaint I agree the customer service is terrible. The employees have significant difficulty understanding anything that is not scripted for them. However, I don't find this to be any different from other...

RushCard / UniRush - fraudulent cc charges Complaint I am requesting a refund for the fraudulent credit card charges that appeared on my visa statement they are as follows 08/20/2010 [protected] arsenal stadium mng co intern...

RushCard / UniRush - unauthorized transactions Complaint I called into Rush Card two days ago about there being unauthorized transactions on my card. The man tells me he can block my card and send me a new one. Then tells me it will be 7 - 10 business day...

RushCard / UniRush - unable to access funds Complaint I received an email from Rushcard stating an update was set to take place 10/12 from 3am-8am and I would not have access to my funds during that time. I then received an email around 1:45pm stating...

RushCard / UniRush - unable to process Complaint Ok where to begin.. I got a rush card last week(October 1st, 2015) so i could have my paycheck direct deposited on to it every week. I gor my first direct deposit in October 8th, 2015 which also...

RushCard / UniRush - russell simmons - payment not received and unethical behavior Complaint There are still people out here who actually live check to check Russell. I have never experienced a problem with the rush card so why keep changing things especially if you know that is is going to...

RushCard / UniRush - payment not recieved, unethical behaivior, lies, unprofessional Complaint My direct deposit is usually loaded on Mondays. With Monday being a holiday (Columbus Day) I just figured it would be a day late. With today being Wednesday there is still no sign of my money in my...

RushCard / UniRush - prepaid card epidemic Complaint Don't ever ever ever sign up for Rush Card. Biggest scam going. They are taking people's money and blaming it on some system upgrade that has taken them over a week to get together. No one is that...

RushCard / UniRush - prepaid debit card Complaint Problem 1 - missing direct deposit from 10/15 Problem 2 - overcharged $100 at gas station (actual charge $38.10) Problem 3 - duplicate charges that already posted 10/9 now showing up again a...

RushCard / UniRush - mississippi Complaint I've been with rushcard for over 4 years and I have never had this problem until now. Well he has lost me as a customer, then he offer me free no fees until February, like I want that. Pay me for my...

RushCard / UniRush - direct deposit Complaint So rushcard is having issues. I got my direct deposit friday paid bills. Go to use my card today my 900dollar check is gone! I'm gonna get evicted because they have my money and I need it back in my...

RushCard / UniRush - customer service, unable to access funds Complaint I have been a cardmember since 2011 and this has been the worse experience I have encountered with Rush Card to date. The customer service has always been a challenge, the representatives barely...

RushCard / UniRush - prepaid debit card Complaint Rush Card had an update on Oct. 12th 2015 and it has Paralyzed Customers myself included.. Direct Deposits rejected, thank God, my company cut me a paper check. Existing funds being deleted from my...

RushCard / UniRush - my account is frozen Complaint On 10/23/15 I added some money to my Rushcard to pay my light bill and the account will not activate. I tried to call and was left on hold forever. I did some research to see what is going on and to...

RushCard / UniRush - not being able to get into my online account for 3 days Complaint I need to speak to a supervisor or someone higher cause I am not happy with rushcard. I can't get into my account through the app on m y phone, it takes up to 2hrs to speak to someone that can't do...

RushCard / UniRush - direct deposits Complaint I have been a rush card user for the last 8 years and this is truly the first time I've been very disappointed with there services for the last month I have not been able to deposit any money onto my...

RushCard / UniRush - Payment Not Received From Disputes Complaint I filed 4 disputes for 4 transactions on July 7, 2015 and was informed that I had to wait 45-90 days. When 90 days came I was informed that I had to wait 30 more days. I called 3 weeks ago and could...

RushCard / UniRush - missing funds Complaint I have had been unable to access my funds for since October 12th. It has been escalated numerous times to an "account specialist" to no resolve. I spoke with another representative today and was told...

RushCard / UniRush - not giving me access to my money Complaint RushCard has Been keeping my money from me for over 3 months it all started when i requested a new card be sent to me it took almost 2 months for me to receive it . I finally received the card about...

RushCard / UniRush - rush card Complaint You can't talk to anyone in custom service about your account. If you do they hang up on you. I have been trying to reach them seen Oct. 17, 2015, I call five time and after forty-five minute the...

RushCard / UniRush - my prepaid debit card Complaint I have my payroll check direct deposited on my rush card. On october 10, 2015 I lost my card in walmart and called customer service to cancel the card. Customer service was suppose to send me another...

MetaBank - my account balance, rushcard issue Complaint October 6th 2015 my account is not up to date and I would like to have my money posted I had money deposited on October 20th that is not showing to date I would like to see my money as soon a...

RushCard / UniRush - given inaccurate information Complaint On December 23, 2015, Rush Card made multiple transactions on my account from the same merchant- I only authorized one. However, a total of 3 were made. I was told that since it was a pending...

RushCard / UniRush - my money Complaint I made a purchase from Bebe the item was unavailable they informed me my order was canceled the very next day However the money was gone off my card $209 to be exact I informed Rushcard they told me...

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